Interlink Express Courier Service Reviews - www.interlinkexpress.com

Click here if this is your business
★☆☆☆☆
1.5 / 5
424
13% of users recommend this
Click here if this is your business
  • Value For Money

Media Gallery for Interlink Express Courier Service www.interlinkexpress.com

Interlink Express Courier Service www.interlinkexpress.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Sent a photo of my securitry gates- missed the open gate”

Written on: 04/02/2017 by fulcrumer (1 review written)

Received a text saying they had tried to deliver but no one at home. I was of course. included was a nice photo of my security gates clearly taken from the driver's seat of the van. Apparently missed the big pedestrian access next to them. Failed to ring the intercom on the gate or ring me on the telephone. Obviously couldn't be arsed to get out of his nice warm van. Contacted the number given. They could not get an answer from the depot or driver. Told not worry they would deliver the next… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“They smashed my £1000 guitar and paid me £37 based...”

Written on: 26/01/2017 by Castillowf270 (1 review written)

These criminals smashed my £1000 guitar that was sent to Spain. And after I made a claim they said the maximum they will pay is £7.50 per KGs. So in total they paid me £37 which I feel cheated. This company hides critical international delivery costs during online bookings, and purposely they mislead customers; causing extortionate costs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Baffling delivery driver”

Written on: 25/01/2017 by Kerr124 (1 review written)

Just to add another hilarious Interlink balls-up - today I got the delivery window text and to be fair, the driver was on time. He buzzed the intercom to gain access to the building. So, as with countless other deliveries before, I unlocked the tower block main door and waited by my front door for him. Almost immediately though, he buzzed the intercom AGAIN, to which I then unlocked the main door AGAIN. Then about a minute later, I received a "driver unable to deliver due to nobody being in"… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“horrible service”

Written on: 21/12/2016 by Averiet272 (1 review written)

I was supposed to receive a package on Wednesday between 12-1pm. The package did not arrive, when I clicked on 'track my parcel' I found out that the delivery had been cancelled (no idea why). When I tried to call them I was put on hold for 45 minutes (yes 45 minutes!!) and still couldn't get hold of a anybody to help me! So right now, I have no idea where my parcel is, when it is going to be re-delivered (if at all), or who to contact. Horrible service. Will never use interlink again!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Lost Parcels refuse to pay out claim”

Written on: 15/12/2016 by Inksmart (2 reviews written)

We had 3 parcels due to us from a customer. As most are aware they run a barcode scanning system. The stock was collected and not scanned. I then get an email for Interlink to say this had been delayed. 2 days later I receive 1 of the 3 parcels. This had a completely blank Interlink Parcel Label, clearly reprinted. The consignment no relation to the 3 parcel consignment number. The contents were correct, so was clearly 1 of the 3. After over a month of constant phone calls, contradicted… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Usless”

Written on: 14/12/2016 by John7 (8 reviews written)

Were due a delivery yesterday, we were going out so put delivery to be at the local shop. When we came back not there and on line told they were unable to find us. No response from all the ways I have tried contacting them and its down to be delivered by the same driver who was unable to find us or the only shop he had to drive past if he came to the village. DPD delivered to us before we went out so we are not that hard to find!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“USELESS”

Written on: 09/12/2016 by Dallast70 (1 review written)

Two days running I left clear and detailed instructions to find my house, it is not difficult, but parking or coming round the back can be a little tricky. Drivers either do not understand English or else cannot be bothered to find the house. I am never going to trust them to deliver anything to me again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst courier company ever”

Written on: 30/11/2016 by 373Owens (1 review written)

Been waiting for a parcel for a week now. Interlink claim they have tried to deliver but nobody's in. I literally have not set my foot outside the door and know for 100% sure that nobody's been here. So not only are they rubbish, they lie through their teeth as well. AVOID… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Wendymoonshines's Comment

Written on: 09/12/2016

Agree - sorry you too have had rubbish service from them ...

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“No Customer Service”

Written on: 29/11/2016 by shitsheets (1 review written)

Horrific attitude. I bought an item on ebay and suppliers made a good effort and were able to get the item to London so it can be delivered to me a day earlier than quoted. Using Interlink for delivery they sent me a message to inform me of day to expect delivery. I reply following the instructions sent to inform them of the new address as I am in different locations during the days - done the day before the intended delivery. I follow this up with a phone call the following day when sent a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Failure”

Written on: 20/11/2016 by ciClark277 (1 review written)

I opted to have the package delivered in a pickup point they suggested. This was confirmed via email. For whatever reason, they did not make a delivery there. Another email was sent to say it will be on my address at a specific time. I waited, Nothing. Called their office, they gave me lame excuses and said it will be delivered another time. This company does not value your time, and how important to you the package on the very day that you need it. This company does not care or even realise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“THEY LIE !”

Written on: 19/11/2016

Somebody was in all day and no delivery was attempted. I then get a message that evening saying 'we're sorry we missed you - there was no one available to sign for the order'. What liars! I wouldn't have minded if they had given a genuine reason they couldn't deliver, but to lie is disgraceful. You only have to look online to find this kind of service is what Interlink customers have had to become accustomed to!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor service, failed collections, no accountability”

Written on: 16/11/2016 by MrRoll (1 review written)

FIVE missed collections totalling 12 consignments and then they had the audacity to charge me by coming the following day to collect a parcel that they failed to collect the day before; even though I had told them not to bother. Called them many times, no improvements or response, so cancelled the DD. Suddenly they woke up and assigned me an account manager to air my grievances.... Too little too late. Cancelled my account and never looked back... Their loss!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Liars”

Written on: 11/11/2016 by angryboob (1 review written)

I have frequent deliveries and always leave clear and concise instructions to call my phone on delivery. I leave two numbers. Never has any driver had a problem with this. Except for interlink, I can only assume the driver cant read. This is not so much an issue, these things happen, some people cant read,however the treatment I received when chasing up the orderwas nothing shortof disgusting. I was patrinised and spoken down to and made to feel like a liar. Absolute horror show. Othercompanies… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rubbish”

Written on: 28/10/2016 by Hcroberts (1 review written)

Extremely backwards and old fashioned logistics system. We are forced to delay our journey due to car seat arriving late in the day.. Avoid at all cost… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“They are the worst ”

Written on: 20/10/2016

Twice I've stayed home to accept the parcel and twice the online status is "parcel was refused". The driver didn't attempt to deliver the package once. They are a complete waste of time and consumers will be upset and disappointed in their service. Please use DPD instead. They offer the same tracking convenience but they actually deliver to you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Lost parcel”

Written on: 15/10/2016 by Kiraq80 (1 review written)

Wow.interlink lost my parcel. Along with 69 others. Could be any where in the uk. What a joke. Will not use again. As its a car part been without transport for 3 days thanks to interlink. Not even worth one star… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad policy”

Written on: 13/10/2016

I missed a delivery after waiting for most of the day. I contacted interlink for the parcel to be delivered to a near by collecting depot. I went to collect my parcel with my work ID which has my name and picture and place of work. The store owner told me that was not identity proof that it was not accepted by the company. Please correct me if I am wrong, does every one in Britain or London possess a passpot or driving Licenses? You cannot collect your parcel if you do not have those two… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Interlink Account Holder - Totally Unacceptable Experience”

Written on: 30/09/2016 by Hadleyo388 (1 review written)

I'm an Interlink Express account holder, albeit i don't spend thousands upon thousands with them. I still expect the same level of professional service, as i do use them for a business purpose. However sadly I'm taking the time to write this review as i feel my recent experience of Interlink needs to be highlighted. On the 22/09/2016 I arranged a collection consisting of 3 larges parcels from a company in Acton, London for delivery back to my premises. I completed my online portal and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Bad mannered and unhelpful”

Written on: 21/09/2016 by Immanuelv363 (1 review written)

Avoid like the plague. Off hand and clearly disinterested in his job… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Horrible Service”

Written on: 31/08/2016 by mcgowan64 (1 review written)

After taking a day off work to ensure I was around to receive the delivery for my sons Secondary school uniform, I just received a text saying Iwasnt around to sign for my delivery! Either my wife or myself have been in the front room the entire day to make sure we were around. Clearly the driver just wanted to take off early to and didn't even bother to deliver the package. The website says there should be a consignment card, well since your driver never came to our house he clearly didn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview