MFI Kitchens Reviews

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1.5 stars
Average rating for this product is: 1.5 out of 5

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Average Ratings for MFI Kitchens

  • Value for Money2.1 stars
  • Reviewer Ratings1.6 stars
  • Overall Rating1.5 stars

10 Reviews For MFI Kitchens

  • lynne118 Rank: Lance Corporal 8th Sep 2008

    Reviewer rating: 0.5 stars


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    Good Points: Lots for sales every year.


    Bad Points: - Poor value for money- Not fulfilled product range: no corner bits, not compact units- Poor customer service- Very bad design- Felt that once paid the order in full, customer care I received took a drop.


    General comments: I bought all my kitchen furniture from MFI last year. The design from MFI left me the big gap in the joint point, of which they advised me to buy that small unit from other supplier, as they don't have this product. I couldn't find it from other supplier, other other suppliers units compact with their own product (color or style), not for MFI. I spent over £4000 for the furniture from MFI, they left my kitchen a big flaw: a open gap in the joint My boil size is 40x70, they ordered me 60x95 door to box the boilerI only needed a drawer door to cover the space, but they ordered me the whole drawer setMy advice is to be careful when your order, as I ended up paying for units I didn't actually want. And once I received the units, I had no right to return them backI wouldn't recommend any one to buy MFI's product - In my opinion not value for money.

  • jmrackowe Rank: Staff Sergeant 11th Aug 2008

    Reviewer rating: 2.5 stars


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    MFI claim to have incredible Sale prices, but don't be fooled by this. Their prices seem expensive to start with. The finishing parts you need such as cornices, light pelemts and plinths aren't generally in the sale. £55 for a plain piece of flat plinth - see what I mean? Worktops are overpriced - buy elsewhere.
    The kitchen units themselves are OK, though why they supply different looking hinges for some cabinets is a mystery.
    The paint finishes on doors and end units are not particularl ...

  • portsguy Rank: Sergeant 29th Jul 2008

    Reviewer rating: 4 stars


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    Was easy to find and get a plan drawn up and able to arrange someone to fit through MFI unlike the other places I had tried all of which would supply the kitchen but no-one to fit it!
    The fitters had to be paid separately and directly by cheque or cash, apparently this can be sorted through MFI - I was told by the salesman when I signed up, but when I called and even went in store to sort this out he was busy and the person I spoke to looked at me as if I could not be understood. I had to pay th ...

  • mountdurand Rank: Lance Corporal 27th Jul 2008

    Reviewer rating: 0.5 stars


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    I would never recommend MFI to anyone. We ordered a bathroom for which the initial cost was £7500! It is a tiny bathroom needing a shower, toilet, basin and one small cupboard. After application of the sale deal they charged me £4600. After we paid the money, I felt the problems started. They told me an installation date after weeks of me chasing them, only trouble was they didn't book it with the fitters. So more delay meantime I am without bathroom and no apology.
    They have a cus ...

  • Guest 31st May 2008

    Reviewer rating: 1 stars


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    Dealing with MFI in our experience was certainly not one of our
    wisest decisions. We are certainly unable to recommend them as a company of either reliability or integrity from our experience. Good fitting, very poor customer service.

  • mealyn Rank: Lance Corporal 17th May 2008

    Reviewer rating: 0.5 stars


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    After purchasing a kitchen from MFI Kitchens last summer the fitter pointed out several faults/damage with encouraging words that these items have been re -ordered. Ha, after waiting 6 weeks one item arrived which was also badly faulted. After numerous call to shop and wanting to speak to a manager which were non- existant as several had left after a short amount of time with company, it was deemed by MFI that the said faulty items was all down to wear and tear. MFI have said this as this par ...

  • jawn 14th Apr 2008

    Reviewer rating: 0 stars


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    I am hoping I will eventually be happy with my kitchen but I will never use MFI again and certainly NEVER recommend them to anyone. We have been over a week without a fridge/freezer, sink and work surfaces apart from cupboards with no doors etc. Customer service is very poor. They blame other departments etc.

  • Guest 19th Mar 2008

    Reviewer rating: 1.5 stars


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    The adage 'buy cheap, buy twice' is still on my mind and seems appropriate to the MFI Kitchen we got. I advice you not to take MFI's expensive 'extended warranty' out since the sale of substandard equipment is covered by law. Instead my advice is to buy using Visa to extract Consumer Credit Act rights. Meanwhile, MFI are hoping that I will install a proposed replacement myself since 'it will cost more to fit it than the item' - but that is hardly the issue here!

  • Guest 16th Dec 2007

    Reviewer rating: 2.5 stars


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    The downside is, i bought the kitchen from MFI in August and it was delivered in October. Not all the components arrived. It is now the 14th December and after numerous phone calls and a lot of frustration, my husband is still fitting it as we have just received the rest of the fittings.That goodness we didnt have to wait for builder to install it. The MFI helpline wasn't the most helpful. In the past we have always found MFI brilliant. I am a bit weary however about buying from them again.
    ...

  • martka Rank: Lance Corporal 20th Oct 2007

    Reviewer rating: 2.5 stars


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    Not all the cupboards and kitchen elements were sent at the same time. Very poor workmanship provided by MFI fitters. To be able to speak with Customer Service you have to wait on average 30 minutes on the phone. If you have your own fitters MFI kitchens are recommended.