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Average Ratings
Quality of service3.3/10
Layout of shop4.3/10
Value for Money4.7/10
Overall rating3.3/10
33% Recommended1 out of 3 Reviews
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3- Zoo Plus Reviews

  • Full review by
    matildasdays
    on 16th May 2008


    User Rating : 1
    Respect : 0

    Good Points: None

    Bad Points: Not based in the UK so when my order was wrong it took them ages to sort out.

    General comments: I really got the impression that Zoo Plus was based in the UK and only after I had placed the order and something went wrong and I needed to return an item did I find out they were in Germany. Their contact page has a UK based number but they send all products from Germany or overseas I believe. There is so much red tape involved when something does go wrong because they are a larger company. I will not be ordering from them again and will stick to a UK small business in the future.
    matildasdays's review and ratings
    | 115 words

  • Review by
    Optimiser Rank: Sergeant
    on 7th Jan 2008


    User Rating : 1
    Respect : 0

    This is no a UK based company and they have failed to deliver my order which was made on 13th December 2007. I have sent two account emails asking about the delivery of my replacement order but have not had a reply. The say that the goods were dispatched by DHL but DHL have no record of the tracking code that is show on the order of my account. I do believe that the company does not have the product in stock as the tracking for both the original and replacement order show exactly the same det ...
    Optimiser's full review
    | 182 words

  • Review by
    sdpdot Rank: Lance Corporal
    on 26th Mar 2007


    User Rating : 8
    Respect : 0

    I would recommend Zoo Plus to others and already have to my friends and family.
    sdpdot's full review
    | 51 words


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