Magnet Showrooms Reviews - www.magnet.co.uk

Click here if this is your business
★★★☆☆
2.6 / 5
308
39% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Magnet Showrooms www.magnet.co.uk - Ask a question now

Media Gallery for Magnet Showrooms www.magnet.co.uk

Magnet Showrooms www.magnet.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Design Service Review of Magnet Designer, not about...”

Written on: 17/04/2015 by AlannahAyers214 (1 review written)

Really attentive and perceptive design. We haven't got to the stage of ordering the kitchen yet, but the service is so good, the designer has been able to work very well with our differing priorities, potentially a minefield! We really like the look of one kitchen in particular, but cannot comment as yet on it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Extremely poor after sales they do not bother or care”

Written on: 01/04/2015 by msuffield (2 reviews written)

Having spent £25,000 on a new kitchen we have been short of a few fittings, whilst the overall effect is good despite many phone calls and contact no one has bothered to try to redress the missing fittings or contact us. It would appear they are only interested in the sale not the effect. This may be because we used our own fitters rather than the over expensive internal fitters… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“awful,snobby,judgemental”

Written on: 29/03/2015 by Fitzgerald290 (1 review written)

I visited the dundee magnet showroom and my experience seems to mirror that of other customers visiting different magnet showrooms.we had to walk around an empty showroom twice before someone came and helped us.the lady who did assist us did nothing but look down her nose at us.she had already decided that we didn't have the money to spend.when l told her our budget was 6k she looked doubtful and continued only to discuss their budget range.we did arrange an appt,however l decided to look into… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“A million boxes”

Written on: 19/03/2015

I'm a local joiner ,lady asked me to fit a magnet kitchen and I thought all magnet kitchen cabinets were built up but no ,I had box after box to try and find a million bits ,everything was separate ,from legs to screws ,hinges,corner base came in 3 boxes,never again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Smartchippy's Comment

Written on: 19/03/2015

I am also a local joiner. Do you really expect us joiners to take this review seriously? "A million boxes!"
Do you normally take on work, and not ask your clients what product they have purchased?
We joiner's would love to install kitchens without fixing legs, hinges, and using screws, but in 25 years I have never been so lucky!
Good luck with your next job!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Thrilled to bits”

Written on: 18/03/2015 by Sears441 (1 review written)

I am absolutely delighted with the kitchen designed and fitted by Magnet Bristol branch. From the first visit to the house by the designer, to the last visit by the cleaner everything was perfect. The designer, M, clearly understood the brief, dates were arranged and visits by both the fitter and magnet staff made before work began. Units arrived on time and work was completed efficiently and professionally in the specified time. Very happy customer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Delighted Customer”

Written on: 15/03/2015 by BenMorrow (1 review written)

We are extremely impressed by the service we received from the Huddersfield branch during the process of choosing, ordering and fitting of our recently purchased kitchen. The courtesy we were shown in all our dealings with staff gave us the impression that nothing was too much trouble, even when we changed our minds over certain details. The kitchen itself is of very good quality and the workmanship of our Magnet fitter was excellent.The whole process went like clockwork,the timing and delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“do not go to Magnet”

Written on: 12/03/2015 by Stevenson272 (1 review written)

Please do not go to Magnet, the fitters are terrible kitchen planned for certain date because of my daughters wedding, fitter went sick could not find a fitter, fitter they sent two weeks later was asked to go because he made a complete mess of the new kitchen cabinets and work tops, which had to be replaced by the next fitter. Kitchen took from October to December just before Christmas to complete and sign off. Management are absolute useless not interested in customer satisfaction not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Appalling Attitude - Magnet, Colchester, Essex.”

Written on: 09/03/2015 by 480Tucker (1 review written)

Our initial mistake was choosing Magnet in the first place, our second mistake was requesting their design and planning service. We asked for a simple design for our 12 x 10 kitchen and agreed with the plan they produced. The units themselves were fine but then chaos descended when the fitting commenced. We had a unit of the wrong size, additional extras which did not fit, a sink in the wrong position, missing fittings and some items ordered by Magnet that were never going to match their plan… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“None existent after service!”

Written on: 08/03/2015 by alexcrockett (1 review written)

I bought my kitchen from Magnet Stourbridge (West Midlands). I had their fitters, so they completed the entire process from design to finish. I paid over the odds, but believed I was paying for a full service, including after care. Approx two months after the kitchen had been fitted, a piece fell off a cupboard door. I phoned Magnet, to be told that if I went into the show room, they would show me how to fix it. I explained that I was not happy with this solution as: A) I paid for a full… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Incompetent staff and failt to show”

Written on: 04/03/2015 by LennonGeorge394 (1 review written)

Yet again, Magnet failed to show up as promised and not even have the decency to call to let us know. When I called them, the incompetency that followed was without doubt the final straw. They asked me to also design the kitchen and they would fit!!! I had asked them to come up with ideas and show me their products so I can come up with ideas! In my opinion they have really lost their way and even the experienced staff are complacent and arrogant. The MD should be ashamed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superb quality. Outstanding service. ”

Written on: 01/03/2015 by Jgprice9 (1 review written)

From the outset Magnet have been superb. by the person I dealt with , our contact from the Newport branch was on hand whenever we changed our minds and was exceptionally thorough and simply lovely. The kitchen itself is the best quality I have seen and at a fantastic price given the standard. Would never go anywhere else. Their flexibility and patience was pleasing and all call back promises were kept. The units are incredibly well-made; solid and beautiful. The appliances are top quality and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Magnet shaker style kitchen”

Written on: 23/02/2015

After visiting Magnet at Skipton we chose a cream Shaker style kitchen with grey quartz worktops. The staff involved with our planning were courteous and efficient and quickly produced basic working plans. These were then refined into detailed fitting plans,lists of components and 'pretty pictures' of my kitchen. My kitchen is now fitted and looks absolutely wonderful. I cannot praise the member of the showroom staff highly enough for her involvement. She phoned regularly to ensure that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Friendly, honest and efficient”

Written on: 20/02/2015

When faced with choosing a new kitchen, it's easy to be OUTfaced by the sheer amount of choose there is out there. So when I walked into the Magnet shop in Bedford and saw a recreated kitchen which I liked and thought matched my needs, I asked for a quote. I had asked other kitchen shops for a quote as well but was pleasantly surprised by the Magnet quote. I very much liked the no-nonsense approach of the sales rep: she didn't try to sell me anything which wasn't going to fit or look nice and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superb Small Kitchen ”

Written on: 19/02/2015 by JohnandSandie (1 review written)

We were faced with a problem as we we had a very small studio kitchen space into which we wanted maximum storage. Right from the planning stage it was a pleasure to deal with Magnet who spent a great deal of time with us to offer the best solution. There was no pressure, and we were given a good choice of work surfaces, cupboards and even cupboard handles. We were very pleasantly surprised to even have the space to insert a washing machine (there was not the space for one before). We… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superb all-round experience”

Written on: 16/02/2015 by SarahKL (1 review written)

Just wanted to share my incredibly (and unexpected if I'm honest) experience of having a new kitchen from Magnet. My key point of contact at the showroom in Guildford, AM, was superb throughout from the first visit, to guiding through all the decisions etc. Then the delivery, installation and fitting was excellent. Confirmed as a three week job and absolutely went to plan, to time, and to perfect finish standard. Honestly, we have raved about our experience so much that we have friends who have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Magnificent kitchen”

Written on: 15/02/2015

The whole Magnet experience was commendable and our new top of the range kitchen is perfect. The attitude of all the Magnet staff and the fitters was excellent. Our granite worktop is lovely but before having it fitted ensure that openings for the sink, hob etc are not cut inside the kitchen as this will create a tremendous amount if dust! Also you shoukd be aware that granite worktop edges can easily chip… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Magnet Leighton Grey kitchen”

Written on: 14/02/2015 by 326Robles (1 review written)

I am delighted with my Leighton Grey kitchen planned at the Magnet showroom in Sale. Choosing the kitchen and having it planned and priced was a completely stress-free experience. The price was less than I expected and the quality is good. When the cooker wasn't delivered on time, the staff at Magnet were very attentive and offered me one from the showroom as a stopgap. They did everything they could to make things right and kept me informed every step of the way. I would rate their customer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“We could not have asked for better service”

Written on: 13/02/2015 by TERUNA (1 review written)

e had our kitchen completely gutted and replaced by Magnet in Harrogate. They helped us a great deal with our choice of units and fittings. When it came to having the work done, everything was done efficiently and to time and we could not be more pleased. The refurbishment included a new dishwasher, cookers, hob top etc and the only thing they did not supply was the American fridge frezer as they told us we could get it cheaper elsewhere. Frankly there is nothing we did not like about it, and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Kitchen ordered from Chichester Branch”

Written on: 13/02/2015 by KateWhitfield (1 review written)

Really superb service. The staff couldn't have been more helpful (the manager was excellent) We had clear plans given, the quote was clear, delivery was exactly when they said it would be, they worked collaboratively with our builders, nothing was too much trouble, and the kitchen once in is lovely. Many thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service.”

Written on: 12/02/2015 by 15McGinnis (1 review written)

Firstly the showroom agent was kind and helpful in many ways pointing out advantages of certain decisions. The home visit went smoothly and again the agent was very helpful in pointing out advantageous points. We returned to see our proposed kitchen in digital view and were able to make adjustments and were asked if all was to our liking. Never at any time did we feel under any pressure or obligation, in fact we were advised we could change our mind at any time during this process. We… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Eyespy1234's Comment

Written on: 22/02/2015

Hi great service

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview