Handtec Reviews - www.handtec.co.uk

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★★★★☆
4.0 / 5
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Latest Reviews

★★★★★

“Great service”

Written on: 07/08/2014

I would definitely recommend handtec. Quite fast and professional service.Very glad to do business with them… Read Full Review

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★★★★★

“Just excellent”

Written on: 05/08/2014 by RylieCompton208 (1 review written)

I would strongly recommend it.They respond to a problem I had with my phone with professionalism,punctuality and accuracy… Read Full Review

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★★★★★

“No headaches, quick and perfect”

Written on: 04/08/2014 by fabster (1 review written)

Thanks Handtec. Not only you came back to me very quickly on my emails but when you found a problem with the item i needed with your own providers you dealt with the problem, looked for another provider just to get my product on time. You committed on delivering it to me before my trip. Thats a 10 service… Read Full Review

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★★★★★

“Friendly fuss-free service”

Written on: 25/07/2014 by TCowen (1 review written)

I had a problem with an order because of a server issue on the Handtec internet ordering service. I phoned the customer service number and spoke to Owen. The problem was not easy to resolve, but Owen persevered with friendly patience until it was sorted out. He upgraded my delivery priority to compensate for the initial problem. I am very satisfied with the level of service. I am also impressed with the fact that the telephone number for customer service is so easy to find on all parts of… Read Full Review

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★★★★★

“Genuine, tailored, compelling customer service! ”

Written on: 11/07/2014

Being a discerning gadget fan, the choice of vendor I am buying from is on the critical list. When you consider you are handing over hundreds of hard-earned Pounds, you want to make sure that (a) you get the device you want and (b) have great customer service to back it up. With my technology refresh coming up, needing to replace my now humble Samsung Galaxy S4, it was with huge pleasure I picked up an LG G3 fitting my specific requirements (3GB Ram, 32GB onboard storage, Black Gold edition)… Read Full Review

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★★★★★

“Smooth and reliable”

Written on: 02/07/2014

I ordered Lg G Flex with a vest case from Handtec the previous week. Unfortunately, there wasn't any vest cases for G Flex left in stock, that's why I decided to stick with the phone itself. Sum spent on vest case was refunded in no time and the phone was already shipped . Will be waiting for the delivery and will definitely buy from Handtec in the future!… Read Full Review

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★★★★☆

“Pleased with cost, packaging and delivery time.”

Written on: 10/02/2014

Agree! I bought some Garmin equipment from them in the latter part of 2013 and got the item I wanted in good order. Thought it was good price, good packaging and had no problem with delivery time… Read Full Review

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★☆☆☆☆

“Worst customer service EVER!”

Written on: 07/02/2014 by OHA1 (1 review written)

I asked to return my order item for a valid reason, but they wanted me to accept their policy by ticking a box, without showing me, what I agree to. I requested disclosure of their policy, before I click on anything. The distance seller regulation states clearly what their duties are and they just ignore it. I sent multiple emails and even I got ignored. To sum it up: No customer service, no response to emails, non-adherence to government regulations, potential rip-off company. I will involve… Read Full Review

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★★★★★

“incredibly welcoming support service”

Written on: 31/01/2014 by 1q2w3e4r5t6y (1 review written)

Much appreciated for help from support. Quite helpful!… Read Full Review

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★★★★★

“incredibly welcoming support service”

Written on: 31/01/2014 by 1q2w3e4r5t6y (1 review written)

Much appreciated for help from support. Quite helpful!… Read Full Review

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★☆☆☆☆

“Handtec ruined my son's birthday”

Written on: 31/12/2013

My son wanted Samsung Note 2 for his birthday. Yesterday, I ordered a new handset and paid £8 extra to have it delivered today. Previously, when my brother ordered a new handset for his son, it was delivered with factory seal broken. He complained and Handtec took the opened handset back and sent them a factory sealed handset. So to be on the safe side, I sent Handtec an email when I ordered yesterday asking them to ensure that the hadset is factory sealed because it is a present for my son… Read Full Review

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★☆☆☆☆

“The worst experience i've ever had”

Written on: 12/12/2013 by wired (1 review written)

This internet shop is the worst experience i've ever had in internet buying. Zero communication and strange mails from them asking to identify my self by facility bills or driver license.Even chinese sellers on alibaba I had better communication experience. And finaly when I ask they support whats happening - what I had was my order cancelation… Read Full Review

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★☆☆☆☆

“Shady operator”

Written on: 24/11/2013 by Handtec_victim (1 review written)

Terrible service. Took my money quickly enough, no intention to deliver the product, and when money was finally refunded, they shaved $30USD off the transaction via the currency exchange. Very dodgy. Before buying from them, have a quick search online for other unhappy customers, it appears this is really their business model. Caution… Read Full Review

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★☆☆☆☆

“bad bad bad service”

Written on: 13/11/2013

paid for the item using my card that is registered to my address, then get a email from them asking for id, passport & driver license sent to them, still no reply, so i emailed them asking them when will my item be sent out, there reply was we need some id, again i reply saying id has been sent, now no reply whatsoever considering this is the first time i have used them its not putting a good impression across, ebay & other sites are so much easier & with less hassle ever using handtec… Read Full Review

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★★★★★

“Happy with product and service - Don't believe Google! ”

Written on: 30/10/2013 by AshWarP (1 review written)

I'm not normally one for writing reviews, but I was very happy with the product I bought, the price and the service from Handtec and wanted to counter the blog you may see in Google searches saying that they're rubbish. I'm a cyclist and I decided to upgrade my Garmin (cycling computer) from an Edge 200 to an Edge 500 in August. I scoured the Internet to try and find the best price. I spotted the Handtec site, as they seemed to be the cheapest I could find. I hadn't heard of them before, so… Read Full Review

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★☆☆☆☆

“Realy Realy BAD customer service!”

Written on: 24/10/2013 by Alex22222 (1 review written)

Realy Realy BAD customer service!… Read Full Review

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★★★★★

“Outstanding customer service and delivery”

Written on: 05/10/2013 by Retty (3 reviews written)

There are too many cowboys and poor service merchants promising great service and quality products. Handtec is the real deal and I would not hesitate to buy from them in future - in fact I would actively search out products that they sell when deciding which product to buy. Handtec sells hard to find items. In my case I simply wanted a genuine Samsung mobile charger to replace a broken charger. Could I find one anywhere else? Amazing but no. Handtec was the only place to come up trumps. I… Read Full Review

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★★★★★

“Dakota 20 GPSr”

Written on: 31/07/2013

Best price on web,very qick delivery.Reccommended.Went on internet for ages trying for agood deal .This was the best I could find. Delivey was the next day(to Northern Ireland).Using the GPO9My choice from several.(No extra charges to 'Highlads and islands' like so many dealers… Read Full Review

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★★★★★

“Garmin GPSr purchase at handtec.co.uk ”

Written on: 03/05/2013 by rosyapple (1 review written)

Bought a Garmin GPSr as an unsealed out of box item. It was cheaper therefore than a BNIB sealed item. Totally impressed with the customer service and the product which was 'as new'. It was delivered 2 days after the Sunday order. The day it arrived I notified the customer service that the package was missing some items that had been listed as included in the deal. The missing items went into the post and were delivered the following day. Impressive and the kind of service we want from… Read Full Review

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★☆☆☆☆

“REALLY REALLY BAD - STAY WELL CLEAR”

Written on: 23/04/2013 by energylevels (1 review written)

This company is really bad, they have £300 of my money and I have a faulty new phone, zero support, don't reply to correspondence and clearly do not give a TOSS they have supplied me a faulty phone DON'T RISK HANDING OVER YOUR HARD EARNED MONEY TO THEM… Read Full Review

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