ETX Capital www.etxcapital.co.uk

ETX Capital www.etxcapital.co.uk
★★★★☆
3.8
64.0% of users recommend this
  • Customer Service

  • Ease of Use

  • Value For Money

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Latest Reviews

“How I recovered my money back”

★☆☆☆☆

written by Ameliawilson on 24/02/2023

please everyone should be careful and stop being decieved by all these brokers and account managers, they sham me over $70,000 of my investments capital,they kept on requesting for extra funds before a withdrawal request can be accepted and processed,in the end,I lost my money.all efforts to reach out to thier customers support desk had declined,I found it very hard to move on. God so kind I followed a broadcast that teaches on how sham victims can recover thier funds, I contacted a representatives through the email provided for consultation,I got feedback after some hours and I was asked to provide all illegal details concerning my investments,I did exactly what he instructed me to do without delay,to my greatest surprise I was able to recover my money back including my profits which my capital generated.i said that I will not hold this to myself but share it to the public so that all deceived victims can get their funds back. I advice Everyone having issues with their withdrawal on their trading platform feel free to contact the representatives if you are having issues withdrawing your funds and your bonus,I assure you that he will guide you on how to recover your funds.I am so happy to get back my funds including my bonus and share the good news to whom it may concern.

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“I had a bad trading experience with this broker, it...”

★★☆☆☆

written by amywin on 07/08/2018

I had a bad trading experience with this broker, it was very difficult to get a withdrawal after many failed attempts. I had to hire a refund solution firm to get my funds back. Glad I got a refund.

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“Bad Binary broker”

★☆☆☆☆

written by pkConrad6 on 19/08/2016

Whitdrawal from my binary account without my permission. No Idea who took the money. No answer from customer support.

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“Market makers”

★☆☆☆☆

written by inmyhonestopinion on 20/02/2015

Terrible slippage and stops being taken out when price nowhere near. Poor customer service promising to reinstate positions and not doing so. Their MT4 platform showing price spikes that their Traderpro platform and other broker platforms did not reflect. I was so relieved to get my money out of this company, which by the way took seconds to deposit and days to withdraw!

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“DO NOT TRADE WITH THIS PLATFORM UNDER ANY CIRCUMSTANCES”

★☆☆☆☆

written by Hancock373 on 09/02/2015

Having traded with a number of platforms these are by far the worst, they will do everything they can to restrict you withdrawing both your funds and any profits, do not trade with these people they are worse than backstreet loansharks.

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“They actually own your money - I mean all of it!!! beware”

★☆☆☆☆

written by dolateju on 27/11/2014

Most platforms are cheats as they shift the price without you knowing except you are very vigilant. I opened a trade that was not volatile it was in positive and when i closed it immediately it went back to -5.50. I now went to the MT4 platform as i thought it will be difficult to manipulate on MT4 unfortunately, it is the same. I opened a trade and before the number of pips was reached i could see the losses running ahead. I.e Loss of 5 pips = £50 (normally). I saw 5Pips = £76. Key thing with ETX is dont open much trades open only one trade during non-volatile periods do mini lots with them else they wipe you out in no time.

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“error messages”

★★★☆☆

written by Monroe206 on 16/11/2014

The binary platform periodically gets a face lift but the error messages continue to occur. This platform still has work to do on its IT.

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“Binary platform not fully ready”

★★★☆☆

written by LucaNeville299 on 04/08/2014

The binary account has a nice design and is easy to use but I would not put any large amounts of money in to it. There are still a lot of problems on the IT side. That said the customer service team are very helpful and in time you would expect it to improve once they sort out the IT issues.

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“You might fool some of the people some of the time...”

★☆☆☆☆

written by coloro on 29/07/2014

Nice enough people and good platform but..I have not had that much experience with ETX, I gave them a try to spread bet with a small account size just to test the waters, I am an experienced FX trader and use various other brokers and their platforms - the down side to ETX is that the slippage and variable spread size is not what it says on the tin even during non volatile times... in my experience it is very difficult to make money with them - if you do, your takings will be small. The platform though good, is tweaked to terminate your trade way before your assigned stop loss is hit, I have experienced this a number of times and is very annoying especially when the trade in question turns in your favour after they prematurely hit your stop loss! Customer service... they seem friendly enough (no issues here), but then again I have not made a complaint yet (not worth it, as mentioned earlier, I am only trying them out). IMHO I would take my business to a more reliable and trusting broker.

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“They Make Money From Your Losses”

★☆☆☆☆

written by on 26/06/2014

The platform itself is user friendly,clear and easy to navigate. ETX Capital relish in enticing new wannabe traders with webinars and offers and promises of success. They will more often than not,ALWAYS hit your stop loss (even when the figures on other trading platforms may differ by a few pips).I have been using a strategy that has been successful for the past couple of months,and this is where I see them now trying to constantly trip me up. Initially,any of the customer service team I spoke to,seemed helpful and friendly. However,after a few months of various issues with ETX,their true image has finally emerged. They don,t like being questioned,and they are unable to breakdown their various (not just spread) charges.They will always refer you back to the small print in the T and Cs,as its their get out clause. I recently took up an offer where it clearly stated the terms..they would credit me a bonus for 50% of my payment..so for putting in £1000,they would add £500...in the Ts and Cs,to keep that £500,I had to close trades adding up to over 300% (£1500)of the bonus amount within 60 days..I did close over £2000 worth,some at a profit,some at a loss. I fulfilled their criteria nonetheless. Then today,with no warning or notice,I find that my account is £500 down...they took back thier bonus gift!!! When I called to query it ,I was told that the trades were meant to close at a profit adding over £1500..I said that in the Ts and Cs,it didnt specify whether the trades had to be closed at a profit or loss,they just had to add up to over £1500.He reluctantly agreed. Then he said that I was meant to have traded in 300% of the bonus in pips...yes £1500 per pip!!!! I said that nowhere in the TCs did it specify the pip value.That amount would need an astronomical account size. Then he said,it was meant to be 1500 trades/contracts closed within 60 days...!! None of his excuses are listed in the Ts and Cs of their Easter Bonanza offer. I earned that £500,and they are refusing to give it back to me,and simply dip in to my account when they feel like it. They make money on your spreads,rollover charges, AND ,even more so,they make money on your losses... I do like their platform,and still occasionally trade on it,but it is no longer my main platform,as I refuse to lose all my money like they want me to. Unscrupulous and unethical wolves.

Coloro's Comment

Written on: 29/07/2014

I have not had that much experience with ETX, I gave them a try with a small account size just to test the waters, I am an experienced FX trader and use various other brokers and their platforms - the down side to ETX is that the slippage and variable spread size is not what it says on the tin even during non volatile times... in my experience it is very difficult to make money with them - if you do, your takings will be very small. Customer service... they seem friendly enough (no issues here), but then again I have not made a complaint yet.
IMHO I would take my business to a more reliable and trusting broker.

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“Trading Platform Webinar”

★★★★★

written by on 16/10/2013

Just finished a great webinar on how to use the trading platform with etx. I'm new to trading and probably won't deposit yet, but found the webinar to be very useful and the level of service given was first class.

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“September webinar”

★★★★★

written by on 30/09/2013

Just finished tonight's webinar and I'm impressed. The topic was good and a good level of detail, quite advanced in places.

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“Love the trading platform”

★★★★★

written by kdowney121 on 30/09/2013

Very easy to use, very easy to understand, very good!

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“Great Customer Service”

★★★★★

written by on 17/09/2013

ETX presents itself with an outstanding customer service. I agree, when I called the customer service, he was really polite and professional. Thanks.

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“Thanks you for MT4”

★★★★★

written by thatmt4guy on 17/09/2013

I am more than satisfied with ETX Capital. The Meta Trader 4 is their new platform and it works just well for me.

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“ETX Refer a Friend”

★★★★★

written by onehappytrader on 17/09/2013

I have been with ETX for years now and just wanted to say that I appreciate their Refer a friend scheme. Recommending one friend enables you to get 100£ trading credit. I have refered two friends so far and really enjoyed trading with my bonus.

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“New thing”

★★★★★

written by on 17/09/2013

Having never traded with CFD’s before I can only recommend ETX Capital as the information provided is not only helpful but also gives you the security to actually start trading. Live Webinars are informative as well as the Youtube videos.

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“Excellent Broker”

★★★★★

written by steggsy on 15/09/2013

I have tried various Brokers, like IG and CMC before, but I got stuck with ETX, as its professional and you are well-treated. Also, customer service speak all kinds of languages, impressive.

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“iPad”

★★★★★

written by on 15/09/2013

I wanted to say a big thank you to ETX Capital for entering me into the ipad prize draw that won me a beautiful IPAD with retina display and a black leather cover with ETX on it. Got it this morning and I love it. ETX Capital is the best to trade with. THANK YOU.

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“Seminar”

★★★★★

written by on 28/08/2013

Great seminar last night I really enjoyed it the hospitality was very good and I learned a lot.

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