Choice Quote Reviews - www.choicequote.co.uk

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★★☆☆☆
2.4 / 5
40% of users recommend this
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  • Customer service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Just want your hard earned cash and provide poor after...”

Written on: 24/04/2014 by Stoneff129 (1 review written)

They never send me a renewable quote and left me uninsured (maybe my fault for not checking my insurance). I e-mailed them 3 times, got no reply, phoned them twice, first time I was told someone would call me back, they never did. Phoned them again and told them I wanted a Proof of No Claims and was told they would call me back. I am still waiting. I believe my next step is to make contact with their MD … Read Full Review

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★☆☆☆☆

“awful avoid”

Written on: 20/06/2012

car insurance took 8 days to get any documents and not even an email to say they had even received my online application. Statement of fact which is supposed to show all your details had 8 incorrect facts and said I had a security alarm fitted which I did not have. This statement of facts had in small print at the bottom that if anything was incorrect and you did not correct it your car insurance could be invalidated so I called them to be told to ignore the errors they were just defaults so i… Read Full Review

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★★★★☆

“So far so good”

Written on: 22/06/2011 by Pete of Romford (4 reviews written)

I've just renewed my car insurance with Choice Quote purely because prices generally seem to have increased out of all proportion this year and they were the cheapest. (£285 against renewal of £400 and others around £350) I am pleased that they have told me that they do not renew policies automatically, which is great. Churchill and Masterquote both auto renewed against my specific written instructions in the past, so I would never trust either of them them with my credit card details ever… Read Full Review

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Pete Of Romford's Response to Pete of Romford's Review

Written on: 27/06/2011

only 2 days later so far so BAD. Having been told catagorically that they "do not do auto renewal" they are now trying to keep my credit card details and in their words "may do auto renewal next year". They refuse to delete my card details in defiance of the Data Protection Act 1988. They have lied to me and I would never use this company again.

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Anna123's Response to Pete of Romford's Review

Written on: 20/06/2012

was told that choice quote could not give me a refund on the credit card I paid with as they do not keep credit card detail, so I have to wait up to 2 weeks for a cheque. Looks like they make up the rules as they go along to suit their interests.

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★☆☆☆☆

“Filled in an online form for insurance,was going to...”

Written on: 30/11/2010

Filled in an online form for insurance,was going to pay in full on my debit card. Finally got to end of forms only to be told my application had been declined due to my employment status!! Yes I am UNEMPLOYED but does that mean I should be discriminated against due to this??!!! Disgusted to say the least!… Read Full Review

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★☆☆☆☆

“Not too bad on prices. Terrible on customer support...”

Written on: 10/06/2010

Not too bad on prices. Terrible on customer support beyond the sales. Very abrupt and inflexible. Overall not happy with their after sales here at all. I am a business user and expect to see insurers treat clients with some degree of respect.

I would never recommend them on this basis. It's true that you get what you pay for and in this case the seemingly good prices are outweighed by poor service.

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★★★★★

“Fantastic service from Choice Quote, very friendly...”

Written on: 24/02/2009

Fantastic service from Choice Quote, very friendly staff and received documentation next day! Price was £20 more expensive but the gentleman on the phone impressed me that much. Also called to add my old vehicle on for 2 weeks and their Customer Service department were also VERY helpful! Always worth a phone call!!!!… Read Full Review

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★★☆☆☆

“How long does it take to have a letter delivered? My...”

Written on: 26/04/2008

How long does it take to have a letter delivered? My previous insurance broker had it there the next day. This has ruined my schedule of buying my new bike completely. I'll never use this insurance broker again as they just take too long… Read Full Review

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★☆☆☆☆

“Terrible at refunding money. they take your money very...”

Written on: 13/02/2008

Terrible at refunding money. they take your money very quickly from visa card. but when you want it back you have to go through a long drawn out procedure just so they keep it in the bank gaining interest. it takes weeks!!! very disappointed… Read Full Review

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★★★★★

“I tried to find loads of cheap quotes on the net but...”

Written on: 15/05/2007 by twiggboy1 (1 review written)

I tried to find loads of cheap quotes on the net but none were as cheap as these guys. Make sure you phone them up though because they beat there online quote by £20. I insured a Yamaha jog r 2001 at 17 for £134..............I then wrote it off 2 weeks later and Choice Quote handled it so well they were quick efficient and really hassle free… Read Full Review

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★★★★☆

“I have just brought a new scooter, and after getting 5...”

Written on: 23/05/2006 by AlfieUK (1 review written)

I have just brought a new scooter, and after getting 5 quotes from the major household names I came across Choice Quote who seem to specialise in Niche insurance. Anyway, to cut a long story short, they saved me £73.

I have already recommended them to two of my friends who saved £47 and £38 respectively. Very helpful knowledgable sales staff too… Read Full Review

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