Handtec Reviews - www.handtec.co.uk

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★★★★☆
4.1 / 5
459
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Latest Reviews

★☆☆☆☆

“Bad, Bad choice!”

Written on: 08/09/2016 by rfconnell (1 review written)

I bought 2 LG-G4 phones from HANDTEC at the begging of July 2016 for my business. One had a screen fault so HANDTEC were contacted, a returns number was obtained and the faulty phone was sent back. The company did not replace it as they should have done according to the Sale of Goods act but they sent it to LG for repair. Although I have telephoned every week since and been told I would have it within a few days it is now September 8th 2016 and I still have no phone. Do not buy from Handtec Ltd… Read Full Review

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★☆☆☆☆

“This must be the worst company I have ever had the...”

Written on: 18/08/2016 by Conway271 (1 review written)

This must be the worst company I have ever had the pleasure of dealing with. I send a phone back for repair nearly a month ago and it still is not back with me yet. The staff a so incompetent the told me over 12 days ago the phone was back from repair and it would be back to me the next working day. Guess what I am still waiting for the phone after chasing the whereabouts of the phone I found out they had made a mistake and they didn't know the location of the phone at this time. They just… Read Full Review

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★★★★★

“Very happy”

Written on: 26/01/2016 by Alanegan (1 review written)

Had my parrot mini kit neo exchanged today with an English version received it next day delivery very pleased… Read Full Review

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★★★★★

“Excellent product and service”

Written on: 21/09/2015 by JohannaBailey68 (1 review written)

I have only praise for handtec, both with regard to the product, which was good quality and arrived promptly, and the customer service. My daughter broke the face on her phone and a little while after it stopped working, I contacted handtec, they gave me details to return it to samsung, or said they would send it themselves. I chose the latter option and returned it to them. They sent it back for me, let me know the out come, and, as it was unrepairable - water ingress, returned it to me at… Read Full Review

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★★☆☆☆

“Be careful when returning faulty goods to Handtec”

Written on: 22/04/2015 by -AndreyE- (1 review written)

I've been a loyal customer to Handtec having bought a few phones from them. When I had to return a phone I recently bought for the second time due to a screen fault, they suddenly 'could not see the issue' despite a clear explanation and a photo I sent to them. They ignored my request to speak with the manufacturer and suggested to settle the case for a 8% restocking fee. I agreed and that was my mistake. They charged 8% plus all the courier charges incurred. This was way more than 8% in… Read Full Review

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★★★★★

“Best price and perfect delivery!”

Written on: 18/03/2015 by Yadirai51 (1 review written)

I bought a GSP running watch and Handtec offered the best price. The purchase and the delivery went smooth and the item was perfect… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/03/2015

Ordered a mobile phone, speedily dispatched and arrived on time, well packaged. Product as described. The on-line ordering operation went smoothly, outstanding communication. Altogether this was a satisfying purchase experience. I would recommend the company more highly… Read Full Review

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★★★★★

“Great and Reliable service.”

Written on: 08/03/2015 by Dzinglazz (1 review written)

Fantastic choice of handsets, good pricing and professional service! I would most definetly buy again and recommend this to anyone… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 01/03/2015 by Noel88 (1 review written)

When I ordered the Scale headset it was out of stock. I was kept regularly informed by email and asked if I wanted to continue waiting or cancel the order. As soon as the item was back in stock I was notified and the item despatched to me. I was kept informed as to the progress of the delivery so that I knew exactly when it would arrive Throughout a most professional and competent service… Read Full Review

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★★★★★

“Excellent service”

Written on: 28/02/2015 by Fagan234 (1 review written)

I ordered a Garmin Edge 810 bike GPS computer and I found that Handtec had the best price. It arrived within a couple of days of ordering - and I must say I am extremely happy with the service. I will definitely return! Many thanks Handtec!… Read Full Review

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★★★★★

“GArmin 920xt at good price and excellent delivery”

Written on: 27/02/2015 by Jorgensenee367 (1 review written)

This was a good price (circa 10-18% cheaper than list) and came very very quickly with tracking - alround excellent… Read Full Review

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★★★★★

“Thanks”

Written on: 24/02/2015 by KathrynPreston (1 review written)

I used Handtec online shop twice last half year and always had best price for the product. Shipping was fast and exactly as described. Definitely I would use them again. Thank you for your servive… Read Full Review

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★★★★☆

“Great Customer Service”

Written on: 23/02/2015 by KatherineBrooks470 (1 review written)

Staff are knowledgeable and advice me to buy online as the security checks would be faster. Arrived the next day. Have used them before and will continue to do so. Thanks… Read Full Review

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★★★★★

“Excellent value and fast delivery”

Written on: 23/02/2015 by Greedyrunner (2 reviews written)

The reconditioned Garmin products from Handtec are superb value, being indistinguishable from new, with a full guarantee. Even standard mailing gets the product to you fairly quick, with next day if you need it… Read Full Review

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★★★★★

“Worked out well - good price, quick delivery, no nonsense”

Written on: 23/02/2015 by Harvs74 (1 review written)

We looked at number of online stores to purchase our smartphone, but were put off by some bad reviews. we chose Handtec because they has a lot of good comments and we were not disappointed. We ordered our phone late on Thursday night and it arrived by courtier early on Saturday morning, well packaged and brand new as promised. The product works perfectly well and the price was competitive. So all in all a good experience, and we would happily use them again… Read Full Review

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★★★★★

“Good and nice purchase”

Written on: 23/02/2015 by Abbeyq469 (1 review written)

Received in time. Good product. Securely packed. I would recommend it to friends. Time saver… Read Full Review

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★★★★★

“Garmin 920XT”

Written on: 23/02/2015 by Griffin-Altbc29 (1 review written)

Tip-top service and product! Definitely buy from Handtec again… Read Full Review

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★★★★★

“Garmin Edge 1000”

Written on: 23/02/2015 by Guthriemb53 (1 review written)

Called Hantec before to discuss stock all confirmed, very friendly service very efficient on the telephone, I received the package next day, I will definitely use this company again, i did read reviews before i purchased hence the reason I called first but I am confident now that I will order without calling. Keep up the good work please Hantec. … Read Full Review

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★★★★★

“faultless, quick to reply to email, competitive price”

Written on: 23/02/2015 by Callie480 (1 review written)

I'm very happy with handtec. Will definitely buy from here again. They were super quick to reply to my query, their prices are very competitive and their shipping is very economic despite using couriers for overseas orders… Read Full Review

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★★★★☆

“best site for buying phones”

Written on: 23/02/2015 by HarperMaurer250 (1 review written)

I recommend this site one they have a phone to contact two there are prompt three most helpful … Read Full Review

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