London Camera Exchange Reviews

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★★★☆☆
2.9 / 5
46% of users recommend this
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  • Quality of service

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  • Value For Money

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London Camera Exchange

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Latest Reviews

★★★★★

“Great service!”

Written on: 30/10/2013 by mphillipson (1 review written)

I was a bit worried after reading all of the negative feedback.. However I was after a specific lens which LCE had in stock in their shop in The Strand, London... I spoke to them on the phone, very helpful, confirmed they had 2 and would put one by for me.. turned up, very friendly chap with a beard served me (the same guy i'd spoken to on the phone).. very professional and even gave me extra paper copies of the receipt for submitting a cashback claim .. he even made SURE the serial number was… Read Full Review

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★☆☆☆☆

“Overpriced - wish I'd done my research”

Written on: 16/08/2013 by aburton1a (1 review written)

I bought a Hahnel remote shutter trigger and they charged me £24.99, however when I got home I found the RRP from Amazon and Currys and most other vendors to be only £15.99. That's a price hike of £9 for such a small item, ridiculous. I'll be spending my money elsewhere in future… Read Full Review

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★★☆☆☆

“A familiar story”

Written on: 25/07/2013

Staff unfriendly and not particularly helpful. Left the shop feeling that because I wasn't a professional photographer and willing to spend thousands of pounds that I was wasting their time. Salesman actually carried on a conversation with one of his colleagues whilst serving me. My advice would be decide what you want and buy elsewhere… Read Full Review

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★☆☆☆☆

“ Poor after sales service, ”

Written on: 04/07/2013

I expected good after sales service from London camera exchange Bristol depot, but when returning a faulty fitting that had failed , the response was very negative ,I suggest better staff training, I will never use that store again/… Read Full Review

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★☆☆☆☆

“condasending staff”

Written on: 14/05/2013 by AndyHibberd (1 review written)

I went into the chesterfield store to spend nearly £2000 on a camera i walked through the door to see a member of staff with a set of binoculars looking at something through the door up the road!? The cameras and equipment are over priced. Was offered just £550 for both my camera and grip on theyre website the have the camera at £940 with 40,000 more shutter actuations than mine then the grip a further £120. So would be making an extra £500 from the sale of my camera in part ex (i put… Read Full Review

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★★★★★

“Pre sale service”

Written on: 06/11/2012

Quite simply the best! They are knowledgable and patient and willing to work on price, plus they have stock with which to try different lenses… Read Full Review

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★☆☆☆☆

“Cannot buy equipment!”

Written on: 29/10/2012

You have to buy equipment using the phone and despite repeated phone calls there's never anyone capable to deal with your purchase. Back to e-bay I guess!… Read Full Review

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★★★★★

“Good service”

Written on: 06/10/2012 by frankg7 (2 reviews written)

Bought Canon 600d body from them online. Competitive price and prompt and safe delivery. Follow up call to check if all OK and if I wanted any further accessories. Will probably use them again… Read Full Review

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★★★★★

“Always fair , consistent and supportive”

Written on: 05/07/2012 by ronaldmountford (1 review written)

I have persued my photographic hobby since my retirement. To do this I have purchased and exchanged camera equipment of all types. I have used The London Camera Exchange in Colchester. They have proved to be ideal. They are fair with their prices and above all else supportive. Time is no object and they try to ensure you achieve your objective - a good crew… Read Full Review

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★☆☆☆☆

“Very expensive, and rude service. I was going to buy...”

Written on: 03/04/2011

Very expensive, and rude service. I was going to buy from them, but when I went in was put off by their attitude, lack of product knowledge and price, I walked out again. Saw a bag for camera - which was marked half ticket price - ticket price £14.99 - so I figured around £7.50 o.k i'll have that. Member of staff said it was a mistake and 14.99 was actual price, their mistake not mine, and refused to sell/honour the price!!! I believe they have to honour their pricing errors. On the whole, all… Read Full Review

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★★★★★

“I found the staff very helpful particularly what to...”

Written on: 02/12/2009

I found the staff very helpful particularly what to buy and how to use it… Read Full Review

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★★★★★

“Generally a good shop with good service.”

Written on: 15/06/2007 by gloskris (1 review written)

Generally a good shop with good service… Read Full Review

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★☆☆☆☆

“I was looking for a compact digital camera. I knew...”

Written on: 28/04/2006 by mikesilvey (19 reviews written)

I was looking for a compact digital camera. I knew what I wanted, and I wanted to purchase offline so I could try it out first.
I realised it would cost more, and I was allowing for around £50 more than online.

I phoned the London Camera Exchange in Gloucester, and they had the item. They then quoted over £100 more online. When I asked if they could match another high street shop (Jessops), the man was extremely rude to me, and said "the cameras will be gone by the weekend, so your loss", and… Read Full Review

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