Zenith Staybrite Reviews

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★★☆☆☆
1.7 / 5
23% of users recommend this
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  • Value For Money

Comment from Review Centre

Note from Review Centre.

As of March 2012 Zenith Staybrite are no longer trading under this name. They are now trading under Zenith Home.
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Zenith Staybrite

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Latest Reviews

★☆☆☆☆

“Zenith and bad experience”

Written on: 19/12/2014 by McClureqg491 (1 review written)

If you're thinking of using this company please read the reviews, after bad experience I wish I had. Don't believe the salesman's spiel about and customer service it's all baloney. Worst possible company to deal with… Read Full Review

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★☆☆☆☆

“Rude and intimidating”

Written on: 11/12/2014 by Millerwm1991 (1 review written)

I would not recommend this company. The salesman was rude, pushy and took two and a half hour to produce a price which was ridiculously high. All I wanted was a straightforward quote for a cash sale but he would insist on the full sales pitch including an expensive financing arrangement, company history, accreditations, group discount etc. In a subsequent telephone call from the salesman he was rude, threatening and aggressive when it was repeated that he was not going to get a sale… Read Full Review

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★☆☆☆☆

“They put my windows in backwards!”

Written on: 05/12/2014 by JamarionMcKinley457 (1 review written)

Do not use them. They put my windows in backwards! This means that the glass can be removed out into the street/garden from the outside of the house! Great for burglers! I told them this. They didn't call back. I told them again the next time they called (to sell to me). They promised a call back (didn't happen). After several calls they said tuff! The part of Zenith which installed my windows went bust.... so it's tuff… Read Full Review

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★☆☆☆☆

“Disgustingly Rude Operations Manager”

Written on: 04/12/2014 by Spearska191 (1 review written)

We picked Zenith for our windows! Please please do not go near this company. They messed the job up and months later still had not rectified the problem. Doug Sheffield is the operations manager for the fitting company jobs worth doing! I have never experienced such intimidation tactics and rudeness in my life. The job was not done and we owed them money still. It is coming up to christmas and he obviously wanted to get the figures in this years budget. He was not interested in finishing the… Read Full Review

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★★★☆☆

“Looks good but overpriced”

Written on: 03/12/2014

New front door looks good but was pricey. Feels light and hollow, expected a heavier more solid door. Have to turn handle to shoot bolts across to engage door with rubber seals. Looks a lot better than old door(not Zenith) only time will tell if it lasts longer. No cleaning instructions supplied. Although various appointments were changed we were kept informed at all times. Was told initial appointment would last under an hour, it was in fact over 2 hours long… Read Full Review

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★★★★☆

“Excellent 10 window installation”

Written on: 17/11/2014 by bluemoonjazz (1 review written)

Installation completed today replacing 10 25 year old wooden windows that were variously drafty, not opening, and in poor condition. The half dozen fitters completed the job in under 6 hours, were as polite and efficient as hoped and appear to have done a great job. Pleased with selection of frosted glass for bathroom etc. windows, and with wood colour exterior / white interior colouring. Surprising how much extra light this gives the rooms. I know a couple of other local houses that… Read Full Review

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★★★★☆

“Garage Doors/Windows and Porch”

Written on: 11/11/2014 by andrea6352 (1 review written)

We have now had several installations from Zenith. They have completed all the windows in the house including two outside doors and also a porch and now we have had new garage doors. All the installations have been trouble free and have been of good quality. The windows were done over 10 years ago and still look like new. The only downside is that once you have had an installation they will keep calling you and trying to make appointments with you to have other things done until there is… Read Full Review

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★☆☆☆☆

“Garage doors”

Written on: 28/10/2014 by Cullen197 (1 review written)

Tried to sell me a cheap basic garage door for £4500,told him all other companies quoting 400-600 to buy..his must be made in 24carat gold. then the nuisance phone calls start . This company is very pushy asking many intrusive questions...would never deal with them… Read Full Review

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★☆☆☆☆

“horrendous and fake”

Written on: 26/10/2014 by Drake125 (1 review written)

my mother in law organised for a salesman from Zenith to call so we decided to be there to, he arrived at 7.30pm and eventually quoted over £15000 for 11 windows this quote eventually came down to £7000, he didnt leave until 11.40pm after she agreed, he told her the price only stood for that night but she would have 2 weeks cooling down period if she decided to cancel, he also said £100 deposit would be taken but not until the surveyor had been out and she was happy with everything. the… Read Full Review

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★☆☆☆☆

“DO NOT DEAL WITH THEM”

Written on: 25/10/2014 by GunnerConnolly (1 review written)

Once again,cold called on my elderly mother and left, having got her to sign up to a ten year plan for soffits and fascias costing overall £13,450.I managed to cancell within the 7 day cooling off period and got a local company to carry out the work to a fantastic standard for £1260.They even had the nerve to call her afterwards saying that they would reduce their quote by afew hundred quid.In usual fashion they dont want to know when you call or e-mail.DONT dish out your hard earned cash to… Read Full Review

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★☆☆☆☆

“Beware they have no concience and prey on the vunerable”

Written on: 22/10/2014

Cold callers hounded my elderley mother to buy facias and soffits and when she explained she could not afford for this work to be done they then persuaded her to take out a loan to pay for it. She felt pressured and agreed,.What they did not tell her was that it had a term of 96 months. THis was 4 years ago she is 82 years old and she still has 4 years left to settle the account after paying £5600.00 for a job costing £2300 . They do not respond to calls or letters in our appeal for some… Read Full Review

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Denavear's Comment

Written on: 31/10/2014

totally agree , disgracefull and unethical the way this company operates ,should be held to account and compensate this vulnerable lady .

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Denavear's Comment

Written on: 31/10/2014

totally agree , disgracefull and unethical the way this company operates ,should be held to account and compensate this vulnerable lady .

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Denavear's Comment

Written on: 31/10/2014

totally agree , disgracefull and unethical the way this company operates ,should be held to account and compensate this vulnerable lady .

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★☆☆☆☆

“Salesmen will not leave without an order”

Written on: 19/10/2014 by DisgustedOfReading (1 review written)

I had had Zenith supply my roofline bargeboards etc and was reasonably happy. So when I was cold called an promised a 2year fixed price I agreed to a visit. When the salesman arrived I explained I would not sign an order that day and was only interested in the 2 year price. I also told him I only had 2 hours for his visit. When he worked out the price and I told him I would not sign he became agressive and his body language said he would not leave without an order. I explained again I would not… Read Full Review

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★☆☆☆☆

“Zenith's deal isn't green, unless green means "for...”

Written on: 01/09/2014

Zenith's green deal is a slanderous lie. They call their discount (all the glazing mafioso use discounts) a "green deal", but their doorstep sellers (after flashing their bootlegged pamphlet with Govt Logo) will admit that it's really a discount if you press them. Thanks to MumsNet (and your site) I have decided not to be around for their appointment tomorrow, have left a message on their website and a note on their door not to approach me again! I have no time for Zenith now - I'm taking… Read Full Review

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★☆☆☆☆

“Just rude!”

Written on: 30/08/2014 by eisiam (1 review written)

It was my misfortune to have a Zenith cold caller come to the door. I agreed to a rep coming round as I had 4 windows and 2 doors still to replace and was curious as to the green deal. I was very happy with the windows I had just had replaced by a sole window trader but wanted to take advantage of the 2yr fixed price Zenith offer. An appointment was arranged for when my husband would be home with me (red flag..usually means they want you to sign for the great deal on the day) Two men arrived… Read Full Review

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Stonyg's Response to eisiam's Review

Written on: 03/09/2014

Why are there very few 2-star or 3-star reviews? I'm therefore very doubtful about the reliability of the 4-star and 5-star reviews.

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★★★★☆

“Installation of Zenith Staybrite Double Glazing and Doors”

Written on: 31/07/2014 by Calcott39 (1 review written)

The installation was completed on time in three days with excellent workmanship. The workers turned up on time and worked through the day with only one break for lunch. There was aproblem with the latching of the back door after installation, but this was corrected very quickly. I also had some brickwork carried out to blank out the ottom half of the lounch window. This was carried out with excellent craftmanship. I am very pleased with the finished product. The only problem was the new… Read Full Review

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★★★★★

“Happy existing customer”

Written on: 23/07/2014 by cvJohnson100 (1 review written)

I've read loads of negative reviews about zenith but I haven't experienced anything bad and I've glazed 2 houses with them and I've been totally happy and I would use them again if I move and need to glaze my house again there brilliant and a lovely looking window that really does safe money on energy bills just like I was told they left the place clean and tidy… Read Full Review

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★★★☆☆

“where is my refund”

Written on: 04/07/2014 by HopeMacPherson280 (1 review written)

we were pleased with the installation of our windows and considered having a new door, but changed our mind the day after signing the contract which we were within our right to do, but when we found that the deposit had been taken from our account we asked Zenith for this to be returned straight away but were told it could take up to 30 days. This inspite of the terms of the Consumer Contracts Regulations 2013 which states refunds should be made within 14 days. We have written to Zenith, but… Read Full Review

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★★★★☆

“New windows ”

Written on: 27/06/2014 by Moore123311 (1 review written)

Having recently been looking at changing my windows I had a few quotes from anglian, Everest, safe style, crystal and zenith. The salesman all took ages in the house as they wouldn't just quote me they had to talk for ages about what they did and show me windows. To be fair it was important to hear them out as they all offer various different thing. Zenith was the last one to come in and go through the process but after hearing what they did I realised they were the only choice. I was fortunate… Read Full Review

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★☆☆☆☆

“Don't touch Zenith with a barge pole.”

Written on: 26/06/2014 by windowmess (1 review written)

Got talked into having two new front windows after lengthy sales pitch. The type of openings on salesman's drawing were not explained to us. We asked him for side opening but when fitted they are top opening. Because we didn't understand the drawings that salesman had and surveyor didn't explain them to us either, just asked for signature. Installation manager said we have no chance of replacement unless we pay ...again as we signed the contract. Rang to complain to customer services and was… Read Full Review

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★☆☆☆☆

“Rip off staff and customers”

Written on: 26/06/2014 by Hatezenith1 (1 review written)

I worked for zenith over a number of years, this company are over priced they prey on vulnerable people , there finance package are ridiculous and you can end up paying 3 times the original cost , also they wrongly pay there staff , meanwhile the fat cats at the top get richer by the day , the whole culture of the company is to over charge vulnerable people . STAY AWAY… Read Full Review

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