Computer Planet Reviews - www.computerplanet.co.uk

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★★★★☆
3.7 / 5
69% of users recommend this
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★★★★☆

“Computer Planet - A very friendly company who like...”

Written on: 14/07/2013

It's particularly hard to build a computer, as me and my friend found out when we accidently unplugged a USB from the motherboard and had to plug it in again. The guys at Computer Planet however make it ridiculously easy. You tell them exactly what you want out of a computer and they give it to you with a pile of free stuff along the way. I got my computer shipped out 5 days before they said, too! I do have a couple of things that went wrong with my computer though, some of which are possibly… Read Full Review

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Caombl's Comment

Written on: 01/11/2013

Signed by: ComputerPlanet, your best friend...

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★★★★☆

“good service ”

Written on: 08/02/2013 by cliffordkid (1 review written)

very happy with the service and my PC… Read Full Review

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★★★★☆

“Computer Planet: Great website, product choice, ease...”

Written on: 25/10/2010

Computer Planet: Great website, product choice, ease of use. Great customer service response time - great PC build, well constructed with everything present & correct and runs like a dream... however the promised timescale & production process updates were not kept & my build took twice as long as advertised and inaccurate timings were given when chasing. The advertised Free copy of Dirt 2 wasn't included. Was told voucher included to cover this but there wasn't. (Remains… Read Full Review

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Computerplanet's Comment

Written on: 11/11/2010

Sorry to hear that NVIDIA did not include the free game voucher. Please email sales@computerplanet.co.uk with your order number and we will send you a replacement voucher for a free game.
<br/>
<br/>Thanks

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★★★★☆

“Bought a pre-designed Silent Intel i7 PC. Had problems...”

Written on: 18/10/2010 by magichni (2 reviews written)

Bought a pre-designed Silent Intel i7 PC. Had problems with my old computer as it was a bit noisy, so buying the Silent Intel i7 PC was just fantastic! The specs are great too. Delivery was on time. Great experience all round… Read Full Review

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★★★★☆

“I can see how some people might have a problem with...”

Written on: 16/11/2009 by stukerr (7 reviews written)

I can see how some people might have a problem with these guys, but I have always found their prices very reasonable and with a competent website that allows I would say more customisation than say Dell's website whilst also loading up very quickly.

Build time is a little long, but then I had to wait 2 months for a dell that never came one so can't really moan! Plus they chuck in the odd frebbie, albeit quite cheapo freebies!… Read Full Review

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★★★★★

“I don't normally write reviews, but there's a lot of...”

Written on: 05/06/2009

I don't normally write reviews, but there's a lot of bashing of Computer Planet going on on all the review sites I've read, including talk of bribes for writing good reviews etc., so I thought I'd break the mould and share my slightly more positive experience.

I loved the website. Easy to use, well laid out, very professional. I asked two or three questions whilst I was deciding on the spec for my computer and was advised about what I might change in order to suit my needs more without driving… Read Full Review

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★★★★☆

“Firstly the machine works, otherwise Computer Planet...”

Written on: 19/05/2009 by Paul Gill (1 review written)

Firstly the machine works, otherwise Computer Planet would be the very first to know!

Feelings are positive. Having previously bought an off-the-shelf computer from a major internet supplier, I was immensly disappointed to find the installed DDR2 memory referenced in the spec wasn't supported by the mother board, nor could I increase memory beyond a paltry 2Gb. Things were so bad I gave the machine to my wife!
On request, Computer Planet provided useful help with the spec and the machine is… Read Full Review

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★★★★☆

“ I was very happy with the service and product I...”

Written on: 18/05/2009 by mandydb2 (1 review written)

I was very happy with the service and product I received from computer planet. It took a little longer than stated on the website but there was a couple of issues with my machine which held up the procedure.
The machine is fantastic and ready to go the moment it came out the box, no fiddly setup, everything was installed and ready to go.

I would defiantly use them again in the future and recommend them to friends who are looking for a custom machine… Read Full Review

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★★★★★

“Good website, all the parts came as specified, came on...”

Written on: 01/10/2008

Good website, all the parts came as specified, came on time, came with a foreign power cable which i mentioned to them but didn't mind because i had a spare they then sent me a uk cable the very next day, even though i said i had the computer up and running.
Even though the website shows the warrenty has started on the day the order is processed they reset the warrenty date to when they actually send the product out to you… Read Full Review

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★★★★★

“Thank you to Computer Planet for a great deal indeed,...”

Written on: 09/09/2008 by brainstormz (1 review written)

Thank you to Computer Planet for a great deal indeed, computer is still running great.
the main reason of choosing them was the price of a products they sell, and the very new products they offered for such low price.
the PC I made cost me about 400 pounds and in other shops online, or proper ones the PC with same modification was nearly one thousand or more!
So I think you know what I mean, it's a great deal indeed!
I've met lots of people since then with PC problems and fixing them, so I… Read Full Review

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Justwantafairdeal's Response to 399814_brainstormz's Review

Written on: 05/11/2008

I disagree with this review because...
<br/>In addition to delivery within stipulated timescales, I believe that PC's ordered should come working and stay working. My experience of Computerplanet is that both of these things evaded them.

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★★★★★

“no qualms in using Computer Planet again.. ”

Written on: 08/09/2008

no qualms in using Computer Planet again..
they have not failed me and they helped a great deal in my selecting the best spec to suit my needs within a budget.
thanks guys and i wish you continued success.
i recommend you to any future PC buyers who require a custom built machine.
perhaps some future buyers would do well to seek your experts opinion on the spec they are requesting as to its optimum performance before they decide to buy.
after all that's why your experts are there.
so thanks… Read Full Review

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★★★★★

“One point that would be easy to solve: my order...”

Written on: 08/08/2008 by L Whyte (1 review written)

One point that would be easy to solve: my order involved 2 parcels and of course they arrived on different dates as they had got separated. I think Computer Planet should tape them together to avoid this. I sat looking at my beautiful new system all night as the d/sub converter for my existing monitor was in 2nd parcel which hadn't arrived - bummer.

The proof is in the pudding: my system was chosen from a wide range of components hand built to order; professionally put together and finished… Read Full Review

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★★★★★

“I'm writing this review after some fantastic customer...”

Written on: 05/08/2008 by ryanmildiner (1 review written)

I'm writing this review after some fantastic customer service.

A year and a half ago I bought a £1200 PC from Computer planet and took out a 3 year guarantee, since then I have upgraded the motherboard, Ram, and case, most manufactures would say upgrading the PC voids the desktop, Computer Planet don't.

-then recently my Power supply unit died.

I emailed them and with in an hour I got a reply, with in a few days a UPS truck arrived at my door to pick the Power supply unit up at no cost to me and… Read Full Review

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★★★★☆

“I had my doubts about buying from CP after reading all...”

Written on: 25/02/2008 by Avo (1 review written)

I had my doubts about buying from CP after reading all the negative reviews on forums such as this, but remember "A happy customer tells 2 friends, a unhappy customer tells 10!" With this in mind I decided to give Computer Planet a chance.

So how did my order go?!?!

I was after a new custom made gaming PC, I used their PC builder to choose the parts that ''"I wanted'' in the machine, this is something you can'' t do in the well known high street shops! They may have the graphics card and CPU… Read Full Review

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★★★★★

“Opened up the computer when i got it to check...”

Written on: 01/02/2008 by Dazzeerr (1 review written)

Opened up the computer when i got it to check everything was in order and everything was in order and all the cables were presented nicely. Haven't had any problems with the system since I've bought it and I've had it a good few months. They kept me updated on the state of the order and I got it in good time.

I highly recommend this company, sign up to the forums also, great community and you can get a lot of help and chat there too! Will be buying again!… Read Full Review

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★★★★★

“Well computer planet is quite the amazing site not...”

Written on: 15/01/2008 by curtcooll (1 review written)

Well computer planet is quite the amazing site not only do they give you what you want if you pay a little extra you can get it delivered on the set date,say before 12 or after depends what's best for you and they are the best to buy from as they got the latest in gaming technology and they let you know about different things, such as if your pc will be delayed they can get any parts that are not in stock within an hour or two quite the amazing company very quick and reliable… Read Full Review

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Computerplanet's Response to 338050_curtcooll's Review

Written on: 20/03/2008

Glad your happy.

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Justwantafairdeal's Response to 338050_curtcooll's Review

Written on: 02/08/2008

I disagree with this review because... I think it is too good to be true, have a look at the rest of the reviews.

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★★★★★

“A very good experience in my opinion. Everything went...”

Written on: 15/01/2008 by 2fast4um8 (1 review written)

A very good experience in my opinion. Everything went very smoothly, really liked the emails they send you to let you know how your pc is doing in the build stages. Will be using them again without a doubt… Read Full Review

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Justwantafairdeal's Response to 2fast4um8's Review

Written on: 02/08/2008

I disagree with this review because... I had to chase them to find out why my base unit was 6 weeks late.

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★★★★★

“I bought a PC from these guys and have had a few...”

Written on: 14/01/2008 by DaveManCI (1 review written)

I bought a PC from these guys and have had a few problems but nothing that wasn't sorted really quickly. The pc itself is great quality and cheapest you will find these components around. For that you can't argue with computer planet.

I'm personally looking forward to buying more pc's from these guys and i will feel safe in doing so!

Also must mention they have a great team at CP and always willing to answer questions that you might fire at them! i know i have hassled them loads for… Read Full Review

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★★★★★

“The price is the main selling point for me, for a...”

Written on: 14/01/2008 by PetMyCarl (1 review written)

The price is the main selling point for me, for a similar build PC at PC world and a few others it was over £300 more and I wouldn't have got to pick a nice case and upgraded a few parts. I'll be buying from Computer planet from now on and I recommend them to everyone :)… Read Full Review

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★★★★★

“Great choice if you are looking for a high, medium or...”

Written on: 13/01/2008 by DSElement (1 review written)

Great choice if you are looking for a high, medium or low spec PC with fantastic prices. There are very few Bad Points and i even struggled to find one solid downfall.

Unfortunately my PC was damaged during transit but this is bound to happen to someone and i think the problem may lie with the delivery company. I quickly reported the problem and it was fixed within weeks.

I am very happy with Computer Planet and would recommend them to anyone. They are nice people and have a friendly community… Read Full Review

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