Written on: 03/10/2013 by sellmyflatinhove (1 review written)
I have left it a couple of months to write this review to see if the red mist cleared, but it hasn't!! Fox & Sons gave me the most consistently diabolical service that I have EVER received. From the manipulation techniques used in the value/negotiation (Hangleton), inconsistent and inaccurate marketing of our property (Hangleton), through to the entirely inappropriate "buyers" being shown around (Hangleton & Hove) and finally the extremely unprofessional way in which our complaints were... (read more)
Written on: 28/08/2013
Lettings, joke , what a joke ! Unhelpful, no common sense, usually blame outside departments to cover up there lack of getting anything done. Waited weeks and weeks for a refund that they then said was down to the computer, yeh right. Fox & Sons ? Bring back GBT I say. Effiin sequence, wannabe professionals? (read more)
Written on: 19/07/2013
I am about to buy another property and there is only 1 thing I am completely sure about - it is NOT going to be with Fox and sons!!! I have just submitted my formal complaint about the whole process of buying a property with this "Award winning state agent", Taunton branch. The staff are totally unprofessional, unhelpful liars, who's lack of interest and knowledge of properties they are supposed to sell is just shocking. Customer service, sorry, I mean, absolute lack of any... (read more)
Written on: 02/06/2013
I had been renting out my property out for many years with the Bournemouth branch of Fox & Sons with no problems or concerns and had always been very happy with the service I had received from this branch. I received a call from the Branch Manager who is the Southampton London Road branch manager, informing me that they would be taking over the management of my property due to the Bournemouth branch closing ... Due to the positive experience I had over the years with the Bournemouth branch I... (read more)
Written on: 26/03/2013
Turned up to the place for a viewing 3 bed maisonette 495, not bad price we thought they take pets place needs a bit of love whilst looking around he informs us its 450 we thought sweet! asked how much the admin would be though we both have new jobs we haven't received our first pay checks so moneys a bit tight but not planing to move for a month...have a guess how much they wanted average is 150-250 they wanted 300 we said it was unreasonable he informed us he would see what he could do and... (read more)
Written on: 23/03/2013
What a waste off time, and a total rip off Fox and Sons are, I dropped my price due to the fact they over priced my house!! Did they drop their commission, which is not a percentage of the selling price! Infact it is a lot higher than the 1.5% most Estate Agents charge, no they did not. They are unprofessional. I have now gone with another Estate Agent. If you want to sell your house, do not use Fox (read more)
Written on: 23/03/2013 by FlickCyprus (1 review written)
Commenting on Fox and Son in North End. As a buyer I would advise sellers to give this company a miss. Pay your money to a company who will work in your interests. I was very keen on a property. I have phoned and tried to make a viewing serveral times. I left contact details so that they can contact my mother but no phone call. It is now a week on. The house is still up for sale. No contact even though I have told them if they do not contact in two days then I will not be interested... (read more)
Written on: 23/01/2013 by philo2457 (1 review written)
If you want a professional service that, lets face your'e paying for. I would give Fox & son a wide birth. We sold our house at the beginning of December to a first time buyer. Found a house to buy soon after that was vacant with no chain. We were told 6-8 weeks as there's no chain. Since December, I've had one phone call and one e-mail. We have continuously been in touch with the Fareham branch of fox & Son, for updates, only to be told we'll be in touch. We've heard nothing. I found... (read more)
Written on: 17/12/2012
Absolute bullies!!! They sold my property in Brighton and Paul from the Preston Park office, lied, argued and bullied me to do what he wanted. Pretty sure he just wanted his commission for Christmas as the buye 'shouting' at hime on the phone hasn't even moved in, 2 weeks later. Complete liars, cheats and very pushy. Would never use them again. Make out they're doing you a favour, when you're giving them LOTS of money!!!!! Felt harrassed and am thinking about making a formal complaint!!!! (read more)
Written on: 28/11/2012 by Hicdldypickledy90 (1 review written)
Me and my partner were looking to rent a property it took 3 days to actually get through to someone as no one answered the phone so finally we arranged a viewing in the evening I turned up and waited an hour!!, in the cold a young women on my 20's, and they didn't turn up we had no call no contact nothing the following day my partner got through, no apology, came up with lots of excuses, stupid ones!!, so then arranged another viewing as we were quite keen on the place, so we get a voicemail... (read more)
Written on: 18/09/2012
I wanted to view a property through a Brighton branch, but they were more interested in selling me a mortgage than a house. Every single phone call or viewing I have with them I get pushed to see their financial adviser. Don't get bullied by them. (read more)
Written on: 05/04/2012
Many years ago, we used this lot initially, to market our character cottage for us in Mid Sussex. The agent called on us with another young man whom he appeared to be very friendly with. He valued the property at £65000 (it was the late eighties!)We felt it was worth more but he insisted on the price as it was "technically, a mid terrace", despite being only in a block of three,in a very sought after lane, oak lead light windows & doors & lots of period features. We overheard him telling... (read more)
Written on: 28/02/2012
I tried to purchase 2 properties from Fox & Sons on 2 different occasions but both times i was guzumped after my offfer was accepted. From the start Fox & Sons were pushy and keen for me to use their Financial Advisor. They advised offers are only taken seriously if i used their FA. Their financial advisor tried to obtain a principle in agrrement with 3 mortgage lenders and without my knowledge. But failed to obtain a mortgage. The FA credit searched me 3 times in 3 days without my... (read more)
Written on: 16/11/2010
Fox & Sons in Eastbourne are a totally unprofessional company. There object is to sign you up for the initial fee, which you are not told about until you are about to sign on the dotted line. In addition if you pay this amount by credit card you pay an initial 1.5%. You are not actually told this. We would have paid by cheque if we had known. In total we paid £193.00 and received nothing in return. We cancelled some five days after instructing them. I wished we had read the reviews... (read more)
Written on: 11/11/2010 by landland (1 review written)
They said to me their minimum fee is £2000 + vat
Has anybody had a lower minimum fee from them.
Im not sure if they are trying to rip me off
Written on: 28/09/2010
Fox and Sons are a useless bunch. I want to buy a property and I specify a time on three days and they can't make any of them. I'm phoning on a Tuesday and I can't see the house until the following Monday! I'm glad I'm not trying to sell my house with them. Other agents in Tiverton seem to be very good. This lot are really bad according to other people who have used them too. My advice is steer well clear, there are plenty of others. (read more)
Written on: 23/02/2010
Fox ands sons are everything you don't want and need in a estate agent.
They are pushy with their FA, and try to contractually sell properties.A famous phase used after I had already said 10 times I have my own lawyer and FA
"they only accepted you offer because they thought we dealing with your mortgage".
After this we withdrew our offer and bought the same property through another agency, turns out the sellers hated them as much as we did.
Uninterested in selling properties,so much so... (read more)
Written on: 03/02/2010
I wish I had never got involved with this bunch of cowboys , it was more like a wheel clamping outfit than a professional undertaking . I advise keep away from these corporate bully boys ! (read more)
Written on: 22/11/2009 by fedmundson (4 reviews written)
Stay clear of these scammers
We had the misfortune to ask Fox and sons to value and sell our property in Eastbourne, a shop with a tenant with a maisonette above the shop. They persuaded us to do the sale by auction and really talked up the price and the chances of selling. Then,to our utter amazement, they told our tenant in the shop that even if the property didn't sell they would be able to get another tenant in at a much higher rent. Result: property grossly over valued so no interest... (read more)
Written on: 16/10/2009
What a bloody shower!!! Any good reviews of this corrupt company have to have been written by themselves!!!
Wouldn't let me even view a property unless I agreed to do my mortgage etc through them. They tried to force me to use their solicitor when I have my own through family
Apparently they get commission from the solicitor too!!!
Greedy greedy bar stewards go direct to the vendor and tell them that Fox's will even loose them a sale to make more money for themselves!
Unless of course... (read more)
Written on: 08/10/2009
Many Thanks to all the team at Fox & Co Preston , they realy went the extra mile to get me in the house on time for my baby. Very good value on fees and striaght forward to deal with. Had had no end of problems with my old letting agents so its nice to find one that cares. They are very flexible with viewings times and always upfront about properties and their move in cost to set up the rental. (read more)
Written on: 25/09/2009
I telephoned Fox & Sons Estate Agents to register as a potential property buyer. I told them my budget and the man on the phone immediately tried to talk me up on budget! I told him I could not afford more and he was insistent saying that I needed to see their mortgage advisor as there were 'ways around' the affordability issue!!
He tried to arrange viewings for properties well out of my price range and then tried to force me to see their mortgage adviser despite me saying I have a mortgage... (read more)
Written on: 21/09/2009
Fox & Co
To say that I am annoyed by this company is a complete understatement!!
They are all smiles when taking your money from them but then disapear when you want to leave them. Where do I start...
Whilst with the company they changed there address shut down the original office and changed their phone number. Did they think to inform me? NO! I thought they had gone bust and had to find their new location and number on the internet.
Upon leaving the address they attempted to claim money... (read more)
Written on: 08/04/2009 by spike777 (1 review written)
Please, Please Heed my warning and steer clear of Fox & Sons Estats Agents, especially of the Eastbourne Branch.-Hugely lacking in information for prospective customers resulting in losing monies. If said information had been in place before I would have NOT proceeded with the company!
-'COMPUTER SAYS NO!' attitude.
-Air of corporate superiority ( YOU ARE JUST A TENANT!)
- Bitter attitude towards losing prospective tenants resulting in bad-mouthing me towards landlords and slurring the... (read more)
Written on: 25/08/2008 by Gessieworld (1 review written)
Would definately recommend to a friend and would use them again! Good customer service, giving a whole range of help in both helping both vendors and purchasers-helping them through a stressful transaction. (read more)
Written on: 05/03/2008 by Homebuyer66 (1 review written)
Fox & Sons, Estate Agents Southampton.
They didn't turn up for a viewing. When we called, they suggested it was our fault (we had re-confirmed an hour earlier).
We told them categorically that we did not want to hear from their Mortgage advisor, who called anyway!
They couldn't answer simple questions. Confusion on their part about the status of a property.
Generally little evidence of any communication between them. They promised several calls back that didn't happen.
As buyers in the current... (read more)
As rated by real users
" The worst experience ever " Read More
" Time waster ! " Read More
" Be Brave - Use Them! " Read More
" Real estate portal " Read More
" Incompetent, arrogant, rude " Read More
Written by OscarWright