Tefal Clipso Vitamins 6l Pressure Cooker Reviews

Guest's Response to venusspecimen's Review

Written on: 12/07/2011

I've got the same model, i.e. a Tefal Clipso Vitamins and while I would agree that the older models are more straight forward and the parts last longer, this nis my third stainless steel pressure cooker, I'm surprised that yours leaks steam. I've used mine severasl times a week for about three years and it is beginning to leak steam, but only I think because it has had so much use that the gasket is beginning to shrink.

However, a far greater problem is that one of the black "hub caps" (as Tefal call them)to the right of the lid handle has come adrift and when I rang Tefal today they would not sell me the part saying it's a safety part and they only sell such part to the trade, yet when asked who I should contact they stated that they do not have an authorised repairer. They suggested I contact Belstar in Birmingham although they pointed our that they do not supply Belstar with their spare parts as they are not authorised by Tefal, however Belsar apparently manage to get hold of Tefal parts from another source. I think it's a ridiculous situation for such a large company not to have an authorised servicer of one of their products, particularly regarding such an expensive, quality product.

I checked with Belstar, who were extemely efficient. They don't fit the parts but have them in stock. I've ordered a pair of hubs, although I'm not sure how I am going to get them fitted. Tefal stated that some people just buy a new pressure cooker, but that would seem such a waste. If I am forced to do this, I certainly won't buy another one of this design. sales@belstar-electrics.co.uk