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| Customer Service | 10/10  |
|---|---|
| Quality of website | 9/10 |
| Value for Money | 9.7/10 |
| Overall rating | 9.7/10 |
Full review by
RattyW
on 5th Sep 2008
User Rating : 10
Respect :
0
Good Points: Easy returns policy and a Money back GuaranteeNext Day DeliveryEasy to use Website
Bad Points: Only seem to deliver to higher floors if there is a lift.
General comments: I purchased 2 Hang Plan Storage Racks from Paperstone and 10 binders for £559 at 5.15pm on Monday - they all arrived at 9.25am Tuesday morning - only 16 hours later!Good packaging. Helpful driver (FedEx) - delivered them to the 4th floor.I actually ordered the wrong binders so I phoned them and they arranged a return (free of charge) and sent out the correct ones for delivery again the following day. That day a courier arrived and delivered the new ones whilst collecting the old ones - Very impressive service. I would recommend them very highly although if you didn't have a lift I'm not sure what you would do to get anything upstairs!
RattyW's review and ratings | 140 words
Review by
jimmyhatch
on 6th Jun 2007
User Rating : 9
Respect :
0
I found that Paperstone www.paperstone.co.uk were very knowledgeable and gave helpful information. Great prices.
jimmyhatch's full review | 35 words
Review by
MrAddtoCart
on 18th May 2006
User Rating : 10
Respect :
0
Paperstone is an excellent website for all your office needs. They have over 18,000 products, and they will not be beaten on price, as they proved when I made my order. They are happy to help and offer a very friendly and efficient service. I ordered a desk fan late on a Monday afternoon and received it on Wednesday morning! I highly recommend them.
MrAddtoCart's full review | 77 words
