Moben Kitchens Reviews

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1.9 stars
Average rating for this product is: 1.9 out of 5

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Average Ratings for Moben Kitchens

  • Value for Money2 stars
  • Overall rating1.9 stars

16 Reviews For Moben Kitchens

  • Guest 22nd Oct 2009

    Reviewer rating: 1 stars


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    Caveat Emptor!!
    "Let the buyer beware". Where to start?
    Once Moben get your signature you're pretty much at their mercy. Very poor customer support - often rude.
    So called 'Kitchen Designer' was in fact a high pressure salesman who never answered his phone again once I'd signed.
    Took 4 months start to finish to install an average, overpriced kitchen. Units are nothing special & hardly 'quality'. Storage unit comes off its rails & has fallen on several startled guests! 'Plastic' rotating corner shelf broke after ~1 month (didn't get the nice metal one the 'designer' showed me). Sink repeatedly leaked. Two 'plumbers' and 3 repair attempts later I finally got down & fixed it myself! Supplied oven also broken.
    Fitting was a nightmare. Mainly poor quality sub-contractors used (I had several). Arrived a week late, opened the boxes, then promptly disappeared for a further week! When I expressed my reservations, I was rudely told it was too late as the install had 'technically' already started!!
    Was left for 10 days without water in my kitchen! Final straw was when they disappeared for yet another week because the wrong 'bag of screws' was delivered for the door handles - despite my offer to pop around the corner to B&Q!! TOTAL DISASTER!
    OTOH my sister got Ikea units and a local fitter & has a better looking kitchen for ~1/3rd of what I paid.
    My overall impression when I look at my kitchen? I just feel like a mug!
    Never trust a company that takes all your money up front!

  • Guest 11th Aug 2009

    Reviewer rating: 4 stars


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    i had a moben kitchen about 3 months ago and i am glad i did not go somewhere else the service and the fitters were excellent. we are just amazed about all those bad reviews.

  • Guest 2nd Aug 2009

    Reviewer rating: 1 stars


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    Saleman quoted us 12k for Moban kitchen I advised him I was not buying on the night he then reduced his price to $5600. Asked him for a written quote and he said the only way was going through head office and they would quote me £12. I asked him for an itemized quote so I knew what was included and he refused and said"if your not accepting that quote you won't be getting a Moban kitchen, your basically wasting my time" He was agressive and we asking him to leave. The "quote" he gave us was ...

  • Guest 10th Jul 2009

    Reviewer rating: 4 stars


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    Again - surprised to see bad reviews here. Glad I didn't read them before buying my Moben Kitchen!

  • theresagellis 3rd Jul 2009

    Reviewer rating: 0.5 stars


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    kitchen been in since 24th june 2009, tecnik range cooker dangerously hot so fair play to moben they immediately replaced it, the secon one replaced a week later at 8.45pm has the same fault and was independantly looked at by engineer who told us it was dangerous to use, supposedly told moben it was ok, moben and rangemaster working together have told us we cant back the cooker as we signed agreement.
    The make TECNIK we have since found out has a very poor rating

  • mossm1 10th Mar 2009

    Reviewer rating: 4 stars


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    Having read the reviews on various websites we were very nervous once we placed our order with Moben. These fears soon disappeared as we had a fantastic fitter and a good team of electricians and plumber/gas fitter. The kitchen took 6 days to fit and is well above average size. Replacement of damaged parts were mainly next day delivery so no delays there. The finished quality is excellent and the whole experience exceeded our expectations.
    My view, for what it is worth, is that people are quick ...

  • dikko 7th Mar 2009

    Reviewer rating: 4.5 stars


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    From start to finish we had a good experience with Moben and we are really surprised to read some of the reviews. Having said that if you consider the number of kitchens they fit each month you would expect some problems. I would have thought more people should write good reviews to give a balanced view as it was certainly not a bad experience for us and we know friends who have also bought a kitchen from Moben and said the same thing.
    Would not hesitate to recommend them to my friends and famil ...

  • RonStone 3rd Jan 2009

    Reviewer rating: 0 stars


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    A year on we are still struggling with our Moben kitchen we had installed. The quality of the components are very good, but do make sure you get kitchen fitters from Moben and not a subcontractor. There were no quality checks from Moben and it took us to complain vigorously to get their attention eventually.

    The disaster started after we had visited MFI and been very unimpressed with the laid-back and disinterested attitude of some of their sales staff. My wife wanted some plant pots so we visi ...

  • galkahn 23rd Dec 2008

    Reviewer rating: 4.5 stars


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    Thought Moben Kitchens were really good to be honest. They certainly came up to our expectations and the value for money when compared to similar products available from other kitchen suppliers was excellent. Still more than we wanted to pay though. It would have been easy for us to go with someone else and get what we thought was a great deal but, when we looked at the quality in particular, we could see so many areas where moben was better that we felt we would have been paying way over the od ...

  • Funkfarley Rank: Corporal 9th Sep 2008

    Reviewer rating: 0.5 stars


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    We asked in one of the showrooms to arrange for a rep to come out, measure up and to design a kitchen for us.
    Arranged for the next day.
    The rep called at the time he was supposed to arrive saying he would be late, ok fair dos, things happen, as long as we knew what was going on thats fine....he then phoned over an hour later to say that he was going to be even later.
    Eventually turned up and was quite pushy. Hubby explained that we wouldn't be signing anything that day (because we were shopping ...

  • rvincent1 19th May 2008

    Reviewer rating: 3.5 stars


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    On 14 May 2008 my new kitchen was delivered and fitted within 4 weeks of order. All kit, appliances and fitters turned up on time and a good job done, very pleased with everything bar the price but then again everywhere is pricier than you first think. Fitters rejected 2 doors as damaged (even though we couldn't see the marks) and replaced within 2 days. Have had 3 calls from HQ since completion to check that everything OK. Maybe we were just lucky.

  • Guest 22nd Apr 2008

    Reviewer rating: 0 stars


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    NOW Moben Kitchens! - Am still in shock! They rang me the day after delivery to tell me the fitter could not begin for a further 4 days, leaving my daughter & myself with empty kitchen, barely any living space in the flat and extremely limited sleeping area. Apologies? NONE
    Some thousands of pounds better off - who cares what discomfort customers have to put up with! How many arrangements have been made (work days lost etc).
    After 1st phone call this morning, they're continually engaged! They ca ...

  • MrTull 19th Dec 2007

    Reviewer rating: 0 stars


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    In my opinion Moben Kitchens use what I found to be bully sell tactics to scare customers. There is absolutely no compromise with them. To be honest the quality of Kitchen is not great either. I think you will get as good, in fact probably better quality, at other places.
    Never again would I purchase a kitchen from them.

  • debi10 1st May 2007

    Reviewer rating: 0 stars


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    I will never use Moben or recommend them again. I am still waiting to get my kitchen finished, which should have been finished in February 2007, and it is now May. I have been patient, I have been angry, I have been understanding - but nothing works - I am still being made to wait.

    The initial installation, which was never finished, was so poor, most of the kitchen needs replacing, but it has just been a long tedious process to get it done. Head Office are completely uninterested and never ...

  • kitchenhell Rank: Lance Corporal 28th Feb 2007

    Reviewer rating: 0.5 stars


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    If after reading the above you are still minded to consider Moben then please pop in to my www.kitchenhell.co.uk website to see what Moben are capable of.
    If you do buy a Moben kitchen you can always visit my site for advice if/when things go wrong.

  • matt humphries Rank: Lance Corporal 3rd Jun 2006

    Reviewer rating: 2 stars


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    I would never ever purchase a kitchen from Moben again, as they say you get one thing as part of the service, but when it comes to the fitting you have to pay extra!

    They also turned up 4 days late to fit it as they didn't have anyone to do it, and all they said was sorry! We had taken time off work to accommodate, so we had a wasted 3 days. I have submitted a complaint to the HQ.