Somak Reviews

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Somak
3.1 stars
Average rating for this product is: 3.1 out of 5

From 0 ratings and 7 reviews

Thumb up 71% of users recommend this product

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Average Ratings for Somak

  • Customer Service3.2 stars
  • Value for Money3.6 stars
  • Overall rating3.1 stars

 

7 Reviews For Somak

  • Guest 11th Nov 2009

    Reviewer rating: 5 stars


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    No matter where I holiday, I book with Somak.
    Especially to Africa, the service is the best around and I assure you they will help you in any situation if need be.
    Such a well established company - it really shows by their customer service, value for money and holiday organisation!

  • caroline dunlop Rank: Lance Corporal 13th Jul 2009

    Reviewer rating: 0.5 stars


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    Our prebooked and confirmed fligt from Zanzibar to Nairobi was full, after waiting for over 3 hours in extreme heat we were put on a flight to Dar es Salaam and promised that someone would neet us off the flight to transfer us to Nairobi. No one did we only just made our final flight home having being given no paperwork, and no food or drink for over 9 hours.
    Somak totally disinterested and only reply when threatened with legal action. Not a pleasant Company if anything goes wrong

  • caroline75 30th Aug 2008

    Reviewer rating: 4 stars


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    Extremely organised and drivers wonderful! All Somak staff friendly and welcoming. Accommodation on safari and beach hotel was super! Would definitely recommend. Very good value for money and extremely well organised. Our safari vehicle was a little run down! My only complaint.

  • saynotosomak 22nd Jan 2008

    Reviewer rating: 0.5 stars


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    Would I go to Kenya again? YES, but not with this tour operator!

    Kenya is great but this depends on who you book with.

  • clarerathband Rank: Corporal 20th Nov 2007

    Reviewer rating: 3.5 stars


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    Some of the journeys were a bit hairy, but there's not a lot anyone can do about that as the roads are just dusty rocky tracks for a lot of the way. The Somak drivers are great though, very friendly and they seem to have a magical ability to fix the funny little vans they use every time they break down. Our driver used a hammer, a brick and a machete at various times to fix our van!

  • jane perry 19th Jul 2006

    Reviewer rating: 5 stars


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    FABULOUS, Somak provided good old fashioned customer service and what value for money the holiday was. WILL BE BACK DEFINATELY WITH THEM.

  • BELTANEFIRE5 Rank: 2nd Lieutenant 2nd May 2006

    Reviewer rating: 3.5 stars


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    As is to be expected from such a well established company; they seem to have everything very finely tuned, even down to giving unexpected discounts to repeat bookers. Their safaris are inspiring!