| Layout of shop | 5/10  |
|---|---|
| Value for Money | 2.5/10 |
| Overall rating | 0/10 |
Full review by
nancy1930
on 18th Sep 2008
User Rating : 0
Respect :
0
I have just had my leather jacket returned to me after fives weeks wait having requested a defect in stitching to be repaired. Just arrived and they have refused to repair it so stitching unfixed and I feel as though Envy are washing their hands of me. I thought the member of customer services I dealt with seemed to have very little customer service skills. Will never shop in Envy again.
nancy1930's review and ratings | 71 words
Review by
loulloyd
on 16th May 2007
User Rating : 0
Respect :
-1
Having recently purchased a shirt for my husband from Envy, he tried it on and found it too small, therefore I took it back to exchange it for the next size up, only to be accused of washing the garment. I have sent letters and spoken to various people at the store and head office, and nobody is willing to listen to me or believe that I have not washed it. Therefore, I will never purchase from them again, or recommend this outlet.
loulloyd's full review | 97 words | 1 comment added.
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