Alliance & Leicester Mini Cash ISA Reviews

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0.7 stars
Average rating for this product is: 0.7 out of 5

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
ING DirectING Direct ISAOpen an account today in approximately 10 minutes. A simple way to save up to £3,600, without paying tax on your investment.Monthly2.50%N/A
NatWeste-ISAAvailable to existing Natwest Customers Only. The longer you save the more you can earn, save up to £3,600 in a tax year. See site for details.Monthly2.00%N/A
AbbeyDirect ISASave from just £1 to receive 2.00 AER (variable) tax free.Annually2.00%N/A

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Average Ratings for Alliance & Leicester Mini Cash ISA

  • Customer Service0.9 stars
  • Value for Money2.1 stars
  • Reviewer Ratings0.8 stars
  • Overall Rating0.8 stars

10 Reviews For Alliance & Leicester Mini Cash ISA

  • Guest 9th Jul 2008

    Reviewer rating: 1 stars


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    Good Points: Good rate when it opened.


    Bad Points: The rate has slipped badly over the years. There are better rates available through Alliance and Leicester but I have not been informed of them .


    General comments: I only started to question my (poor) Mini Cash ISA rate when I received a letter saying that my account would become dormant if I didn't respond to the letter. I then checked my rate and realised how poor it was.

  • gardenlover 22nd Jun 2008

    Reviewer rating: 0.5 stars


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    Hi, I'm all very new to this sort of thing so bear with me if I whinge inappropriately, but I am so frustrated with my Cash ISA. I was very interested to read sedujma's review, as I too have received a letter from A&L to say that my 2008/09 Premier 2 ISA is invalid - apparently because the info they needed from the Branch wasn't recieved.
    The story goes like this: Opened a Saver Plus Account during March to qualify for the 10% ISA rate. Had my salary transferred into this account (to be eligible ...

  • notagain 17th Jun 2008

    Reviewer rating: 0 stars


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    Went into branch after 5 weeks and was given lame excuse for delay - extremely busy etc. Phoned the following week and a person in the call centre told me the delay was the fault of the Inland Revenue. What happens to my interest and is it worth transferring a poorly paying isa?. My previous provider sent a cheque to A & L 6 1/2 weeks ago.

  • sedujma 15th Jun 2008

    Reviewer rating: 1 stars


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    I went in to my local branch at the beginning of May to open their new cash ISA, filled in app form, gave a cheque for full years amount and completed transfer form for some previous years ISA with another bank to be transferred to A & L. After numerous visits and phone calls I was told the lSA was invalid due to app form not being completed in time (complete mystery as sent in by branch). I have now been informed they have credited my account to my ISA - which is this, the invalid one! I can't ...

  • Guest 3rd Jun 2008

    Reviewer rating: 0 stars


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    Alliance & Leicester allowed me to invest twice the maximum sum allowed in a savings account for a year before I realised my stupid mistake and challenged them as to why I had had no message warning me of the potential loss of interest. I said it was their duty to customers to do so and a very small addition to the software that runs the account would have allowed a warning message to be sent out automatically - as indeed they would do if I had fallen below the permitted minimum balance allowed ...

  • Liberty00 19th May 2008

    Reviewer rating: 0.5 stars


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    This has to be the worst service I have received from an internet account provider. Everything about it is a nightmare. My fault really. When I was being sold this product there was a customer in the A&L complaining that they never answered the phone when she called even if she used the branch telephone service and that the staff were rude... should have listened. As soon as the bonus is paid out I'll be moving my money.

  • Guest 19th Apr 2008

    Reviewer rating: 3 stars


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    My experience with A & L did not fill me with confidence in their customer service, I had been drawn by their good product offers and lack of confidence in my existing bank. The recorded telephone message is not the best way to communicate with potential customers. On visiting the local branch to open my accounts there was nobody manning the customer service desk and there was only 1 counter to serve customers. I am very pleased with the products offered and A & L will have the term of my ISA ...

  • Guest 12th Apr 2008

    Reviewer rating: 0 stars


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    Phoned the number on the website to make an appointment on a Saturday, but they could only give me 10 am three weeks from now!
    The customer service agent couldn't even find my branch on her system when I found it in seconds.
    She just kept telling me how very busy all their staff were and couldn't I get in during the week (I work full time no where near a branch)
    Not having enough staff to deal with the ISA season is not a customers problem and I will go elsewhere as they just don't inspire confi ...

  • blackwaterman Rank: Lieutenant 1st Jan 2008

    Reviewer rating: 2 stars


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    The transfer was messed up completely, taking nearly 2 months to achieve. Communication is A and L's weakest point, and a sneering call centre operative wrongly accused me of being at fault, when they had failed to make out the cheque correctly! I'm the customer! I asked if it was the first time they'd made out a transfer of funds, as it certainly seemed to be. I got the impression they were trying to hang on to my cash deliberately for as long as possible.

  • mlipman3 Rank: Sergeant 18th May 2006

    Reviewer rating: 0 stars


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    It has been nearly 2 weeks since a cheque was issued to be put in my Alliance & Leicester Mini ISA. It has still not been credited, and getting to speak to someone is a joke. At 7am, I had to wait in a queue because all the operators were busy, and when I finally did speak to someone I was told it was the wrong department. I was then told to call an 0870 number, and after listening to the various annoying options, I was then informed by answer machine that the department was not open until 9am. ...