UK Camera Store - www.ukcamerastore.co.uk Reviews

★★★★★
4.7 / 5
92.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Fantastic Service!”

Written on: 17/05/2013

I ordered Canon SX280 HS on 16th May at 16:26 on ukcamerastore.co.uk and received a text from the courier company that the parcel would be delivered between 9-10am on the 17th May. The parcel was delivered at 9:20am on the 17th May! It couldn't get any better than this and the service delivered was as promised on the website! The advisor was easily available on the phone to answer any query on the order. I did not have to wait to hear any automated machine response for selecting any... (read more)

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★★★★★

“BRILLIANT SERVICE/PRICE”

Written on: 13/05/2013

tHEY DO WHAT THEY SAY, GOOD COMPANY (read more)

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★★★★★

“WOW!! beat that for service”

Written on: 10/05/2013 by BigWillieP (1 review written)

I placed my order for a Samsung WB150F digital camera at about 15.35 on Thursday 9th May and received it at 09.35 Friday 10th. What an excellent delivery service! Truly first class also a very competitive price with a free gift thrown in for good measure. Would definitely recommend to others and would use Uk Camera Store again in the future. (read more)

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★★★★★

“Good prices,service and communication”

Written on: 25/04/2013 by Cookies27 (1 review written)

I was looking to buy a panasonic lumix dmc-tz35. Checking around on prices, this site seemed to be offering a great deal including the camera, an Sd card, case and some other free gifts including a battery. Camera was ordered on Sunday night and arrived Tuesday as expected. I must admit to being a little worried about the stock given the prices and it was an online transaction. The camera that arrived was full UK model. I was pleased with the communication I had with the company, both on... (read more)

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★★★★★

“Best Price-Fast Delivery!”

Written on: 24/04/2013 by grahamofbolton (1 review written)

Tue 1500 think I'll buy a new camera, check amazon, best price UK Camera Store, place order. Wed 0930 camera arrives, 1000 camera up and running with perfect pic's from my Fuji Film Fine Pix S8200. Thank You UK Camera Store. GH. Bolton Lancs. (read more)

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★★★★★

“First Class Service”

Written on: 09/04/2013

Cannot fault the service I received from UK Camera Store. Ordered online in the afternoon and my goods were received before mid-day the following day. Not only excellent service but competitive pricing too - I saved over £20 on the manufacturers RRP for GoPro Hero3 Silver Edition. Having tried to purchase this model directly and from GoPro - with disastrous consequences - their website is based in Holland & as a result my credit card was blocked! I will now use this UK family run... (read more)

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★★★★★

“Great price - prompt delivery”

Written on: 09/04/2013 by tracy_b

I searched extensively on line and found the UK Camera Store offered the best price - taking into account the bundle they offered. (read more)

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★★★★★

“Excellent Service”

Written on: 04/04/2013 by DaffodilJim (1 review written)

Always uncertain on buying goods online and the customer service aspect, but I cannot fault the service I had from UK Camera Store. Goods arrived before expected delivery date and can recommend. (read more)

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★★★★★

“Canon S110 Purchased”

Written on: 27/03/2013 by Monstro (1 review written)

You always worry when ordering online especially with an excellent price on offer but don't doubt this company, I ordered and received my camera within 24hrs, no cheap Hong Kong based company this. Cannot fault this company and for added protection they accept PayPal with all the buyer protection you could ever need. You'll find cheaper prices but they'll be companies that aren't UK based (whatever their website says!!). I'll definitely be using UK Camera Store again and recommending them to... (read more)

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★★★★★

“Panasonic TZ40”

Written on: 26/03/2013 by Jaime-Stockport (1 review written)

Fantastic service with delivery as promised. Highly recommended. Very smooth process and an excellent product received. (read more)

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★★★★★

“Panasonic Lumix TZ40”

Written on: 26/03/2013 by Maylees

Would do business with this company again without any hesitation. Richard was spot-on promising a quick delivery of my Lumix TZ40 camera. Also answering my emails straight away too. I would certainly recommend his company to friends. Thank you so much Richard. (read more)

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★★★★★

“CANON POWERSHOT G15”

Written on: 18/03/2013

Camera ordered Monday and arrived Next day. Very reasonable charge made for next day delivery. Price charged for camera very very competitive and included 2 year warranty, mini tripod and screen protector I can highly recommend this company and will use again. Well done Mike. (read more)

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★★★★★

“Excellent all round service.”

Written on: 15/03/2013

I am very pleased with the excellent service I have received from UK Camera Store Ltd. The website was very easy to navigate and the pricing was clear with no hidden extras. I was contacted as the scan disc I ordered was not in stock and they replaced it with a higher value product at no extra cost. Delivery was fast and the product well packaged. I would definitely recommend the company. (read more)

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★★★★★

“usa or uk”

Written on: 14/03/2013 by dsphillips (1 review written)

[name removed], I have family in the states and spend a lot of time in new york and connecticut. Its a place service means somthing. and unfortunatly i feel that the Uk is some what behind in this regard. That is until today I placed my order for the camera at 5.15 pm yesterday,(12th March) by 5.22pm i had an e-mail from yourself confirming all the details. and by the time i got home tonight (13th March)the camera had been delivered, and at a very competative price In conclusion a very... (read more)

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★★★☆☆

“Good price but issues”

Written on: 07/03/2013 by dawn5r (1 review written)

The overall experience was not great although communication was generally good. My first issue is with the courier dpd who left the camera with a neighbour but nothing was written on the card they left so i had no idea where it was and the tracking number was incorrect. Secondly the SD card was faulty and although a replacement was posted i had to send the faulty one back first at my own expense. Would this have been the case if the camera had been faulty? However, I am very happy with the... (read more)

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★★★★★

“excellant all round service”

Written on: 01/03/2013

rang [name removed] got 100% service, ordered at 10am delivered 10am next day, above speaks for its self (read more)

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★★★★★

“FANTASTIC SERVICE ”

Written on: 01/03/2013

Excellent service,Excellent price,next day delivery during Christmas 'rush',Excellent communication ! 10/10 (read more)

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★★★★★

“great service”

Written on: 16/02/2013 by jimzsta (1 review written)

well its my pleasure to write a little review or ukcamerastore. I thought the camera i really really wanted canon was out of my reach financially until i found ukcamerastore, not only was it the cheapest i found on the net, but they also do bundles with memory and cases etc. i ordered it slightly after 6pm so missed their delivery deadline but it turned up one and a half days later, excellent. i was very pleases at the speed of delivery. The product canon camera. well you only have to... (read more)

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★★★★★

“Congratulations for your INTERNET SERICE.”

Written on: 14/02/2013

A Fast, efficient, value for money, service. The camera was delivered within 24 hours, as promised. This is the first time that I have used UK Camera Store and without hesitation I would use them again. I would certainly recommend them to colleagues and friends. Well done. (read more)

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★★★★★

“Can't improve on this service!”

Written on: 06/02/2013 by Ramjam (1 review written)

I ordered a digital camera on Monday afternoon and it was delivered within 24 hours. The price of the product was also very competitive. Apart from being very pleased with my purchase, the service I received was second to none! (read more)

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★★★★★

“Very good customer service”

Written on: 21/01/2013 by craig.glasgow (1 review written)

I have appreciated UK Camera Store's prompt despatch of the camera, and I have been very impressed by how efficiently and personally you have responded both to my phone message and my email. Thank you for all your care over my queries. (read more)

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★★★★★

“Delivery, Service, and Value.”

Written on: 18/01/2013

I ordered a Nikon P510 Bridge camera after searching for the best price. UK camerastore was the bst I could find, plus it had a two year warranty. two free gifts (nothing too expensive but worth having) which shows good customer value. I placed my order somewhere around 5pm. the next day I was out shopping with my wife(I know, I hate it too) On our return the camera had been delivered at my next door neighbours house as I had directed. I found this astonishing customer service in this day... (read more)

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★★★★★

“Excellent service ”

Written on: 17/01/2013 by Month

In the market for Nikon Coolpix P510 Camera, found this company the price and deal offered was excellent read the reviews. Decided to order from them, ordered camera at 4pm delivered at 10:50 am the following day, I live in a quite rural location. Amazing service, value and delivery .HIGHLY RECOMMENDED. (read more)

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★★★★★

“Excellent customer service Canon Powershot SX500LS”

Written on: 09/01/2013 by Hugolundie

I purchased a Canon Powershot SX500LS as a Christmas present mid December, unfortunately there was a fault with it. I emailed Richard on the 31st December and he got back to me on the 1st January to apologise for the inconvenience caused. I returned the camera and a replacement unit was dispatched straight away, no issues whatsoever. I would recommend this company not only for their good price and selection but most of all for the customer care shown, they clearly know benefits of good... (read more)

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★★★★★

“NOT ALWAYS AMAZON ”

Written on: 08/01/2013

I purchased an Olympus Stylus SP-820UZ from UK Camera Store over a month ago I wanted to try a small family business as I tend to jump straight to Amazon without even considering any other on-line outlet. The price was much cheaper than Amazon plus the camera came with a free tripod. I was given a delivery date which I was happy with. I had a phone call on the delivery day from Richard apologising that due to an oversight there would be a 24 hour delay on delivery and that if I still... (read more)

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★★★★★

“speedy efficient service thanks”

Written on: 06/01/2013

I researched the camera I wanted and was delighted to find UKcamerastore had my required model with great offers attached. I received my camera with all accessories easily within the guide times and am thoroughly pleased with it. Thank you! (read more)

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★★★★★

“Superb service”

Written on: 18/12/2012 by Big7

Had been looking for a camera for ages and finally settled on the Nikon coolpix p510, I was about to commit to buy one from a well known electrical retailer when I see a review for UK camera store, not only was the review promising, but the camera was nearly £50 cheaper to boot. From paying for the camera, to receiving it at my doorstep took just 22 hours. Amazing, considering it is the week before Christmas. This company is a "No Brainer" when it comes to competitive prices, and second to... (read more)

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★☆☆☆☆

“one man band”

Written on: 17/12/2012 by diggermick (1 review written)

i bought a camera but was sent the wrong one, i then had to return the camera, at my own cost! consequently it took over a week to get my money back. (read more)

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★★★★★

“Fast Friendly and Efficient”

Written on: 15/12/2012 by Beverlyc

I ordered a canon camera and underwater housing from UK Camera Store. I was able to use Pay pal which made me confident as I have had a bad internet experience from another company. The price was considerably cheeper than elsewhere. Two days later, my order was delivered in perfect condition, exactly what we wanted. I could not believe it was so fast and efficient especially as it is so near to Christmas. Very friendly company and I got a free gift which I was not expecting. I would... (read more)

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★★★★★

“Quick and Superb Service ”

Written on: 12/12/2012 by jamespbaxter (1 review written)

It is not often I feel the need to praise a company for delivering the services which it implied it would. However ukcamerastore were well over and above what I expected. The prices were very competitive. I could speak to someone about my order, namely Richard who runs the company, before ordering. The courier they used, DPD, sent me SMS updates on delivery times and kept to them. From speaking to Richard and ordering to the prompt delivery was just 17 hours. All in all absolutely... (read more)

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★★★★★

“Excellent service all round!”

Written on: 11/12/2012 by MikeJones1987 (2 reviews written)

When searching for a Samsung DV300F as an Xmas present, UKCameraStore.co.uk quickly stood out. Not only was there's the cheapest I had seen on the net and Ebay, they also offered free next day delivery AND 2 free gifts with my particular purchase! The ability to pay by PayPal was also a great benefit. I also have to mention there correspondence was always quick and polite. I've bookmarked there home page, and will deffinatley be using them again. There was nothing about this transaction I... (read more)

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★★★★★

“Upgrade and Delivery”

Written on: 10/12/2012 by mesmoco (1 review written)

After extensive research online looking for a Canon G12 camera, I settled for the UK Camera store for the obvious reasons,(UK based, 2 Yr FREE Warranty reasonably priced bundles etc.) After accepting the offer Richard at the store emailed to say that the camera was not available anymore as it had sold out but had been replaced by an updated model.(selling fast at the prices) The UK Camera store rose to the occasion and offered me the upgrade at the same price and asked would I be happy with... (read more)

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★★★★★

“Helpful and prompt service!!”

Written on: 05/12/2012

I have been looking for a Canon Powershot G12 or G15 for my daughter's Christmas present and was delighted with the service provided. I used the web chat feature and Richard was able to answer my questions and confirm the price and availabilty. The price was the best I could find on the Internet, excluding overseas sourced companies. I placed the order on-line at about 5pm and I was delighted to receive the camera by 2pm the next day, brilliant service, thankyou!! (read more)

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★★★★★

“excellent customer service and swift delivery”

Written on: 04/12/2012 by RickieLambert7

I ordered a GoPro for my skydiving son's birthday. I emailed them a question and they rang me back quickly which was a nice touch and answered all of my questions. It was ordered on Monday afternoon and it arrived on Tuesday morning - now that's what I call fast! (read more)

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★★★★★

“Excellent stress free service”

Written on: 03/12/2012

Purchased a dual screen Samsung mv900f camera more than £50 cheaper than the john lewis price. The order process was quick and simple and my camera was deliverd in pefect condition 21 hours later. Excellent Service, thanks (read more)

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★★☆☆☆

“A good price but very disappointing customer service.”

Written on: 30/11/2012

First of all let me say I cannot complain about the price of the product as it was almost £70 cheaper than anywhere else. However...I ordered the product on the 21st November on 3-5 day delivery and by the 28th it had still not arrived. I phoned the number on the website and was told my order would be looked into straight away and I would receive a call back soon after. No call. I emailed them later that evening asking whether my phone number had been taken down incorrectly and where my... (read more)

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★★★★★

“Service”

Written on: 21/11/2012 by 1martin (1 review written)

What can I say ordered Canon Powershot SX50 HS at 5pm one day arrived 11am following day!! Rang them we a few queries which they sorted no problem. Great service. Martin (read more)

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★★★★★

“Excellent customer focus, well done”

Written on: 20/11/2012 by CraigMcK (1 review written)

Purchased an Olympus SZ-14 pack on Friday, it was with me on Monday, which was great. But more importantly the communication from Richard was fantastic. Emails were answered literally within 10 minutes. Try getting that from a high street retail shop! If I'm looking for another camera I would not hesitate to go direct to UK Camera Store. If you are thinking about buying a camera from these guys, don't hesitate, you won't regret it (read more)

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★★★★★

“Impressive”

Written on: 18/11/2012 by Global50 (1 review written)

We ordered a Canon G15 Thursday lunchtime. It was delivered Friday lunchtime. That's impressive. Also impressed with whole ordering efficiency (had to order by telephone after slight online payment glitch - couldn't have been more helpful). So, many thanks. Mike (read more)

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★★★★★

“Excellent Fast Service from UK Camera Store”

Written on: 09/11/2012 by SteadyEddy

I ordered a camera from UK Camera Store n the afternoon and it arrived next morning by 11:00am. Excellent service bearing in mind that the order details were not finalised, involving a change in delivery address, until nearly five o’clock in the evening! Good that there was an email address on the delivery note which enabled me to make contact with people who care about customer service. Oh and the price for the bundle purchased was excellent value. Recommended (read more)

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★★★★★

“Superb”

Written on: 09/11/2012 by vguz (1 review written)

Purchased a Canon Powershot SX50. Support received was first class and they answered all my questions in full. Not only was the item cheaper than anywhere else but the product arrived in less than 24 hours, packed well and sent by secure post. Am always sceptical about purchasing expensive items on the internet but would have absolutely no hesitation in using ukcamerastore again and recommending. Fantastic service. (read more)

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★★★★★

“Recent Purchase of Olympus TG-1”

Written on: 28/10/2012 by Bob51 (1 review written)

I would like to congratulate UK Camera Store for the excellent service I received on my recent order. Even the delivery company were spot on with their timing! Having decided that the Olympus TG-1 was the camera for me, I set about checking out prices from various sources. UK CS were the most competitive for this product and were between £70- £80 cheaper than Jessops advertised price for the same item! I would not hesitate to use this company again and would recommend them to anyone who... (read more)

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★★★★★

“Recent Purchase of a canon SX40 Powershot Camera”

Written on: 17/10/2012 by citisen (1 review written)

I recently purchased a Canon SX40 Powershot Camera from UK Camera Store Ltd and I couldn't be more delighted with the service. Having researched the product on the internet I found the price was extremely competitive and they offered a free 2 year warranty. Once I placed my order the whole process was painless. The company and there staff were very professional and kept me informed via e-mail of how my order was progressing. The service and delivery was prompt and couldn't be faulted. When... (read more)

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★★★★★

“Great prices, brilliant customer service”

Written on: 17/10/2012 by Wanny7 (1 review written)

I,ve been looking at buying a compact camera for a trip to Australia and all the reviews pointed to the Panasonic Lumix TZ30. So when Panasonic came up with a cashback offer I searched for a good deal. UK Camera Store came up trumps on price, free gifts AND a TWO year warranty included. Correspondence with Richard was excellent and the camera arrived as promised on time. Small problem in that I was expecting a soft camera case but had been sent a 4 GB SDHC quality 10, by mistake. A simple... (read more)

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★★★★★

“canon powershot”

Written on: 07/10/2012 by veggie

placed my order on a sunday realizing next day delivery wouldnt be possible, however when i rang uk camera store on tuesday enquiring if the camera would be delivered that day, they said yes, it would be delivered between 1.45 and 2.45, very precise, at exactly 2.15 my camera was delivered....very impressed. my order was dealt with very quickly and politely....would recommend. now i just need to work out how to use the camera now...! (read more)

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★★★★★

“CANON SX500”

Written on: 06/10/2012

I was going to buy my camera from Jessops as I have had a few problems in the past buying electronic gadgets online but when I read the reviews for this site I thought I would give it a try.My camera arrived within 48 hours of ordering it was well packaged and as described apart from not having the free tripod with it, I am presuming it is out of stock.I had seen the camera cheaper on other sites but went for this one as it was still £15 cheaper than Jessops and I was impressed by the... (read more)

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★★★★★

“Service and this Company”

Written on: 27/09/2012 by Tegfryn

Ok if your thinking of buying a camera then you no dought would have already done the research and price hunt. now you have got to deal with the actual deal and the service your are going to get, well I can say only one think this company is top shop no messing about total confidence in talking to you and service is only the best. communication you are basically the the delivery van with your item you get a text on the night you order and one on the morning and then one hour before they... (read more)

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★★★★★

“Superb service”

Written on: 27/09/2012 by canonfanroma

Having taken our daughter's Canon P95 camera with us on our Italian holiday and being suitably impressed by it we decided on our return to buy one ourselves. Research on the internet showed that it had been replaced by the P100 with a retail price in stores in excess of £ 350 - 00. Ukcamerastore.co.uk had the same model available for well under £ 300 - 00 so we ordered one at about 4-15pm on Monday 24 Sept when the website indicated we had 2 hours to go for next day delivery. It arrived... (read more)

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★★★★★

“Very Competitive pricing! ”

Written on: 27/09/2012 by gibsone0215 (2 reviews written)

Looking for Canon G12 on line visited Jessops and John Lewis in store UK Camera Store were £50 pound less than Jessops and £90 less than John Lewis. Ordered in the afternoon and received the next day. Cant get better than that! Cheers Richard! (read more)

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★★★★★

“Samsung DV300F”

Written on: 26/09/2012

Hello all, Ive been a customer of the UK Camera Store for years and Ive just made another purchase and received the same superb service that I have received on all of my previous purchases. My last order was placed on Monday evening and duly arrived at my doorstep Wednesday morning. I had found the camera cheaper elsewhere but had wanted to support a family run business so asked if they would match a competitor’s price, which they willingley agreed to. They might not be as big as amazon... (read more)

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