Hotpoint WD640 Reviews

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Hotpoint WD640
1.2 stars
Average rating for this product is: 1.2 out of 5

From 0 ratings and 19 reviews

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Average Ratings for Hotpoint WD640

  • Ease of Use3.2 stars
  • Durability1.2 stars
  • Style2.7 stars
  • Service & Support0.5 stars
  • Value for Money1.2 stars
  • Overall rating1.2 stars

19 Reviews For Hotpoint WD640

  • Laura12345 Rank: Lance Corporal 3rd Jan 2009

    Reviewer rating: 4.5 stars


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    Good Points: Quiet, washes excellently, easy to use, good delayed timer, great digital display which counts down the wash time and also lets you know what stage the washing is at, does hand wash items very well, good choice of programmes, easy to change wash temperature on every programme, 25 degree wash.


    Bad Points: There isn't a rinse and fast spin so if you wanted to do an extra rinse and fast spin you would have to do an extra 15min fast spin at the end of the rinse/spin programme. The auto dryer would go on forever! The dryer isn't the best but washer/dryers tend not to dry as well as stand-alone dryers.


    General comments: I have had this Hotpoint WD640 machine for over three years now and have had no problems whatsoever (touching wood as I don't want to jinx myself!). It is on almost every single day, sometimes three or more times a day. It copes with delicate hand-wash items and muddy childrens clothing. I thoroughly recommend this machine and would happily buy another. Perhaps, as one reviewer pointed out, people only leave comment if they are unhappy.

  • Crockel 2nd Jan 2009

    Reviewer rating: 0 stars


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    The most gut-wrenching issue for me with the whole Hotpoint ownership was the fact that my Mum bought it for my wife and I as a wedding present 4 years ago. From memory it had problems in its first year which lead to me buying extended warranties in all subsequent years. I would never normally buy extended warranties and this is the only product I have ever bought where I have bought one. If you don't have one buy one quick or keep your figures crossed hard! The faults which occurred covered jus ...

  • Skyranger 21st Dec 2008

    Reviewer rating: 0.5 stars


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    Had this machine nearly 3 1/2 years and had repair engineer out at least 3 times a year every year so far. have extended insurance which has been a godsend as i just couldnt afford to have it repaired as often as it has been. constant problems with dryer unit failing, engineer told me last time it couldnt be replaced again as they dont make the part anymore. Had to call them again today, was making loud metallic noises and smelling of electrical burning - great christmas eve in waiting for the ...

  • cstaunton Rank: Lance Corporal 7th Dec 2008

    Reviewer rating: 3 stars


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    Well, I ordered a replacement pump from partmaster for my WD640 - £17.99 plus delivery next day. Fitted it in ten minutes, and guess what??? - The machine is working better than ever. I know some of you guys have had bad experiences, but honestly, in 5 years of having this machine, this is the only problem it has given me, and was very easily solved. Thanks to everyone on here that helped me to identify what the problem fault code was. Happy that I have got my undies out!

  • cstaunton Rank: Lance Corporal 3rd Dec 2008

    Reviewer rating: 2.5 stars


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    well, its finally happened to my Hotpoint WD640 in a big way. Fault F-05 !!! - I have removed the hose from the bottom of the drum and cleared that out, and yes there was some bits in there. Cleaned out the hose, put it all back together. Still same fault. Checked the pump and took that apart, all clear. Guess the pump may not actually be pumping as no water coming out! Well, Ive ordered a replacement pump today to try that and if it works great, but if not, the machine is going to get a real s ...

  • mchunt74 2nd Nov 2008

    Reviewer rating: 0.5 stars


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    Very poor customer service. Started throwing up water, customer service told us it was our fault due to washing at 30 degrees! managed to get them to fix it under warranty eventually - service man cleaned filter which solved it just long enough for the warranty to expire.private repair guy said pump broken and should have been replaced when fixed previously. will never buy hotpoint again.

  • Guest 18th Oct 2008

    Reviewer rating: 0.5 stars


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    I am a single person so I just use my washing machine once or twice per week. However, my Hotpoint WD640 has needed two major repairs in two years. The first one took place just three months after I bought and the second one, less than two years later. On both accasions the whole circuit board had to be changed,. It is a very difficult machine to fix so your local washing machine service won't be able to do the job, Therefore, you have to contact Hotpoint if you have any trouble with the mach ...

  • chrisjayuk Rank: Sergeant 15th Sep 2008

    Reviewer rating: 0.5 stars


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    I bought this Hotpoint WD640 washing machine and found I had to endure 7 engineers visits in its first 8 weeks! New door latch x 2, new door, new pump x 2, new door seal, new condenser unit, new dryer fan and element and finally a new motor!The noise, the constant calling Hotpoint and taking time off work, the engineers who apologised and repaired it knowing they would be back, the hours and hours of waiting for washing to dry, the dreadful rinse cycle - towels needed another 3 rinse and spin c ...

  • rushal 3rd Sep 2008

    Reviewer rating: 0.5 stars


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    Bought this machine in Feb 2006, and since then it has been repaired a few times, with basically similar faults everytime, blown modules, water leaking, dryer not working. Its just gone wrong again, but this time is going to its maker in the sky (not bad for a machine with 2 and half years service, sorry 1 and a half years service as nearly a year has been wasted waiting for it to be repaired, no kidding!). Even though we have an extended warranty, we just can't be bothered any more. No-one will ...

  • Lozw 28th Aug 2008

    Reviewer rating: 4 stars


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    Not sure why everyone else who has reviewed it here has had so many problems with the Hotpoint WD640. Perhaps the only people who post reviews are those who have something to complain about.

    However, we have had ours for a couple of years. On almost everyday, sometimes twice a day. Never had a problem. Worked perfectly and tirelessly.

  • tototoner 10th May 2008

    Reviewer rating: 0.5 stars


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    strongly advise anyone thinking of purchasing this Hotpoint WD640 to think again. Only had it 2 months when it 1st broke down, and it has broken down 5 times since. Machine is 15 months old now so we've decided to cut our losses and get a reliable brand.

  • dumcanwood 26th Apr 2008

    Reviewer rating: 4 stars


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    Hotpoint have removed the traditional screw plug at the front that lets you remove anything clogging the drain pump, if it starts flooding from the powder draw you have to take the back off, remove the jubilee clip from the 3" black rubber hose & clean the large plastic ball that acts as a non return valve.

  • alfiedyer 13th Jan 2008

    Reviewer rating: 0 stars


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    I have had to call out an engineer 7 times in 2 years because the dryer had packed up. They have replaced the offending part on every occassion!! I have this morning called Hotpoint again because the dryer has packed-up and they now have a new policy of charging £89 call out up-front and if it is the same offending part then they will refund the money! What a nerve! I will be calling customer services on Monday and will start my campaign to make them replace this substandard machine an ...

  • darwensteve 10th Nov 2007

    Reviewer rating: 0 stars


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    I bought this machine 11 months ago. Within a few weeks it had gone wrong, the machine is terrible. We have lost clothes, had clothes ripped, colours run due to dodgy thermostat boiling the water. Nightmare.

    The auto dry is poor and even the Hotpoint engineer admitted it not a good feature.

    Told by Hotpoint that the built in filter clogs up with dust then backwashes dye into machine. We have had loads of clothes stained, even when washed on their own.

    After 11 or 12 call outs I demande ...

  • Nathansmum 27th Sep 2007

    Reviewer rating: 0.5 stars


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    We bought a WD640 in July last year and the thermostat failed in November. An engineer came and fixed it only to return again in February for another breakdown. Fixed again and then failed again in June and again at the beginning of August. Because it was just over a year old we had a hell of a job to get Hotpoint to agree to a replacement, but eventually they agreed. The replacement model came 2 weeks ago and would you believe it, this afternoon it's happened again!! I'm not even going to bothe ...

  • nappleton Rank: Lance Corporal 27th Feb 2007

    Reviewer rating: 0 stars


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    Avoid at all costs its disgusting with so many problems Hotpoint are cashing in on my misery.

    I think having only owned this for a year we will be getting rid thats £400 down the drain :0(
    Can anyone recommend a good quality washer dryer please or would we be better just getting separates? Room is a problem though so i would prefer a combined, help anyone

  • DUNDIE 24th Jun 2006

    Reviewer rating: 0 stars


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    Take my advice this Hotpoint WD640 is a product to body swerve. I am a service engineer in a different field, and the fault with this machine is in the Module(believe me I have experience). Which they have not been able to eradicate, you will struggle to get the service people to deal with your problem and the engineer simply wants to replace the module and get out the door before it breaks down again. which is anything between 1 day & a week. The great thing for us was that it was bought throug ...

  • alisonacr 26th May 2006

    Reviewer rating: 1 stars


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    This Hotpoint WD640 model is awful. Don't bother with it. It will be broken more often than usable.
    Hotpoint customer services are not at all flexible and they just don't care.

  • KBailey Rank: Lance Corporal 19th May 2006

    Reviewer rating: 0 stars


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    The Hotpoint WD640 itself isn't too bad but not great either. I don't know if the problems I have had with this model are common or if I've just been unlucky but the after sales service from Hotpoint is terrible and I will never buy another product from them. I've cancelled my extended 3 year guarantee as once the free 12 months is up I feel I'm better off cutting my losses and putting that £130 towards a new machine. Based on my own experience I would not reccomend this model or Hotpoint ...

Product details

Main characteristics: Weight Capacity: 5.99 Kg Washer Type: All-in-One Washer / Dryer Load Type: Front Load Wash: Wash Presets: Hand Wash, Wool, Wrinkle-Free Ex more details...