Fox & Sons Estate Agents Reviews

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Fox & Sons Estate Agents
Fox & Sons Estate Agents
Fox & Sons Estate Agents
Fox & Sons Estate Agents

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Latest Reviews

★☆☆☆☆

“dishonest agent”

Written on: 12/10/2014 by 1711tawhiri (1 review written)

my recent experiance with fox and sons was terrible. they didn't put my offer forward to the vender, I had to chase after them, left a message to get back to me and they never did. finally when I rang I was told my offer was rejected due to "personal circumstances regarding the property" (?) even though my offer was the highest! I was so upset I lost my potential home :(… Read Full Review

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★☆☆☆☆

“Appalling, bullying, and cannot follow instructions. ”

Written on: 12/08/2014 by BrianCollins32 (1 review written)

I asked Fox's to value my father's house for sale after he died, and then used another agent. Barely a day goes by without them phoning me and trying to bully me into changing agents, at the same time they are also doing this to my brother, between us we get about 4 calls a week. They first ask if we have found somewhere else to live, it is a probate sale, the house is empty, and they know that. They then ask if we would like to put the house on the market, I have lost count of how many times I… Read Full Review

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★☆☆☆☆

“Very Dissapointing as a Company”

Written on: 11/07/2014 by George302 (1 review written)

At the start very keen. Open house day, no feedback whatsoever. 5 More viewings, still no feedback, when you ring to ask why you have not received any feedback, they say we have given you the information. Actually, you have not, please do not lie. Cancelled appointments at the last minute. Really have no interest at all, so have asked them to remove the property at once from their listings. I would not recommend anyone to go with this company. Very poor to deal with… Read Full Review

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★☆☆☆☆

“Rubbish rubbish rubbish”

Written on: 04/04/2014 by 54Fitzpatrick (1 review written)

Absolute rubbish to put it politely! I had an appointment on Saturday at 10am for someone to come round and value my property. Fine, all sorted, had a text message to remind me of the appointment, all going well so far.. Got up and ready in time for the 10am appt on Saturday, waited, waited, waited. Got to 10.40am (bearing in mind my appt was at 10!) no-one had showed up! No phone call, no message, nothing! I phoned them to advise them not to bother, of which I got a very unsincere apology and… Read Full Review

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★☆☆☆☆

“Terrible from start to finish”

Written on: 03/10/2013 by sellmyflatinhove (1 review written)

I have left it a couple of months to write this review to see if the red mist cleared, but it hasn't!! Fox & Sons gave me the most consistently diabolical service that I have EVER received. From the manipulation techniques used in the value/negotiation (Hangleton), inconsistent and inaccurate marketing of our property (Hangleton), through to the entirely inappropriate "buyers" being shown around (Hangleton & Hove) and finally the extremely unprofessional way in which our complaints were dealt… Read Full Review

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★☆☆☆☆

“Overpriced and liars ”

Written on: 28/08/2013

Lettings, joke , what a joke ! Unhelpful, no common sense, usually blame outside departments to cover up there lack of getting anything done. Waited weeks and weeks for a refund that they then said was down to the computer, yeh right. Fox & Sons ? Bring back GBT I say. Effiin sequence, wannabe professionals?… Read Full Review

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★☆☆☆☆

“FOX AND SONS = BAD JOKE!!”

Written on: 19/07/2013

I am about to buy another property and there is only 1 thing I am completely sure about - it is NOT going to be with Fox and sons!!! I have just submitted my formal complaint about the whole process of buying a property with this "Award winning state agent", Taunton branch. The staff are totally unprofessional, unhelpful liars, who's lack of interest and knowledge of properties they are supposed to sell is just shocking. Customer service, sorry, I mean, absolute lack of any… Read Full Review

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★☆☆☆☆

“Fox & Sons, London Road, Southampton... Steer well clear!”

Written on: 02/06/2013

I had been renting out my property out for many years with the Bournemouth branch of Fox & Sons with no problems or concerns and had always been very happy with the service I had received from this branch. I received a call from the Branch Manager who is the Southampton London Road branch manager, informing me that they would be taking over the management of my property due to the Bournemouth branch closing ... Due to the positive experience I had over the years with the Bournemouth branch I… Read Full Review

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★☆☆☆☆

“Completely and utterly stay away! Do not rent/let/sell/buy”

Written on: 26/03/2013

Turned up to the place for a viewing 3 bed maisonette 495, not bad price we thought they take pets place needs a bit of love whilst looking around he informs us its 450 we thought sweet! asked how much the admin would be though we both have new jobs we haven't received our first pay checks so moneys a bit tight but not planing to move for a month...have a guess how much they wanted average is 150-250 they wanted 300 we said it was unreasonable he informed us he would see what he could do and… Read Full Review

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Tenant123's Comment

Written on: 08/07/2013

Fox and sons in worthing overcharged me fees which I got back. These were for referencing. I'm taking them up with trading standards. Did you pay and loose the fees if so please contact me by replying to this thread as I may get back for you. They use TLC which is part of sequence . Fox and sons are part of sequence. I asked them what the refund was for recently and they are trying to cover it up saying it was a delay in the application refund. It was a refund because of overblown fees if I keep to a gentlemans agreement.

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★☆☆☆☆

“Total Rip off”

Written on: 23/03/2013

What a waste off time, and a total rip off Fox and Sons are, I dropped my price due to the fact they over priced my house!! Did they drop their commission, which is not a percentage of the selling price! Infact it is a lot higher than the 1.5% most Estate Agents charge, no they did not. They are unprofessional. I have now gone with another Estate Agent. If you want to sell your house, do not use Fox… Read Full Review

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★☆☆☆☆

“From a buyers point of view”

Written on: 23/03/2013 by FlickCyprus (1 review written)

Commenting on Fox and Son in North End. As a buyer I would advise sellers to give this company a miss. Pay your money to a company who will work in your interests. I was very keen on a property. I have phoned and tried to make a viewing serveral times. I left contact details so that they can contact my mother but no phone call. It is now a week on. The house is still up for sale. No contact even though I have told them if they do not contact in two days then I will not be interested in… Read Full Review

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★☆☆☆☆

“Totally Unprofessional ”

Written on: 23/01/2013 by philo2457 (1 review written)

If you want a professional service that, lets face your'e paying for. I would give Fox & son a wide birth. We sold our house at the beginning of December to a first time buyer. Found a house to buy soon after that was vacant with no chain. We were told 6-8 weeks as there's no chain. Since December, I've had one phone call and one e-mail. We have continuously been in touch with the Fareham branch of fox & Son, for updates, only to be told we'll be in touch. We've heard nothing. I found… Read Full Review

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★☆☆☆☆

“Terrible Service”

Written on: 17/12/2012

Absolute bullies!!! They sold my property in Brighton and Paul from the Preston Park office, lied, argued and bullied me to do what he wanted. Pretty sure he just wanted his commission for Christmas as the buye 'shouting' at hime on the phone hasn't even moved in, 2 weeks later. Complete liars, cheats and very pushy. Would never use them again. Make out they're doing you a favour, when you're giving them LOTS of money!!!!! Felt harrassed and am thinking about making a formal complaint!!!!… Read Full Review

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Julesshah's Comment

Written on: 25/04/2013

I have spoken to [name removed] regarding a mortgage.
We felt bullied and blackmailed into buying a mortgage though them if we wanted to secure the sale of the house. They lied and said it was the owner who stipulated that the buyer has to arrange mortgage through fox and sons . Buyer said no such thing. If we didn't arrange mortgage through them then they would sell to other buyers
Now, 4 weeks later other buyer has apparently increased their offer( not sure i believe them)
Asked if he can put in writing about mortgage and what the owner said , was told no can't do that
Read somewhere they do this all the time. Nothing seems to done about it.
Called property ombudsman , was told to put in writing to their complaints dept. I don't see the point as they are all probably greedy liars who are good at twisting words and bulling people.
They should not allowed to do this and nobody is stopping them.

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Brightonseller's Comment

Written on: 28/04/2013

That's terrible. Was it [name removed] also? They are incredibly good at twisting words and blackmailing. Bullies!!! Have warned everyone against using them!!!

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★☆☆☆☆

“Steer clear!!!!”

Written on: 28/11/2012 by Hicdldypickledy90 (1 review written)

Me and my partner were looking to rent a property it took 3 days to actually get through to someone as no one answered the phone so finally we arranged a viewing in the evening I turned up and waited an hour!!, in the cold a young women on my 20's, and they didn't turn up we had no call no contact nothing the following day my partner got through, no apology, came up with lots of excuses, stupid ones!!, so then arranged another viewing as we were quite keen on the place, so we get a voicemail… Read Full Review

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★☆☆☆☆

“No longer an estate agent”

Written on: 18/09/2012

I wanted to view a property through a Brighton branch, but they were more interested in selling me a mortgage than a house. Every single phone call or viewing I have with them I get pushed to see their financial adviser. Don't get bullied by them… Read Full Review

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Ymarie's Comment

Written on: 09/06/2013

totally agree with you, I am so angry with them, have bullied me to get a mortgage with them, its not a good deal, The mortgage provider will give them £589 for me taken out the mortgage, I have told them I do not want to use the conveyance company as it is more expensive than any of the quotes They are not happy, I know I am going to loose the house, because I do not want to use there over priced services.
went into the branch after offer had been accepted, she had already pulled of the mortgage details had to take in my bank statement, she ask for my bank card, passport etc, as I'm walking out I look at the paper work and says what this , I've taken out my fees, I had already told here, that there was no savings in that account. I am so angry, and feel so stupid, have put in a complaint, got a letter to say its not refundable, They should not be allowed to trade.

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★★☆☆☆

“great at undervaluing property”

Written on: 05/04/2012

Many years ago, we used this lot initially, to market our character cottage for us in Mid Sussex. The agent called on us with another young man whom he appeared to be very friendly with. He valued the property at £65000 (it was the late eighties!)We felt it was worth more but he insisted on the price as it was "technically, a mid terrace", despite being only in a block of three,in a very sought after lane, oak lead light windows & doors & lots of period features. We overheard him telling his… Read Full Review

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★☆☆☆☆

“DISCIMINATED FOR NOT USING FOX AND SONS FINANCIAL ADVISOR”

Written on: 28/02/2012

I tried to purchase 2 properties from Fox & Sons on 2 different occasions but both times i was guzumped after my offfer was accepted. From the start Fox & Sons were pushy and keen for me to use their Financial Advisor. They advised offers are only taken seriously if i used their FA. Their financial advisor tried to obtain a principle in agrrement with 3 mortgage lenders and without my knowledge. But failed to obtain a mortgage. The FA credit searched me 3 times in 3 days without my consent… Read Full Review

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★☆☆☆☆

“Fox & Sons in Eastbourne are a totally unprofessional...”

Written on: 16/11/2010

Fox & Sons in Eastbourne are a totally unprofessional company. There object is to sign you up for the initial fee, which you are not told about until you are about to sign on the dotted line. In addition if you pay this amount by credit card you pay an initial 1.5%. You are not actually told this. We would have paid by cheque if we had known. In total we paid £193.00 and received nothing in return. We cancelled some five days after instructing them. I wished we had read the reviews before… Read Full Review

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★★★☆☆

“They said to me their minimum fee is £2000 + vat ”

Written on: 11/11/2010 by landland (1 review written)

They said to me their minimum fee is £2000 + vat

Has anybody had a lower minimum fee from them.
Im not sure if they are trying to rip me off
Thanks....

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★☆☆☆☆

“Fox and Sons are a useless bunch. I want to buy a...”

Written on: 28/09/2010

Fox and Sons are a useless bunch. I want to buy a property and I specify a time on three days and they can't make any of them. I'm phoning on a Tuesday and I can't see the house until the following Monday! I'm glad I'm not trying to sell my house with them. Other agents in Tiverton seem to be very good. This lot are really bad according to other people who have used them too. My advice is steer well clear, there are plenty of others… Read Full Review

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