Country Bookshop www.countrybookshop.co.uk Reviews

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0.3 stars
Average rating for this product is: 0.3 out of 5

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Average Ratings for Country Bookshop www.countrybookshop.co.uk

  • Customer Service0.4 stars
  • Quality of website1.1 stars
  • Value for Money0.6 stars
  • Overall rating0.3 stars

29 Reviews For Country Bookshop www.countrybookshop.co.uk

  • Guest 19th Nov 2009

    Reviewer rating: 1 stars


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    Same problem as others, ordered a magazine subscription to Gardeners World in July and still waiting. Received the comfirmation email but apparently the order is still being processed. They haven't taken any money from my card but that is not the point. I don't want to order from someone else in case this order eventually gets processed.

    I've tried emailing, telephoning (only get an answer machine message that directs you to an email address) and writing to them. NO REPLY.

    I have contacted Watchdog too and gave them the link to this review centre.
    Hopefully they will have more success than the rest of us.

  • Guest 17th Nov 2009

    Reviewer rating: 1 stars


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    I purchased a GW subscription at the end of July this year and I am still waiting. I have had no response to e-mails or telephone messages. I have e-mailed Watchdog as I am so fed up with them. Do contact Watchdog too - would hate other people to be ordering Christmas presents though this company.

  • Guest 27th Oct 2009

    Reviewer rating: 1 stars


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    I too ordered top gear for a xmas gift. I paid in Dec 2008 and still waiting to receive. I initially had to emails by May 09 saying publsher delay. However I have left several voice mails and sent emails requesting refund all of which have been ignored. Other than to turn up at the store which will cost petrol I don't know what else to do. This webste is forcing me to give a star rating of 1/5 when they deserve 0/5

  • Guest 30th Sep 2009

    Reviewer rating: 0 stars


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    I have just come onto these reviews as I was curious about this company following an incident a few years ago when 'COUNTRY BOOKSHOP' STOLE money from me!!
    It was around 5 years ago and I argued with them for months and months. I made a payment to them of £26.00 for a book, which they told me was no longer available. Eventually, they claimed I had never made the payment. This was a cheque, which they cashed, but was too far back at the time of the argument to show on a bank statement who h ...

  • Guest 16th Sep 2009

    Reviewer rating: 1 stars


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    Again another subscription nightmare. Online it says 'The order is being processed' but it has been months and I have heard nothing back from them to date. BEWARE. If I could give it 0/5 stars I would but it seems I have to put at least one, country bookstore doesn't deserve even one star though.

  • Guest 19th Aug 2009

    Reviewer rating: 1 stars


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    Rubbish, still waiting on a gift subscription. do not use Country Bookshop to purchase anything, if you want to receive it.

  • Pollyanna72 8th Aug 2009

    Reviewer rating: 1 stars


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    Oh why oh why didn't I research Country Bookshop before using them?? I could kick myself. I too ordered an annual subscription of Gardners World magazine from Country Bookshop, it was for a Christmas present. I ordered online on 4th December '08, money was taken from my bank account the next day and still no magazines. I got the same response as others, just the one email, in response to my complaint, saying 'an error had ocurred' and that the next available magazine would be posted. That wa ...

  • Guest 6th Aug 2009

    Reviewer rating: 1 stars


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    Ordered magazine subscription as a present for someone else in Feb 2009, its now August 2009, no magazines have arrived, the last email I had in May said Country Bookshop made a mistake processing my subscription, now they dont answer my emails and won't return my calls!

    I have never managed to speak to a person there yet, only ever get answer machine, this is very suspicious!

  • Guest 1st Jul 2009

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    I too, ordered a Gardener's World magazine subscription in for Mother's Day in March, although ordered before that date. Country Bookshop took the money straight away and have not heard anything since. Their link to from the email to see what is happening with your order goes straight to and error message- for 4 months! I sent emails but have had no response. They say they will deliver before 12 weeks. Rubbish.

  • Guest 20th May 2009

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    Like everyone else I ordered a subscription of TopGear magazine for my nephew in December and here we are in the last week of May - over 5 months later with no sign of a single magazine yet. I have emailed Country Bookshop 7 times now and have managed to get just 2 responses saying there had been "an error" with the publishers and that they would contact me once they had a date for the delivery of the first magazine. That was about 6 weeks ago and we are STILL waiting.

  • Guest 17th May 2009

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    Yet another subscription to countrybookshop.com failed to arrive after 5 months here. Emailing them hasn't moved this on.

  • BINGOTODD 10th May 2009

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    Ordered via the website in January, money taken from my account February. Now May and no magazine which was actually for a birthday present in February! No reply to phone calls or emails. I finally drove to the address today and demanded my money back. It was Sunday so the office was actually shut but a nice lady gave me the money out of the till saying they have had a lot of complaints. Don't confuse the lovely bookshop with the online business
    Lord knows what they are doing with the money/o ...

  • Guest 30th Apr 2009

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    I ordered a magazine subscription from Country Bookshop as a Christmas present in November, Country Bookshop took the money early in december and I still havent had either my subscription or a reply to my emails and communications via their website 4 months later

  • Guest 17th Apr 2009

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    I ordered a magazine subscription 3 months ago now from Country Bookshop. The amount was debited from my account immediately, yet i have received absolutely nothing! There is no way of contacting them, and they haven't responded to any of my e-mails. So i have no way of finding out if i ever will receive my magazine.

  • PhilActon 14th Apr 2009

    Reviewer rating: 1 stars


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    Like others, I have not received my ordered items from the Country Bookshop. I have found some information that might be useful to try and get things moving. To email them, try shop@countrybookshop.co.uk or events@countrybookshop.co.uk

  • Loudray 4th Apr 2009

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    I wish I had seen this site before I ordered a Gardners World Subscription from Country Bookshop. I cannot get an answer and it's been nearly six months. I will write to Trading standards as I think other people need to be aware of this company.

  • Guest 24th Feb 2009

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    I ordered Gardeners World mag subscription from Country Bookshop in early Nov 08, money was taken immediately, still no sign of magazines (which were a Christmas present). Surfed the web, got a phone number which went to answerphone and told me to email them. Heard nothing. Now onto my bank as I paid by credit card. I will not deal with this company again.

  • Guest 19th Jan 2009

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    I too ordered a Gardener's world subscription in August but still no sign of it and the money left my account straight away. Have sent numerous emails but no response and no phone number to call. Does anyone have a number I could call about this? Thanks.

  • sim3147 7th Dec 2008

    Reviewer rating: 0 stars


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    Ordered a book on the basis that website showed it as in stock with a 24 hour dispatch time. After a week was informed that it was not in stock at their distributor and that they had no idea when it would next be available. Re checked website and title still shows as in stock with 24 hour dispatch. Cancelled order and will not be using again.

  • notgoodenough 13th Nov 2008

    Reviewer rating: 1 stars


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    Nobody answered the 'customer support' or 'account support' helplines, the company hasn't responded to e-mails. Money taken out of the account very quickly, first magazine delivery came after 6 months! Not recommended.