Mobileshop.com Reviews

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 0 ratings and 7 reviews

Thumb down 43% of users recommend this product

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Average Ratings for Mobileshop.com

  • Quality of service1.7 stars
  • Layout of shop2.1 stars
  • Value for Money2.2 stars
  • Overall rating1.8 stars

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7 Reviews For Mobileshop.com

  • Guest 1st Oct 2008

    Reviewer rating: 4 stars


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    Good Points: Timely delivery, cash-back


    Bad Points: Converted my cash back to Argos vouchers


    General comments: HI,I have used mobile shop last year. Obviously like you all, I checked the reviews etc and that found them to be the best(worth taking risk).I have to admit the customer service was much better than what other people experirnce with Carphone , e2save etc.Being a techie, i sent my cashback claims via email (scanned copies) and they accepted it.Only issue was that they didn't pay any cash-back, but replaced that with Argos vouchers. I was satisfied with it( something is better than nothing...)

  • Guest 19th Jun 2008

    Reviewer rating: 0 stars


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    Mobileshop.com has awful customer services and worse cashback system I have experinced. Payment due in 2 months but I have been waiting 4 months and they still can't tell me when I will get my money back. I am concerned that they may go bust like so many other companies before I get my money. I will never buy from them again.

  • Chas Vegas 24th Nov 2007

    Reviewer rating: 0 stars


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    Mobile Shop are supposed to pay each claim within 60 days: I had to wait for over 8 months! They only co-operated after I sent them a letter that had been worded for me by Trading Standards.

  • TheTinkerbell 10th Sep 2007

    Reviewer rating: 0.5 stars


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    I won't bother with mobileshop.com again.

  • Bill Hall 30th Jan 2007

    Reviewer rating: 4 stars


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    Mobileshop is far superior to One Stop Phone Shop and Carphone Warehouse. I have used both these 2, and the service was rubbish.

  • hrs 21st Dec 2006

    Reviewer rating: 4 stars


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    I am now on my 4th mobile phone contract through Mobileshop.com. The first contract I had no problems with, so was happy to go back to Mobileshop the following year. So late 2004 I found the new deal that I wanted, unfortunately I had to place the order by phone, due to a problem with their web site at that time. When I received the phone I discovered that I had been connected to the wrong tariff, so I called Mobileshop who said that they couldn't change until my number porting had gone throu ...

  • reviewer99 Rank: Lance Corporal 29th Jun 2006

    Reviewer rating: 0 stars


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    I purchased a mobile phone contract through the Mobile Shop and there was a mistake with the contract they placed me on. I called customer service to explain what had happened and told them I had never received an email confirming what had been ordered etc. They told me the only way to rectify the problem was to disconnect the phone then reconnect on a different plan. Then they told me there would be a fee to change contracts. As there was obviously a mistake made and I hadn't received a confirm ...