Interlink Express Courier Service Reviews - www.interlinkexpress.com

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Interlink Express Courier Service www.interlinkexpress.com

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Latest Reviews

★☆☆☆☆

“Not reliable at all!”

Written on: 02/08/2016 by Quincy190 (1 review written)

If you can avoid this postal service, please, avoid. They tried to deliver twice and twice I told them to leave my parcel with ANY neighbour, exactly as THEY suggested. They only deliver Monday to Friday at office hours. I have to say that I have 50 neighbours and it is very hard to believe that nobody was in at that time, two days in a row??? Then, I went on holidays right after it and I nobody could get the parcel from their shop for me. It had to be myself in person. "We have to follow the… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 29/06/2016 by buster16 (3 reviews written)

Note left in porch wrong reference number. Wrong date. Untimed Went onto Internet- automated service told me I had quoted incorrect reference. Rang Local Depot. Told that driver had left note yesterday. Told them that it had been left today. Was told that driver had just got date wrong. Very rude. Totally untrue. No parcel. Wrong reference. Giving up. Just hope it wasn't something valuable. Really do think that companies like this need investigation… Read Full Review

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★☆☆☆☆

“Bloody miserable.....”

Written on: 23/06/2016

I work on reception on a major Business Park in Hampshire. So as you can imagine we see lots of different couriers from many different companies. But I have to say Interlink are the worst, so miserable and rude,(one guy in particular). If they are really that unhappy in their job why don't don't they change it! Instead of taking it out on us reception staff. I have never used Interlink as a service myself, but purely based on my experience so far on reception, I would certainly never use… Read Full Review

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★☆☆☆☆

“LIARS AND ABSOLUTE RUBBISH ”

Written on: 08/06/2016 by Macey96 (1 review written)

do not use them they have changed delivery 3 times once saying i requested it liars , and the excuses oh my god really " quite a big parcel" its a settee btw they got it from Birmingham to Newcastle over night but cant deliver it another 12 miles to my home absolute joke… Read Full Review

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★☆☆☆☆

“Absolute rubbish service!”

Written on: 06/06/2016 by CountEnzo (1 review written)

This must be the worst courier service ever. Delivery actually arrived on day 3. Day 1 (not given 1 hour delivery slot) delivery supposedly not made due to a RTA - this happened(if it did after the 7pm clock off! Day 2 tracking the parcel until 7pm when it was obvious the driver was heading back to the depot. Day 3 finally arrived just outside the 1 hour slot. 2 phone calls to customer services- 20 mins plus waiting to get through, and then blatently lied to! Their excuse for non delivery on… Read Full Review

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★☆☆☆☆

“Useless and terrible service”

Written on: 16/05/2016 by Ells84 (1 review written)

I waited in all day, no one knocked and then parcel was delivered to a neighbour but no card was put through our door from Interlink to let us know. Online it was saying it had not been delivered but the sender had received an email to say it had been delivered. When I spoke to customer services they had no clue what had gone on and said it had been put on the system twice for some unknown reason, clearly by another person who isn't doing their job correctly. Total incompetence from delivery… Read Full Review

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★☆☆☆☆

“rip off price increases”

Written on: 11/05/2016 by INTRLINK-RIP-OFF (1 review written)

Beware of Interlink express, they randomly decided to increase our delivery prices, by TRIPLING the cost of each parcel. A reasonable % increase wouldn't have bothered us, but TRIPLE the original cost is outrageous.. When we asked for a partial refund on the parcels sent out before the increase was noted, the answer was a resounding no. So a word to the wise, -- don't use them, or if you do watch your back, because they really aren't interested in your company, you are just a cash cow to… Read Full Review

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★☆☆☆☆

“TIME WAISTERS !!!”

Written on: 10/04/2016 by McCurdyag175 (1 review written)

Delivery man didn't bother delivering my parcel 2 times, saying that I wasn't in(lost my working day waiting for him)! wich has been payed for.Call centre trying to cover up his mess. AIVOID this delivery company… Read Full Review

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★☆☆☆☆

“Awful Service”

Written on: 10/04/2016 by Jordanwm1978 (1 review written)

It's been five hours and we're still waiting for our package which was promised to be here between 1pm and 2pm. Shame I had to spend my holiday day waiting around for something that wasn't even going to show up… Read Full Review

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★☆☆☆☆

“lazy, incompetent, or both?”

Written on: 25/03/2016

how difficult is it to deliver a parcel to a flat that has an intercom system? Twice this useless company failed to deliver a parcel whilst we were sitting at home waiting for it. Either too lazy to enter the property via the intercom, or unable to follow simple instructions clearly explained on the intercom system..... i.e. hashtag and flat number. A limitless supply of excuses by the company when questioned on their drivers incompetence. Just dont ever use them… Read Full Review

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★☆☆☆☆

“Bad Customer Service”

Written on: 13/03/2016 by Reviewer98765 (1 review written)

I sent a parcel to Australia. On the second day I tried to track my item but it said item had not been collected. I contacted customer services who confirmed this, however it had definitely been collected. After three days they admitted it was on its way but gave me a tracking number that was invalid on the site so I couldn't track my parcel.. My parcel took nearly two weeks to get there and the whole of this two weeks I had no clue where it was, customer services only answered my emails to… Read Full Review

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★☆☆☆☆

“Delivered to a house that doesn't exist!”

Written on: 13/03/2016 by WarrenNorwood158 (1 review written)

If I could give 0 stars, I would. Absolutely shocking! Made no attempt to deliver. Left no card. When I pursued this. I was told it was delivered to number 7 and signed for by Flanagan. This is fantastic..... Except for the fact that my street doesn't have a number 7 and nobody in the street is named Flanagan!!!!!! My parcel could be anywhere. Probably in the delivery drivers house!!!… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 09/03/2016 by NoraJW (1 review written)

Interacting with Interlink over the past week has been one of the worst customer service experiences of my life. My mother attempted to send a gift using InterGifts last week. I received a text message stating it would be delivered on Friday 4th March. I wasn't going to be in at the delivery time, so I requested that the parcel be delivered to a shop for me to pick up. This was confirmed, but I later received a text stating that the parcel couldn't be delivered to a shop (no explanation as to… Read Full Review

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★☆☆☆☆

“Delivery not received and bad customer care”

Written on: 26/02/2016

I Paid Interlink Express to collect and deliver a parcel I even paid extra top up insurance for the parcel , they collected the parcel and then it was taken to their Enifield depot. When Interlink failed to deliver on time I telephoned , emailed only to be told that the parcel had Been lost,It took a further three weeks to actually get them to send a claims form. I sent the claims form of and then received an unbelievable letter telling me they would not compensate me as my parcel contained a… Read Full Review

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★☆☆☆☆

“Ignore delivery comments..So unhelpful”

Written on: 25/02/2016

Run a business and receive parcels from IE...driver ignores requests not to leave with neighbours and company totally unhelpful...would never use them to send my parcels.other companies far more customer friendly and efficient… Read Full Review

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★★★★★

“Left with friendly neighbour”

Written on: 06/02/2016 by FrancaT (3 reviews written)

I rarely order anything online because I work nights and I don't want to waste the courier's time, but my sparkly boots were sale stock and they didn't have my size in the shop. I was a bit apprehensive about getting the delivery and didn't know who the courier was from the website, but I needn't have worried. The delivery driver didn't manage to wake me (reading previous reviews it's possible he didn't knock that loudly and I don't have a doorbell, but I don't know), so he left my boots with a… Read Full Review

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★☆☆☆☆

“failed to deliver”

Written on: 29/01/2016 by rqOgden1988 (1 review written)

I was given a one hour time slot to receive and hand over a parcel. I have two doors adjacent with my house number and same colour on both doors. The delivery person knocked lightly on the one with the glass panels instead of the one with the heavy brass knocker. As I was in the back of the house I did not hear it. Any way of testing the common sense of your delivery people? This was a delivery due from Dawsons Department store on Wednesday 27th January between 9.27 and 10.27 in ME13… Read Full Review

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★☆☆☆☆

“Non-Delivery”

Written on: 01/01/2016 by DAPHNEWHEELER (1 review written)

Some time ago I was supposed to receive a delivery from Interlink which needed to be signed for. The delivery was never delivered and the driver, when challenged regarding the signature, produced a signature which by no stretch of the imagination was mine, I can only assume he did it. I have had so many problems with them I am now taking them to the county court to try and retrieve my money. I read today that have it happening at a depot and sacked the driver. Says a lot for them! Avoid at all… Read Full Review

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★☆☆☆☆

“Delivery shambles”

Written on: 22/12/2015 by poot1 (1 review written)

Due to an address with the wrong post code my parcel wasn't delivered on Friday. upon enquiring hey said they couldn't deliver on Saturday but Monday, on Monday they 'forgot' to send it and gave me a tuesday delivery, but the same has happened and they gave me a 6am to 10pm delivery time. Steer clear of them… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 18/12/2015 by 413Breen (1 review written)

been let down several times by interlinkexpress /DPD, one of the worst, try and find a contact number on there site, to speak to someone......... had to click 1 star to be allowed to submit the review… Read Full Review

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