Dial Direct Van Insurance Reviews - www.dialdirect.co.uk

★★★★★
4.5 / 5
500
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  • Value For Money

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Dial Direct Van Insurance www.dialdirect.co.uk

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Latest Reviews

★★★★★

“Cheap quality van insurance”

Written on: 25/05/2017 by Safeguardmike (1 review written)

Quality service from a great company. Easy to use web site & follow up call to ensure all was ok. Well done Dial Direct & many thanks… Read Full Review

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★★★★★

“First van insurance”

Written on: 24/05/2017 by 370Pereira (1 review written)

Got a quote online, Nice and easy to request and came up with a very competitive offer with just the features I needed… Read Full Review

Customer_Team's Comment

Written on: 24/05/2017

Hi,

Thank you for providing us a 5 star review. It's great to know we are providing you a policy that suits your requirements at a competitive price.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Fast, easy to arrange, great quote. Pleasant lad on...”

Written on: 23/05/2017 by Krstm (1 review written)

Fast, easy to arrange, great quote. Pleasant lad on the follow up phonecall… Read Full Review

Customer_Team's Response to Krstm's Review

Written on: 24/05/2017

Hi,

Thank you for taking the time to share your experience. We are happy to hear the journey with us has been fast and easy.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“When it came to my van insurance no one came close and...”

Written on: 22/05/2017 by wiCombs318 (1 review written)

When it came to my van insurance no one came close and was cheapest by far! and lets face it its price that people buy on these days isn't it? Bargain and friendly service to boot ! Can amend your policy online and not get charged for the privilege !! Will use again no doubt… Read Full Review

Customer_Team's Comment

Written on: 23/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear you are happy with the services we provide.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“satisfied”

Written on: 21/05/2017 by Finchgq1994 (1 review written)

I was satisfied to find a policy for the van the only downside was a surcharge for using a credit card… Read Full Review

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★★★★★

“ins”

Written on: 20/05/2017 by Elijah325 (1 review written)

Thank you very much; The whole process was very good and much better than other on-line services I have used for insurance, the call back service is very useful, managed to protect my NCD which I missed on the initial sign in. Also, get 2ks worth of extra miles onto my policy without incurring an increase in my premium. Very helpful and friendly staff. I would not hesitate in using this company again … Read Full Review

Customer_Team's Comment

Written on: 23/05/2017

Hi,

Thank you for your 5 star review. We are happy to hear the journey with us has been a success. We aim to provide 100% Customer Satisfaction, we are pleased that this has been achieved with you.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★☆

“very good service ”

Written on: 20/05/2017 by aoCallahan408 (1 review written)

would hope to use again when renewal comes up grrrrrrrrrrrrrrrrrrrrrrrrrrreeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaaattttttttttttttttt… Read Full Review

Customer_Team's Comment

Written on: 23/05/2017

Hi,

Thank you for taking the time to share your experience. We are pleased to hear you have had a great journey with us!

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team

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★★★★★

“simply done”

Written on: 18/05/2017

This was the easiest, quickest and fastest online Insurance I have ever purchased. It was so straight forward to do and complete, even got a courtesy call a few days latter to make sure I was happy with everything. Iwould recommend Dial Direct for Van insurance to all who drive vans. Well done Dial Direct… Read Full Review

Customer_Team's Comment

Written on: 19/05/2017

Hi,

Thank you for taking the time to post a 5 star review. We are pleased to hear your online journey with us has been quick and easy. It's great to know you are happy with our services.

We appreciate the recommendation and look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★☆☆

“Will have to see how they perform”

Written on: 18/05/2017 by OsvaldoGoodman (1 review written)

Took out the motor policy for my van. No problem doing it on online. Found it quite simple and easy to do. Only problem I have found after I registered for the self service centre, where you check all your details to ensure they are correct, were the number of emails I received telling me I still had not registered for the self service centre. I have been into the "system" twice now three times to check all is ok. I have a paper copy of my policy too which was printed from the same self… Read Full Review

Customer_Team's Comment

Written on: 19/05/2017

Hi,

Thank you for taking the time to share your experience.

Apologies for any inconvenience caused, the feedback provided will be used to further improve our service. If there any additional concerns please contact our Customer Service Department and request to speak to the Social Team.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Fantastic communication ”

Written on: 17/05/2017 by JerryFox (1 review written)

Good communication, took time to ring me to see if I was happy. Good value for money. Very satisfied… Read Full Review

Customer_Team's Comment

Written on: 18/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear you are happy with the services we provide.

We look forward to keeping up the 5 star standard.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Friendly advice”

Written on: 17/05/2017 by Ramseyeo100 (1 review written)

Very helpful. I must of missed protecting my ncd which for a mere £1.32 a month was worth the call from dial direct to conform documention alone… Read Full Review

Customer_Team's Comment

Written on: 18/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear you are happy with our services.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Littlemo123”

Written on: 17/05/2017 by McFaddenrh1949 (1 review written)

The minute I got through I was greeted with a helpful member of staff and got my quote updated and put in place very quickly great job!!… Read Full Review

Customer_Team's Comment

Written on: 17/05/2017

Hi,

Thank you for your 5 star review. We aim to provide 100% Customer Satisfaction, we are pleased to hear this has been achieved with you.

We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Fabulous”

Written on: 17/05/2017 by MessiahNorth (1 review written)

First time purchasing van insurance . Really straightforward process. Did on comparison website,these were the best value and covered everything we needed. So far so good… Read Full Review

Customer_Team's Comment

Written on: 17/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear your journey with us has been an easy one.

We look forward to your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“The best yet. ”

Written on: 16/05/2017 by Forbespn152 (1 review written)

Best price for amount of cover required very simple to purchase with the online facilities fantastic price with RAC Breakdown cover part of the deal great. Had to ring dial direct just as slmple no waiting on phone this is good for the customers… Read Full Review

Customer_Team's Comment

Written on: 17/05/2017

Hi,

Thank you for your 5 star review. We are pleased to hear your online experience with us was a success, it's great to know we are providing a policy that suits your requirements.

We look forward to keeping up the 5 star standard and your continued custom.

Kind Regards,
Dial Direct Social Team.

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★★★★★

“Save money and a better deal All ways price check”

Written on: 15/05/2017 by Dalrymple9 (1 review written)

Staff member who sorted out my banking issues was excellent. Thankyou… Read Full Review

Customer_Team's Comment

Written on: 15/05/2017

Hi,
We work closely with our representatives to be able to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.
Thanks,
Dial Direct Social Team.

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★★★★★

“Van insurance due to Churchill ramping up their prices...”

Written on: 11/05/2017 by 454Mason (1 review written)

Did on line compare and chose dialdirect over others due to the ease of completion of the on line forms. The premium was a pleasant surprise compared to what Churchill were quoting. Previously I have my Merc van with Churchill for the last 8 years but the increase in the premium was not in my opinion justified. So much for being a loyal customer. Hopefully the same will not happen with dialdirect… Read Full Review

Customer_Team's Comment

Written on: 12/05/2017

Hi,
Thank you for your 5 star review We are pleased to hear you have had an easy online journey with us.
Thanks,
Dial Direct Social Team.

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★★★★★

“New van insurance ”

Written on: 11/05/2017 by Bobemo (1 review written)

After I had taken the insurance policy out a lady from the company rang and went through everything with me , which is unusual in this day and age so thankyou very much indeed. I'm sure that if I unfortunately had an accident it would be sorted out easily. Thanks again. … Read Full Review

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★★★★☆

“quick,easy and good value”

Written on: 11/05/2017 by 342Powers (1 review written)

Really easy to use website. Gave all information as usual. lots of additional things that can be added if required. Covered everything I needed and was a lot cheaper than a lot of other companies offering the same content. I saved about £170. Saved money and am covered. happy days… Read Full Review

Customer_Team's Comment

Written on: 12/05/2017

Hi,
Thank you for your 4 star review. We are pleased to hear we have provided you with a competitive policy.
Thanks,
Dial Direct Social Team.

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★★★★☆

“Our Dial Direct Experience on Van Insurance Purchase”

Written on: 09/05/2017

Our experience of purchasing the insurance for our truck was simple with Dial direct. I had some problems with PayPal but phoned in and the agent was extremely helpful so I'm glad I did as he explained a lot more than I had gathered by using the website. Would recommend a phone call if at all unsure about anything. We used the Go Compare Van Insurance website which brought up a number of sites and having gone through all the ones we felt appropriate did the comparison and the Dial direct… Read Full Review

Customer_Team's Comment

Written on: 10/05/2017

Hi,
Thank you for your 4 star review. We are pleased to hear you have had a good experience with ourselves and we look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★★

“Easy to deal with not kept hanging on the phone for ages”

Written on: 09/05/2017 by Mithras (1 review written)

Pleasant to deal with, very helpful on phone. Not kept in a queue on phone. Hopefully will not need to make a claim so can't comment on that side of things. Overall very good customer service. Would recommend… Read Full Review

Customer_Team's Response to Mithras's Review

Written on: 10/05/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with our service and we look forward to keeping up the 5 star standard.
Thanks,
Dial Direct Social Team.

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