Everest Windows Reviews - www.everest.co.uk

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2.6 / 5
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Latest Reviews

★☆☆☆☆

“Flat roof fiasco and door hanging off”

Written on: 12/02/2016 by poitiers (3 reviews written)

Our Everest flat roof was installed some years ago, along with a new back door. The roof was very badly done, very shoddy and it was obvious the workmen had never done it before. When I see other flat roofs I've really impressed by the quality, but not ours. Such a shame I got Everest to do it. You might think that a big company would come back and fix things, but no- not Everest. I don't know if it's penny pinching or incompetence but inspections lead nowhere. We've had inspectors around and… Read Full Review

By Everest Home Improvements

Written on: 12/02/2016

Hi, I'm very sorry to read of your dissatisfaction regarding work that Everest carried out on your home. I imagine you have tried to contact customer relations due to the length of time that the issue has been ongoing. If you like, I can raise the issue today and get an update for you. I would need the customer name, Everest reference number and your postcode. Thanks

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Poitiers's reply to Everest Home Improvements's Comment

Written on: 12/02/2016

I have tried customer relations many many times over 5 years. I am in regular email conversation with Everest. Assuming this isn't some sort of auto response, i thank you for offering to raise the issue today I think it will be more of the same.

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Poitiers's reply to Everest Home Improvements's Comment

Written on: 12/02/2016

I have tried customer relations many many times over 5 years. I am in regular email conversation with Everest. Assuming this isn't some sort of auto response, i thank you for offering to raise the issue today I think it will be more of the same.

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By Everest Home Improvements

Written on: 12/02/2016

This isn't automated. I work with the customer relations team to try and help people. What's the current outlook of your situation?

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★★★★★

“You get what you pay for”

Written on: 12/02/2016 by qbSharpe120 (1 review written)

From contacting the sales team to the very quick turn around in surveying and installation we couldn't be happier. The quality of the build was apparent from the beginning of the work. It's nice to have a draft free house at last… Read Full Review

By Everest Home Improvements

Written on: 12/02/2016

I'm pleased to hear that Everest were the solution when it come to improving your home - no more chills in the winter from an unwanted draft.

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Poitiers's Comment

Written on: 12/02/2016

Glad it worked for you, but this is a totally opposite experience to ours.

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★★★★★

“First class company”

Written on: 11/02/2016 by Fabiang82 (1 review written)

I recently had a new window and door fitted to replace old patio doors. It has improved the room so much. From start to finish all aspects of the transaction have been excellent. I am a previous Everest customer and know of their quality and high standards. Not the cheapest but it's worth paying their prices. Last year they fitted a new garage roof. No more leaks!! Highly recommend… Read Full Review

By Everest Home Improvements

Written on: 12/02/2016

Good morning, Fabian! Many thanks for your kind comments. I'm glad that you returned to Everest to make further home improvements. Hopefully we will have a fantastic summer so that you can enjoy your new patio doors!

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★★★★★

“Everest folding doors”

Written on: 11/02/2016

My folding doors are excellent would recommend anyone to have them . They look great and are lovely in warm weather to open right up . The service from a great fitting team is excellent and the customer service are very helpful. Sales man great and the surveyor very helpful… Read Full Review

By Everest Home Improvements

Written on: 11/02/2016

Hi, many thanks for your kind words. It would appear that Everest didn't let you down at any stage during the process, which is brilliant to read. Thanks for choosing Everest.

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★★★★★

“Just good stuff!”

Written on: 10/02/2016 by Porterfieldoz406 (1 review written)

We had our windows and doors replaced by Everest in 2015 and returned to the company in 2016 for them to do our roofline. From start to finish on both occasions it was excellent. The company was recommended to us by a friend. We knew they would not be the cheapest but we were prepared to pay for good service,no issues ,a quality product fitted well and long guarantees and very simply that's what we got. No hard pressure selling or games re ringing managers for "spectacular money off deals"… Read Full Review

By Everest Home Improvements

Written on: 11/02/2016

Good afternoon, it's always good to hear from our happy customers. It's also good to read that our service and product the first time around was good enough to entice you back for further home improvements. Thanks again for choosing Everest.

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★★★★★

“Great Work From Everest”

Written on: 10/02/2016 by RobAbel (1 review written)

I have had windows, flat roof and now a garage door from Everest in the last three years and every job has been sold, surveyed and installed with great care and attention. They are certainly not the cheapest but the professionalism of their staff is second to none and worth paying the extra money. The salesman didn't put any pressure on us and he explained their products with a lot of knowledge. The surveyors did their job well, explaining how long the jobs would take and what was involved… Read Full Review

By Everest Home Improvements

Written on: 10/02/2016

Hi, I'm pleased to here that you have always turned to Everest for help improving your home, it really does show the quality of our work and the customer care that we pride ourselves on. Many thanks for the kind words.

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★★★★★

“Excellent ”

Written on: 09/02/2016 by simonlondon1981 (1 review written)

Good salesman. Clear and responsive to email. Secondary glazing came ahead of schedule. On time. No problems fitting. Good customer service all round. Would recommend… Read Full Review

By Everest Home Improvements

Written on: 09/02/2016

Hi, 10/10 now. Many thanks!

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★★★★★

“Excellent ”

Written on: 09/02/2016 by simonlondon1981 (1 review written)

Good salesman. Clear and responsive to email. Secondary glazing came ahead of schedule. On time. No problems fitting. Good customer service all round. Would recommend… Read Full Review

By Everest Home Improvements

Written on: 09/02/2016

Evening, many thanks for the complimentary comments regarding Everest. I hope you are enjoying your new windows!

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★★★★★

“Good customer service”

Written on: 08/02/2016 by Underwoodwf (1 review written)

Great product great service all way through from Oder to fitting and after care Every step of the way the service and back up team wee top class… Read Full Review

By Everest Home Improvements

Written on: 08/02/2016

Good afternoon, many thanks for choosing Everest and for your five star review. It's greatly appreciated.

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★★★☆☆

“Good Product, Good Service, Premium Price, Opaque Deals”

Written on: 06/02/2016 by Longshanks0511 (1 review written)

From our experience with windows and now doors, Everest are the market leaders in terms of their product. The design, manufacturing quality and finish and instalation are all first class. After sales service is also very good and there's never been any quibble when we've asked for assistance down the line. However, it's not all good by any means. The buying process still fells like buying a used car (maybe the whole industry is like this - I don't know) - the haggling required to get reasonable… Read Full Review

By Everest Home Improvements

Written on: 08/02/2016

Good morning, I'm pleased that our products have never let you down, however it's disappointing to read your comments regarding other aspects of our business. We believe we are market leaders not only for our products, but for the complete service that we can offer our customers. Many thanks for highlighting the problems that you encountered it will help us improve our service in the future.

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★★★★☆

“Very good service ”

Written on: 05/02/2016

From ordering to installing, the whole thing went well. Learned that the discount on TV advert says, up to 50%, not always 50%. However, the price I paid was about what I expected. The surveyor and installers were all excellent. Only minus was that I unit arrived cracked, and it took 2 months for a replacement unit. In fairness it was over the Christmas period, and they did offer an earlier date, but I already had something arranged for that day. We've noticed that there's no condensation on… Read Full Review

By Everest Home Improvements

Written on: 05/02/2016

Good morning and many thanks for your kind comments. It's good to see that you are already noticing the improvements that Everest windows have over our competitors, such as a reduction in condensation and a marked improvement in heating. Many thanks for choosing Everest.

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★★★★★

“The superb enhancement of our 1959 house”

Written on: 04/02/2016 by drdavidmorris013 (1 review written)

The rear part of our good house built in 1959 was showing signs of wear and tear,- even though we had previously put in plastic windows and doors which looked O.K. but were losing a lot of heat. I decided to go for what I felt were the best. Everest enhanced the whole of the large porch as well as introducing retaining bars into the weak rear wall-i.e. before fitting in the new windows and two rear entrance doors. (very secure locks and handles) We have had many 'break ins' and the place… Read Full Review

By Everest Home Improvements

Written on: 05/02/2016

Morning, many thanks for your excellent review of Everest's services and the customer care that you received. Everest specialise in updating and improving traditional housing such as yours and have highly skilled fitters who take care and precaution during the installation. Thanks again for choosing Everest.

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★★★★☆

“Excellent service”

Written on: 04/02/2016 by sfooter (1 review written)

Very good fuss free installation of our windows and doors The installers were very helpful and took care to ensure everything was right. Very quick installation and they cleaned up meticulously every time excellent… Read Full Review

By Everest Home Improvements

Written on: 04/02/2016

Morning, many thanks for choosing Everest. I'm pleased that your installation went as smoothly as it did and that you are now benefiting from Everest's industry leading products.

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★★★★★

“A modern look to a 1930 house.”

Written on: 03/02/2016 by mky1hotmail.co.uk (1 review written)

We had our windows renewed by Everest after being originally installed by another double glazing company who's name is now forgotten some thirty years ago. The condensation on the frames was just getting too much. We asked Everest for a estimate as we had them install a new back door last year which we were very pleased with. The chap who gave us the estimate was very polite and after some negotiation we came up with a price which suited me. A week or so later the surveyor came and measured… Read Full Review

By Everest Home Improvements

Written on: 04/02/2016

Good morning and many thanks for your kind comments regarding your experience with Everest. I'm pleased that our service in the first instance with your new door was good enough to warrant you returning to Everest for further home improvements. If you require any further assistance please contact our customer relations team. Thanks

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★☆☆☆☆

“The worst company I have ever dealt with”

Written on: 02/02/2016 by LamontDavidson (1 review written)

I would like to share my experience of dealing with the window and door company Everest. We live on a busy road and out six year old son’s room faces the busy road and he was bothered by the sound of traffic, especially when trying to go to sleep, even though the window was double glazed. We decided that we had to have a window installed that was more sound proof, so we contacted Everest. When we met Everest’s sales representative we were told that the triple glazed windows they could… Read Full Review

By Everest Home Improvements

Written on: 03/02/2016

Morning, the quality of service you have been provided with from Everest is far below our standards and I apologise for this. I can promise you that our customer relations team is taking your complaint very seriously and are looking into the matter immediately. To help them identify the Everest staff who have so far failed to deliver, can you please inform me of your Everest reference number and postcode? Thanks

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Davidson101's Comment

Written on: 02/02/2016

Also forgot to say that the we weren't given any keys for our upstairs windows which means that we have to keep an eye on our 2 year old daughter at all times upstairs, no keys have been provided even though we have consistently asked Everest for a set. And finally, instead of using ladders to install the windows upstairs, they decided to stand on our bay window instead.

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Davidson101's Comment

Written on: 02/02/2016

Also forgot to say that the we weren't given any keys for our upstairs windows which means that we have to keep an eye on our 2 year old daughter at all times upstairs, no keys have been provided even though we have consistently asked Everest for a set. And finally, instead of using ladders to install the windows upstairs, they decided to stand on our bay window instead.

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★★★★★

“Excellent service”

Written on: 02/02/2016

Our orangery was commenced on time and constructed by a range of people, each an expert in their own field. There were some weather-induced delays which were fully understandable. All workers, surveyors, etc., were friendly and polite - as well as completing their work rapidly. A couple of months after completion a minor leak was apparent. This was rectified the day after Everest were notified of the problem. We remain VERY happy with this contruction… Read Full Review

By Everest Home Improvements

Written on: 02/02/2016

Hello, many thanks for your kind comments and detailing Everest's after service care, which couldn't have been better for you and your orangery. I'm glad that everything is sorted and that you are enjoying your latest home improvement thanks to Everest.

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★★☆☆☆

“Not acceptable at the moment”

Written on: 31/01/2016 by tpWoodard230 (1 review written)

Triple glazed units (casement style) ordered in Oct 2015 with salesman for Bedroom1 Bedroom2 (boxroom) and Bay in Lounge. Fitted Nov but all windows not as surveyors report (diamond lead on centre pane). Boxroom window heavy and cannot be cleaned on outer pane!! It does not have enough room when opened (not explained fully initially). However new units fitted 28 Jan 2016, to surveyors report. Alas they have to return, one unit cracked! Awaiting response from letter in post… Read Full Review

By Everest Home Improvements

Written on: 01/02/2016

Morning, this sounds far from ideal, especially considering the recent bad weather. I'm sorry that you have had problems to date. I hope the returned unit is fitted without problem. If you fail to hear a response from your letter, please contact me on here. Thanks

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★★★★★

“Expensive but worth it”

Written on: 27/01/2016

Fitting barn type garage doors to replace the up and over door. The two chaps were polite and helpful, although they were running late had the courtesy to let me know, however a little disappointing that the surveyor didn't have the same principles. Had he thought enough to explain we needed to clear out the garage before fitting we would have done so, the kind fitters were brilliant given a cup of coffee and gave us ten minutes and everything was out. Observing their task in hand you could… Read Full Review

By Everest Home Improvements

Written on: 28/01/2016

Morning, many thanks for your constructive comments regarding Everest's garage doors. Apologies for the slight lack of communication from the surveyor, that was a mistake on his part. I'm pleased that you are enjoying your new garage doors - and don't have the hassle of having to paint them!

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★★★★★

“Everest experience”

Written on: 27/01/2016 by cxWilliamson4 (1 review written)

Just had all 17 windows replaced by Everest. Work was carried out in 3 days with no delays and a minimum of disruption. The two mem employed by Everest were very professional, experts in what they do (given the house is over 150 years old)and they carried out the work to 100% satisfaction. They were very personable and cleaned up each day with no fuss and worked very hard with few breaks to ensure they finished the job by tea time on the third day! I had worried before the installation that it… Read Full Review

By Everest Home Improvements

Written on: 27/01/2016

Morning, many thanks for your 5* review. Based on the amount of work and the house that it was been implemented on, I think you are right in thinking that it could have turned into a messy job. However, Everest's fitters are the best in the business (probably) and as you found made light work of the task. I'm pleased that everything went well and I hope that our products made a big difference to your home!

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★★★★★

“everest new front door”

Written on: 27/01/2016 by McCurdy87 (1 review written)

Door was ready three weeks earlier than expected fitters right on time weather was kind so fitted the door in no time at all very small problem but came back next day and sorted in out in less than five minutes very happy with the door looks good feels good and secure now we have a full house of everest doors and windows and hopefully they will outlast me… Read Full Review

By Everest Home Improvements

Written on: 27/01/2016

Morning thanks for your kind comments, we always try and make sure our installations go without problems, however sometimes mistakes are made. If they are, we always try and rectify them at the earliest possible time - as you experienced. It's good to read that you chose Everest to make improvements throughout your home!

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