Computer Planet Reviews - www.computerplanet.co.uk

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★★★★☆
3.7 / 5
241
69.8% of users recommend this
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Latest Reviews

★★★★☆

“Customer Support”

Written on: 21/07/2017 by JimC91 (1 review written)

Buying a computer is a bit like buying car insurance, you only find out how good the company is when things go wrong. Having recently purchased a gaming PC from nextdaypc, a sister company of computer-planet, the computer arrived on time as advertised with the spec as advertised. The computer was well packed and started up no problem. Games quickly loaded on everything seemed fine until the computer randomly restarted in the middle of a game or internet session. This fault continued the next… Read Full Review

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★★★★★

“Outstanding Service”

Written on: 23/06/2017 by poldean (1 review written)

The PC arrived on time and how I ordered it. Spoke to a person on the phone who very helpful before buying. Happy with the service and what we purchased… Read Full Review

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★☆☆☆☆

“Use them at your peril !!!”

Written on: 28/04/2017 by cliokate (2 reviews written)

Purchased a PC June 2016, too far longer than advised to arrive, when it did the graphics card was loose and damaged and I had to wait for another to be delivered and install it my self. It then developed a fault in September, by locking up for no reason and had to be turned off each time. It was returned after a month of arguing about the fault, repaired (supposedly) and returned in November. It was ok for a few weeks and then started the same fault again, returned in January back in February… Read Full Review

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★☆☆☆☆

“Worste experience ever!!”

Written on: 12/03/2017

Order was unbelievably slow through production, I was assured delivery on Friday 10th March. Rung them up to find out they weren't even going to send my item because my delivery address was not the same as my billing address. They said they were going to send a letter to my billing address for verification, that never came. Nor was I even made aware of this process during checkout. I was then assured my item would be delivered next day Saturday before 6PM. Now here I am after wasting my… Read Full Review

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★☆☆☆☆

“ misinformation and apathy”

Written on: 03/03/2017 by malyakub (1 review written)

This is the first time I've been treated as a problem as opposed to a customer. After filling out an order for over £1600 on the 10th of February, I eagerly awaited my PC which as claimed by Computer Planet should've been finished in 9 working days and delivered on the 10th. I saw the estimate that Computer Planet then put in their customer area, saying it was due to be finished by the 25th. I thought the extra couple of days would be worth the wait. I couldn't have been more wrong. After… Read Full Review

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★☆☆☆☆

“Avoid if you want what you pay for.”

Written on: 03/10/2016 by davidh621 (1 review written)

I would strongly advise people to search around before committing to buying from Computer Planet. I needed the PC I purchased within a time frame. On there website it say time from order to being delivered is 10 days, when I ordered my PC, they said it would be ready and delivered within 14 day, this is including all testing and so on. I accepted this but after 14 days had passed I had to get in touch with them to find out what was going on. There customer service is absolutely terrible and I… Read Full Review

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★★☆☆☆

“Be Warned”

Written on: 29/09/2016 by cfSerrano261 (1 review written)

Firstly...The majority of these 5 star reviews seem suspiciously similar, just putting that out there. After sales is a joke. Don't try and ring because literally no one will answer the phone in the technical department. I ordered a £2300 PC and the motherboard went bang. They picked it up very quickly and then...nothing. No updates, no confirmation they'd received it. The only way to check is by logging into the customer area and seeing if anythign has been inputted in there. I finally… Read Full Review

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★★★★★

“Amazing results”

Written on: 10/09/2016 by 388Guzman (1 review written)

I had brought a gaming computer around 2 years ago and it still functions perfectly. They thoroughly tested the gaming rig before shipping it off and everything was perfect.The settings for overclocking were sorted by them and the screens were intact with all 3 having all the wires and cables needed. Great service… Read Full Review

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★★★★★

“superb”

Written on: 08/09/2016 by Ford394 (1 review written)

I bOught a gaming pc fOr my 2 sons last christmas I fOund cOmputer plant website amazing be able tO build the pc with all the different OptiOns was amazing, price wise yOu cOuldnt beat it, custOmer service keep yOu updated thrOughOut the building process, delivered On time and package very well and alsO a helpdesk number to guide yOu on set up. I cant stress enOugh hOw amazing computer planet where and Our gaming pc is still running like the day we gOt it, I will be returning to the site this… Read Full Review

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★★★★★

“excellent seller, perfect computer.”

Written on: 10/08/2016 by marksaunders (1 review written)

I bought a BitFenix Prodigy computer from Computer Planet earlier this year. The delivery was really quick, and the build of the computer was excellent. The pc runs all the best games with zero problems. When I did need to contact them it has been well responded to, quick and informative. The website was really easy to use, and I had spent several days evaluating all the options for parts that I could have my custom pc built with. The choice can be overwhelming but in a good way! The cost of… Read Full Review

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★★★★★

“The best custom build website out there. ”

Written on: 09/08/2016 by Zebbedy4 (1 review written)

I wasn't confident enough to custom build my own computer, so I went looking for help online. Computer Planet gave me the best deal on the specs I needed, and was by far the most user friendly- I could instantly see exactly which parts were compatible with my selections. They delivered on time, put the computer together very neatly and have given rapid responses to any of my problems or questions. I would recommend Computer Planet to anyone, especially if they're unsure of what they're doing… Read Full Review

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★★★★★

“Highly recommened to everyone.”

Written on: 09/08/2016 by lukasz2200 (1 review written)

I am recommending computerplanet.co.uk to all my friends asking where to buy a pc. I have bought two machines from them for myself and couple other customised for friends. The ease of configuring a machine matching your requirements is the main reason of me using them. On top of that, they offer reasonable prices and wide selection of components… Read Full Review

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★★★★★

“If you want the best...”

Written on: 08/08/2016 by mocanuovidiu (1 review written)

I found the base components of my PC at a much more affordable price on Computer Planet, compare to other stores. Adding on, the efficiency of their communication service have given me a few more tips, which have led me to improve my configuration. More so their accuracy in delivery time is exemplary. To conclude, Computer Planet offers a good experience when you want the best PC for you… Read Full Review

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★★★★★

“Computer Planet PC Purchase Review”

Written on: 08/08/2016 by jstotton (1 review written)

I purchased my PC from Computer Planet around 6 months ago and have now decided to write a review 6 months later. Overall, I was beyond pleased with the ease at which I could pick and choose the certain parts needed to tailor my needs. Since my purchase I haven't encountered any problems and would definitely purchase a PC from here in the future… Read Full Review

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★★★★★

“Used more than once. ”

Written on: 08/08/2016 by Yhayatli (1 review written)

I used Computer planet more than once. Both times, delivery was on time. The computers ran well and did not disappoint (Both still in use to this day, and I bought them ages ago) I contacted customer service more than once, and they sure know their tech and computers. I even wanted to claim a free game, even though I was a few days late they still sent me a key for it. The best custom gaming PC place I have used (I have used quite a few!)… Read Full Review

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★★★★★

“Yo, Computers”

Written on: 08/08/2016 by IvoryTrader (1 review written)

I bought my first good computer from Computer Planet and I did so without having to file for a mortgage. The custom made hand crafted artisan computers allowed me to run top end software at maximum specs, at an affordable price. I particularly loved the customer service which helped me to no end regarding potential upgrades, bespoke options and further technical support as an when I required. I would recommend Computer Planet to my friends, family, and my family friends… Read Full Review

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★★★★★

“Easy to order, Fast to deliver, Fun to use”

Written on: 08/08/2016 by Tomitoch (1 review written)

I ordered a gaming computer from Computer Planet in May. Not only was the website a pure delight to use - giving me all my options straight up front with all costs shown and no complicated jargon - but the process was a learning experience with key questions answered straight on their website without having to use any extensive research to find out what each part of the computer that I was purchasing was for. I usually spend hours researching before a purchase but with computer planet… Read Full Review

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★★★★★

“Custom space building made easy!”

Written on: 08/08/2016 by MitchellHoughton255 (1 review written)

I always wanted to have my own custom built PC, but I never had the guts to build one myself. So I decided to search the Internet for an easier way to build one. I found many different sites but they were all overpriced or loosened to be poor quality. Luckily, I stumbled across computer planet and I ordered a custom PC, only one week before Christmas, I was hoping to get it before Christmas Day but thought it would be a long shot. I was pleasantly surprised when it came to my door on Christmas… Read Full Review

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★★★★★

“Everything you could ask for. And more!”

Written on: 08/08/2016 by chr14s (2 reviews written)

For a novice deciding on and sorting out a new computer set-up is no easy task. For Computer Planet, it's something they take enormous pride in. I started it off with their simple website guide and they finished off with advice and recommendations throughout the whole purchase process as well as keeping me in touch with the build process. The result? I got a computer that exactly matched my needs and they got a five star review that exactly matched their great service… Read Full Review

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★★★★★

“Custom Build PC ”

Written on: 08/08/2016 by Daver2212 (1 review written)

When decided on the components to be included in my custom build, the website automatically advised of compatability and performance! I was able to easily select and create my build with no problems. PC arrived with some problems, but the staff were happy to arrange a collection and re-delivery instantly. 1 year on and extremely happy with computer still :) Would recommend and will defo contact when looking to upgrade :)… Read Full Review

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