Optical Express Laser Eye Surgery & Opticians Reviews - www.opticalexpress.co.uk

0800 023 2020
★★★★☆
4.3 / 5
84% of users recommend this
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  • Value For Money

Summary

''The Optical Express Group was founded in 1991 and is now a world leader of selected healthcare services. The Group covers optical stores, refractive laser eye surgery and dental clinics, state-of-the-art medical hospitals and cosmetic treatment centres.''

Media Gallery for Optical Express Laser Eye Surgery & Opticians - www.opticalexpress.co.uk

Optical Express Laser Eye Surgery & Opticians - www.opticalexpress.co.uk

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Latest Reviews

★★☆☆☆

“Not impressed with aftercare service!”

Written on: 18/12/2014

Had my surgery done in Norwich in July and have had to have monthly check-ups as my long distance sight is not perfect. Really not impressed with the aftercare. Since my initial consultation I have seen four different opticians, each time I see a new one we go back to square one, repeating what was done before. They are always running late, twice I was sent away to come back half an hour later. Today was the last straw - went for appointment at 10am, didn't get seen till nearly 11am and finally… Read Full Review

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★☆☆☆☆

“Poor misleading uncaring unreliable ”

Written on: 12/12/2014 by paulozz (1 review written)

terrible after care,never saw the same person, shops only open one day a month in Taunton, so had to go to Bristol and Exeter on several occations for after care, i had to chase them for appointments because they would not contact me, my sight had not been corrected as they said it would,was promised glasses on two occasions never turner up, complaint produseeder bad emails not responded to . about as bad as you can get really and told NO chance of compensation … Read Full Review

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★★★★★

“Excellent service and results”

Written on: 12/11/2014 by flatfoot (1 review written)

Optical Express were excellent from start to finish. The consultation process was very thorough and made me wonder what my opticians had been doing all these years with their testing. The day itself was literally a blur, but their description of how the treatment would proceed and what I will experience after the treatment were very accurate. The after care was very good, too. And I have been very impressed with the results so far. Not having to wear glasses for everyday functions anymore is a… Read Full Review

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★★★★★

“Miracles Happen Here...”

Written on: 30/10/2014 by AutumnSunlight (1 review written)

I am celebrating the miraculous revelation of clear-sightedness after recent laser eye surgery with Optical Express. The whole process was efficient and professional and – considering the momentous results – the surgery itself was so seamless and quick!!! I am 36 years old now and wore glasses from the age of about ten. After dedicating my early thirties to regaining a healthy body after illness, I began to question my acceptance of poor vision, and got to Googling. Through my research I… Read Full Review

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★★★★★

“I can see again without glasses.”

Written on: 30/10/2014 by Edinburgh53 (1 review written)

I first went into the shop at West end Edinburgh , the staff were excellent , told me 2 or 3 times on the procedure. I was told I would need a doctor to check my right eye due to a tear in my retina 4 years ago.thge retina was checked in Glasgow due to lack of staff in Edinburgh the doctor said the eye was fine of the procedure. Two weeks later I was in private hospital 8:40 am for my right eye , I was back in my house by 10:30 at 1:30 I remove the eye patch, this was unbelievable I was… Read Full Review

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★★★★★

“Before laser eye surgery at Optical Express I was a...”

Written on: 29/10/2014 by Whiteev305 (1 review written)

Before laser eye surgery at Optical Express I was a contact lens wearer for 10 years. Then I finally gathered the courage and money for eye surgery. The initial consultation with Optical Express at their Manchester Trafford Centre branch was excellent. The eye testing was thorough, the procedure explained thoroughly, the risks were explained as well as the treatment methods to minimise them. My suitability was then analysed, and the results were that I was suitable for the most expensive… Read Full Review

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★★★★★

“Better than 20/20”

Written on: 27/10/2014 by Bowdog (1 review written)

Such a quick procedure, everyone was friendly and comforting with each step. Now I can see everything much clearer at distance without the need for glasses. I have had 3 check ups since the procedure and and have been told I have better than 20/20 each time… Read Full Review

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★★★★★

“Eureka moment”

Written on: 27/10/2014 by Nick-Tallarn (1 review written)

I was sat nervously on a comfee sofa at Manchester Trafford Centre waiting for the dreaded moment to be called thru, wondering whether I had done the right thing by committing to Lazer Surgery. Having worn contact lenses since I was 18 ,surely at 56 it can't be a good thing long term for my eyes I told myself. Also in 10 years the surgery cost will break even over the lens payments as further justification. So the friendly lady ushered me into surgery room, then its lie back to stare at some… Read Full Review

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★★★★★

“Geweldig!”

Written on: 27/10/2014 by nadjatrimbos (1 review written)

Had ik dit maar veel eerder kunnen doen!! Opstaan en meteen alles scherp kunnen zien :-) geen gedoe meer met lenzen!!! Ik heb de Lasik I-design behandeling gehad. Ingreep is zo gebeurd, viel zo enorm mee. Van de ingreep zélf voel je echt niets. Zeer kundig en vriendelijke mensen. Kon 'savonds al ondertiteling van de tv lezen! Het klopt echt dat je ongeveer 8 uur last hebt. Branderige ogen, alsof er emmer zand in je ogen zit. Maar wanneer je de instructies (druppelen, rust nemen)strikt… Read Full Review

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★★★★★

“Awesome Experience at Optical Express”

Written on: 26/10/2014 by Jaylah8 (1 review written)

I had a fantastic experience at Optical express. I had LASIK eye surgery and it has changed my life. I can see more clearly, don't have to worry about contacts or the infections/ irritation that accompany them. The surgeons put me at ease, thoroughly explained the treatment at each step and prepared me for the short term discomfort after. The aftercare was also great, with adequate amounts of drops and tons of information at my disposal. I would definitely recommend the treatment and location… Read Full Review

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★★★★★

“Its changed my life!”

Written on: 24/10/2014 by Evansjy424 (1 review written)

Being 46 years old, I felt old having to wear glasses. With contact lenses no longer being an option, I decided to opt for laser eye surgery. The process was so quick & pain free...........from a person who has to be the most squeamish in the country! It is the best think I have done… Read Full Review

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★★☆☆☆

“Just saw me as a bag of money”

Written on: 23/10/2014 by Romero430 (1 review written)

Went for the consultation for laser eye surgery. I was given a time to arrive but kept waiting for 30 minutes before I was seen by anyone. Examination of my eyes was not very through - I had a much more extensive examination at Optimax. As well, the optician was very keen to push me towards a more expensive treatment that Optimax had said was not suitable for my eyes. Following the eye examination I was put in a small room with a sales person who put me under a lot of pressure to pay the… Read Full Review

Danb1231's Comment

Written on: 02/11/2014

Oh gosh that sounds terrible. I think I will stay away from optical express, thanks for warning me.

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★★★★★

“life changing procedure”

Written on: 23/10/2014 by KarissaCrouch (1 review written)

Life changing experience, worth every penny and great value for money. Better than 20/20 vision and a painless procedure. I would recommend optical express to all my friends. Threw my glasses out the car window on the way home after surgery as my vision was immediately of the standard of a hawk. The GAA should pay for all their umpires to have laser eye surgery and the could have saved millions on hawk eye… Read Full Review

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★★★★★

“A Life Changing Procedure.”

Written on: 21/10/2014 by oadeneny (1 review written)

After thinking about having Laser treatment for a couple of years and fearful of having my eyes treated I can honestly say it has been a life changing process. I can now read as well as drive, I can exercise and lead my whole life free without having to constantly think about having to wear glasses for most things. The whole set up was very professional from my first visit for an examination to see if I was suitable for the treatment. The day of the Laser surgery all staff were very… Read Full Review

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★★★★☆

“Loving life without glasses!”

Written on: 19/10/2014

I was able to wear contact lenses for a while but then problems with my eyes meant that I had to wear glasses all the time. I didn't mind too much until the warmer months and then every year I had problems with 'sweaty nose' syndrome and hassles with prescription sunglasses. I had been told (incorrectly) by my optician that I was too old for laser eye surgery (at 38), but when my slightly older friends had surgery I decided to take the plunge myself. I'll be honest and say I didn't enjoy the… Read Full Review

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★★★★★

“Excellent! ”

Written on: 17/10/2014 by Krho (1 review written)

Had a great experience - Going travelling this year and this has enabled me to not worry about glasses with excellent eye sight. Also being diabetic the help and advice from the surgeon was fantastic. Overall I have never been happier. Such an amazing thing to be able to see amazing views and even the time from a clock on the wall!! I would advise so many people to give this a go. I was incredibly nervous to start with but one of the surgeons assistants puts me at ease straight away by… Read Full Review

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★★★★★

“Great service and no more glasses”

Written on: 17/10/2014 by akLevesque221 (1 review written)

I'm really pleased that I had laser eye surgery, the operation was really quick and I was back to relative normality the next day and things just get better from there. As well as the obvious benefits of not wearing glasses I keep finding more, less obvious, benefits like being able to walk the dog in the rain and not getting rain drops on my glasses, being able to use 'standard' much more comfortable safety glasses at work, seeing what I'm doing while shaving and being able to put my head on… Read Full Review

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★★★★★

“So Happy!”

Written on: 17/10/2014 by Peterson92 (1 review written)

So pleased with the results, just wish I'd had it done sooner!! Would Definitely recommend… Read Full Review

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★★★★★

“Laser eye surgery is the best decision I have ever made”

Written on: 16/10/2014 by ValeriaMcFarland (1 review written)

I had Lasik eye surgery at Optical Express four weeks ago it is by far the best decision I have ever made having achieved better than 20/20 vision. The whole experience & process was exactly as described by a caring professional team from the initial contact to my current aftercare. I have no negatives other than the usual nerves before surgery in anticipation of the unknown and the first few hours of discomfort & light sensitivity, not too dissimilar to being poked in the eye. This soon… Read Full Review

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★★★★★

“I can see! ”

Written on: 16/10/2014 by nickycansee (1 review written)

I am pleased with my surgery and now have the freedom of not having to worry about contact lenses and glasses. For the first time in my life, I can wake up in the morning and I can see perfectly and can open my eyes under water when swimming at the beach. The process was explained well at the beginning and the surgeon was good. My eyes took longer than I expected to heal, (I think I was expecting an immediate fix) but I now have better than 20/20 vision after 2 1/2 months so am SO happy I made… Read Full Review

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