Interlink Express Courier Service Reviews - www.interlinkexpress.com

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Interlink Express Courier Service www.interlinkexpress.com

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Latest Reviews

★☆☆☆☆

“SHOCKING SERVICE - DRIVER VERY RUDE”

Written on: 25/04/2015 by ReeseWalker15 (1 review written)

Worst service ever. I will be making sure i never have to use this company again!!!… Read Full Review

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★☆☆☆☆

“Ordered my items on a thursday was told they be...”

Written on: 13/04/2015 by Butlerjk161 (1 review written)

Ordered my items on a thursday was told they be delivered on the friday, stayed in all day to find they didn't show up no calling card left received a text that the parcel couldn't be delivered because no one was home, wanted to see proof of this delivery, but its the wrong door!, wrote them a email and they apologised and told me it be delivered the monday, woke up at 7 because i did not know what time they will come, he didn't even bother to knock at the door just walked around my back garden… Read Full Review

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★☆☆☆☆

“Late, rude, violent”

Written on: 11/03/2015 by disgruntledcustomer356 (1 review written)

- Knock at door 6 hours after arranged delivery time (no courtesy e-mail or sms to notify me of lateness or new time) - I answer door - He is chatting on phone, scanning the parcel over and over to get an error sound (not yet to acknowledge me). 2 mins later he looks my way still on the phone and says, "cant scan, parcel order wrong delivery order" - 3 mins later he gets off phone - I say "do you know you are 6 hours late" ( I was fishing for him to at least acknowledge his lateness, maybe… Read Full Review

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★☆☆☆☆

“An absolute joke of a service!”

Written on: 19/02/2015 by ppGraves153 (1 review written)

First the parcel was sent to Northern England instead of the South West. Parcel delayed one day. Second the address and contact numbers provided to the company were not correctly transcribed to the parcel or the driver. Parcel delayed two days. Phoned (after a great deal of effort to find contact info.) to provide a second set of correct details to be told that delivery would now be delayed a further day. Parcel delay now supposed to be three days. However, One hour later we happened to see an… Read Full Review

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★☆☆☆☆

“Shocking bad service”

Written on: 14/02/2015 by Jack472 (1 review written)

I've had two parcels from companies using this service one was left with a "Neighbor" 15 houses away when I asked about this I was told they can "leave it with someone else in the area", the second time they left the parcel only three doors away but with someone letting a couple view the house so my parcel was then locked in the empty house until I could arrange a time for the owner to come over and let me in. Their help desk is surly and unhelpful making it clear you shouldn't be bothering… Read Full Review

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★☆☆☆☆

“Not in? Try waiting in the kitchen”

Written on: 06/02/2015 by Knight262 (1 review written)

I waited in for a delivery, due in a 1 hour window. So, being bored I went into the kitchen to make a drink only to receive a text saying they could not deliver as there was no one in to sign for the parcel. The driver left a card so I phoned within 1 minute of the text to try and get the driver to return. 8 minutes of holding later I spoke to a Customer Services agent. "Let me speak to the driver" Returning to speak with me I am told "The driver was banging on the door to get an answer. He… Read Full Review

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★☆☆☆☆

“Shocking customer service! ”

Written on: 04/02/2015 by Gardneryy417 (1 review written)

Waited in all day and no parcel was delivered. I then phoned the depo and got abuse of a very nasty man who was just very rude and not willing to listen to me explain where to leave the parcel in a safe place. I felt very upset after that phone call. AVOID this company at all costs. I have never had any problems with any other delivery service and I use them alot. It's a shame that one individual on the phone can cause a company to lose a customer. I hope that this individual is dealt with… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 29/01/2015 by 377Reeves (1 review written)

Your Shopinzone Limited order is due for delivery on Monday 26th January Received an email parcel was being delivered today. Waited in all day and it's not turned up. No reply to my email, just got a auto response email saying they will answer in 24 hours. So I have to wait in all day tomorrow. Avoid this company… Read Full Review

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★☆☆☆☆

“Two months and still no answers!!!”

Written on: 28/01/2015 by YvetteBoland (1 review written)

I sent a parcel to a customer on the 16th December (yes I appreciate it is right before Christmas but poor service is still no excuse). I use interlink regularly and have even built a rapport with our local collections driver . I have never had any issues until this delivery and now quite frankly I will be taking my services elsewhere, due to the inadequate customer service I have received. Each time we send parcels we pay for next day delivery and this was no different. So imagine my surprise… Read Full Review

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★☆☆☆☆

“Could not find address/not gain access. Lies.”

Written on: 21/01/2015 by AmariKane362 (1 review written)

Tracking a £300 order on their website, got near to my turn and status immediately changed to Could not find address/gain access. (They are a courier company.. they can ask directions / look on a satnav/ phone and it showed their courier supposedly 2 miles away before my turn) NO attempt was made at the address, no footprints in snow, no closed gates etc, and i am waiting looking out for them. I send a message giving route directions and G.P.S of property. No change. Only option left is… Read Full Review

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★☆☆☆☆

“No Show”

Written on: 03/01/2015 by Moodydk88 (1 review written)

Got a text that my parcel would be delivered on the 30th, took day off work ,no show. Still waiting!… Read Full Review

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★☆☆☆☆

“Appalling”

Written on: 24/12/2014 by keefers (1 review written)

I only wish I could leave no stars, how is this company still operating, I paid for guaranteed xmas delivery on 21 st december, and recieved e mail on the 24th saying it wont be delivered until 29th, tracking package shows it is in Glasgow this morning (24th) I live in Southampton!!!! this company is incompetent beyond words, NEVER USE THIS COMPANY… Read Full Review

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★★☆☆☆

“Not efficient”

Written on: 22/12/2014 by Mariat251 (1 review written)

This delivery company did not follow instructions after making amendments to my delivery plan. I had to chase on numerous occasions with (host company and this delivery company) just to get my order delivered as stated. Time consuming and bad for business. So unnecessary as this does not help with my own commitment promises to my customers… Read Full Review

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★☆☆☆☆

“My parcel just vanished”

Written on: 20/12/2014

My parcel was meant to be delivered over a week ago, I received an e-mail saying that it would be delivered on a certain day. I thought, nice my parcel is finally arriving, however, after waiting all day it did not arrive. I made contact the following day and was told the parcel was 'missing in transit' and that it was not on its way to me. The general response I kept getting was that they were extremely sorry but it came across that it was more or less just tough luck that it happened to be my… Read Full Review

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★☆☆☆☆

“Stay away from this company!!! ”

Written on: 16/12/2014

Any other delivery company have drivers that can think for themselves. Not Interlink liars and thick as wood and a complete joke. Whenever I buy anything on-line I will ask the question! What delivery company are you using and if they say Interlink I will buy elsewhere. After sorting a re-delivery and waiting in all day then checking on-line where's my parcel it shows he has tried to deliver but there was nobody in and that he left a card. But no he's not even been here and liar about leaving a… Read Full Review

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★☆☆☆☆

“Liars and lazy drivers”

Written on: 04/12/2014 by petejc21 (8 reviews written)

Had a parcel that was meant to be delivered by these useless toads. Twice I requested them to deliver to my neighbour, twice they tried to deliver to my house any and not the neighbour. Now they are refusing to deliver it again and say I have to collect from the depot, despite the fact it's their fault for not following simple instructions. My neighbour has been in all week and taken deliveries from other couriers/RM without any problems. I have cancelled my purchase with the retailer and… Read Full Review

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★☆☆☆☆

“Our fault - but we don't care!”

Written on: 17/11/2014 by InterlinkSufferer (1 review written)

Arranged a day clear to receive a parcel by Interlink. Microwave oven for use by the partially sighted or blind. Coming from a reputable company, Cobalt. Received a text as expected on delivery day from Interlink confirming time-slot when parcel would be delivered. Towards the end of that time I received another text saying unable to deliver as I was not at home!! Eventually able to get through to a person at the local depot in Wakefield. On speaking to a lady there it was clear the driver… Read Full Review

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★☆☆☆☆

“TOTALLY INCOMPATANT AT DEESIDE”

Written on: 12/11/2014 by Kenny215 (1 review written)

Last week the driver could not find my house in a village of 20 houses. I tried phoning that evening but could not get an answer, so I emailed them giving clear directions to my house. The next day I eventualy managed to get an answer on the phone only to be told my parcel had been misplaced somewhere in the warehouse and I was promised a call back that morning. You guessed no call back. I contacted them again by phone that afternoon only to be told I had missed that days delivery slot, they… Read Full Review

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★☆☆☆☆

“Do not use this absolutely useless company.”

Written on: 11/11/2014 by Cristopherp403 (1 review written)

I certainly would never trust this company ever again.Their customer services are worse than useless.Texts sent correctly regarding delivery can be very beneficial to the customer.However regarding my delivery,this company sends conflicting and confusing texts and does not appear to have the basic skill of sending texts to the right person,quite simply they do not have a clue what they are doing. USE THIS COMPANY AT YOUR PERIL. I have awarded one star but a true assessment would be zero stars… Read Full Review

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★☆☆☆☆

“Disappointing and useless”

Written on: 10/11/2014

Placed my order in advance for my sons birthday outfit.recieved a text with a time slot,(1:45pm to 2:45pm)took my hour lunch break thinking I would be there to sign for it.The stupid driver drives past my house,I called the depot in Leeds which are even useless tell me that I will definitely get my order with in the next hour,2hrs go by and I am still waiting.called the depot and they just kept making pathetic exuses ,and what's really annoying they put you on hold for 10minutes,just to tell me… Read Full Review

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