Barrhead Travel - www.barrheadtravel.co.uk Reviews
Latest Reviews
★★★★☆
“Transfers never materialised correctly we had to catch...”
Written on: 20/06/2013
Transfers never materialised correctly we had to catch a taxi to the ship and again after the ship we had to phone the transfer uplift to happen otherwise everything else went very well (read more)
★★★★★
“Great advice”
Written on: 19/06/2013 by manson1961 (1 review written)
We had great advice from staff in the Union Square branch. We were looking for a cruise and as we hadn't done this type of holiday before we needed some advice on which cruise line/ ship would be best for us. The advice was fantastic and our holiday as a result was perfect!! (read more)
★★★★★
“Return holiday to From Edinburgh to Bruges by Train.”
Written on: 18/06/2013
This was a really good holiday, with travel, hotel and people in Bruges were all very good (including the food). (read more)
★★★★★
“One of the best holidays ever”
Written on: 18/06/2013
We absolutely loved Canada and our Alaska cruise - all we hoped it would be and more. Scenery breathtaking, hotels excellent and the Rocky Mountaineer amazing. We are already thinking about our next visit. Grateful thanks to Adla at Barrhead. Everything went so smoothly we couldn't fault it. (read more)
★★★★★
“Kinsgate retail park Barrhead travel”
Written on: 16/06/2013
The girls here were very helpful and onformative without being pushy, I will use them again (read more)
★★★★★
“Don't look any further than Barrhead Travel”
Written on: 14/06/2013 by lescar (1 review written)
From entering Barrhead Travel we were well looked after and ALL our needs meet Well done Fraser and Thanks again we look forward to booking with Barrhead in the near future (read more)
★★★★☆
“Very efficient at what they do ”
Written on: 14/06/2013
Have used Barrhead Travel in the past and they have always been very professional. Everything went smoothly which is exactly what you want and expect from a travel agent. All the paperwork arrived timeously and despite there being a spelling mistake with our name, Barrhead sorted it out quickly and efficiently. (read more)
★★★★☆
“Canada 2013”
Written on: 14/06/2013
Efficient service, everything went as expected, only confusion created when original documents gave flight time as 10.30 but should have been 12.10. (read more)
★☆☆☆☆
“WELL DONE”
Written on: 13/06/2013
all questions answered and given suggestions on where to go and places to SEE. TICKETS, money etc all taken care of before LEAVING. they remeber clients faces and names were glad to see and hear how the holiday went and if there were any PROBLEMS. was not impressed with ryan air luggage allowance restricted more like a cattlemarket waiting for the plane andcramped facilities would be torture on a longer JOURNEY. one toilet no rack for holding book ORPAPER.. (read more)
★★★★☆
“EastKilbride ”
Written on: 12/06/2013 by sandracowden (1 review written)
Very friendly staff cup of tea or coffee as soon as you sit down Pauline was the main person that helped and adivse us with all our bookings as we had never been to America or lake Garda before she is also going to help us with our next trip to Austrailia not sure yet when we will be going as my Dad lives there and is isn't keeping well so it could be anytime we need to go East Kilbride office we use (read more)
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Showing 1 - 10 of 596 Reviews
★★★★★
“The Canadian Rockies by coach and rail”
Written on: 12/06/2013 by t.finlay
Just back from the holiday of our lives, we spent 5 days in the Canadian Rockies 3 by coach 2 on the Rockie Mountaineer. a friend recommended upgrading ,what a good choice, truly fantastic.This was followed by a coach trip to Seattle another lovely place to spend time. A week on the Norweigen Jewel cruise ship up the Alaskian coast stopping at Ketchikan, Juneau,and Skagway what fantastic scenery and glorious weather, all this and the wildlife was something else 2 humpback whales and 7 orcas... (read more)
★★★★☆
“Friendly and efficient”
Written on: 12/06/2013
Booking was dealt with no fuss whatsoever by a very friendly member of staff. Communication was good and paperwork arrived in good time. Questions about currency (following media coverage) were dealt with simply and effectively. Nothing to dislike! As a first time booker with Barrhead Travel, I would definitely consider using them again in the future. (read more)
★★★★★
“Canada to Alaska: planes and boats and trains”
Written on: 12/06/2013 by fiona605
We booked a three week trip to Canada, taking in Toronto, Banff, Jasper, the Rocky Mountaineer (Gold Leaf), Vancouver and an Alaskan cruise. Our pre holiday service from Barrhead was excellent, particularly the service from Adla, our Barrhead contact, and they were able to incorporate almost all of the elements we asked for. The holiday arrangements worked very well, with no hitches at all. Most of the hotels we used were four star and with one exception - the Banff Caribou Lodge - we would... (read more)
★★★★★
“Trust”
Written on: 11/06/2013 by katdun
For most people the start of a holiday is a stressful time, I have travelled all over the world with Barrhead travel from China to Alsaka, any problems were solved immediately, this has built up a trust in Barrhead travel, that eliminates the stress. (read more)
★★★★☆
“Almost perfect”
Written on: 11/06/2013
We were happy enough with our booking through Barrhead Travel. There were a couple of "hiccups" which were ironed out before we left. One was the visas required for America, but this was sorted in time. The second was regarding our car hire, which was also ironed out before we left. We enjoyed our holiday. Flights were good and on time, hotels were mainly very comfortable, although the hotel in Hyannis, Cape Cod, was a little bit in need of some TLC in different areas. It was clean... (read more)
★★★★★
“Special Service for a Special Holiday”
Written on: 11/06/2013
From our first visit to Barrhead Travel we felt that the staff were interested in what we wanted to do and were happy to sit with us and give advice as we went through lots of different options, we were not sure where we wanted to go at that point just that it was a special holiday for us. After deciding that we wanted to do the Route 66 revisited Tour Victoria discussed everything we need to know. Proceeded to make our booking. We had no problems and everything was done efficiently. We... (read more)
★★★★★
“VERY PROFESSIONAL STANDARD”
Written on: 10/06/2013
IT IS FAIR TO SAY THAT THE ADVERT THAT BARRHEAD TRAVEL PLACED IN THE NATIONAL PRESS WAS DETAILED AND FAIR . FROM OUR PARTICULAR POINT OF VIEW, IT WAS JUST WHAT WE WANTED TO EXPERIENCE ON OUR FIRST TRIP TO CANADA AND ALTHOUGH SOME ELEMENTS COULD HAVE BEEN BETTER, WE WERE, NEVERTHELESS VERY SATISFIED WITH THIS TOUR AGENT AND THE SERVICE WE RECEIVED THEM ONCE WE HAD DECIDED TO BOOK THE TOUR. I BELIEVE THAT THE CENTURY PLAZA HOTEL IN VANCOUVER COULD BE BETTER. THE ROOM WAS FIRST CLASS BUT IT WAS... (read more)
★★★★★
“Friendly, knowledgable, efficient staff”
Written on: 10/06/2013 by Marie1592 (1 review written)
I've used Barrhead travel for some years now and I've never been disappointed. The staff just know what I want and are always eager to help me arrange a holiday specific to my needs. If I ever have any queries prior to the holiday, especially if you see a bad review on Trip Advisor, they are only too happy to help and in my opinion they have never been wrong and I've never been let down. On many an occasion I've had upgrades at no cost to myself. Overall I'm delighted with the individual... (read more)
★★★★★
“Canada and Alaska”
Written on: 09/06/2013 by sduckworth
We would thoroughly recommend using the services of Barrhead Travel. They arranged all aspects of the itinerary and the experience was first class throughout. This comprised stays at Niagara Falls, Vancouver, Kamloops, Jasper and Banff. The trip included a 7 night Alaska cruise on the Celebrity Century and a 2 day 'Journey through the Clouds' experience on the Rocky Mountaineer train. Many thanks to Craig and the team for helping to make our holiday a memorable experience. (read more)
★★★★★
“Organised to Perfection”
Written on: 09/06/2013 by H8DRC (1 review written)
Once again we placed our trust in the Orginisational skills of Barrhead Travel and once again (for the 6th time) we had 17 days without a hitch which included, 4 Flights, 4 Hotels, 1 Train Journey and 1x7 day Cruise,also Buses and Taxi's were included with all going exactly as stated in the Itinerary. (read more)
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Showing 11 - 20 of 596 Reviews
★☆☆☆☆
“worst website ever”
Written on: 09/06/2013
this must be the worst website ever impossible to get in to check holidays its a wonder they sell any (read more)
★★★★★
“Review of trip”
Written on: 08/06/2013
I wrote all I had to say on the previous questionaire. The staff at Barrhead Travel East Lilbride we excellent as always (read more)
★★★★☆
“Catered for exactly what we wanted. No false promises.”
Written on: 07/06/2013
Gatwick good airport. Fast and efficient checkin and security checks Air Transat good flight service. Efficient boarding, good food, inflight entertainment and service on board. Century Plaza Hotel good. Spacious suite, regularly cleaned and helpful staff. Travel Agent clear and precise. (read more)
★★★★★
“Barrhead Travel for reliability”
Written on: 06/06/2013
I find the Barrhead Travel Agents newsletters/website very useful and when I contact the staff by phone or email they quickly respond to my queries regarding suitable holidays. They can give me a variety of choices from which to choose. Staff are very efficient and friendly both on the phone and in the Barrhead Travel store. (read more)
★★★★★
“excellent”
Written on: 05/06/2013
The advisor looked after all our booking from start to finish. Excellent customer service received , any query however small was dealt with on a freindly professional basis. I look forward to booking my next holiday with barrhead travel. (read more)
★★★★★
“pleasant attentive staff”
Written on: 04/06/2013
Tried a few destinations but nothing was any bother to the team. Couldn't be more helpful. (read more)
★★★★★
“good service and holiday”
Written on: 04/06/2013
could not fault the service from the staff at Falkirk, they were excellent and every detail, she was so helpful and kind We will certainly go back to her in future. I would recommend Barrhead travel to any one for travel help Thank you. My only complaint was the web page address given through Jet2 it was Jet2.com/Royal Caribbean this was to help with booking seats and online check in, but try as I might I could not use this web page, I have written and asked for this to be looked into by... (read more)
★★★★☆
“very good at helping annoying customers HAHA”
Written on: 04/06/2013 by Nicola2611
As I state in the title, I do see myself as an annoying customer, as this was my first time travelling alone with my partner who also was on the same page as I. We wanted to make sure we had everything sorted and organised for our trip to Canada. Our travel agent was very understanding and helped us through anything we needed to know, even if it was the petty little things. I would recommend her as she was very kind, friendly and she made our holiday relaxing and amazing, Thankyou!! (read more)
★★★★★
“Ag and Gordon Turra”
Written on: 04/06/2013 by gordonurquhart (1 review written)
Just returned from a trip to Canada BC and Alaska cruise along with Rocky Mountain train and few days in Vancouver. Superb holiday very well organised from start to finish all transfers and excursions taxis etc went to plan' We went Red leaf on the Rocky Mountaineer and were very satisfied with the service and tour guide. The hotel rooms were all large and well equipped,the Century Plaza in Vancouver in particular was excellent very suitable for a six day stay. The Alaska cruise was with... (read more)
★★★★★
“Holiday with efficient Travel Firm /Hotel in every respcet”
Written on: 03/06/2013
Holiday booked by Barr Travel. Efficient and pleasant service with no hitches on either our outward joutney or inward journey home. No delays at all and transfer service slick and on time. Jardin Tropical the best hotel in Europe we have stayed in - warranted 5* rating. A totally successrful holiday and I could recomment every part of it (read more)
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Showing 21 - 30 of 596 Reviews
★★★★★
“I would recommend barrhead travel to any of my friends...”
Written on: 03/06/2013
I would recommend barrhead travel to any of my friends and family especially when dealing with an advisor at package holidays she has booked a few holidays for me and my wife now and everything has been more that we could have asked for she listens to what you want in a holiday and trys to add all the things in to it I have great confidence booking a holiday with them thank you once again. (read more)
★★★★☆
“Carnival Cruise to France,Italy and Spain”
Written on: 02/06/2013
The cruise exceeded our expectations and we had a wonderful time. The travel arrangements worked well, except for the taxi service in Barcelona - admittedly the flight was delayed but there was no-one to meet us, we went to the office and it took us over an hour to get someone to arrange our transport to the ship. We arrived at the port, very stressed, with 10 minutes to spare thanks to the driver who skill fully navigated the Barcelona traffic. 9 days later when we arrived back in Barcelona... (read more)
★★★★☆
“Wait & see”
Written on: 02/06/2013 by Vini1 (1 review written)
Have yesterday booked a cruise via this travel agent. Used this agent for the time. On Friday, 31st May 2013,I was comparing prices prior to booking & found their price to be the cheapest. Went to the local Co-Op travel agent and their price was £23 more per person. I asked them to price match it and their best offer was still £6.00 per person more. I then rang Barrhead and was advised by their agent that the price had increased by their quoted price by £23 per person!(not true) On... (read more)
★★★★☆
“ I Found Barrhead Travel very helpful”
Written on: 02/06/2013
The staff were helpful and friendly and the holiday was good value for money.The only problem was the passport and flight booking arrangements did not seem to have been passed on to the Thomas Cook website. (read more)
★★★★★
“Great help”
Written on: 01/06/2013
Not to sure about a cruise.but through everybody's help it turn out great (read more)
★★★★★
“good, no issues!”
Written on: 01/06/2013 by tompettitt
had no issues with this website for booking our flights from london heathrow, to Tokyo Narita, good prices, gave me all the information which was requried, kept me updated, i had a few queries which i emailed them, and they replied promptly, overall very happy with barrhead Travel would recommend, and would use again!! Thanks a lot for some great flights, and great customer service! (read more)
★★★★★
“very good inded”
Written on: 31/05/2013
Could not fault Barrhead Travel, the were very helpful with anything we enquired about and will certainly book with them again. (read more)
★★★★★
“Exceeded all of our expectations”
Written on: 30/05/2013 by ddlr (1 review written)
Booked our holiday through Barrhead Travel Scotland,Canada Travel Specialist. My wife and I wanted a holiday in Canada,and in all things it was beyond our wildest expectations. WE travelled from Gatwick airport on 4th May 2013 to Calgary returning via Vancouver airport on 24th May 2013.All transfers between destinations was taken care of,and there were no cause for complaints.These transfers were by way of bus,taxi and limousine,and we had vouchers for eac transfer. Upon arrival at Calgary... (read more)
★★★★★
“Fantastic”
Written on: 30/05/2013
Agent was very helpful when I had a few concerns just before travelling. (read more)
★★★★★
“Smashing..”
Written on: 29/05/2013 by glesgaboay
All was perfect from start to finish ,no qualms in using you again and would recommend to family and friends ,thanks (read more)
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Showing 31 - 40 of 596 Reviews
★★★★☆
“My 'Bucket List' trip to Canada and Alaska.”
Written on: 29/05/2013
Our bespoke trip was very well organised. There was some minor hic-cup with our itinerary four days prior to leaving. However, this was speedily sorted. I suppose, if I was totally honest, that I was apprehensive, wondering if we might encounter problems abroad. I need not have worried. Everything went like clockwork. Thank you to the Barrhead Team. (read more)
★★★★★
“Honeymoon in Canada”
Written on: 29/05/2013 by LJD1982
Our agent was great from that start very professional and helpful This meant we had a great trip and no issues with meeting our transfers and the hotels were all great. We were able to see the parts of the country we wanted to on our own timescale and not just part of a coach trip it was very personalised and expertly done. Our agent suggested we should to go to Victoria, which was really fantastic as it was Lobster and oyster season and we had great weather. This was a great example of the... (read more)
★★★★★
“The most wonderful holiday we have ever experienced”
Written on: 28/05/2013
From leaving Glasgow until we returned, the service was excellent.Coaches were on time picking us up at hotels and taking us to the Rocky Mountaineer train. Staff on board were very helpful and everything was just as you had told us. Luggage went on ahead to Vancouver and we had help with our overnight bag on and off the train . Hotel accomodation was lovely with great views.--Century plaza in Vancouver was a dream. Cruise ship the Norwegian Sun which you choose for us was perfect. Suite... (read more)
★★☆☆☆
“experience really upsetting”
Written on: 28/05/2013 by hairbearbunch (1 review written)
I just yesterday booked my first holiday for years travelling on my birthday in August. The guy dealing with my booking I have no issues with and he was lovely. He booked me a Thomson holiday and I booked and paid. Less than an hour later I went on Thomson website to look for some information only to see the same holiday for almost two hundred pounds cheaper. I phoned to be told it was because they had reduced the price as there was only one room left. I explained this is a huge amount... (read more)
★★★★★
“very friendly and helpful”
Written on: 28/05/2013
We dealt with a lady at Oswald St when we booked this holiday to Mauritius. We had dealt with her last year when we booked to go to Mexico and were very impressed by her. She went that extra mile to make sure we got exactly what we wanted at the price we wanted it for. It too was wonderful. (read more)
★★★★☆
“New York short break.”
Written on: 28/05/2013
Booked a short break in NY with friends. Flights were great there and back. Accommodation was central and was great to have breakfast included but the apartment was one bedroom instead of two, what we had requested and paid for! The staff in the hotel could have been more helpful but Barrhead Travel paid for another room which we got with 2 nights left of a 5 night trip to go. Great trip slightly marred by someone mucking up the booking of the apartment. (read more)
★★★★★
“GOOD SERVICE”
Written on: 26/05/2013
Its the first time in many years that I've used a Travel Agent and although you can d-i-y on the internet, they made things a whole lot easy and nothing was any trouble to them. I will certainly use them again. (read more)
★★★★☆
“friendly informative staff”
Written on: 26/05/2013
We went into store just to see what holidays were available we had no intention of booking one at that time but the staff went through so many holidays that would suit us and our budget with different options and we told the girl at the start we were just looking and not booking at this time, it made no difference she spent ages with us and in the end we booked a holiday as she came up with one that suited us to a t so we just couldn't say no The only down side was the charge they would... (read more)
★★★★★
“Barrhead - still Number 1”
Written on: 24/05/2013 by Ilnwood (1 review written)
Have used Barrhead exclusively for all our cruising and will continue to do so. Courteous and efficient staff prepared to go the extra mile to make thing go smoothly. After reading all the literature in the press etc we usually finish up phoning Barrhead telling them what we would like and when. They always come back with two or three or more suggestions and have never failed to come up with at least one which meets what we are looking for and within our budget range. Have recommended... (read more)
★★★★★
“Hotel K@K excellent Prague city break first class”
Written on: 24/05/2013
Holiday arrangements covering hotel, flights and transfers were all first class.Interest level brilliant and we learned an amazing amount about the Chech Republic the history from early AD to the present time. Brollies were a necessity but the weather problems were fleeting and did not cause distraction or impinge on our enjoyment There was nothing we found cause to moan about. We are totally enthuisiastic about Prague, its culture and friendliness of its people. What more can I say? (read more)
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Showing 41 - 50 of 596 Reviews
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Vini1's Comment
Written on: 04/06/2013
Seems that you had a lovely holiday, but you have not mentioned as to where you went. In which city/place is Jardin Tropical hotel?