UK Camera Store Reviews - www.ukcamerastore.co.uk

★★★★★
4.7 / 5
92% of users recommend this
  • Customer Service

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Latest Reviews

★★★★★

“Great service - Really quick delivery. Cheaper than...”

Written on: 20/12/2014 by laynew (1 review written)

I was a bit hesitant ordering as the camera store was at least £50 cheaper than anyone else on the web. I was wondering if it was too good to be true. Well I did a bit of research and all reviews were positive so I took a chance. I order a Casio G-Shock watch on Thursday morning, the watch was delivered on Friday morning. Very happy with the price and subsequent delivery. Can't comment on customer service as I haven't had to call them - but overall a great shopping experience… Read Full Review

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★★★★☆

“Lumix TZ60 ”

Written on: 12/12/2014

I was new to this site, so reticent at first to try. But having trawled though a multitude of other sellers, found this price to be the best. Ordered part 09:00 AM and received package 15:00 next day. Very happy with service and recommend this site as a safe and efficient place to shop online. Only downside for me was no notification that the order had been processed or dispatched. However after chasing for information, I recieved an e-mail almost immediately with confirmation and shipping… Read Full Review

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★★★★★

“mick Hailsham”

Written on: 02/12/2014 by micjac (2 reviews written)

Monitored ukcamerastore since September for Fuji hs50, done a few checks, made decision based on price and warranty and reviews. December 1st placed order in morning, delivered Dec 2nd 12.45pm uk stock, have registered with Fuji UK.My 5th Digital Fuji camera.Very pleased. A very good service. one thing did annoy me stock for all cameras and all makes was 10/black, it was never updated, still I dont expect many people wait for 3 months to purchase a camera… Read Full Review

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★☆☆☆☆

“Failed to deliver by next day”

Written on: 29/11/2014 by Mannock (1 review written)

I cannot write about the product as I have not yet received it. As a very keen photographer, I wanted a decent bridge camera for my wife, and was attracted by the price, locality of the item and the fact that if you order by 6pm, it is delivered next day. So, imagine my disappointment when, after ordering in very good time and the payment being taken, I failed to take delivery of the camera as no delivery truck turned up. Now, I don't live in the sticks, Manchester is about 75 minutes away, so… Read Full Review

Forrestio's Response to Mannock's Review

Written on: 02/12/2014

Hi ,

Do you have an order number concerning your undelivered item so we can look into this for you as we have not received any email or telephone call from you to say that your order had not arrived.

Kind Regards

Richard Wilson
Customer Services

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Mannock's Response to Mannock's Review

Written on: 05/12/2014

Just to update this review really. The item has finally been received after being delivered to a neighbour. You should also take note that delivery can only be made M-F, but once you miss a delivery, it is possible to pay DPD extra to have it delivered on a saturday. Also, another thing to note is that it is possible to have it delivered to an alternative address, providing you make provisions to do so, and that you don't pay with paypal.

If you have someone at home, then this really is a great place to get a deal, but I think that the website could be a lot clearer. I understand that it's designed like this to draw people in, but you won't lose customers if you were clear, you will do with a poor user experience. Whilst the experience on the web was absolutely fine, for me, it was the getting the item that was poor and difficult and it certainly wasn't the next day. It was attempted on the next working day; you should set expectations clearly and not just hide it away on a separate page...

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★★★★★

“Lens Purchase 14/10/2014”

Written on: 21/10/2014 by PHILMEL1950 (1 review written)

I recently bought a NIKON Lens from UK Camera Store and was 100% satisfied with the process, the price, the product & the service. I received a call saying the product couldn't be delivered the following day but would definitely be delivered the day after and it was. The product arrived well packed and boxed and there was no sign of damage to the lens. I have now used the lens and it is working as I would have anticipated, so I am a very happy customer and cna confirm what other reviewers… Read Full Review

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★★★★★

“Excellent Service”

Written on: 07/09/2014 by Robbao462 (1 review written)

Next day delivery as promised, all well packaged and of couse very good price. I did have to ask the delivery time but recevied a very prompt reply. I would definitely recommend this company… Read Full Review

Martin691's Comment

Written on: 03/10/2014

Top service - Quick delivery and at the right price.

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★★★☆☆

“good price rubbish courier service”

Written on: 01/08/2014 by lyReeves201 (1 review written)

Ordered a lens and a filter on a Friday. when nothing arrived on Saturday I emailed them. Heard nothing until Monday when I contacted them by phone. They checked and found the courier firm had sent it to Croydon rather than Coventry. Only then did they gave me a number for the order so I could track it and set up a window for delivery. This didn't work very well - the courier firm eventually emailed me very early in the morning on Tuesday to say the delivery would be some time that morning… Read Full Review

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★★★★★

“canon sx50”

Written on: 17/07/2014

placed an order after 5.30 pm item delivered lunch time next day fantastic service. … Read Full Review

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★★★★★

“Outstanding service, price and delivery”

Written on: 03/07/2014 by SteveL385 (1 review written)

Ordered a bundle of stuff after midday yesterday; goods arrived exactly as ordered by 1100 today! A couple of earlier telephone queries received immediate and helpful answers. To cap it, all this at the best prices anywhere on the web or high street. Tiny suggestion that prices aren't always consistent regarding with/without VAT on the website but appropriate care covers it. Would recommend to anyone :-) Now off to find out how the new toys work… Read Full Review

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★★★★★

“Brillaint Sevice.”

Written on: 29/06/2014 by Kendall262 (1 review written)

Very impressed with the competitive prices and excellent service. The company were as good as their word: ordered a Fujifilm HS50exr Thursday morning arrived by 14.00 the next day. Highly recommended… Read Full Review

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★★★★★

“Olympus tough tg3”

Written on: 27/06/2014 by Gillylw (2 reviews written)

After a wait for the camera to be delivered from Olympus, UK camera store delivered with next day delivery. The two year warranty is a plus, as was the price, the staff have been very helpful and patient. Would recommend… Read Full Review

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★★★☆☆

“Misleading pricing - beware”

Written on: 24/06/2014

Have been looking around to purchase a new Panasonic Lumix DMC-TZ60 camera and thought I had found a great deal with these guys. However, beware their pricing is misleading! So VAT - included or not included? Good question and the answer is not obvious. Some prices do and some dont - I added items to my cart and at checkout the price had mysteriously increased - the final price is not itemised and it was hard to know where those few extra pounds on the bill have come from. One telephone… Read Full Review

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★★★★★

“Brilliant supplier and a fantastic price”

Written on: 23/05/2014 by Harrier54 (1 review written)

I recently decided to buy a Samsung NX 300 camera as a gift for my wife. The best offer I could find anywhere was from the UK Camera Store, with an excellent bundle of lenses, camera case, all thrown in. Not having dealt with them before, I was initially a bit reluctant. But then decided to go ahead anyway - I was going to pay using secure methods and at worst I might have to return the goods. My fears were unfounded. I had a bit of a problem with PayPal processing of the payment - not their… Read Full Review

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★★★★★

“Fantastic service”

Written on: 27/04/2014 by melski565 (1 review written)

Spent ages trawling the net for a fuji HS50EXR. Found this store and at first thought it was another uk registered hong kong firm. Then i saw next day delivery available on the item i wanted. So i rang them to confirm,and was pleased to be told stock was in the UK and i wouldn't be waiting ten days like a lot of other camera websites out there. Very fast delivery and a cracking price with a bundled bag. Camera was cheaper than Amazon and also with the added benefit of 2 years free… Read Full Review

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★★★★★

“Excellent to deal with”

Written on: 24/04/2014 by Tarnside (1 review written)

After nearly buying my camera from a site which I then did a review on and found out it would have been coming from Hong Kong with all the problems that would have entailed. I found this company, after looking at the reviews online I rang them regarding a couple of queries I had. The person I spoke to really knew what he was talking about. I ordered my camera there and then, made arrangements for it to be delivered to my workplace the following day. I got a text from the delivery company… Read Full Review

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★★★★★

“They do what they say”

Written on: 24/04/2014 by scubasimon60 (1 review written)

Having searched the internet for the best possible price on the camera of my choice without having to import from Hong Kong or Japan, I came across this company which were streets ahead of the rest of the UK companies on price, which was unnerving but decided to give them a go. The order was placed on Tuesday before 13.00 and it arrived exactly as promised at 11.52 the next day. No complaints from me I would recommend and would certainly use again… Read Full Review

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★★★★★

“Why are you buying anywhere else but here ?”

Written on: 15/04/2014 by alexlethbridge (1 review written)

Skeptical when I saw how good the price was compared to other places around the internet, but I read some reviews about this company and went for it, I was not dissapointed ! Camera was delivered the next day, with a free SD card and screen protector and on top of that I have been provided with a mini tripod which is exactly what I needed. Look no further as this website exceeds beyond any expectations and is all you need for your photographic desires. Had some problems with the website (which… Read Full Review

Aj7896's Response to alexlethbridge's Review

Written on: 17/04/2014

I've just bought a camera from there , but it didint say how long and when it would be delivered , how do u find out ? X

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★★★★★

“Olympus xz-2”

Written on: 19/03/2014 by mist_net (1 review written)

Needed a new camera after failure of two whilst on holiday. Only had a few days before another photoshoot and decided upon this model. Contact with ukcamerastore was quite and easy and the camera arrive with free postage the next day. Great service, fast delivery and a great price. Will recommend to all my acquaintances Thanks for you help and time/ … Read Full Review

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★★★★★

“Spot on service”

Written on: 02/03/2014 by Whiteslade (1 review written)

As a complete camera novice, I was very wary of buying online for my husband's birthday. However, I pressed the button for a live query, and was pleasantly surprised to receive a response within minutes. I then had a very useful and informative chat with a very patient customer service advisor, who didn't try to sell me anything, gave me sound advice, answered my naive questions and restored my faith in good old fashioned service! The camera package I settled on was cheaper than Another well… Read Full Review

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★★★★★

“Excellent Fast Delivery and Good Price too”

Written on: 17/02/2014 by Themuttsnuts71 (1 review written)

Bought a Fuji Finepix HS50EXR ordered in the very early hours one day and was delivered the very next day and also found prices very reasonable without having to wait for other shops of a similar price to come from Hong Kong in 10+ days… Read Full Review

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