air canada reviews | Watch This Item.

Average Ratings
Flight on time?5.7/10 Based on 72 ratings
Customer service4.7/10 Based on 70 ratings
Comfort on flight5.1/10 Based on 81 ratings
Quality of food3.4/10 Based on 62 ratings
Value for Money4.3/10
Reviewer Rating4.6/10
Overall Rating4.6/10 Based on 109 ratings

View Last 6 Months Only

39% Recommended38 out of 97 Reviews
Rate this item

97 Review Centre Air Canada Reviews

  • Full review by
    gwadams Rank: Staff Sergeant
    on 28th Jun 2009


    User Rating : 9
    Respect : 0

    Good Points: CRJ Regional jet comfortable

    Bad Points: None

    General comments: Air Canada Short haul flight, on time. Staff friendly and helpful, particularly the check in agent in Kelowna.
    gwadams's review and ratings     | 23 words

  • Review by
    Guest.
    on 22nd May 2009


    User Rating : 0
    Respect : 0

    This is something that I never seen: I booked a roundtrip Calgary to Vegas with Air Canada. It was onsale, yes, good deal. Here's the problem: 1. I booked for direct flights (which made the deal was a good deal) but then at last minutes, it became connecting flight - So is that a good deal anymore ??? 2. Got back to Calgary, we see our AeroPlan was credit so little point for that roundtrip ??? - I asked, the answer was: BECAUSE THAT WAS A VERY CHEAP DEAL, SO POINT EARN IS ONLY 25% OF NORMOAL ??? ...
    Guest's full review     | 264 words

  • Review by
    bergo Rank: Lance Corporal
    on 13th May 2009


    User Rating : 0
    Respect : 0

    Air Canada customer services are a COMPLETE disaster. I booked and then accidentally cancelled due to their website layout and have ben trying to get a refund for the past 3 weeks. They keep passing me on to someone else and fail to answer my questions. No one knows what my cancellation fee is or when I'll get a refund if at all. You never know when booking a flight if you'll need customer services; I didn't think I would but here we are totally stressed!
    bergo's full review     | 88 words

  • Review by
    gwadams Rank: Staff Sergeant
    on 10th May 2009


    User Rating : 9
    Respect : 0

    Dash 8 short haul flight. Air Canada Crew were friendly. Aircraft comfortable but noisy. Friendly service.
    gwadams's full review     | 16 words

  • Review by
    gwadams Rank: Staff Sergeant
    on 10th May 2009


    User Rating : 9
    Respect : 0

    Once again flew Air Canada. Uneventful flights. Crew were friendly. Flights on time. I've flown Air Canada many times and never encountered a problem.
    gwadams's full review     | 28 words

  • Review by
    Guest.
    on 8th May 2009


    User Rating : 10
    Respect : 0

    Air Canada Is Great Very Polite People, and Relaxing So GO!
    Guest's full review     | 11 words

  • Review by
    Guest.
    on 29th Apr 2009


    User Rating : 0
    Respect : 0

    My friend and I had the unfortunate experience of flying home to Australia with Air Canada. As it was World Youth Week, we were expecting our plane to be quite full. We checked in at the airport at 6pm for our 11.50pm flight so we could be sure there would be no issue. Having sat there for many hours, we heard people around us saying our plane was delayed, which was pretty obvious as it was 12.30am. No annoucement, no air canada staff, just the poor airport security guy to answer questions. Fina ...
    Guest's full review     | 297 words

  • Review by
    Guest.
    on 27th Apr 2009


    User Rating : 9
    Respect : 0

    I flew from Vancouver to Hong Kong, round trip. Nice airplane with my own TV screen, eventhough I was in economy. Flight attendants were very nice and helpful, very friendly. I would fly Air Canada again!
    Guest's full review     | 49 words

  • Review by
    Guest.
    on 17th Apr 2009


    User Rating : 6
    Respect : 0

    I've travelled Air Canada on 3 different journeys. 2 were economy class and 1 was in business class. I have to say there is a DEFINATE difference in treatment in economy class. Where they practically bark back at you if you ask for a glass of water in economy, they'll do anything for you in business class. Personally, I think everyone should be treated equally. Their ground staff on the other hand is a complete joke. They are never friendly, never greet you with a smile and forget about ...
    Guest's full review     | 136 words

  • Review by
    Guest.
    on 14th Apr 2009


    User Rating : 0
    Respect : 0

    Over the last 12 months I have flown/attempted to fly Air Canada three times. One from Calgary to Vietnam, Calgary to Fort Lauderdale, and attempted to book flights from Calgary to Egypt. An absolute joke for all of the above. The worst service, etc i have ever received. Cancelled flights, lengthy flight delays, zero customer service, have yet to be on a plane where the "map" and "game" function works on the entertinment system. Lost luggage and bad attitude. Lazy flight crews that appear to hat ...
    Guest's full review     | 90 words

  • Review by
    gwadams Rank: Staff Sergeant
    on 8th Apr 2009


    User Rating : 8
    Respect : 0

    Traveled with Air Canada from Victoria to Vancouver to Kelowna on the Dash 8. Noisy, but comfortable. Everyone friendly too.
    gwadams's full review     | 20 words

  • Review by
    gwadams Rank: Staff Sergeant
    on 8th Apr 2009


    User Rating : 5
    Respect : 0

    On my Air Canada flight I was on a 737-600 extremely cramped seating. Sitting in window seat and crammed up against the wall, knees forced into the seat in front of me. Almost claustrophobic. Good thing it was only a 45 minute flight.
    gwadams's full review     | 48 words | 1 comment added.

  • Review by
    gwadams Rank: Staff Sergeant
    on 8th Apr 2009


    User Rating : 8
    Respect : 0

    Traveled Victoria-Vancouver-Kelowna on Dash 8 with Air Canada. Noisy, but comfortable.
    gwadams's full review     | 14 words

  • Review by
    Guest.
    on 6th Apr 2009


    User Rating : 9
    Respect : 0

    Air Canada was very easy to travel with and very good service. Comfy seats,Easy check-in,Friendly staff
    Guest's full review     | 42 words

  • Review by
    jaki
    on 18th Mar 2009


    User Rating : 9
    Respect : 0

    Flew Ottawa to Montreal, then Montreal to Las Vegas. The check in was quick, the flights were on time, the cabin staff were amazing, nothing was too much trouble. The inflight entertainment system is really good, everyone can pick their own movie, tv shows or music.. Would definitely fly with Air Canada again..
    jaki's full review     | 60 words

  • Review by
    tfinn53
    on 14th Mar 2009


    User Rating : 2
    Respect : 0

    Since Air Canada allow pets to actually travel in the main cabin I had an incident with fleas and I do not have any pets myself. They wouldn't hear about it and basically were saying it wasn't true, even though I had some proof, they refused to accept any responsibility, period. Very difficult to reach customer service, and then it comes down to letters or e-mails only. So many things that should be addressed fall by the wayside simply because the person can not or will not waste their time to ...
    tfinn53's full review     | 181 words

  • Review by
    gwadams Rank: Staff Sergeant
    on 27th Jan 2009


    User Rating : 8
    Respect : 0

    Air Canada. Courteous crew. Comfortable aircraft - lots of leg room. Embraer 190 is an exceptionally quiet aircraft. . Short haul flight Kelowna to Calgary, then Calgary to Kelowna via Vancouver on a CRJ, CRA, and Embraer 190. In Vancouver & Calgary we waited several minutes on the tarmac for a ramp crew to get in place.
    gwadams's full review     | 53 words

  • Review by
    mboynton
    on 24th Jan 2009


    User Rating : 2
    Respect : 0

    As opposed to Air Canada, Hawk Air is a great alternative from Vancouver to Terrace BC.I am going to do my best to take United from the east coast of the states to Vancouver from now on rather than Air Canada.Canada is a great country but Air Canada is not the best thing about traveling to Canada.My recent trip started in Albany NY. I arrived 90 minutes early. 20 minutes before the flight the gate staff and signage said the flight was cancelled. we were told to leave the secure area and the ...
    mboynton's full review     | 471 words

  • Review by
    Guest.
    on 21st Jan 2009


    User Rating : 0
    Respect : 0

    I have been flying with Air Canada on regular basis for the last five years. I truly find it hard to identify one good point to mention. 1- Unreliable: delays are by far more often than other airlines.2- Staff are very poorly trained in customer care, You feel that you are dealing with ineffective obstructive bureaucrats, not with corporate workers.3- Maple Leaf Lounges can feel generally uninviting and among the poorest executive lounges I have been on.4- Baggage delays are very often. I even ...
    Guest's full review     | 129 words

  • Review by
    Guest.
    on 6th Jan 2009


    User Rating : 0
    Respect : 0

    Unreliable flights, long waits on the phone after flight cancellations. Poor or no food. Uncomfortable seats, dirty smelly aircraft. Greyhound are probably faster and I know are more reliable than this airline.
    Guest's full review     | 32 words


Air Canada Web Sites

Related categories

  1. Flights to Alicante
  2. Flights to Malaga
  3. Flights to Canada
  4. Flights to Australia
  5. Flights to Paris
  6. Flights to USA
  7. Flights to New York
  8. Flights to Ireland
  9. Flights to Dublin
  10. Flights to Rome
  11. Flights to Prague
  12. Flights to Amsterdam
  13. Flights to Barcelona
  14. Flights to Florida
  15. Flights to Tenerife
  16. Flights to Palma
  17. Flights to London
  18. Flights to Los Angeles
  19. Flights to India