Peacocks Reviews

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★★★☆☆
2.8 / 5
47% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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Peacocks

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Latest Reviews

★☆☆☆☆

“Poor customer service”

Written on: 04/11/2014 by Powerla395 (1 review written)

I purchased a dress and a pair of shoes online, the shoes were reduced from £18 to £12.60 however when I placed them into the basket it changed the price to £18. I then attempted to call customer services after an hour I finally got through to be told I had to pay the full price then call them back with the order number for a refund of the difference. I then called them 3 days later to be told my items hadn't been dispatched yet and they didn't know anything about my refund. Have now… Read Full Review

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★☆☆☆☆

“will you please bring back the larger bra sizes in the...”

Written on: 08/07/2014 by smTucker378 (1 review written)

will you please bring back the larger bra sizes in the pretty under wired bras. i am a 36e and the choice is now very limited. i would always have recommended peacocks to my friends for underwear as they were the prettiest and most comfortable underwear i had bought. but now i cannot buy from you any more because you no longer stock my size… Read Full Review

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★☆☆☆☆

“Read the small print online stores customers”

Written on: 04/07/2014 by tspoon (1 review written)

My daughter purchased goods from the online store and paid with paypal-(The most secure way). Yet because the clothing shoes did not fit her, she went into the local nearest store to get a refund. Told "only can exchange" instore, even though she had proof of purchase and packaging. She told the shop assistant she did not want an exchange. Then you have to return them to the online store!. When she contacted customer service was passed twice to a number that never answered. ( all this on her… Read Full Review

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★★★☆☆

“dirty changing rooms”

Written on: 12/06/2014 by ifPotter422 (1 review written)

staff always polite ,clothing good choice not over priced. Every time i go into the changing rooms they are dirty ,last time my husband complained but still it hasnt improved, also two changing rooms are not enough. PEOPLE waiting out side changing rooms can make one nervouse… Read Full Review

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★★☆☆☆

“Terrble quality and rude staff in Middleton”

Written on: 24/05/2014 by myounger (2 reviews written)

I bought a 3 pairs of pyjamas from here, the novelty cami and novelty pants. I have purchased 3 pairs of these up to now and only one of them have been in good condition. The first pair were fine then the second pair that I had bought had marks all down the pants and seem to be sewn up wrong as one leg was shorter than the other!! The third pair I bought were leopard print with a bright pink waist band and straps. Within the first time of washing them the pink dye from the straps and waistband… Read Full Review

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★☆☆☆☆

“Rude staff”

Written on: 02/04/2014 by MacLean297 (1 review written)

Picked a few items out and headed for the fitting room. It was cordoned off by some iron contraption for no reason. The single staff person at the till shouted 20 meters away "it's closed". Put the closed down. Then got shouted at for putting the closes down. What do you expect? Then said I'm not shopping with them again: response: "whoooooh" taunt. Fine, lady... the fewer people shop at your store the less money they'll have to pay your salary. Nice attitude - keep it up! Absolutely terrible… Read Full Review

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Myounger's Comment

Written on: 24/05/2014

I agree, I had the same problem!!

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★★★★★

“Excellent customer service”

Written on: 12/03/2014 by Fatimabe (1 review written)

The staff who served me was engaged, she helped me with my items and even recommended something I forgot so I'm grateful for her advice. She was smiling and talkative. Sadly my size werent in but she explained that there will be deliveries tomorrow, staff on shop floor were very helpful. Brilliant store! Wonderful shopping experience! Thank you… Read Full Review

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★☆☆☆☆

“avoid peacocks online website”

Written on: 27/11/2013

I ordered a robe, got 20% off and 99p delivery, thought this was good, until I received item, it was flimsey, faded on arms and poor value, meant to be warm but not, I phoned peacocks online service 4 times no reply just a answer message, left my phone number , eventually they rang back, and was advised to take a photo of robe and email it to them, then was advised I had to pay to return by royal mail, £5.00 second class, then had to wait up to 28 days for inspection control, I heve kept item… Read Full Review

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Tomtaz's Comment

Written on: 27/11/2013

they are not interested in there customers at all, the online website is poor and customer service by email or phone is terrible

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★☆☆☆☆

“Peacocks trouser trauma”

Written on: 21/11/2013

went to return trousers in Redruth, the manager was rude and refused to give me a credit note have complained to head office will see what the out come is if any, Redruth buyers beware especially if you want to get out of the shop without your feet sticking to the dirty floor my advice go to Truro instead!!!!… Read Full Review

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★☆☆☆☆

“Aggressive Security”

Written on: 11/08/2013

The store security is very aggressive and makes you feel unwelcome. Maybe they experience a lot of thefts in the store however they should be more diplomatic about it and not making the customers feel scared. The staff isn't helpful at all. I'm not shopping there again and I wouldn't recommend it to anyone… Read Full Review

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★☆☆☆☆

“don't sell boys clothes in kidderminster store”

Written on: 22/04/2012 by tini1989 (1 review written)

i went in to kidderminster store for clothes for my son, and couldn't see the boys clothes. so ask a member staff, where they were and they said there was no need for boys clothes. In store they had girls, women, mens clothes. How can they single out boy clothes… Read Full Review

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★☆☆☆☆

“refused to accept my gift voucher”

Written on: 19/04/2012

I went into a peacocks store last week to use a gift voucher that had been given to me in February. I went to the till to be told I could not use the voucher but if I filled in a form and sent my voucher back I would be sent the £25. HA HA I am now on a list of creditors and will only receive 7pence if I@m lucky. I think that I should still be able to use it in store as long as I bought goods to the value… Read Full Review

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★☆☆☆☆

“complaint”

Written on: 04/03/2012 by OliviaMorris (1 review written)

never been so emmbaressed in my entire life, me and my friend were couting money out on the side, a member of the public have said that we were stealing:S as we walked out of the show we got shouted by a member of staff there and asked if we would go back in the shop, they didnt tell us why we were there and made us stand there and wait for the police, they didnt tell us why the police were coming and as we were waiting, EVERYONE was staring at us, when the police woman came down we got taken… Read Full Review

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★★★★☆

“Kk”

Written on: 25/02/2012 by joejoerocks (1 review written)

Well the shop is fine and everything but the online website i hate it when its upgrading because I can't buy stuff that I want to buy its really annoying and u missed out on £54.15 because it didn't upgrade in time for me to buy the stuff and I don't have enough time to go to the store so u could maybe warn people that ur going to upgrade it or let people go on it while your upgrading then put the upgrade on!… Read Full Review

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★★★★★

“Excellent Value clothing for men online at Peacocks”

Written on: 29/12/2011

Bought loads of mens clothes online today at Peacocks Online website. trainers, jeans and a shirt for just £45 plus I had a free delivery code. will be shopping online here again. There is a huge range of womens clothing too and my girlfriend is going to take a look at the womens collection… Read Full Review

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★★★★★

“I am really happy with the selection here, it seems to...”

Written on: 03/12/2011 by deluca (4 reviews written)

I am really happy with the selection here, it seems to be really good, will shop again… Read Full Review

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★★★★★

“I would most definately shop here again. I had 2...”

Written on: 03/04/2011

I would most definately shop here again. I had 2 lovely tops (casual wear) buy one get one free. I also had 40% discount vouchers for end of season range. Overall I thik I had a good bargin. I buy all of my cloths, jewellery and fake hair extentions here. I would rate 5/5 :) x… Read Full Review

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★☆☆☆☆

“Shopped at peacocks.co.uk. ”

Written on: 23/01/2011 by parkingspace (3 reviews written)

Shopped at peacocks.co.uk.
Ordered some dresses and was told they in stock and would be dispatched shortly.
A week later they decide to send my order. Almost a week after that I receive my order.
They use Hermes couriers which has a poor reputation.
They used to be called Parcelnet.
One item wasn't in the order and they emailed me to say it wasn't available.
NOT IMPRESSED, as it was "in stock" when I ordered and they took a week to tell me this after my order was accpeted by them.
Cheap and… Read Full Review

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★★★★☆

“Now Peacocks is a funny little shop, One minute its...”

Written on: 12/09/2010 by ShopInspector (1 review written)

Now Peacocks is a funny little shop, One minute its Primark and then next it tries to compare to H&M and New Look. The store I visited was small and very cramped I could not even get my pushchair down an isle without a pile of clothes falling off of the rails! The clothes themselves are fairly priced however they are way behind on their trends, You go into New Look or ZARA and the current fashion trends thay are spayed in look and marie claire are neatly displayed and easy to shop. Peacocks… Read Full Review

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★★★★☆

“Peacocks is a great shop that is normally overlooked...”

Written on: 27/11/2009 by reviewkitten (295 reviews written)

Peacocks is a great shop that is normally overlooked by most shoppers but it is full of hidden gems, I love the fact that they are fairly cheap but have some great fashion steals like shoes for £10. I went online and bought a pair of blue glittery shoes, matching hoop earrings and a great 70's styled belt all for under £25! (I'm off to a 70's style Christmas party) I bought so many pairs of really nice sandals, shorts and some lovely dresses over the summer that are such value for money I'm… Read Full Review

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