Zenith Staybrite Windows www.zenithwindows.co.uk Reviews

Guest's review has yet to be rated - Be the first!
Report this review

The windows are the best you can buy for the money and a an energy rated B windows and doors they are also backed up by the ACPO mark(accociation of Cheif Police Officers) Metropolitain police Force making the the most securest windows available today. If you want the best you will pay more, ie; if you want supermarket own brand beans rather than Heinz you pay for what you get cheap nasty quality? My girlfriend is amazed with them and would use the company again without an afterthought. Although they did break her sky dish and break a connecting phone line when installing the patio door and never said a word about it??? she is now chasing for compensation for the damage. Customer service is not the best. But others are way worse

Yes they are a direct I repeat DIRECT Marketing company they want you to buy on the day if possible, but will leave you a 2 year quote allow some time for a quote as the reps are paid to do there speil in a certain way as set below.

Ok I will admit I use too sell for Zenith and this is their 15 steps to a sale.

1 PPMPP/ Physical & Mental Preparation
2 Relax Both Parties / Ice Break (Don't Single Sit)
3 Get Credibility / Take Control & Introduce Promotion
4 Customer Hot Spots / Establish Need (do survey & Photo)
5 Sell the Company / Company Demo Page 8 - 25
6 Sell the Product / Product Demonstration
7 Reinforce the Promotion & Product / Video Promotion
8 Ability to Pay (Get Budget) / Show home Funding promotion
9 Rules of Promotion / Show home Memo (commitment of decision)
10 Ownership / Measure Design & Personalize
Don't move from here til you have commitment
11 Only Price Left / Pre-close using SASA
12 Honesty / Open Pricing
(Shut Up, Wait 4 Reaction, Praise VFM price)
13 Decision Gain / Price Presentation & Negotiation
14 Consolidation / Phone Close
15 Sale / Paperwork

Guest's review has yet to be rated - Be the first!
Report this review

We had Zenith Staybrite install some windows on our previous place, and it went all right, nothing exceptional, just what you would expect but late. Nevertheless those windows proved strong enough to repell a break in attempt. So on our new place, we choose to use them again.
It was a faily bigger job, including doors, windows and sash windows replacement in an old victorian house.
Obviously they were late again. The Zenith installers littterally destroyed the old frames and panels, when we'd be ...

Guest's review has yet to be rated - Be the first!
Report this review

I've had a few properties renovated over the years and have used Zenith on the most recent when they replaced all my sofits, facias and guttering. I found them to be the most expensive, but they do replace eveything, whereas other local companies have replaced only the worst bits and patched up the rest. So if you're just looking to make your property look "nice" before selling, probably best to go somewhere else. If you've got the money and are staying put, I would recommend them. However, st ...

Guest's review has yet to be rated - Be the first!
Report this review

Had fascia and guttering done. Was alright for a shower when it rained as the guttering was out of line and the water didnt run away. Came over the top. Sales spiel as everyone else. Dont go with Zenith Staybrite Windows . You wont win. Looked very nice when done but hae they done it properly. too high up to know.

Guest's review has yet to be rated - Be the first!
Report this review

Zenith Staybrite Windows didnt inform us at quote time that if you use their lifestyle account (finance with hitachi) that the interest starts from the day you sign the agreement (that day) not the day your installation is complete. I had to chase my order and there were a lot of 'mix ups'. Installers arrived and fitted window but had to come back as hadnt been informed that couldnt access one. Hing on window broke two days later. Wrong finace agreement was activated (more than quoted). Had ...

Guest's review has yet to be rated - Be the first!
Report this review

Zenith did not turn up for first appointment to give quotation-what a piece of luck!

Guest's review has yet to be rated - Be the first!
Report this review

Zenith Staybrite Windows are absolutely disgusting. stayed for 3 hours and wouldnt take no for an answer. eventually was forced to sign on paper to get rid of salesman. this made me ill over the weekend. i emailed to say i want to cancel order but they wouldnt accept this.

Guest's review has yet to be rated - Be the first!
Report this review

Zenith Staybrite Windows sales guy was here for nearly 3 hours, didnt speak for the first just sort of watched the f1 on my tele. Then showed me a dvd which looked like it had been shot on a mobile phone. Then went and measured up my guttering etc. Came out with a silly price of 4000 pound, really for 5mtrs of guttering, when i told him no i was offered subsideries etc , kept tellin him i wasnt interested, he then made phone calls etc. told him again not interested, then i got annoyed and had to ...

scully69's review has yet to be rated - Be the first!
Report this review

Well where to start, pretty much the same story as everyone else has about living in a good area & kept banging on about what a good corner plot we are on which would generate hundreds of sales blah blah.

First Zenith Staybrite Windows quoted for 7 windows, front door & patio doors totalling £18,000 phew you've got no chance we said, ahh but there are reductions I can give you, (having board up, taking out finance & various other things) and after a few so called calls got it down to &p ...

Guest's review has yet to be rated - Be the first!
Report this review

On Sunday 21st June 2009, I was subjected to a 4 hour sales pitch (same routine as all the other victims. A high price, finally reduced down, after phoning his manager IF I signed up that night). Eventually I signed up for 12 units. I also signed credit agreements that I did not need - I wanted to pay cash.The salesman promised me that if I changed my mind, I could phone him the next day & the forms would be shredded.As soon as he left, I felt that I had been brow beaten into making the decision ...

On average, people found this review very helpful
Report this review

Oh my Lord, why did'nt I find this board before inviting Zenith into my home?
Like everyone else, I expected a bit of a hard sell, but 3 hours was just pushing it. I told the guy I needed to cook dinner for my 90 year old mum, did he leave? NO.
Anyway, long story short, I ended up signing the contract for 2 windows, then found this site.
Now I have 5 days left to cancel. I have sent 2 emails, which it states I can do, I have also signed the contract and stated that I wish to cancel and will r ...

Guest's review has yet to be rated - Be the first!
Report this review

Window installed 2006 (tiles broken around the window which I replaced at my cost).
Within months the window sill had cracked. Zenith after about 10 phone calls sent a surveyor end 2007. Then a window fitter a few months later after many more phone calls. Window fixed (again damaged tiling broken which I replaced at my cost). After a further 8 months the window sill cracked again. Another 10 phone calls at least followed by a surveyor followed by many more phone calls chasing a fitter visi ...

Guest's review has yet to be rated - Be the first!
Report this review

The Zenith fitters were ok.

jeffrey1's review has yet to be rated - Be the first!
Report this review

Zenith Staybrite Windows are the worst company I have ever had the dis-pleasure of dealing with. Constantly trying to rip me off/expensive/intrusive. Impossible to get hold of if you have a problem.Terrible after sales - impossible to get hold of right person
Lots of tidying up to do after job done

Guest's review has yet to be rated - Be the first!
Report this review

Zenith Windows are the most horrible aggressive and rude salesman. I cannot recommend people enough to stay away from this company!

Guest's review has yet to be rated - Be the first!
Report this review

I bought them over 5 years ago. We have had them out on a number of occasions - not due to faulty workmanship but just due to wear and tear on parts - Cat flap accidently broken by my sisters 2 year old, front door lock started getting a bit stiff to lock, over zealous postman, etc. On every occasion Zenith Staybrite Windows have been fast and repaired without hastle.

efmcandrew's review has yet to be rated - Be the first!
Report this review

I inherited Zenith windows at the front of my house - a bay and two smaller bedroom windows which were newly fitted. I decided to go with them for three windows at the back and to have the guarantee transferred. I never received the guarantee for any of the windows. I now need two doors and have been getting quotes. A number of salesmen commented on my discoloured windows so I contacted Zenith and they came to give a quote for the two doors. They said the windows were not discoloured, just ...

jmark's review has yet to be rated - Be the first!
Report this review

i inherited zenith windows and doors from the previous owner, personally i can't stand upvc. i had the warranty passed on to me and was impressed when their repair man came and fixed the front door locks which were suferring due to wear and tear at almost the end of the 10 year warranty period. i was not impressed by the strength of the front door which apparently cost £1000 10 years ago but was recently kicked in by a burglar, it turns out the central panel was totally unreinforced and s ...

KathrynJ's review has yet to be rated - Be the first!
Report this review

1st Zenith Staybrite salesman at my home one Sunday eve v recently for 3.5 hours. I hated that to get the deal I needed to tie-in to a finance deal & pay deposit that night. Withdrew. Had even more phone calls 3-4 a day at work, most inconvenient. Basically most staff just didn't seem to want to take no for an answer. 2nd salesman I thought was not pleasant, would not have wanted him in my home. I thought he was rude. Afterwards I got more phonecalls and I had to be very assertive, possibly rude ...

Guest's review has yet to be rated - Be the first!
Report this review

I've been watching this forum about Zenith Staybrite Windows for about 2 weeks now unsure whether to comment, but have decided to because I think the person/s that manage this website are biased they seem to take away all the best reviews and leave all the complainers! I'd first of all suggest using zenith and second of all to use a forum called BLAGGER because they seem to cater all sides of peoples opinions not just ONE! I actually preferred this website before I noticed the discrepencies in p ...