barrhead travel reviews | Watch This Item.

Average Ratings
Customer Service2.6/10 Based on 4 ratings
Value for Money2.4/10
Overall rating1.7/10
14% Recommended1 out of 7 Reviews
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7- Barrhead Travel Reviews

  • Full review by
    Guest.
    on 28th Jun 2009


    User Rating : 0
    Respect : 0

    Good Points: None

    Bad Points: Rude. Unhelpful. debited my account for nothing.

    General comments: Tried to book a flight through their flights direct website. The transaction didn't process properly. I called Barrhead Travel to enquire what had happened and they assured me the money would not be debited from my account but they have debited £64 from my credit card account for nothing.
    Guest's review and ratings     | 57 words

  • Review by
    tommac58
    on 29th Dec 2008


    User Rating : 2
    Respect : 0

    I was booked to go to Pattaya (Thailand) last month (November) but because of the Closer of Bangkok Airport due to the airport being closed, I was called from someone at Barrheard travel to inform me that my holiday will need to be cancelled ( 2 days before I was due to travel). They offered me to wait till a later date to take the holiday, I explained because of my employment commitments I could not select alternative dates. I was then informed that I would then receive a full refund ( £3 ...
    tommac58's full review     | 165 words

  • Review by
    tammyreilly
    on 9th Nov 2008


    User Rating : 1
    Respect : 0

    Me and my boyfriend went to Turkey for 2 weeks it was our first holiday away together. The hotel was a shambles we where left on the street had to make our own way to the hotel. We were not told this in the travel agents. We also had to buy our breakfast everyday as they had cheese and vegetables for breakfast now (I come from scotland) I would never travel with Barhead I wouldn't advise anyone else not to. In my experience, not interested in the customers just the money.
    tammyreilly 's full review     | 112 words

  • Review by
    garryap17
    on 27th Sep 2008


    User Rating : 0
    Respect : 0

    Advertised holiday to Canada was changed without consultation. Under Package Tour Regulations I am entitled to a full refund. Barrhead Travel has ignored six weeks correspondence. I will never book with this company or it's associated companies again.
    garryap17's full review     | 49 words

  • Review by
    louisewat1 Rank: Lance Corporal
    on 22nd Sep 2008


    User Rating : 0
    Respect : 0

    Failed to supply holiday booked and now that they have our money refuse to discuss a refund. Failed to follow ABTA guidelines and respond to us within 28 days. Because of Barrhead Travel we have had no holiday.
    louisewat1's full review     | 61 words

  • Review by
    edisonwatt
    on 21st Sep 2008


    User Rating : 0
    Respect : 0

    I am down over £3000 holidays and they won't acknowledge their own receipts.
    edisonwatt's full review     | 54 words

  • Review by
    lilmissus Rank: Lance Corporal
    on 14th Feb 2008


    User Rating : 9
    Respect : -1

    Listened to what we wanted and arranged everything within our budget. Great Customer Service and we were kept updated on any developments. We were brought in 2 weeks before our Holiday to go through our Itinerary as we were Long Haul. We were really impressed at how much they had to offer including extras not just holidays/cruises.
    lilmissus's full review     | 57 words | 1 comment added.


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