Everest Windows Reviews - www.everest.co.uk

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Latest Reviews

★★★★☆

“Very pleased with my bifold doors”

Written on: 30/01/2015 by Alex_C (1 review written)

I recently purchased some aluminium bifold doors and a single aluminium door in the same style from Everest, for my new kitchen extension. The surveyor was prompt and knowledgeable and liaised directly with my builders on the sizes and took me through all the paperwork so I had clarity. There was a slight hiccup with pricing after the surveyor visit but this was resolved quickly and easily and the original price stood. I was also able to make a late change to the configuration and the surveyor… Read Full Review

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★☆☆☆☆

“Sales Representive a total waste of time.”

Written on: 27/01/2015 by 52Manning (1 review written)

I tried to book an appt to fit into our lives as wanted all the discussion finished before My Husband came home from work at 4-15pm as He starts work at 5am. Our Dinner time because of my medication has to be 5,-5-30pm. They insisted He should be there even though He does not care which windows/doors/patterns/colour we had.Design We already knew what We wanted & had previously agreed on together.Easy!No, appt had to be 3pm, for measurements then a 'Talk' with my Husband (He was not amused being… Read Full Review

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★☆☆☆☆

“IF YOU WANT THE BEST - DO NOT FIT EVEREST”

Written on: 12/01/2015 by Myers37 (1 review written)

EVEREST WHERE DO I START. I BUILT MY OWN 5 BEDROOM HOME SOME YEARS BACK AND DECIDED I WANTED THE BEST WINDOWS. I PURCHASED 21 WINDOWS, 3 FRENCH DOORS AND A GLASS BACK DOOR. THE SURVEYOR HAD MEASURED ONE BATHROOM WINDOW INCORRECTLY AND THE GLASS IN ANOTHER WINDOW WAS INCORRECT, BUT THIS WAS RECTIFIED. I HAD TO CALL FOR SERVICE ON SEVERAL WINDOWS OVER THE NEXT FEW YEARS. AFTER ABOUT SIX YEARS (I HAVE A 10 YEARS GUARANTEE) THE TRIM ON ALL WINDOWS STARTED TO COME AWAY. I CONTACTED EVEREST AND… Read Full Review

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★☆☆☆☆

“Customer Satifaction not a priority”

Written on: 05/01/2015 by Rhea55 (1 review written)

Our 25 year old double glazing needed replacing and this time we thought we would use Everest as they are reputed to be the best and being one of the biggest the warrantee would last. The worst mistake we have ever made. I expected the "old fashioned" sales pitch of high price and get approx. 33% knocked off and that would be about right. Patio Doors and a further 6 windows were fitted in Sept 2014. One was fitted broken and another with a scratch between the 2 panes of glass. Most of the… Read Full Review

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★☆☆☆☆

“False advertising from sales trademan ”

Written on: 31/12/2014

Promotions Officer came round told me and my husband that the door was so secure, that all you had to do is lift the handle from the inside and it would lock so no one could open it from the outside, to my surprise a few days later it was opened from the outside, had an engineer come and was told that those types of locks don't even exists for these doors. I am so angry no one will speak to me as they are all shut. what a load of liars. Now I don't even believe the right door was installed. I… Read Full Review

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★☆☆☆☆

“Doors very. Drafty”

Written on: 18/12/2014 by ReynaHoward (1 review written)

Had doors fitted three months ago, very drafty, verious calls to management, let down five times not turning up, we are writing this for our friends who are in their eighties. I think this is bad after care, thinking you go to a reputable company you get nowware, they only want your money… Read Full Review

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★★★★☆

“DURASHIELD FRENCH DOORS WELL FITTED”

Written on: 17/12/2014 by MILNGAVIEGREENBHOY67 (1 review written)

DELIGHTED WITH WHAT WAS DONE AT OUR FLAT. I CALLED DURASHIELDS OFFICE GOT A QUOTE OVER THE PHONE FOR THE WORK. A CHAPPIE CAME OUT AND MEASURED THE DOORS AND THREE WEEKS LATER WE HAVE GOT REALLY SECURE DOORS NOW. GOOD JOB ALL ROUND… Read Full Review

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★☆☆☆☆

“FALSE ADVERTISING OF DISCOUNTS”

Written on: 17/12/2014 by 385Templeton (1 review written)

They advertise at 35% to 50% off all year round! Therfore that is not a discount but mearly the ordinary price. This is misrepresentation and illegal. The discount does not exist anyway because they show you an initial price at 3 times the ordinalry value of the goods and then half it with pretend discounts and pretending to call the boss (that's called a phone close; This is misrepresentation and illegal) to make it cheaper. They offer lifetime guarantees which mean nothing as they only last… Read Full Review

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★☆☆☆☆

“Your men don't turn up”

Written on: 13/12/2014 by Aries67 (1 review written)

I am really angry regarding the fact that the door knocker was not included in the furniture pack for the men to install. Also, the man didn't turn up to fit it when he said he would. All in all what with so called breakdown of vehicle so that the door wasn't fitted on the day we were told and subsquent broken promises I certainly wouldn't recommend your Company. Having said that I am thrilled with the quality of the door and the fitting of same by your workmen… Read Full Review

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★☆☆☆☆

“Not worth the time, trouble or money buying from Everest”

Written on: 12/12/2014 by lynvia (1 review written)

We wanted replacement doors and windows to last a long time so thought we'd go to a reputable company as Everest are supposed to be. We had them done in March 2012 and paid more than other companies quoted but went on reputation - We wish we had gone for a "cheaper" option instead! I have a blood condition that makes me cold even in summer so effective double glazing was paramount for my health. We live on quite a busy road and have to keep checking if the windows are closed because they… Read Full Review

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★☆☆☆☆

“Great products, terrible customer service = bad choice”

Written on: 07/12/2014 by Lzirpolo (1 review written)

We signed up after a very hard, painful sell of windows, doors and a conservatory in April 2014. In August our windows and doors ordeal ended, the key word here is 'ordeal'. We now had the conservatory to embrace and this started in September and it's now the 7th December and it's not finished. Mistakes made, new windows made, false promises given oh and now we have a fitter that is sick and we have to wait until he's better, oh this could be days, weeks or months, reading between the lines… Read Full Review

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★☆☆☆☆

“Expensive and no customer relations at all.”

Written on: 03/12/2014 by AleenaGonzales188 (1 review written)

After having troubles with Everest for the last twelve months, I was promised that someone has been tasked with investigating the problem. That was three months ago. Still no word from Everest… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 02/12/2014 by Pikeqj1952 (1 review written)

I could write lot about the numerous failings of this company, but all I will say here is do not be taken in by their sales reps. They will say anything to get your signature on a contract, and that's when your problems begin. Ask to see their guarantees rather than listen to the rep, you will find they are not as extensive as you might have been led to believe. Please be warned, I only heard after signing up for a sizeable contract for windows and bi-fold doors that Everest has a bad… Read Full Review

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★★★☆☆

“Windows good, doors not so much”

Written on: 01/12/2014

Had every outside door and window replaced by Everest in 2006 with a ten year guarantee. The windows are excellent, it's made a huge difference to the amount of heating oil we use, but the doors, although they work and stop all draughts, they drop quite a lot on the hinges and become difficult to open and close (you can adjust this but eventually you run out of adjustment). the worst thing though is the locks, our front door now won't open from the outside again, Everest has been out and "fixed… Read Full Review

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★☆☆☆☆

“Extremely poor , workmanship, poor customer relations.”

Written on: 18/11/2014 by Rhiannan190 (1 review written)

I wanted to replace a hardwood front and rear door with side windows. These were put installed but within a few days bits were falling off draughts were evident ,door was twisted , all frames had not been sealed at all. After numerous calls and lots of visits by specialists! they agreed to replace the replacement.Very poor customer service- always got someone different who knew nothing about my complaint- often the previous person had subsequently left the company. From start to finish it took… Read Full Review

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★☆☆☆☆

“Bad news if you pay upfront! :(”

Written on: 14/11/2014 by Thirtyfoura (1 review written)

Everest cost me over 4 days annual leave trying to resolve a problem with 2 windows and a bi folding door. We had visits where staff turned up without equipment, bringing wrong equipment, 1 staff for 2 person job, replacement windows were twice made to WRONG angle, turning up with wrong colour handles!! Broken promises, lies and passing the buck are what Everest do best. Am hoping to put these issues to bed soon, having to take time out of my life now to arrange quotes for re decoration of… Read Full Review

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★☆☆☆☆

“Horrific never use this company ”

Written on: 14/11/2014 by gpO'Rourke284 (1 review written)

This company are horrific. An order placed at nearly £30,000. The fitters were rude used foul disgraceful language, threatened to break fitted bedroom furniture by standing on it and highlighted it was "totally not their responsibility". So called Timber windows were installed, mismatched handled and screw caps, which were immediately rectified.Literally two months in the bars (which are taped on with double sided tape) are all off and consequently bending the bars upwards. Next I find… Read Full Review

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★☆☆☆☆

“Very very disappointing ”

Written on: 12/11/2014 by qtEmery1990 (1 review written)

On the 20/11/13 I paid a deposit to a lovely rep for several windows to be installed with a guideline of 6 weeks to installation. He had promised to be present at install and to keep me updated. I heard nothing. Eventually Isfter chasing I was told that he had left and that my file had been overlooked. A survey report received on 7/4/14 stated that no planning permission was required. More chasing by me to customer services asking why the delay to discover indeed planning permission was… Read Full Review

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★★★☆☆

“Terrible customer service”

Written on: 09/11/2014 by AliyaCarlson314 (1 review written)

Do not pay them until fully happy as they are rude and couldn't give a monkeys Customer service what a joke!… Read Full Review

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★☆☆☆☆

“Top money for rubbish quality!!”

Written on: 02/11/2014 by codyhobbs11 (1 review written)

We decided to go with a company that we thought were the best. We paid nearly £1,600 for a new frontdoor to save on heating bills. Door looked nice but they had the wrong handle ( not the one we had chosen) so we had to have one out of the van which was secondhand We have had to have an engineer out 4/5 times already because the door keeps coming loose, wind blows through the keyhole which we have been told there is nothing that can be done.We were told we would feel the difference when our… Read Full Review

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