Summary
Average Ratings for Sky HD
- Customer Service
- Features
- Value for Money
- Reviewer Ratings
- Overall Rating
38 Reviews For Sky HD
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Blackbirdx5 10th Nov 2009
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Unfortunately I have the Thompson Sky HD box, or to be more correct I am on my fourth box in 2 years. All is well when first installed but very soon the dreaded 'picture freeze' appears. My current box is out of warranty so they want £50.00 to be called out. It is therefore going into the bin and I am moving to freeview. The service given by Sky is not worth the additional money they charge for HD. Don't get me wrong the picture on HD is brilliant but unfortunately SKY will not admit that there is a problem with the Thompson HD box and seem happy to loose customers as the result.
- Read Blackbirdx5's full review and ratings (112 words)
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PhantomKnight 10th Nov 2009
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We have had this piece of junk for over a year now, and for the money and frustrutaion it is NOT WORTHED. Every time I use it, it makes me really angry, because; the remote response is very slow, you have to keep pressing at least few times to be able to stop, fast forward or pause, sometimes the playback keeps jumping with allot of jitter, hard disk is too small it gets full quickly if you are recording HD, there are only few HD channels even in 2009, it is constatntly making noise, from time ...- Read PhantomKnight's review (132 words)
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glenc
30th Oct 2009
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I cancelled my subscription after about a year as the value you get just wasnt worth the £120 a year extra.
On top of this - the Sky HD box (well, all sky boxes actually) is so prone to breaking down its really annoying.
We have to have ours 'repaired' about every 6 months. 'Repaired' in Sky's eyes seems to just mean replaced, as the repair guys have never yet been able to repair our box - they just come along and bring a new one. Which is great, if you're within your warnatee, and als ...- Read glenc's review (125 words)
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Guest 22nd Oct 2009
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Yesterday I had Sky HD installed and to say its disappointing is an undersatement. Only 34 channels are in HD and most of those are channels which I would class as 'minority channels'or channels that you wou;dn't bother with. In addition many of the progams on Sky1 are compressed down to 4:3 when viewed so whats the point of having a widescreen TV. All I can say is that once my 12-months subscription is over I will be cancelling it, and I won't be recommending it to others, quite the opposite- Read Guest's review (90 words)
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sph 18th Oct 2009
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Just had Sky HD installed and all I can say is WOW, so this is what HD is all about.!!
What's impresed me the most is that even the standard def channels on sky are now much better quality so when I eventually get bored of the repeated but amazing quality HD stuff that a lot have been moaning about, I'll still have those to fall back on.
For the user/s that are moaning about ITV HD not being available..
A quick google search brings up tutorials on how to add it if you have the new EPG available ...- Read sph's review (103 words)
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jasonx1
18th Sep 2009
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i have the pace Sky HD 9f004 model and its great . with the new epg which is better to use .first off dont ever get a thomson there bad and waste off money there fail.. since the new epg giuld you cant turn your sound volume bar up no more its gone .so if you have the older software on your hd box do it now turn it up before it gets upgraded as now you have to turn the tv up a bit . also doing these tricks will help you fix your sky hd box when ever you get a probelm with signals or fail recordi ...- Read jasonx1's review (224 words)
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dylantanner 3rd Sep 2009
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I bought the sky hd box a year ago and I think that the box is very noisy and i have to un-plug the back cable now and then as it will freeze. You have to have the volume up higher just so you can drown out the constant droning that is caused by the fan. I have a Sony dvd recorder with hard drive and it is silent, you wouldnt even know it was on. The boxes are made cheap and are trying to do too much and can't cope. Overall £300 was waste of money and untill a better made box is out I woul ...- Read dylantanner's review (109 words)
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garybrighton
29th Jul 2009
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sky hd is a very big ripp off if you want to waste your money on every week non stop repeats and repeats over and over again
i brought my skyhd system in may 2007 liked it at the time and was great sound and picture qualitys but then sky brought out there new epg system was a bad move as it slower then the old epg and keeps freezing my box failed every other day and i had to reboot the box up over and over again in order to get my satelite signal working again and the amount of times i had fai ...- Read garybrighton's review (403 words and 1 comment)
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sandhilltrading
29th Jul 2009
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First of all let me make it clear that this is not a review about sky HD, but about Sky HD's shocking customer services. And its a horror story (at least for me)
Initially all seemed well. Sky were ticking all the boxes when it came to due dilligence regarding recruiting me as a HD customer. I would expect this though! after all I am a long standing customer paying for the full package and multiroom, all of which costs me more than fifty quid a month and thats before we add the additional HD su ...- Read sandhilltrading's review (786 words)
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Guest 27th Jul 2009
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Well i have nevr had a prob with sky customer service with all the years we had sky+. I got HD a few weeks ago, and with only one prob as the box needed a sofware update, but after that great, the service could have a few more channels but it curently has 33, for £9.75 extra a month, most boxes are now made by PACE, unlike the SAMSUNG and the awful TOMPSON box, they do not break down, my box was only £49 to, quite good i think. and customer service has always been great to me! it was ...- Read Guest's review (114 words)
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Guest 27th Jul 2009
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The installation was done on time and with no problems. The quality of picture on all HD channels is outstanding (I am very fussy about this). I had Freesat before and was concerned that with so many HD channels there would be some compromise in picture quality but this was certainly not the case. There is no difference in picture quality with recorded material either.
Ok its early days but I am really pleased. Sky HD customer service was excellent incidentally.- Read Guest's review (81 words)
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shanerose 26th Jul 2009
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I have had sky HD installed now for about 6 weeks. If you are a Sky+ user thinking about upgrading to Sky HD take my advice "Dont bother" This so called box of tricks is loaded to the hilt with features but it just cannot cope. I would say that Sky have tried to put too much information into a little box. The picture freezes which means a reboot every time. I spend more time rebooting it that viewing it. Unless you are a big fan of sports the HD picture is almost pointless.I have viewed normal c ...- Read shanerose's review (152 words)
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dhayes22
17th Jul 2009
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I have had Sky Plus for a while now and while I haven't had any problems with the actual set-top box, I would have to say that I could quite easily have survived without the service.
IF you don't have Sky Movies or Sky Sports as part of your standard package and you're not a real sport nut then you would survive with you normal service.
I personally found the picture quality on most TV channels to be not that much better and even the HD channels such as BBC and FX although better don't massive ...- Read dhayes22's review (158 words)
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Guest 14th Jul 2009
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Sky HD box is too big, ugly and runs too hot. Would often crash and content on harddrive lost. Sky Customer services are rubbish and didnt want to help or know about my problems.- Read Guest's review (34 words)
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Taylott
10th Jul 2009
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I've had Sky HD for over a year now, and i can't say i've had a problem with it. I've had to reboot it a couple of times but that's not really a big deal. The HD channels are great, especially the movie channels, and more HD channels are becoming available all the time.
The quality of the HD is really down to your TV anyway, all the HD box does is supply the HD broadcast, which it does really well.
The user interface is easy to understand, and setup is really quick. I've had to speak to Sky ...- Read Taylott's review (181 words)
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Guest 17th Jun 2009
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I've had three Sky HD boxes so far (in six weeks) and am not impressed with the picture presented on my 1080p TV,
most notably a 'ghosting' effect which is clearly visible around people's head as they move the screen. (This wasn't apparent with 'Freeview')
I've found so-called 'Customer Services' disappointing in that they don't seem interested and hadn't even the courtesy to answer my letters and emails. A letter to their CEO elicited a reply from someone high up, but I shouldn't have to do thi ...- Read Guest's review (117 words)
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andy08835
31st May 2009
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I have recently had a sky HD box installed and I have not had any problems with it, the picture is good on HD channels and good on the normal channels. Records when it is set and doesn't need to be re-booted as much as the old Sky + boxes..- Read andy08835's review (79 words)
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Guest 31st May 2009
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we've had a Sky HD box for about 7 months and so far its been billiant.- Read Guest's review (15 words)
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happyhippo
27th May 2009
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Sky HD enables access to somewhat limited choice of HD chanels.- Read happyhippo's review (39 words)
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lisamac 5th May 2009
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Sky HD is a dreadful, noisy unreliable product backed by dreadful customer service. I had 7 in 14 months - none worked properly - mostly failing to record programmes.- Read lisamac's review (47 words)
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