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Value for Money3.8/10
Overall rating3.5/10
27% Recommended3 out of 11 Reviews
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11- Moben Kitchens Reviews

  • Full review by
    mossm1
    on 10th Mar 2009


    User Rating : 8
    Respect : 0

    Good Points: Quick delivery, good design input, overall quality, fitters' quick response on call-backs.

    Bad Points: Customer Service Dept's failure to respond.

    General comments: Having read the reviews on various websites we were very nervous once we placed our order with Moben. These fears soon disappeared as we had a fantastic fitter and a good team of electricians and plumber/gas fitter. The kitchen took 6 days to fit and is well above average size. Replacement of damaged parts were mainly next day delivery so no delays there. The finished quality is excellent and the whole experience exceeded our expectations. My view, for what it is worth, is that people are quick to complain when things go wrong and slow to praise when it all goes well. We are delighted with the quality, fitting and value for money.
    mossm1's review and ratings     | 131 words

  • Review by
    dikko
    on 7th Mar 2009


    User Rating : 9
    Respect : 0

    From start to finish we had a good experience with Moben and we are really surprised to read some of the reviews. Having said that if you consider the number of kitchens they fit each month you would expect some problems. I would have thought more people should write good reviews to give a balanced view as it was certainly not a bad experience for us and we know friends who have also bought a kitchen from Moben and said the same thing. Would not hesitate to recommend them to my friends and famil ...
    dikko's full review     | 202 words

  • Review by
    RonStone
    on 3rd Jan 2009


    User Rating : 0
    Respect : 0

    A year on we are still struggling with our Moben kitchen we had installed. The quality of the components are very good, but do make sure you get kitchen fitters from Moben and not a subcontractor. There were no quality checks from Moben and it took us to complain vigorously to get their attention eventually. The disaster started after we had visited MFI and been very unimpressed with the laid-back and disinterested attitude of some of their sales staff. My wife wanted some plant pots so we visi ...
    RonStone's full review     | 663 words

  • Review by
    galkahn
    on 23rd Dec 2008


    User Rating : 9
    Respect : 0

    Thought Moben Kitchens were really good to be honest. They certainly came up to our expectations and the value for money when compared to similar products available from other kitchen suppliers was excellent. Still more than we wanted to pay though. It would have been easy for us to go with someone else and get what we thought was a great deal but, when we looked at the quality in particular, we could see so many areas where moben was better that we felt we would have been paying way over the od ...
    galkahn's full review     | 210 words

  • Review by
    Funkfarley Rank: Corporal
    on 9th Sep 2008


    User Rating : 1
    Respect : 0

    We asked in one of the showrooms to arrange for a rep to come out, measure up and to design a kitchen for us. Arranged for the next day. The rep called at the time he was supposed to arrive saying he would be late, ok fair dos, things happen, as long as we knew what was going on thats fine....he then phoned over an hour later to say that he was going to be even later. Eventually turned up and was quite pushy. Hubby explained that we wouldn't be signing anything that day (because we were shopping ...
    Funkfarley's full review     | 278 words

  • Review by
    rvincent1
    on 19th May 2008


    User Rating : 7
    Respect : 0

    On 14 May 2008 my new kitchen was delivered and fitted within 4 weeks of order. All kit, appliances and fitters turned up on time and a good job done, very pleased with everything bar the price but then again everywhere is pricier than you first think. Fitters rejected 2 doors as damaged (even though we couldn't see the marks) and replaced within 2 days. Have had 3 calls from HQ since completion to check that everything OK. Maybe we were just lucky.
    rvincent1's full review     | 85 words

  • Review by
    Guest.
    on 22nd Apr 2008


    User Rating : 0
    Respect : 0

    NOW Moben Kitchens! - Am still in shock! They rang me the day after delivery to tell me the fitter could not begin for a further 4 days, leaving my daughter & myself with empty kitchen, barely any living space in the flat and extremely limited sleeping area. Apologies? NONE Some thousands of pounds better off - who cares what discomfort customers have to put up with! How many arrangements have been made (work days lost etc). After 1st phone call this morning, they're continually engaged! They ca ...
    Guest's full review     | 157 words

  • Review by
    MrTull
    on 19th Dec 2007


    User Rating : 0
    Respect : 0

    In my opinion Moben Kitchens use what I found to be bully sell tactics to scare customers. There is absolutely no compromise with them. To be honest the quality of Kitchen is not great either. I think you will get as good, in fact probably better quality, at other places. Never again would I purchase a kitchen from them.
    MrTull's full review     | 73 words

  • Review by
    debi10
    on 1st May 2007


    User Rating : 0
    Respect : +2

    I will never use Moben or recommend them again. I am still waiting to get my kitchen finished, which should have been finished in February 2007, and it is now May. I have been patient, I have been angry, I have been understanding - but nothing works - I am still being made to wait. The initial installation, which was never finished, was so poor, most of the kitchen needs replacing, but it has just been a long tedious process to get it done. Head Office are completely uninterested and never ...
    debi10's full review     | 193 words

  • Review by
    kitchenhell Rank: Lance Corporal
    on 28th Feb 2007


    User Rating : 1
    Respect : +1

    If after reading the above you are still minded to consider Moben then please pop in to my www.kitchenhell.co.uk website to see what Moben are capable of. If you do buy a Moben kitchen you can always visit my site for advice if/when things go wrong.
    kitchenhell's full review     | 128 words

  • Review by
    matt humphries Rank: Lance Corporal
    on 3rd Jun 2006


    User Rating : 4
    Respect : +1

    I would never ever purchase a kitchen from Moben again, as they say you get one thing as part of the service, but when it comes to the fitting you have to pay extra! They also turned up 4 days late to fit it as they didn't have anyone to do it, and all they said was sorry! We had taken time off work to accommodate, so we had a wasted 3 days. I have submitted a complaint to the HQ.
    matt humphries's full review     | 116 words | 1 comment added.


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