User Guides www.user-guides.co.uk Reviews

★★★★☆
3.6 / 5
69% of users recommend this

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★★★★★

“Fantastic!! that is by far the best dat recovery i...”

Written on: 23/05/2011

Fantastic!! that is by far the best dat recovery i have ever used, i never leave reviews. I am so pleased with this that i have asked by husband to review it. He works for future publishing so you may get a THUMBS UP FROM THEM SOON. THANK YOU VERY MUCH YOU SAVED MY LIFE (read more)

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★★★★★

“ola No he podido encontrar su direcci n y datos de...”

Written on: 03/04/2011

ola No he podido encontrar su direcci n y datos de contacto en su p gina web ya que tuve que llamar. El amable personal respondi a mis proplem no se preocupe, pero aqu hay datos de contacto que he encontrado en grito en el caso de que alguien quiere que .. Yo lo recomiendo COMPMNAY. Se debe considerar la posibilidad de su informaci n de contacto en cada sitio web (read more)

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★★★★★

“Well i could not get my dic to work at all so i used...”

Written on: 23/03/2011

Well i could not get my dic to work at all so i used the helpdesk (which was hard to find) but once there everythign was addressed for me right away. Within a few min i was given another bit of software (free) that found my missing drivers that the disc was lacking. I thought this was very imprerssive as muy machine was an emachies all in one touch creen PC! I did not think there woudl be a hope of getting this working correctly.. so thanks alot viki (customer service rep)who was a joy to... (read more)

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★★★★★

“My disk was a download?? this did surprise me but...”

Written on: 16/03/2011

My disk was a download?? this did surprise me but everything went to plan and it worked fine thank you very much for the service (read more)

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★★★★★

“I had spent several hours looking for HP a 6213.fr XP,...”

Written on: 11/02/2011

I had spent several hours looking for HP a 6213.fr XP, on the web, and didn't manage to find the matching drivers...
I paid and download but got a different version (a6200) which didn't work!
Then I was afraid of long mail exchanges with support dept, but they asked me within one hour (at eleven o'clock in France) to try (free) their automate.
I got my full solution, and I'm fully satisfied with their helpdesk and their product!

I strongly recommend this company :-)) (read more)

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★★★★★

“ Hola! ”

Written on: 10/02/2011

Hola!

No he tenido problemas en absoluto con el usuario gu as? Soy espa ol y he recibido mi disco en tres d as! El disco funcion bien y todos mis conductores parecen trabajar con un problema.

Si nos fijamos en su p gina web tienen un helpdek! por lo que en respuesta a la persona menor de USO DEL HELPDESK

:) (read more)

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★★☆☆☆

“normally i might recommend user-guides but it took a...”

Written on: 06/02/2011

normally i might recommend user-guides but it took a month of e-mails to get the disk i ordered they do not respond to your e-mail it took several. they send your disk though royal mail which you cannot talk to a person or properly e-mail kind of a racket. user-guide sent me this disk with signature setup that means you have to be there when it arrives i think mine was sent back but i have no proof.anyway i finally got this disk it does not work as they say they did not send instructions on... (read more)

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★★★★★

“ I amm very satisfied with the prompt rely from the...”

Written on: 04/02/2011

I amm very satisfied with the prompt rely from the website and can honestly say I am more than pleased with the service

I am employed with multi national crews in the offshore industry and will see that they here about this website

Likes Prompt solutions
Dislike wished I had found them sooner on the web (read more)

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★★★★★

“I could not find their address and contact details on...”

Written on: 24/01/2011

I could not find their address and contact details on their website as i had to call them. Friendly staff answered my proplem no worries but here is there contact details that i found on yell in case anybody want them.. I DO RECCOMEND THIS COMPMNAY. They should consider putting their contact information on each website

Numus Software Ltd
6b, Water-ma-Trout, Helston, Cornwall TR13 0LW

Tel: 01326 572053 (read more)

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★★★★★

“My laptop was soooo broken.. bluie screen at start up...”

Written on: 23/01/2011

My laptop was soooo broken.. bluie screen at start up and it had all my university work on it :( the data recovery worked a treat although i would say that the disk was light on instructions on how to use it. The data recovery was achieved with drag and drop so not too much effort was needed.. well done Nubus Software :) (read more)

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★★★★★

“Got here in time for christmas and was as decribed.”

Written on: 12/01/2011

Got here in time for christmas and was as decribed. (read more)

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★★★★☆

“I would recommend the product to others. Unfortunately...”

Written on: 16/12/2010

I would recommend the product to others. Unfortunately it didn't do a complete job for me, but the customer service was great. They quickly offered alternate solution at no extra cost. By then I had figured out my own solution and indicated that to the support team. They gave me a full refund without any questions. You don't get to see such good customer service these days, especially online! (read more)

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★★★★★

“I ordered my recovery CD for my IBM Thinkpad around...”

Written on: 14/12/2010

I ordered my recovery CD for my IBM Thinkpad around 5PM in the evening and picked the option to have it sent by post,it was dispatched the very next day, unfortunaly the rubbish service from Royal Mail meant that my CD was lost, I waited at least two weeks to see if it arrived. When it didn't I e-mailed Customer Services and they replied within 24hrs and gave me the option to download my Disc, I downloaded the Disc and my laptop is working perfectly again. I was very happy with the service... (read more)

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★★★★★

“Got my cds in time for christmas thank you! everything...”

Written on: 11/12/2010

Got my cds in time for christmas thank you! everything seems fine. They have asked me to write my thoughts here after i contacted them thanking them for fast delivery. (read more)

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★★★★★

“I have my downloads and my hard copies in time for...”

Written on: 09/12/2010

I have my downloads and my hard copies in time for Christmas Hooorray.. These are for a second hand laptop I have purchased for my son.. So thanks a lot for deliving everything on time and as described :) (read more)

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★★★★★

“Well the data recovery worked but i still could not...”

Written on: 23/11/2010

Well the data recovery worked but i still could not get my files becuase the hard drive was actually broke :( i dont think there is any way that it could be done. I could not get the hard drive to be seen on the data recovery but then again it was not making any noise. I dont know what to do now so i think i will have to get a new hard driver. The software did seem to work so i think it weas not their fault... maybe they should say if it cant fix a broken hard drive (read more)

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★★★★★

“My model was good an site was so good with fluster! so...”

Written on: 19/11/2010

My model was good an site was so good with fluster! so very please and again will be buying for more. thank you please (read more)

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★★★★★

“All worked for me except one of the drivers kept...”

Written on: 19/11/2010

All worked for me except one of the drivers kept causing an error. i think that would be more Dell problem than nimbus softwares problem. the downloader was a pain in the butt but did work. Overall i would buy from them again :) (read more)

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★☆☆☆☆

“The downloaded & burned disk did not have the drivers...”

Written on: 17/11/2010

The downloaded & burned disk did not have the drivers that I purchased. A complete waste of money. (read more)

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★★★★★

“Could not see if it was in god damn dollars or...”

Written on: 08/11/2010

Could not see if it was in god damn dollars or sterling man sort it out were not all god damn brits (read more)

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★★★★★

“I did not get my password but customer service...”

Written on: 26/10/2010

I did not get my password but customer service answered me within about 5 mins. Logged in after that and downloaded my driver disk. the disk seemed to work okay but my sound STILL did not work, so i again contacted their helpdesk and talked to sombody called Tanya she sent me a program that fixed it. I HAVE TO SAY THEIR CUSTOMER SUPPORT WAS PERFECT THANK YOU NUMUS SOFTWARE AND WELL DONE (read more)

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★★★★★

“sINOR WAS OK AND GOOS With them ok!”

Written on: 24/10/2010

sINOR WAS OK AND GOOS With them ok! (read more)

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★★★★★

“Got my service manual by download, i think it was a...”

Written on: 18/10/2010

Got my service manual by download, i think it was a bit expensive really but it had all the information that i needed (read more)

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★★★★★

“Was an okay transaction! i am in the USA sothe...”

Written on: 10/10/2010

Was an okay transaction! i am in the USA sothe mailtook some time, i thought they were stateside but it seems they are in the UK (read more)

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★★★★★

“I oredered every disk they had for my laptop in panic...”

Written on: 06/10/2010

I oredered every disk they had for my laptop in panic as i had lost alot of data.. in the end i only need the data recovery and they kindly refunded me for the items i di not need it really was no bother at all so i am a happy customer that woudl use Nimbus Software again (read more)

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★★★★★

“well i was a bit dubius on if there driver system...”

Written on: 05/10/2010

well i was a bit dubius on if there driver system could convert my brand new toshiba to windows xp. But it di and worked great. (read more)

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★★★★☆

“I have been asked by Numus Software to go here and say...”

Written on: 28/09/2010

I have been asked by Numus Software to go here and say what i said to them to you guys! I think this company single handedly saved my life. i used the data recovery cd to take off all my university work . I had lost everythign and i needed it fast. I managed to take all my dat off.. the disk was difficult to use tho (read more)

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★★★★★

“Not a bad product although there are alternatives...”

Written on: 28/09/2010

Not a bad product although there are alternatives around. This particualr system was a little cheaper that the other ones. I personally did not have any problems and i dont know what all the fuss is about. When i contacted the company to express my thanks they asked me to post my thoughts here... so i did. (read more)

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★☆☆☆☆

“definetly a SCAM although it goes through the process...”

Written on: 26/09/2010

definetly a SCAM although it goes through the process of creating you a disk the drivers arent for your machine and never actually install its just windows dressing to male it look like its doing something (read more)

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★★★★★

“My computer broke.. hon hum this disk fixed it. All i...”

Written on: 19/09/2010

My computer broke.. hon hum this disk fixed it. All i really needed was my webcam and my sound card to work as i downgraded from windows 7 to windiows xp. (read more)

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★★★★★

“Well i assure you my review is genuine and i would...”

Written on: 15/09/2010

Well i assure you my review is genuine and i would talk to anybody who wants to comment on this companies service. I am an OEM system builder and i have purchased over 150 licenses for their disk builder system. I can absolutely recommend numus software. I have personally met one of the technicans when they approached me for a bulk purchase. The only downside i can see with their system is its a little over-complicated and does not look as pretty as some driver repair systems. Feel free to... (read more)

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★☆☆☆☆

“Don,t bother; wast of time and money the positive...”

Written on: 15/09/2010

Don,t bother; wast of time and money the positive reviews are most likley to be generated by them. (read more)

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★★★★★

“I oprdered a software cd to fix my computer. It worked...”

Written on: 15/09/2010

I oprdered a software cd to fix my computer. It worked and did fix my computer. i also had to buy some other softwares like my registry cleaner that worked fine with gusto alsos. My englis is not ok but my data disk was in hungarian so very nice (read more)

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★★★★★

“how MANY POPLE WERE WONDERING IF TO ORDER OR NOT AFTER...”

Written on: 02/09/2010

how MANY POPLE WERE WONDERING IF TO ORDER OR NOT AFTER SEENING SOME OF THE REVIEWS HERE? wELL I HAVE FOUND THAT MOST ARE QUICK TO WRITE ABOUT PROBLEMS BUT FEW WILL BE BOTHERED TO WRITE ABOUT A GOOD EXPERIANCE! EXCEPT ME. I LOVE THIS COMPANY THEY SAVED MY DATA AND MY BROKEN LAPTOP! THANK YOU GUYS AND GIRLS (read more)

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★★★★★

“Well i did not have any problems at all with this...”

Written on: 01/09/2010

Well i did not have any problems at all with this company "did exacly what it says on the tin" download was fast service and product was good. (read more)

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★★★★☆

“I almost didn't buy because of reviews on this site. I...”

Written on: 21/08/2010

I almost didn't buy because of reviews on this site. I was on the verge of giving up while trying to find Vista/Server 2008 drivers for my Dell Dimension 4600, and ending up buying a download from this site. The download process can be quite confusing, especially since you don't create the password that it requires you use to get the download. Hit "forgot password" and have it emailed to you. The download process will be smooth after that. (read more)

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★★★★★

“i nearly did not buy becuase of reviews i have read...”

Written on: 17/08/2010

i nearly did not buy becuase of reviews i have read here! goes to show you that as a rule people generally only ever leave feedback when something goes wrong. I had a good shopping experiance with this outfit.. Thank you (read more)

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★☆☆☆☆

“Having purchased a driver restore disc from these...”

Written on: 11/08/2010

Having purchased a driver restore disc from these crooks the download does not work and they do not return e-mails, this is a huge scam DO NOT USE AT ALL there actions are in the least fraudulent and possibly illegal (read more)

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★☆☆☆☆

“before purchasing the product i wanted to ask a...”

Written on: 04/08/2010

before purchasing the product i wanted to ask a question to confirm it had the drivers I needed. After an hour going round and around their web page I had to admit defeat.
You cannot contact them unless you have already spent your money. It is always a bit Sus if there is no address or tele number. On the basis of my experience I would rate them at Zero (0) if that were possible. I only wish I had read this site first.
(read more)

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★★★★★

“I had issues too but contacted them here...”

Written on: 03/08/2010

I had issues too but contacted them here http://www.secure-payment-hub.com/help/ it seems that they do not respod to email but they do have a live helpdesk worked for me i can complain at all once i talked to them direct (read more)

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★☆☆☆☆

“Needed a manual for my ACER TRAVELMATE 230 laptop...”

Written on: 02/08/2010

Needed a manual for my ACER TRAVELMATE 230 laptop urgently.

Paid for a download but having received it, the Manual was not for my laptop and the Manual was useless.

Despite their undertaking to respond to emails within 24hours they do not.
3 emails later and a letter they have still not responded.
In my case it is not the cost but the principal.

I wonder how many other customers have been caught out by this company.

I am not letting this drop and have contacted Consumer Direct.

This... (read more)

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★★★★☆

“Was okay to buy but i did not the instructions know....”

Written on: 30/07/2010

Was okay to buy but i did not the instructions know. bust i am not from english and was very hard me to work it in my head. translator on google help. Person and soft was ok (read more)

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★★★★★

“Me recib everythiing orden . Todas las...”

Written on: 28/07/2010

Me recib everythiing orden . Todas las transferencias directas eran aceptables le agradecen! El software era f cil de utilizar y solucion mis problemas. (read more)

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★★★★★

“I ordered a download and got it right away. It was...”

Written on: 27/07/2010

I ordered a download and got it right away. It was difficult to use but i got there in the end after talking to them via their helpdesk. o response on email except for an auto response telling me to use the help desk! fair enough i suppose. (read more)

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★★★★★

“I do not know why these guys got a raw deal really on...”

Written on: 26/07/2010

I do not know why these guys got a raw deal really on your site? I ordered a download and recived it right away. It really saved my bacon and my laptop. I orderd a data recovery cd and a recovery cd. The reason i left this at all is because i nearly di not buy at all after i checked these reveiws out. It seems to me people are very quick to complain but hardly ever let the world knows when something is right! (read more)

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★★★★★

“Cant Complain everything workedas it was supposed to....”

Written on: 25/07/2010

Cant Complain everything workedas it was supposed to. I had no issues at all, so i didn need to call customer service or anything else.. ALL GOOD! A+ nothing more to say! (read more)

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★★★★☆

“I found my way direct to this site without seeing...”

Written on: 26/06/2010

I found my way direct to this site without seeing previous reviews. Had I done so I doubt I would have used them, because 1.4/5 is awful. I had issues with my laptop power socket not making proper connection, no doubt due to wear and a non-hp replacement power plug. I needed to get into the laptop's innards. Googled and found these guys and for £3 could maybe fix the issue, paid up and tried to download the file but it had a .pdf.htm extension so couldn't read it after downloading to... (read more)

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★☆☆☆☆

“this place is horrible almost fraudulent”

Written on: 12/05/2010

this place is horrible almost fraudulent (read more)

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★☆☆☆☆

“downloaded MSI MegaBook M662 Series Data Recovery Boot...”

Written on: 11/04/2010

downloaded MSI MegaBook M662 Series Data Recovery Boot CD 98 XP 2000 Vista Windows 7 English. run the disk builder program to get "Download failed Press try again to start over "

There tech guys that are online ask for a payment to sort your problems ranging from £10, £13, £20

Emailed twice NO REPLYS yet

SAVE YOUR MONEY AND DO NOT USE THEM !!!!!!!

ps i would not give them any stars but had to as this page wont accept 0 stars so gave them 1 on each (read more)

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★☆☆☆☆

“To buy recovery cd from this place is a vaste of your...”

Written on: 01/04/2010

To buy recovery cd from this place is a vaste of your money.
Save your money, and search for the drivers you might need on the internet.
For 9.95 you only get a cd/dvd that hardly works. And the drivers was, in my case, not for my computer, even though I bought the cd/dvd that were supposed to be for my computer. The only good from this site is that I could download and burn the cd/dvd. And that was the only good thing! The tech-support forum is full of people who needs help, but thera are... (read more)

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