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| Accommodation | 8/10  |
|---|---|
| Customer Service | 8/10 |
| Food | 8/10 |
| Facilities | 4/10 |
| Location | 5/10 |
| Value for Money | 9/10 |
| Overall rating | 9/10 |
Full review by
lyndyloub
expert review 
on 25th Apr 2006
User Rating : 9
Respect :
+1
Good Points: Very good value for money
Bad Points: Bar not open after 11.30pm
General comments: I have stayed in two Ibis hotels; one in Paris, and last weekend, the one at West Thurlow near Lakeside. It was difficult to find, as it is in a retail park, and I resorted to ringing the hotel twice for instructions, as there seemed to be more roundabouts than in Milton Keynes, which is saying something!
The hotel was very clean, and the reception staff were helpful. They even turned over the TV in the bar so my husband could watch his precious Tottenham play Arsenal! The rooms are clean and roomy, and the bathrooms are 'self contained pods', which were dropped into the building during its construction. They have wonderful Grohe showers, and I thought they were a great idea.
The breakfast was a buffet continental, all you can eat, with various breads, bagels, croissants, and also cheeses, yogurts, hams, and boiled eggs etc., and many types of cereals. Orange and grapefruit juice, and a wonderful machine which made many types of coffee and chocolate etc. at the push of a button. I drank copious amounts of Cappuccino, which was better then many I'd had in so called good coffee places.
We had other family members also staying, as we were attending a family party. They praised me on the choice of hotel I had booked for us all.
We went down to breakfast at 9.35am, and our family came down in stages much later. We finished chatting and eating breakfast at 11.45am, and they were quite happy for us to still be there, and they were very friendly. Check-in time was 12.00pm, and check-out time was the same, which was nice. Breakfast was served from 6.00am until 12.00. On the last weekend, the hotel was full, as many of the competitors of the London Marathon were staying there. The breakfast chef had boiled 60 eggs thinking they would all be eaten, but they weren't! Obviously eggs aren't a great pre-run requisite.
I would thoroughly recommend this chain. The one in Luton is at the airport. I have only been in the bar, but it is also very nice.
lyndyloub's review and ratings | 359 words | 2 comments added.
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