Barrhead Travel Reviews - www.barrheadtravel.co.uk

★★★★★
4.5 / 5
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Latest Reviews

★★★☆☆

“could be better ”

Written on: 28/11/2014 by 193Ralston (1 review written)

I feel that Barrhead Travel should not be promoting a hotel which has building work being done next door to the one suggested. The other thing is that no one told us about having to buy a stamp to get out of Tunisia. Staff are pleasant enough and offered the holiday to Tunisia I am glad I experienced Tunisia, unsure if I would go back, maybe when I am older… Read Full Review

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★★★★★

“Satisfaction guaranteed”

Written on: 28/11/2014 by ppPritchard11 (1 review written)

We have always received excellent professional guidance when choosing a holiday… Read Full Review

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★★★★★

“ST JAMES CENTER EDINBURGH. STAFF WERE VERY HELPFUL,...”

Written on: 28/11/2014 by Morsehy458 (1 review written)

ST JAMES CENTER EDINBURGH. STAFF WERE VERY HELPFUL, AND ARRANGED EVERYTHING FOR US. WOULD DEFINITELY USE THIS PARTICULAR CENTER AGAIN… Read Full Review

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★★★★★

“Excellent holiday to Mexico”

Written on: 27/11/2014

Excellent service from travel agent. Kept us informed and let us know when tickets were in. Overall only blip was Thomson wanting to charge us for sitting together on flights. This appears to be a new thing as we have never been asked to pay for this before. Will certainly make us think twice before using Thomson again… Read Full Review

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★★★★★

“Best Holiday Yet.”

Written on: 26/11/2014 by Samsonp430 (1 review written)

Member of staff very helpful in getting the perfect holiday. Nothing was too much for her. This is the second time we have booked through Barrhead Travel and will do so again. Will recommend to friends and family… Read Full Review

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★★★★☆

“Good holiday and good hotel”

Written on: 26/11/2014 by DanaAlmeida (1 review written)

Booking our holiday was easy, no hassle. Our dates were flexible, so Barrhead Travel got us a discount, which is always nice. The hotel they recommended was good. On arrival in Madiera we were met by Thomsons and taken to the coach, straight to our hotel, didn't take long to check in. Hotel room was big, plenty of room, beds were comfy and beds were comfy. Thomsons told us about trips we could go on, what there was to do, and the tour guides were local so gave us lots of additional information… Read Full Review

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★★★★★

“Friendly, enthusiastic very helpful, knowledgeable staff. ”

Written on: 26/11/2014 by cdLancaster377 (1 review written)

We have always had excellent service from our local agency whether a package deal or a tailor made holiday. If friends are not sure where they want to go on holiday the friendly staff will give plenty options to suit all budgets. The new office gives more privacy when booking holidays. I have yet to find anything negative to say about the agency… Read Full Review

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★★★★☆

“Jamaica Jamboree”

Written on: 26/11/2014 by AdaDavenport (1 review written)

Overall from initial booking to completion service by BH was very good and I have absolutely no complaints… Read Full Review

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★★★★☆

“Excellent, knowlegdable, staff.”

Written on: 26/11/2014 by MontyGrigg (1 review written)

I had considerable difficulty in using the web site of the holiday operator, which was Celebrity Cruise line, with particular reference to actually confirming important details of my reservation. The staff at Barrhead Travel sorted the problem out. As far as the holiday itself is concerned, it was a wonderful break, with the only downside being the horrendous volume of "music" played on the cruise ship ALL day, non stop. However, we do not hold Barrhead in anyway responsible for that! Perhaps… Read Full Review

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★★★★★

“Efficient and friendly in time of need”

Written on: 26/11/2014 by Batcheloree424 (1 review written)

The booking of our holiday was a very good experience but it was while we were away that you really earned your 5 stars. I lost the vouchers for the trips and phoned in a panic and without any problems at all copies of them were faxed through to the hotel and i got a return phone call to check i had receved them. Excellent service, thank you so much… Read Full Review

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★★★☆☆

“Good Holiday but with some serious issues”

Written on: 25/11/2014

Westford Hotel Johannesburg. Appalling. Having paid £4539 for this holiday it was absolutely insulting to be placed in this dingy dump (with no towels in the room, when requested we got ONE and they said they had no more!!!) Breakfast was dire. Twelve hour drive from Nkambeni through Swaziland to Battlefields. Missed out glass Factory. Had only one hour stop for lunch at craft market. Pointless day Left Battlefields at 3am for Johannesburg Airport. Bad organisation driving 7 hours north… Read Full Review

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★★★★★

“Family break to London.”

Written on: 25/11/2014 by Lewis-Alt262 (1 review written)

Very happy with the Greenock facility. They tried to get us the best prices for our stay, although the single room was very expensive. However, the staff worked hard to try and get me a better deal. No complaints of any kind as all their arrangements were as promised. Well done. I'll be using Barrhead Travel again… Read Full Review

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★★★★★

“caring friendly staff who went the extra mile to help us”

Written on: 24/11/2014 by happydoonhamer (1 review written)

From moment we walked into Barrhead Dumfries Branch we felt staff wanted to help us have a brilliant cruise holiday. As this was our first cruise staff gave us lots of help, suggestions, tips etc. Nothing was too much trouble for them, and they kept in touch with us over the 10 months form initial booking to travel day. Well done and thanks a million to all Brilliant Dumfries Staff. … Read Full Review

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★★★★★

“Visiting relatives and friends in Australia”

Written on: 24/11/2014 by harrymg (1 review written)

This trip was planned as a surprise visit so accommodation etc. when in Australia was going to be a bit of an unknown which made things a bit more complicated. All flights, accommodation, insurance, car hire and currency were dealt with in an efficient and knowledgeable manner. No issues arose. The shop layout is nice and bright and in a good location. We intend to use this agency for future holidays… Read Full Review

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★★★★★

“Helpfulness”

Written on: 23/11/2014 by Reynoldsej20 (1 review written)

I found the attention we received from the person that booked our holiday very helpful. If we had any problems regarding the holiday we could phone her directly. Also advised us about our currency… Read Full Review

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★★★★★

“Good and Efficient”

Written on: 23/11/2014 by Shiloh1976 (1 review written)

Customer Service Agent was very helpful and went out of her way to help us choose the right holiday… Read Full Review

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★★★★★

“very helpful, certainly knew her job”

Written on: 22/11/2014 by xkPatterson219 (1 review written)

When we booked our holiday the young lady was very good. She had already been to the resort and knew quite a lot about it. She booked all our holiday including an overnight stay and got times of flights to suit us. She also arranged for our currency so that we could pick that up at the same time as our tickets. Very impressed with the service. Would not hesitate in going back to book another holiday… Read Full Review

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★★★★★

“Great service”

Written on: 21/11/2014 by Happyholidaymaker2 (1 review written)

We have been using Barrhead travel the book our holidays for a number of years. We find the are friendly and professional. Any issues we have had with the tour operator or travel arrangements they have assisted reach a solution. I would have no hesitation in recommending Barrhead travel to friends, family and colleagues… Read Full Review

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★★★★★

“Personal versus Online”

Written on: 21/11/2014

Having previously booked holidays online, I much prefer the personal contact at Barrhead Travel offices, and have used the local Newton Mearns office on several occasions now. All the staff are very knowledgeable, helpful and able to advise suitability of offers and answer any particular questions regarding a booking. Keep up the good work as it is nicer to deal with a pleasant smiling face rather than a keyboard… Read Full Review

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★★★★★

“Fantastic Dubai”

Written on: 21/11/2014 by 9Whitehead (1 review written)

It was brilliant, great hotel and room had a huge balcony that looked over the marina James did a great job in finding and recommending the Grosvenor Hotel Many thanks… Read Full Review

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