Toys-R-Us Reviews

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★★☆☆☆
2.2 / 5
From 5 reviews
40% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

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Toys-R-Us

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Latest Reviews

★☆☆☆☆

“faulty item wont take back”

Written on: 10/09/2014 by lynandrews (1 review written)

I have been into the local store and they will not take back a faulty bike they sold me last week for my grandchild. I had the receipt and basically the chain provided in the box is too small to reach between the wheel and pedals. I've been told to contact the manufacturer… Read Full Review

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★★★☆☆

“All items were in stock ”

Written on: 24/01/2014 by rfsinclair (6 reviews written)

All my kids xmas presents happened to be in stock this year so very happy would recommend… Read Full Review

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★★★★★

“really good sale prices”

Written on: 17/06/2013 by jonestheboy2013 (2 reviews written)

good clean store in my area, friendly staff and the cheapest toy car I could find despite checking online. impressive overall… Read Full Review

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★☆☆☆☆

“Toys R Us Baby Registry - Not Customer Focused”

Written on: 12/04/2013 by MAG78 (1 review written)

I am writing this as a cautionary tale to all expectant mothers - do NOT use Babies R US registry nor patronize Toys R Us as a company. I registered my baby shower exclusively with Babies R Us - FIRST MISTAKE. Then when I returned to the Pickering Store 2 weeks later to add a few more items to my registry - I walked with 8 pages of "stuff: that was NOT mine. My correct registry number but the items were for a BOY while I am having a GIRL. I then spent an additional hour in the store -… Read Full Review

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★☆☆☆☆

“Mark Kerrigan. Toys r us. Chester Store. ”

Written on: 14/04/2010 by Consumerreviews (7 reviews written)

Mark Kerrigan. Toys r us. Chester Store.
Two gaming consoles were purchased from Toys-R-Us in Chester. They soon became faulty and I spoke to the manager who told me that if I brought them to the shop, they would be replaced, repaired or refunded.... Upon arrival a manager by the name Mark Kerrigan, who was arrogant and obnoxious from the start would only take the faulty games off me and return them to quality control. He offered no form of apology, replacement or refund. He told me that it… Read Full Review

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