Interlink Express Courier Service Reviews - www.interlinkexpress.com

Click here if this is your business
★☆☆☆☆
1.5 / 5
417
13% of users recommend this
Click here if this is your business
  • Value For Money

Media Gallery for Interlink Express Courier Service www.interlinkexpress.com

Interlink Express Courier Service www.interlinkexpress.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Worst courier company ever”

Written on: 30/11/2016 by 373Owens (1 review written)

Been waiting for a parcel for a week now. Interlink claim they have tried to deliver but nobody's in. I literally have not set my foot outside the door and know for 100% sure that nobody's been here. So not only are they rubbish, they lie through their teeth as well. AVOID… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No Customer Service”

Written on: 29/11/2016 by shitsheets (1 review written)

Horrific attitude. I bought an item on ebay and suppliers made a good effort and were able to get the item to London so it can be delivered to me a day earlier than quoted. Using Interlink for delivery they sent me a message to inform me of day to expect delivery. I reply following the instructions sent to inform them of the new address as I am in different locations during the days - done the day before the intended delivery. I follow this up with a phone call the following day when sent a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Failure”

Written on: 20/11/2016 by ciClark277 (1 review written)

I opted to have the package delivered in a pickup point they suggested. This was confirmed via email. For whatever reason, they did not make a delivery there. Another email was sent to say it will be on my address at a specific time. I waited, Nothing. Called their office, they gave me lame excuses and said it will be delivered another time. This company does not value your time, and how important to you the package on the very day that you need it. This company does not care or even realise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“THEY LIE !”

Written on: 19/11/2016

Somebody was in all day and no delivery was attempted. I then get a message that evening saying 'we're sorry we missed you - there was no one available to sign for the order'. What liars! I wouldn't have minded if they had given a genuine reason they couldn't deliver, but to lie is disgraceful. You only have to look online to find this kind of service is what Interlink customers have had to become accustomed to!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor service, failed collections, no accountability”

Written on: 16/11/2016 by MrRoll (1 review written)

FIVE missed collections totalling 12 consignments and then they had the audacity to charge me by coming the following day to collect a parcel that they failed to collect the day before; even though I had told them not to bother. Called them many times, no improvements or response, so cancelled the DD. Suddenly they woke up and assigned me an account manager to air my grievances.... Too little too late. Cancelled my account and never looked back... Their loss!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Liars”

Written on: 11/11/2016 by angryboob (1 review written)

I have frequent deliveries and always leave clear and concise instructions to call my phone on delivery. I leave two numbers. Never has any driver had a problem with this. Except for interlink, I can only assume the driver cant read. This is not so much an issue, these things happen, some people cant read,however the treatment I received when chasing up the orderwas nothing shortof disgusting. I was patrinised and spoken down to and made to feel like a liar. Absolute horror show. Othercompanies… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rubbish”

Written on: 28/10/2016 by Hcroberts (1 review written)

Extremely backwards and old fashioned logistics system. We are forced to delay our journey due to car seat arriving late in the day.. Avoid at all cost… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“They are the worst ”

Written on: 20/10/2016

Twice I've stayed home to accept the parcel and twice the online status is "parcel was refused". The driver didn't attempt to deliver the package once. They are a complete waste of time and consumers will be upset and disappointed in their service. Please use DPD instead. They offer the same tracking convenience but they actually deliver to you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Lost parcel”

Written on: 15/10/2016 by Kiraq80 (1 review written)

Wow.interlink lost my parcel. Along with 69 others. Could be any where in the uk. What a joke. Will not use again. As its a car part been without transport for 3 days thanks to interlink. Not even worth one star… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad policy”

Written on: 13/10/2016

I missed a delivery after waiting for most of the day. I contacted interlink for the parcel to be delivered to a near by collecting depot. I went to collect my parcel with my work ID which has my name and picture and place of work. The store owner told me that was not identity proof that it was not accepted by the company. Please correct me if I am wrong, does every one in Britain or London possess a passpot or driving Licenses? You cannot collect your parcel if you do not have those two… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Interlink Account Holder - Totally Unacceptable Experience”

Written on: 30/09/2016 by Hadleyo388 (1 review written)

I'm an Interlink Express account holder, albeit i don't spend thousands upon thousands with them. I still expect the same level of professional service, as i do use them for a business purpose. However sadly I'm taking the time to write this review as i feel my recent experience of Interlink needs to be highlighted. On the 22/09/2016 I arranged a collection consisting of 3 larges parcels from a company in Acton, London for delivery back to my premises. I completed my online portal and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad mannered and unhelpful”

Written on: 21/09/2016 by Immanuelv363 (1 review written)

Avoid like the plague. Off hand and clearly disinterested in his job… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Horrible Service”

Written on: 31/08/2016 by mcgowan64 (1 review written)

After taking a day off work to ensure I was around to receive the delivery for my sons Secondary school uniform, I just received a text saying Iwasnt around to sign for my delivery! Either my wife or myself have been in the front room the entire day to make sure we were around. Clearly the driver just wanted to take off early to and didn't even bother to deliver the package. The website says there should be a consignment card, well since your driver never came to our house he clearly didn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Not reliable at all!”

Written on: 02/08/2016 by Quincy190 (1 review written)

If you can avoid this postal service, please, avoid. They tried to deliver twice and twice I told them to leave my parcel with ANY neighbour, exactly as THEY suggested. They only deliver Monday to Friday at office hours. I have to say that I have 50 neighbours and it is very hard to believe that nobody was in at that time, two days in a row??? Then, I went on holidays right after it and I nobody could get the parcel from their shop for me. It had to be myself in person. "We have to follow the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful”

Written on: 29/06/2016 by buster16 (3 reviews written)

Note left in porch wrong reference number. Wrong date. Untimed Went onto Internet- automated service told me I had quoted incorrect reference. Rang Local Depot. Told that driver had left note yesterday. Told them that it had been left today. Was told that driver had just got date wrong. Very rude. Totally untrue. No parcel. Wrong reference. Giving up. Just hope it wasn't something valuable. Really do think that companies like this need investigation… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bloody miserable.....”

Written on: 23/06/2016

I work on reception on a major Business Park in Hampshire. So as you can imagine we see lots of different couriers from many different companies. But I have to say Interlink are the worst, so miserable and rude,(one guy in particular). If they are really that unhappy in their job why don't don't they change it! Instead of taking it out on us reception staff. I have never used Interlink as a service myself, but purely based on my experience so far on reception, I would certainly never use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“LIARS AND ABSOLUTE RUBBISH ”

Written on: 08/06/2016 by Macey96 (1 review written)

do not use them they have changed delivery 3 times once saying i requested it liars , and the excuses oh my god really " quite a big parcel" its a settee btw they got it from Birmingham to Newcastle over night but cant deliver it another 12 miles to my home absolute joke… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Absolute rubbish service!”

Written on: 06/06/2016 by CountEnzo (1 review written)

This must be the worst courier service ever. Delivery actually arrived on day 3. Day 1 (not given 1 hour delivery slot) delivery supposedly not made due to a RTA - this happened(if it did after the 7pm clock off! Day 2 tracking the parcel until 7pm when it was obvious the driver was heading back to the depot. Day 3 finally arrived just outside the 1 hour slot. 2 phone calls to customer services- 20 mins plus waiting to get through, and then blatently lied to! Their excuse for non delivery on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Useless and terrible service”

Written on: 16/05/2016 by Ells84 (1 review written)

I waited in all day, no one knocked and then parcel was delivered to a neighbour but no card was put through our door from Interlink to let us know. Online it was saying it had not been delivered but the sender had received an email to say it had been delivered. When I spoke to customer services they had no clue what had gone on and said it had been put on the system twice for some unknown reason, clearly by another person who isn't doing their job correctly. Total incompetence from delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“rip off price increases”

Written on: 11/05/2016 by INTRLINK-RIP-OFF (1 review written)

Beware of Interlink express, they randomly decided to increase our delivery prices, by TRIPLING the cost of each parcel. A reasonable % increase wouldn't have bothered us, but TRIPLE the original cost is outrageous.. When we asked for a partial refund on the parcels sent out before the increase was noted, the answer was a resounding no. So a word to the wise, -- don't use them, or if you do watch your back, because they really aren't interested in your company, you are just a cash cow to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview