Barrhead Travel Reviews - www.barrheadtravel.co.uk

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Latest Reviews

★☆☆☆☆

“HELPFUL, KIND AND COURTEOUS”

Written on: 29/04/2016 by azWilloughby292 (1 review written)

ALL THE PERSONNEL FROM BARRHEAD TRAVEL THAT I SPOKE TO WERE HELPFUL, KIND AND COURTEOUS. THANK YOU. VERY EFFICIENT ORGANISATION… Read Full Review

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★★★★★

“Amazing holiday ”

Written on: 27/04/2016 by ghHolder42 (1 review written)

The Glasgow branch again organised our holiday for us efficiently, helping us find the right deal and location to suit our needs. She also liased with Funway to secure us use of a lounge when British airways changed our flight giving us a 7 hour wait in London on our return journey. This was much needed and we appreciate the smooth no hassle, sympathetic way in which she dealt with this… Read Full Review

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★☆☆☆☆

“Service is alwas excellent.”

Written on: 26/04/2016 by SalvadorPrater315 (1 review written)

Have been dealing with Barrhead Travel for about ten years for all my cruises. The staff at the Branch I use are always very friendly, helpful and efficient. I feel they go out of their way to help find a suitable holiday. I will continue to use their services… Read Full Review

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★★★★☆

“Great agent”

Written on: 26/04/2016 by KylerQuinn192 (1 review written)

Loved Las Vegas, weather bit disappointing in April, but we had great time regardless. We did put special request in my daughter was 21 but hotel never did anything, I was bit disappointed. But loads to do and see. The place never sleeps. Great for all ages. That was my 3rd time there. I love it.Shows are very reasonable to see. I would recommend jersey boys fantastic show. Madame tausauds is great, you get a 3D experience at end that is fun. If you like shopping outlets are a must. Great… Read Full Review

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★★★☆☆

“Good customer service”

Written on: 23/04/2016 by RosieL1 (1 review written)

Good customer service ovetall. However when booking holiday in late January 2015,I was talking to advisor regarding that the holiday was a surprise for my partners Christmas and his 50th birthday next January 2016. The holiday was booked and I thought it was for June 2016 which was excellent as my birthday was that month too . However turned out holiday was booked for June 2015. This was noticed after I was home and shop was closed. Next morning I returned to the shop to be told it would cost… Read Full Review

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★★★★☆

“Boston and NOLA ”

Written on: 23/04/2016 by AMRNMA (1 review written)

Very helpful staff. Booked over telephone. Great communication and could contact easily with any queries. All documentation received online or hard copy. Only issue - paperwork advice about API- confusing as I couldn't access correct website from links provided. Went into shop and they didn't know. Eventually told ref number for UA. This should have been provided with paperwork several weeks previously as there were only a few seats left to choose from. Great choice of accommodation… Read Full Review

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★★★★☆

“Efficient and charming”

Written on: 23/04/2016

It was not a standard booking as I wanted to travel several days before the cruise started.I usually make bookings independently but not getting any younger I decided to go through a travel agent as a double check.I knew what I wanted as I had done some research before I started. Cruise, flights,Visa, transfers and Hotel were all discussed and booked at the travel agent. Sometimes I felt things were a bit slow eg tickets did not arrive until a few days before we left but this was not the fault… Read Full Review

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★★★★★

“Very efficient and helpful”

Written on: 23/04/2016

Our Barrhead experience was a first and it won't be our last! The level of service was very high and extremely helpful in all aspects… Read Full Review

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★★★★★

“Stunning, easy, perfect”

Written on: 20/04/2016 by 1967Kennedy (1 review written)

The hotel view from the window took our breath away and it was a perfect start to a perfect holiday. Hotel was perfect. New York leaves you speechless and it is an experience and a holiday. If I had to be picky I was sometimes a little surprised at the poor standard of hygiene in some of the toilets of so called good restuarants. Also we did notice that the hop on hop off bus had plenty of buses in the morning but often in the afternoon they became more sparse… Read Full Review

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★★★★☆

“Excellent service but one negative!”

Written on: 19/04/2016 by Jarvis156 (1 review written)

I have used your travel service since its inception and have always had excellent service no matter where to or how far I have traveled. Staff are always friendly and indeed go out of the way to help although they can be at times very slow at getting back to you. However in one way you are not keeping up with competitors- that is - your charges for credit card use. Many of your competitors take no charge at all or a small flat fee which can make a big difference to many. As you know the use… Read Full Review

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★★★★★

“Great service”

Written on: 18/04/2016 by ggPower468 (1 review written)

Good knowledge, great recommendations, good prices and great service ensured our holiday of a lifetime didn't disappoint… Read Full Review

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★★★★★

“Helpful, efficient and knowledgeable”

Written on: 18/04/2016 by Caidenk65 (1 review written)

Dealt with Barrhead Travel on the phone as they are a partner organisation to the CSMA of which I am a member. We were not disappointed we were pleased with the holiday and the service we received… Read Full Review

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★★★★☆

“Very Helpful and Profesional.”

Written on: 16/04/2016 by Osvaldow384 (1 review written)

I found them to be helpful and nothing was too much trouble Have booked with them before and would not hesitate to book with them again… Read Full Review

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★★★★★

“Very helpful”

Written on: 15/04/2016

Very helpful would book through Barrhead travel at Glasgow fort again… Read Full Review

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★★★★★

“Fantastic service”

Written on: 14/04/2016 by harteja (2 reviews written)

I always tend to book holidays myself but as it was a cruise I felt safer having it done for me. The rep I spoke to was great and she came back to me as she said she would and kept in contact with me without being pushy. We had great service from here and it was great to always deal with the same person if I had any questions and right through the booking of it and I knew I could email her of I needed to. I would definitely recommend the company and will be using again if I book any cruises in… Read Full Review

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★★★☆☆

“Could be better”

Written on: 13/04/2016 by Lethiers (1 review written)

Was left very disappointed with the service we received from the trainee travel agent, who not only managed to book us into our hotel (which was non-refundable) in the wrong month, he also managed to mess up our flights causing a lot of upset to my pensioner mother! (He was left to his own devices on this day, not once was his work checked before authorisation of our holiday.) Eventually, the dates and flights were amended by the deputy manager, however at this point I was left very insecure… Read Full Review

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★★★★☆

“Good support and service”

Written on: 13/04/2016 by GiancarloButcher (1 review written)

I was arranging a special trip for my wife's birthday. With only a couple of rough ideas and a fairly broad sense of budget the Barrhead representative worked to build a number of options and costs to help me come to, what proved to be, an excellent choice. They also reviewed and advised on the best flight options as the holiday we chose required a number of connections to be organised. Finally it should be pointed out that all this was done over the phone and by e-mail so the need for the… Read Full Review

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★★★★★

“Excellent Company”

Written on: 13/04/2016 by Dotti2 (1 review written)

Barrhead travel were friendly to deal with. Made arrangements easy. Kept us on tract. Made sure of any additions we needed. Dealt with queries with friendliness and professionalism. Definetly go back to use there service again. Will recommend them to family and friends. Cant think of anything I didn't like about their service… Read Full Review

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★★★☆☆

“Don't cancel your holiday ”

Written on: 07/04/2016 by NylaMorris (1 review written)

I have always booked with Barrhead Travel and had many a great holidays but had to cancel my last holiday due to unforeseen financial circumstances did everything according to their policies but getting the money back off them is a nightmare. Not once did they contact me I made 6 phone calls to them and just got different prople each time. each one said they get back to me I'm still waiting. Has anyone else had this problem with them and did they eventually get there money back?… Read Full Review

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★★★★★

“No Worries”

Written on: 06/04/2016

From the initial phone call to the receipt of the final boarding information, a couple of weeks before leaving, everything was taken care of with great reminders of "things to do" to ensure no hitches. The service was cheerful and very helpful and we had a most reassuring relationship with Barrhead… Read Full Review

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