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| Quality of service | 2.7/10   |
|---|---|
| Layout of shop | 3.2/10 |
| Value for Money | 3.5/10 |
| Overall rating | 2.8/10 |
Full review by
Guest.
on 19th Jun 2008
User Rating : 0
Respect :
0
Good Points: None
General comments: Mobileshop.com has awful customer services and worse cashback system I have experinced. Payment due in 2 months but I have been waiting 4 months and they still can't tell me when I will get my money back. I am concerned that they may go bust like so many other companies before I get my money. I will never buy from them again.
Guest.'s review and ratings | 62 words
Review by
Chas Vegas
on 24th Nov 2007
User Rating : 0
Respect :
0
Mobile Shop are supposed to pay each claim within 60 days: I had to wait for over 8 months! They only co-operated after I sent them a letter that had been worded for me by Trading Standards.
Chas Vegas's full review | 40 words
Review by
TheTinkerbell
on 10th Sep 2007
User Rating : 1
Respect :
0
I won't bother with mobileshop.com again.
TheTinkerbell's full review | 57 words
Review by
Bill Hall
on 30th Jan 2007
User Rating : 8
Respect :
0
Mobileshop is far superior to One Stop Phone Shop and Carphone Warehouse. I have used both these 2, and the service was rubbish.
Bill Hall's full review | 54 words
Review by
hrs
on 21st Dec 2006
User Rating : 8
Respect :
0
I am now on my 4th mobile phone contract through Mobileshop.com. The first contract I had no problems with, so was happy to go back to Mobileshop the following year. So late 2004 I found the new deal that I wanted, unfortunately I had to place the order by phone, due to a problem with their web site at that time. When I received the phone I discovered that I had been connected to the wrong tariff, so I called Mobileshop who said that they couldn't change until my number porting had gone throu ...
hrs's full review | 225 words
Review by
reviewer99
on 29th Jun 2006
User Rating : 0
Respect :
0
I purchased a mobile phone contract through the Mobile Shop and there was a mistake with the contract they placed me on. I called customer service to explain what had happened and told them I had never received an email confirming what had been ordered etc. They told me the only way to rectify the problem was to disconnect the phone then reconnect on a different plan. Then they told me there would be a fee to change contracts. As there was obviously a mistake made and I hadn't received a confirm ...
reviewer99's full review | 157 words
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