Safestyle UK Reviews - www.safestyle-windows.co.uk

★★★★☆
4.5 / 5
7274
89.6% of users recommend this
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Latest Reviews

★★★★★

“My new windows”

Written on: 25/09/2017 by Mathern (1 review written)

We are over the moon with our new windows such good quality, they have made such a big difference to our home.the people were very proffesional. They installed them quickly with not to much mess. Aftercare was good and will most definitely buy more. And would be happy to reccomend safestyle to family and friends… Read Full Review

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★★☆☆☆

“Not What Was Ordered/Requested. Damaged Wash Basin”

Written on: 24/09/2017 by 210Bowen (1 review written)

Phase 1 (rear & side of property - 7 windows, side door & French doors) French doors were 50+mm to low so had to use packers on the top, looks dreadful a mass off white upvc! Door has also developed a squeak upon opening and closing. Also requested no restrainers on order so doors could be fully opened back to the outside wall, they've been installed with restrainers and if removed will leave screw holes in the frame. Asked for side door and French doors to be keyed alike, but got different… Read Full Review

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★★☆☆☆

“Customer care”

Written on: 23/09/2017 by Carterzz22 (1 review written)

Three weeks ago I had a patio door fitted last week I could not close the door,I tried the costumer care line twice could not get through. The voice on the phone advised to call the help line and leave a message which would be answered with 24 hours, I have left two messages on this 'help line' and have recieved no reply. Perhaps safe style monitor their reviews more closely than their helpline if so please contact me… Read Full Review

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★☆☆☆☆

“Don't turn up ”

Written on: 23/09/2017 by AdisonWoodward (1 review written)

We made an appointment for a quote the first time they made an excuse why the couldn't come then they made another appointment for the next day then they didnt even turn up I would recommend nobody ever uses them at all they are a right bunch… Read Full Review

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★★★★★

“Quick, efficient and professional service”

Written on: 22/09/2017

Very pleased with the service. Fitters were quick and efficient in replacing all the windows in the house, including patio doors - impressed that it only took 1 1/2 days. Would recommend to others… Read Full Review

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★★★★★

“Safestyle customer review”

Written on: 22/09/2017 by hdWhite208 (1 review written)

I have used Safestyle three times over recent years. Each time their price and service has been exceptional. Installation was always at a time convenient to me and the installer did an excellent job, leaving things clean and tidy. Their products are of a high quality and have definitely improved my home's heat retention. I recommended Safestyle to my sister who used them to replace her patio doors. I'm definitely one happy customer… Read Full Review

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★★★★★

“Outside door and patio doors”

Written on: 22/09/2017 by Housewife12 (1 review written)

Just recently we had a new back door fitted. The workmanship was excellent and the fitters were great they worked efficiently, quickly and completely cleaned up after them selves. This is the second time we've used safestyle previously having patio doors fitted… Read Full Review

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★★★★★

“Good service”

Written on: 22/09/2017 by Lynnabbott90 (1 review written)

I was very pleased with the service from Start to finish. The surveyour was very good and the fitters were polite and good at their jobs. They made sure my house was ok when they left. All in all it was a fast and friendly service… Read Full Review

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★★★★★

“New Windows & doors”

Written on: 22/09/2017 by Andybraybrook (1 review written)

Very pleased with new Windows fitters very professional would recommend them to our friends & neighbours… Read Full Review

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★★★★★

“Happy customer”

Written on: 22/09/2017 by Zaydenh175 (1 review written)

Greathe product and the installation was carried out by a professional fitter with no problems… Read Full Review

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★★★★★

“Excellent service and price ”

Written on: 22/09/2017 by sophaskham (1 review written)

Very good service, very easy, will be using again if we ever need another door!… Read Full Review

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★☆☆☆☆

“UNPROFESSIONAL AND UNRELIABLE”

Written on: 21/09/2017 by Gomeznh332 (1 review written)

They didn't come to installed our door on the day that was first booked as they lost our paper work and needed more details from us. within 4 weeks of installation, we kept having problem with the lock mechanism and found myself locked out with my children on numerous occasions until my husband got home. Even my husband struggled to open the door. Rang safestyle to book an apt to fix the door. but they didn't turn up at the agreed time. When we rang to yet book another appointment for them to… Read Full Review

Safestyleuk's Comment

Written on: 22/09/2017

Sorry to read that you're unhappy with the response time for our engineers to rectify the problem with your door lock. I've not been able to locate a contract to investigate this but if you let me know your contract number I'll get someone to see if we can attend sooner. Five weeks is a lot longer lead time than usual for an engineer unless you requested a specific date/time-slot?
Regards
Digital Team

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★☆☆☆☆

“DIABOLICAL CUSTOMER SERVICE”

Written on: 21/09/2017 by levilevi (1 review written)

VISIT 1 DIDENT TURN UP VISIT 2 SENT A NOVICE NO IDEA VISIT 3 SAVAYOR COST £100 WRONG MEASUREMENTS VISIT 4 SAVAYOR NUMBER 2 RIGHT MESURMENTS CONTRACT SIGNED 27 DAYS LATER PUT PRICE UP BY £2500 NO THANKS… Read Full Review

Safestyleuk's Response to levilevi's Review

Written on: 22/09/2017

Sorry to read about the issues with the pricing/measurements on your project. I've passed this over to the sales training team to investigate and I'll chase up your survey fees to ensure the request has been processed. Apologies for the inconvenience.
Regards
Digital Team

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★★★★★

“NEW WINDOWS”

Written on: 21/09/2017 by Ivorw (1 review written)

I have had new windows installed and am delighted withe finished product especially the lovely new bay window. The installers were excellent, arrived on time and just got on with the job in hand. The only problem the installers encountered was with one of the overhead seals not fitting on the bay window because the surveyor had not measured correctly. So all I would say to potential customers is to check with the surveyor he's entirely happy with his measurements (I didn't!). Other than… Read Full Review

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★★★★★

“The A Team Workers That Fitted My Windows Efficiently ”

Written on: 21/09/2017 by tlBatchelor290 (1 review written)

The team arrived nice and early, they introduced themselves and ran through how they would be working. After that they just got on with it out came the windows and in went the new,they just seemed to work well as a team. Tea, Coffee and biscuits kept them going.They also cleared up very well… Read Full Review

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★☆☆☆☆

“DO NOT USE ”

Written on: 21/09/2017 by peter340 (2 reviews written)

Had SafeStyle fit 6 windows & front door 7 weeks ago 3 of the windows need replacing (damaged) the others need work on them front door is marked and needs adjusting have waited in three+ times for them to return and they don't bother showing up. You can buy a better product off the shelve at your local DIY store SafeStyle says theirs is made in a state-of-the-art facility (rubbish)you`d get better quality if it was made in Taiwan. The fitters they use are subcontractors so they don't care how… Read Full Review

Safestyleuk's Response to peter340's Review

Written on: 21/09/2017

Sorry to read that your installation has caused problems and there have been missed appointments. I've not been able to locate a contract to get this investigated with the customer service team and find out why engineers have failed to attend. Would it be possible to let me know your contract number so I can get this logged in and rectified?
Regards
Digital Team

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Peter340's reply to Safestyleuk's Comment

Written on: 21/09/2017

contract number 1199133

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Safestyleuk's reply to Peter340's Comment

Written on: 22/09/2017

Thanks, I've passed this over to the customer service team on your behalf.
Regards
Digital Team

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★★★★★

“Okay”

Written on: 20/09/2017 by Bondpg279 (1 review written)

Fabulous time hallway looks twice as big now. Installation was efficiently done as fell asleep during it. Would happily recommend to family and friends… Read Full Review

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★★★★★

“excellet quality”

Written on: 20/09/2017 by 241Hull (1 review written)

For the quality of the the windows they are excellent value for the money. would recommend safestyle to friends and family for the speed and clean and tidy work by the installers… Read Full Review

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★★★★★

“Fantastic Service, Amazing Product and an Unbeatable...”

Written on: 20/09/2017 by Hood441 (1 review written)

After seeing the new, very professional advert for Safestyle on TV, me and my partner decided to get a quote. With both me and my partner working full time other window companies have been reluctant to accommodate with an evening appointment, but not Safestyle- There local sales representative was more than happy to attend at 6pm, a great start! The sales Representative called in advance to advice he was on route and turned up exactly when he said he would. Arriving at 6pm we wasn't sure if he… Read Full Review

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★★★★★

“The two peoplemails who came was vertical nice and...”

Written on: 20/09/2017 by Lassie43 (1 review written)

The two peoplemails who came was vertical nice and pleasant and very friendly. They covered my carpets and covered my TV which was nice of them. At the end of putting my windowishlist they cleaned my windows for me and cleaned up all the mess which was very nice of they they showed me how to open windows and lock them how the vents work and let me try them before they left as well. I am very pleased with the windows… Read Full Review

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