Barrhead Travel Reviews - www.barrheadtravel.co.uk

★★★★★
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Latest Reviews

★★★★★

“Holiday of a lifetime in Canada.”

Written on: 01/09/2014 by 356MacLean (1 review written)

I am disabled, and travelled wheel chair assist at the airports. This went slightly astray at Toronto, where they were extremely busy and staff stretched to capacity, but eventually after a long wait, we were dealt with. I was given to understand that I would be met at Toronto airport, but we were directed outside to a shuttle bus, had quite a long wait, and when it arrived, the driver, having got within some 500 yards or so of our hotel, just dumped us and our luggage on the pavement with no… Read Full Review

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★★★★★

“Excellent service”

Written on: 31/08/2014 by Ceely (1 review written)

Very helpful and efficient at the time of booking and with after sales queries especially relating to queries when I. Broke my wrist after booking holiday!… Read Full Review

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★★★★☆

“GOOD SERVICE EASY BOOKING”

Written on: 31/08/2014 by patriciagray (2 reviews written)

I FOUND BOOKING VERY EASY THROUGH BARRHEAD TRAVEL EDINBURGH BRANCH, STAFF VERY HELPFUL, KNOWLEDGEABLE ABOUT CRUISE HOLIDAYS, GIVEN GOOD ADVICE AND HELP,NOT FORCED INTO ANYTHING, ALLOWED PLENTY OF TIME TO TALK ABOUT KIND OF HOLIDAY I WANTED AND WHERE I WANTED TO GO, WHEN I WANTED. WAS GIVEN CHOICES OF WHAT WAS AVAILABLE. THE ONLY PROBLEM I HAD WAS I HAD ADDED ON A BIRTHDAY CAKE AND CONTINENTAL BREAKFAST IN BED FOR MY BIRTHDAY ON THE CRUISE, I HAD PAID FOR IT AT TRAVEL AGENTS IN ADVANCE OF… Read Full Review

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★★★★★

“Barrhead travel is the only travel company I will ever use”

Written on: 31/08/2014

If you want the personal touch and to be treated fantastically then Barrhead travel's Falkirk high street branch is the best. You could not beat there pricing, there fantastic staff, the comfort of the shop and there knowledge in the business. Cannot be faulted in any way. The staff spent 2 hours getting me exactly what I wanted at a price I was delighted with. There was no pressure to book even after the length of time I had them dealing with me. Never experienced the level of ease and comfort… Read Full Review

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★★★★★

“Travel”

Written on: 31/08/2014 by Lochinvar06 (1 review written)

Very efficient, friendly staff. Communications from this company were excellent… Read Full Review

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★★★★★

“very good”

Written on: 31/08/2014 by Morris490 (1 review written)

Staff at office were excellent. they even booked our return flight seats for us online. Very helpful… Read Full Review

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★★★★★

“fantastic staff”

Written on: 30/08/2014 by paumar (1 review written)

The girls I dealt with were so helpful and kind even when I had to phone back on at least 3 occasions to verify something or other I had forgotten about.I liked the fact that had I known the car could have been booked in for airport parking at the time of booking the holiday - something I shall remember in future.As far as I remember there is nothing I could complain about the whole experience… Read Full Review

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★★★★☆

“good to go ”

Written on: 30/08/2014 by WilliamPorter263 (1 review written)

I have a slight complaint we had to go a round about way to get from Hull to Glasgow didnt get to glasgow until 6pm… Read Full Review

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★★★★☆

“God information and service”

Written on: 30/08/2014

Barrhead were very helpful when booking our cruise and kept usup-to-date on any change to our itinerary. They were very knowledgable about cruises… Read Full Review

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★★★★★

“Bulgarian Wedding Trip”

Written on: 29/08/2014 by frag1l (1 review written)

This trip could have been the holiday from hell as my wife fell and broke her hip at the wedding. However the assistance, concern and helpfulness of the staff at Braehead helped avert the possible catastrophe - the straight forward, positive way in which the travel and stay amendments were made and the concern expressed for both my wife and myself was really appreciated in difficult circumstances. Full marks to Braehead staff for their attention, professionalism and caring approach which gave… Read Full Review

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★★★★☆

“Trip of a lifetime”

Written on: 28/08/2014 by Karen.snowy (1 review written)

We booked this holiday to Canada as it had always been my husbands dream but we thought we would never be able to afford it! His mother passed away and left some inheritance which made us decide to book the trip. We booked to stay 3 nights in the Century Plaza Vancouver, a 7 night cruise to Alaska on board the Celebrity Century ship, 2 days on the Rocky Mountaineer ( staying in Kamloops overnight ) and then 2 nights in Caribou Lodge Banff. All the accommodation was amazing and spotlessly clean… Read Full Review

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★★★★★

“Job well done”

Written on: 27/08/2014 by Ortizmy1960 (1 review written)

Staff were excellent. Booking holiday effortless. Thanks a million… Read Full Review

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★★★★★

“Taking the pressure off”

Written on: 26/08/2014 by vivienmcquarrie (1 review written)

This was the first time we were going on a big holiday without our friends, who usually organised everything. We needn't have worried, as Barrhead Travel staff took so much time to explain, advise and bring all our requirements together-even to the point of registering us on board the cruise ship and checking in on the flights. We had nothing to do except pack! My husband was a bit anxious about all the taxi/water taxi connections to and from airport/hotel/ship, but everything went… Read Full Review

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★★★★★

“Faultless”

Written on: 26/08/2014 by 412York (1 review written)

Would highly recommend Barrhead Travel to friends and family. Excursions booked through Barrhead were a fraction of ships tours and equally as good… Read Full Review

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★★★★★

“First cruise for my husband's 50th birthday”

Written on: 25/08/2014 by Donahueke132 (1 review written)

Barrhead travel consultants were excellent, we'll informed and answered every question I had. I would definitely book through Barrhead Travel again. I just wish that we could have flown from Leeds or Manchester as the trip to Glasgow took is more than 4 hours to drive. We could not fault the service provided or the cruise cost and quality. Unfortunately, cruising was just not for us, too many people confined on the ship… Read Full Review

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★★★★★

“Great holiday from start to finish.”

Written on: 24/08/2014 by Mccoy29 (1 review written)

Very efficient and friendly service from the travel agent who listened to our requests and found the holiday which fully met our requirements for a last minute holiday. We liked that the agents took time with us to ensure we were happy with our choices and we felt that we had a holiday which matched our needs and was good value. We particularly liked the flight arrangements, although we didn't like the fact that the pick up from the ship was half an hour late for the return to the airport with… Read Full Review

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★★★★★

“BARRHEAD TRAVEL: VERY HELPFUL, FRIENDLY AND KNOWLEDGEABLE.”

Written on: 24/08/2014 by Kates1952 (1 review written)

THE SERVICE PROVIDED BY THE STAFF AT BARRHEAD TRAVEL WAS WONDERFUL, FRIENDLY AND PROFESSIONAL. THE STAFF FOUND EXACTLY WHAT I WAS LOOKING FOR AND OBTAINED A GOOD DEAL AT THE HOTEL WHERE I STAYED. THEY PHONED PROMPTLY TO LET ME KOW WHEN THE TICKETS AND HOTEL DETAILS HAD ARRIVED. ON ARRIVING AT THE BARRHEAD TRAVEL AGENCY IN GIFFNOCK THEY WELCOMED ME AND GAVE ME A CUP OF TEA. THE SERVICE WAS FAULTLESS. FOR TRAVELLERS TO ITALY WHO DO NOT SPEAK ITALIAN OR WHO HAVE NEVER BEEN TO ITALY, I WOULD… Read Full Review

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★★★★★

“Cyprus Sea & Sun”

Written on: 23/08/2014 by AmandaPerry317 (1 review written)

Barrhead service was once again excellent from start to finish and all promises were delivered on time. All arrangements ran to plan and we were fully informed who to contact should we encounter any issues… Read Full Review

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★★★★★

“Superb service from start to finish”

Written on: 21/08/2014 by Egan412 (1 review written)

Staff were fantastic - friendly, attentive and eager to help. Nothing was a bother for the staff members and the whole process was smooth and painless. Well done all, will definitely book with you again!!… Read Full Review

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★★★☆☆

“Not like on the telly!”

Written on: 21/08/2014 by MarvinWilson (1 review written)

I booked on line with Barrhead travel. I had to go in store to pay holiday balance. No-one in store was particulary desperate to help me and I found customer service disappointing. Guy who finally served me said cashier 'probably assumed I was waiting to book a holiday'. Would have thought it was her job to find out facts not to make assumptions! I wasted a good 45 minutes hanging about waiting to be served. I chose to pre-book my seats after receiving a letter stating it would cost £5… Read Full Review

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