
| Value for Money | 0.8/10 |
|---|---|
| Reviewer Rating | 0.9/10 |
| Overall Rating | 1.7/10 |
Full review by
necro![]()
on 20th Jun 2009
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User Rating : 0
Respect : 0
Just a quick warning about getting your free credit rating check by using the 30 day trial credit checks offered on Creditexpert.co.uk.
Even if you cancel your subscription with them in writing they will continue to take £6.99 from your bank account until you actually cancel by phone even though they have acknowledged your cancellation by email. Something in the small print apparently.
It is safer and cheaper to get your credit file directly from the credit reference agency (Usually £2). I have asked these people for a refund of £13.98, which they are adamant they will not pay back.
This stinks of a company out to make as much as possible by taking advantage of people in this current financial climate.
necro's review and ratings | 123 words
Review by
necro![]()
on 18th Jun 2009
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User Rating : 0
Respect : 0
Just a quick Warning about getting your free credit rating check by using the 30 day trial credit checks offered on Creditexpert.co.uk.
Even if you cancel your subscription with them in writing they will continue to take £6.99 from your bank account until you actually cancel by phone even though they have acknowledged your cancellation by email. Something in the small print apparently.
It is safer and cheaper to get your credit file directly from the credit reference agency (Usually &p ...
necro's full review | 172 words
Review by
Guest.
on 6th Jun 2009
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User Rating : 0
Respect : 0
Experian will find a way to charge you! They state that you get a 30 day free trial; this is only after giving over all of your sensitive information! Also, unless you ring them immediately after your trial, you will end up paying!
Guest's full review | 49 words
Review by
kinmad
on 13th May 2009
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User Rating : 0
Respect : 0
Signed up with Experian to check my credit rating by taking the 30day free trial.Could not access any credit score or reports so phoned the helpline.They said there was a fault that could be rectified by them making the account void,then i could just sign up again.
Result was no score, no report and the free trial cost me £6.99.
kinmad's full review | 85 words
Review by
Guest.
on 23rd Dec 2008
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User Rating : 0
Respect : 0
all i can say is ive never typed a review before....but im so angry with experian as i was actually advised from the csa to go on the website please dont sign up for the free 30 day period if you are a busy person like me! ....please dont go in there.. They take money out of your account after the trial for tthe monthly payment but you have to call them and ask to cancel it! Seems silly when everything else is done online
Guest's full review | 85 words
Review by
lawis![]()
on 16th Dec 2008
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User Rating : 0
Respect : +1
I won't bore I with the whole story just the main things to look at:-
1. Regardless of whether you're on the free 30 day trial, or I forgot to cancel and they debit my bank account, I CANNOT find how to read their terms and conditions UNLESS I first disclose ALL my own personal information. If I pull out just prior to card details stage they claim I have agreed to their "terms of business" (not to be confused with their "privacy policy"). Even if I unsubscribe from their never ending spam emails ...
lawis's full review | 332 words
Review by
themaninthevan2001![]()
on 26th Oct 2008
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User Rating : 0
Respect : 0
My Experian credit check was full of and inaccuracies and it doesn't help when the economy is on the rocks. Most of the credit report agencys are worthless and trouble makers it's actually made it worser. Just be careful what you do with you're own details.
themaninthevan2001's full review | 58 words
Review by
Davidmoneyvalue
on 20th Oct 2008
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User Rating : 2
Respect : +1
I recently applied for a UK credit card. The bank refused my application but suggested that if I sent them bank statements/proof of earnings they would re-consider my application. I was informed that the bank used Experian to check my credit status, and they suggested that I should contact them and check the data that they hold on me.
I supplied Experian with the relevant funds and requested a check. Experian contacted me and asked me for a great deal of information including my addresses for th ...
Davidmoneyvalue's full review | 181 words | 1 comment added.
Review by
gjfox2003![]()
on 16th Aug 2008
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User Rating : 1
Respect : 0
Why would Experian score me at 644, giving 2 stars and categorising me as high risk, but Equifax and Callcredit score me at 920, giving 5 stars and categorising me as excellent? Only Equifax contained ALL the correct information. Why is Experian called a public report, and why do landlords and employers choose to use it, instead of Equifax or Callcredit? It seems ridiculous that the three reports can give such different outcomes. I have access to all three and the only differences seem to be tha ...
gjfox2003's full review | 143 words
Review by
Dugartie
on 7th Aug 2008
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User Rating : 0
Respect : 0
Having seen the TV advert for this I thought I would take up the offer out of curiosity. I imagine many people have done this. However having looked just the once, I wasn't interested in signing up as a customer as there was no need. What I didn't know was that YOU had to cancel so as not to automatically join. There was no need to read on as I didn't intend to join, but somewhere in the small print is the information telling you to. Funny how that isn't highlighted in bold or large print. Appar ...
Dugartie's full review | 124 words
Review by
severus112
on 24th Feb 2008
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User Rating : 2
Respect : 0
I get the impression that the service Experian offered is feeding off identity theft paranoia, but the service provided is not as complete as their marketing would imply. The missing information from the report makes one wonder how reliable the reports are.
severus112's full review | 81 words
Review by
blackwaterman![]()
on 1st Jan 2008
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User Rating : 7
Respect : 0
My experience only covers the statutory £2 report. I received a prompt response to my internet enquiry. There was prompt response to my corrections and the overall impression I received was of a friendly and efficient outfit. A more responsive organisation than competitors.
blackwaterman's full review | 48 words
Review by
macca160670![]()
on 10th Jan 2007
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User Rating : 0
Respect : 0
I was sent an e-mail from credit expert offering me a 30-day free subscription for an online report. I never received the report or any confirmation it was on its way. I e-mailed them a week or so later to cancel the service. I didn't receive any confirmation but assumed it had been cancelled and that my credit card would not be charged.
I have now found that my credit card was charged despite never getting anything from Experian. I have sent them e-mails which just clarify that the account ...
macca160670's full review | 155 words
