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Written on: 20/02/2013
I received my computer on 14 Nov. During the build phase I was notified that the Motherboard failed durng testing. It failed almost immediately after I received it and had to be returned. It was received at Computer planet in early December. I was promised (by e mail) that it would be returned for Christmas. It is 27 December and I am still waiting for it. It seems computerplanet saves money by using cheap components and then provides a very poor standard of after sales service. You get what… Read Full Review
Written on: 20/11/2012
Maybe I've been unlucky, but at the moment I would not recommend this company to anyone. My PC turned up damaged and it had clearly been dropped although there was no evidence of this on the cardboard packaging ?. I needed this PC urgently for work purposes and was furious when I opened it up to find out it was damaged. So I called Computer Planet immediately to tell them about the damaged PC. They opened a ticket for return/repair. I tested the PC to see if it worked and after… Read Full Review
Written on: 28/10/2011
I purchased a PC from Computer Planet in August and when it arrived it was faulty (I can't see why their testing never picked up any fault) It was then sent back and 'repaired' and then delievered to me about 3 weeks later. When I recieved it the PC still wasn't fully functional, It was a massive incovenience for me and it took a while for them to give me a refund as they kept saying "We cannot offer a refund" it's been 2 months since I ordered it and still haven't got a PC, I need to look… Read Full Review
Written on: 22/07/2010
If you don't mind waiting and arguing with people who have no power to help you(those who do are unreachable) go-ahead and order from these guys. But seriously, think it twice. I can't understand they are still in business… Read Full Review
Written on: 11/02/2009 by joe1joe1joe2 (1 review written)
The graphics card was faulty when it arrived, it had red lines across the screen. Shouldn't their extensive testing have picked this up? But I have not even said anything to them because I believe they will probably blame the courier
So I have sent just the graphics card back to them, UPS show it as being delivered for over a week now, and I haven't received acknowledgement of this from computer planet yet. I emailed them and they tell me it will be processed today and guess what, it appears not… Read Full Review
Written on: 10/04/2008 by Kano (2 reviews written)
Ordered my PC 14 days ago, and it's still in a queue waiting to be tested. I emailed after sales support asking for a realistic delivery date (as their claim of building your PC in 7 working days obviously wasn't going to happen in my experience) and they replied saying they'd look into it, but as far as I am aware of I didnt get a reply after that.
At first I was excited about finding a PC building website that was cheap and had a good range of components, but now I'm starting to wish I'd used… Read Full Review
As rated by our community of reviewers
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Good products and it arrived on time and intact. Will recommend!
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" Excellent Service and Great Prices " Read More