Pet Planet Reviews - www.petplanet.co.uk

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★★★★☆
4.2 / 5
522
81% of users recommend this
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Pet Planet - www.petplanet.co.uk
Pet Planet - www.petplanet.co.uk
Pet Planet - www.petplanet.co.uk
Pet Planet - www.petplanet.co.uk

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Latest Reviews

★★★★☆

“Great product and service, delivery not so good”

Written on: 04/12/2016 by DAVIESEF (3 reviews written)

Great product and when I had to contact customer services they were knowledgable and helpful and sorted out my issues. Delivery was not very impressive as despite contacting the delivery company YODEL to advise I would NOT be able to take delivery until the following week, I was assured it would be held but they tried to deliver and ultimately returned the package to Pet Planet. It was redelivered with less issues but I had to collect it from the YODEL depot. I also have a concern that the bags… Read Full Review

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★★★★★

“Excellant customer service”

Written on: 29/11/2016

You best judge a company when a mistake is made. Part of my order was incorrect,within 24hours it was all rectified and I had all my correct goods. Will definatly shop with them again as nothing was too much trouble… Read Full Review

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★★★★★

“A very good product.”

Written on: 29/11/2016 by JacobyHarris (1 review written)

The recent product bought from Petplanet was very good value for the price, well done Petplanet. I would recommend them to everyone wanting to buy pet products… Read Full Review

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★☆☆☆☆

“Dont Go Their”

Written on: 24/11/2016 by aswad34 (1 review written)

Orders delivered by Yodel first mistake first order 3 days late arrived 20;20 second order charged for five items albeit that one had been cancelled which shows on the invoice but dose not seem to matter to them and the item delivered 20:35 appalling… Read Full Review

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★★★★★

“Great value fast delivery”

Written on: 24/11/2016 by Brendanz387 (1 review written)

very fast delivery at a great price for the dog food I wanted Royal Canin Labrador Retriever Junior 2 x 12kg. Easy to order and I also order on behalf of a friend and food can be sent to a different address from the billing address. You can also sign up for emails to know when there are offers on the food you want plus there is a loyalty scheme. For speed and value I would recommend Pet Planet… Read Full Review

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★★★★★

“Great value - excellent service.”

Written on: 24/11/2016 by UncleFrankiesays (1 review written)

The title says it all. Purchased Royal Canin Kitten food 10 Kg pack, the price was excellent and delivery exactly as anticipated. Great deal, great service - much appreciated… Read Full Review

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★★★★★

“Good value pet products”

Written on: 24/11/2016 by Mya48 (1 review written)

Good value dog food and accessories. Prompt delivery and good service. Will definitely use their online store again… Read Full Review

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★★★★★

“Awesome Aquarium!”

Written on: 23/11/2016 by Finlayfiggy (1 review written)

Very happy with PetPlanet. The delivery service for this quite large aquarium (90 litres Aquael 70) was fast with the aquarium arriving well packaged. A good thick cover of deep walled bubbled wrap around the outside ensured the boxed tank arrived completely undamaged. Credit is also due to the courier DPD for careful handling and courteous delivery, the driver even brought it into the room for me! The tank is excellent for both long term fish enthusiasts and beginners. I did not buy the… Read Full Review

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★★★★★

“Excellent product and service”

Written on: 23/11/2016 by MatiasDougherty115 (1 review written)

We have found Iams dog food ideal for our two labradoodles. They are not overweight, have plenty of energy and very good coats. Also the service from Pet Planet is excellent.We would certainly recommend their products… Read Full Review

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★★★★★

“Great Company to deal with.”

Written on: 23/11/2016 by Velez18 (1 review written)

I recently purchased a "Frozen" plex Ice Castle ornament. It arrived very quickly, much to our grand-daughter's delight, - she was very happy with it, (she's only 3 years old), and we were very impressed by the professional service that Pet Planet gave us. I would highly recommend this Company to anyone wishing to make a purchase. There is no negative points to give this Company, - it was a pleasure buying from them, and I would certainly be getting more items from them… Read Full Review

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★★★★★

“First class Outstanding!”

Written on: 23/11/2016 by ugBradley175 (1 review written)

Pet Planet have outstanding customer service, fast delivery and goods cheaper than other websites. I recently had a problem with an anti barking collar I was contacted by the company . They had arranged for new product to be sent out and the email had a free postage label. The collar is very good, doesn't cure the problem but eases it greatly. The cheapest by far online… Read Full Review

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★★★★★

“Danish Design 2-in-1 Ultimate Dog Coat”

Written on: 21/11/2016 by LizzieSut (1 review written)

Very versatile waterproof coat with easy to remove warm inner fleece. Fits well and easy to put on and fasten on a wriggling puppy. Once ordered the goods arrived quickly… Read Full Review

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★★★★★

“quick delivery helpful staff”

Written on: 20/11/2016 by Annemarie54 (1 review written)

I ordered some bottle covers and tinned pet food for my dog. The tins were dented so contacted the helpline immediately as my dog suffers from IBS I need to be careful with what he eats they apologised and sent another batch the next day. Nothing was too much trouble and the staff were very helpful. Would continue to use the company. The company use DPD an excellent delivery company you can track your order all the way to your door. The points you receive are a bonus to. … Read Full Review

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★★★★★

“great item”

Written on: 20/11/2016 by Aubrie181 (1 review written)

really good litter box for the price My wee kitty took to it right away… Read Full Review

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★★★★★

“I wouldn't go anywhere else now!”

Written on: 18/11/2016 by BertandStuart (1 review written)

I have nothing negative to say about Pet Planet, good products, well packed and very well priced. I can't fault their customer services or delivery… Read Full Review

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★★★★★

“Great service, very quick ”

Written on: 17/11/2016 by Malikq156 (1 review written)

When ordering With Pet planet you'll find it's easy and straight forward to work on the website. They have great deals, quick service and help if needed. They stock a wide range of dog products as well as other pet needs. Will recommend to anyone… Read Full Review

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★★★★★

“Love it”

Written on: 17/11/2016 by Ortegawu19 (1 review written)

I came across this website through a search engine and use it quite regularly. I dont have anything negative to say as ive only ever had positive experiences. The range of products are fab as is prices and delivery. I also recommend PetPlanwt to friends and family when they mention needing to buy anything for their pets. Ive used other sites and also high street shops and PetPlanet hasnt been beaten. Thanks guys from me and my very happy puppy… Read Full Review

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★★★☆☆

“Looks good works well only bad point is the plastic...”

Written on: 17/11/2016 by Ian243 (1 review written)

Looks good works well only bad thing is the plastic screws that hold the whole thing together they snap very easily so I think they should supply steel screws… Read Full Review

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★★★★☆

“Great company - pity about the courier!”

Written on: 16/11/2016

Entirely satisfied with PetPlanet and their service, but the courier service they used - Yodel - was awful. Two supposed attempts to deliver and two cards left to this effect, or so I was informed by them by email, but no cards could be found and no delivery made. PetPlanet, on being informed of this, immediately withdrew that order and re-sent me another via a different courier. That arrived safely and I was very pleased with the service I received… Read Full Review

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★★★★★

“The Border Collie Brothers Woof about Pet Planet”

Written on: 14/11/2016 by BorderCollieBruvs (1 review written)

We nudge our mum in the right direction of PetPlanet. The range of different treats and toys is tail waggling great in our eyes. Mum knows when she buys from PetPlanet she gets quality and that is what she wants for us. We love their range of natural treats, we are slowly going through them. But our favourite is the fish treats. When our mum places an order, the website is easy to use, check out is quick and delivery is quick. They make sure your order is well packaged, which may mean it comes… Read Full Review

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