Insparations Bocca Granda Reviews

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ordered at tub june 2008 arrive damaged, still have had no replacement must have phoned 100 times just fob you off and tell lies they are abunch of crooks and Im taking them to court steer clear of this company!!

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Ordered a spa and gazebo from Insparations Bocca Granda on 06 June 2008 told would be installed within 6 weeks. Hot tub arrived 28 November, gazebo 16 December Hot tub cabinet appeared to be damaged and leaking pipes from install, gazebo damaged doors could not be closed. 6 jets seemed not to be working, water sprays windows of gazebo as damage to jet adjuster. Am now waiting to go to court. Will update after court hearing

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I also ordered a Insparations Bocca Granda hot tub as the deal they was offering sounded really good. After being given the sales pitch we preceeded with a £500 deposit and was happy until we googled their company and came across this! We immediately canceled our order and within 3 days received our refund.

Its true if it sounds to good to be true it probably is!

nigelcrocker's review has yet to be rated - Be the first!
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I ordered my spa in June again with the promise of receiving a stock tub within 6 weeks. Got the letter about delivery issues, custom clearance etc etc.
Got told about needing electric put in which cost me £500 plus spent £600 sorting out the garden to put it in!!

Never phoned me, I have always chased them.

Basically I have chased every week and now can't even get through to the Company. Luckily I paid with a credit card and so will try and claim back with them. I do not trus ...

sharonp1953's review has yet to be rated - Be the first!
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I think it is a shame that the product is so let down by the other issues. I have also been unable to get the product and so have had to switch products a number of times and am still not happy.

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I wonder if anyone can give me any advice on my hot tub dilemma? We purchased a Manhattan Hot Tub from Trade Price Hot Tubs, paid the full amount on my credit card and was given a 6 - 8 weeks delivery date of a 'stock item'. After many phone calls and insistence, we finally got the hot-tub on 3rd October (14 weeks). The installer happened to be the sales person too! The delivery was an awkward one, which resulted in the wood frame snapping in the corners. We are still awaiting replacement of ...

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I have had the same experience with this crowd. I have paid the full amount for the Manhattan Tub. I First met with the salesman on 12th September, after paying £500 deposit for someone to visit, then £2000 on 13th September and asked to pay the balance on 28th Sept, when the tub was due to be shipped. Originally the tub was due to arrive today 7th November, although I have chased numerous times to have confirmation of delivery. No date has been given. They do not even know if the tu ...

prybar's review has yet to be rated - Be the first!
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The spa I got from Spa Serve is great (Gulf Coast), but delivery took weeks and weeks. They wanted full money before delivery, but I only paid 30%. Then they would not unload it off the lorry until they had my credit card details to pay the rest. They would not answer calls, and they didn't return calls. I had an agreement of chemicals for 2 years, and I was told 24 boxes would come with the hot tub. In fact, only 1 did, then 6 came over the following 6 months, and then it stopped. In the end I ...

dunn8a's review has yet to be rated - Be the first!
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The Inspirations Bocca Granda hot tub looks good in the brochure, but customer service is a joke! Now having to take the legal route to get a refund.

rutheyd's review has yet to be rated - Be the first!
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I also purchased a Manhattan hot tub on 16th June 2007 through Tradeprice Hot Tubs. I was told it would take 8 - 10 weeks, but even if I paid in full, the tub would not arrive any quicker; it just meant I would get a £300 discount. I have paid 2 instalments, both of £1,500.00. I got a letter on 14th August 2007 stating that there was a delay in shipping due to a backlog, and they would contact me soon to arrange installation. I ring them every week, and I am told every time that the ...

bewsbury's review has yet to be rated - Be the first!
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Insparations took nearly 4 months to deliver my hot tub, but no gazebo steps, lights or caddy etc. I am still waiting.

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I ordered a Bocca Grande Spa and Gazebo package from them over six months ago, and I paid in full. The basic spa arrived, but the Gazebo, caddy and other items that were ordered did not. I've been given several delivery dates for the outstanding items that came and went, but still no goods arrived.

I give the Boca Grande spa a rating of 3/10 for quality and value, but I give Insparations 0/10 for delivery and support. Obviously I can't rate their Gazebo since it has never been delivered. ...

WillyWonkaUK's review has yet to be rated - Be the first!
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I would recommend Inspirations Bocca Granda hot tubs and spas to all. Very good product, and the after sales was great, especially from the service manager. They operate a direct sales business and appear to offer many savings over other dealers (they are apparently a distributor).

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Inspirations hound you for your money, and you have to pay up front. I am still waiting for a number of items three months on. They will not respond to phone calls or emails.