Written on: 05/06/2011
Customer service was very bad, the air conditioning did not work. We moved from room 3 times in two nights. The beds were last, had much noise meters and people could not sleep. In the end it was a horrible experiance and do not recommend this hotel. (read more)
Written on: 14/09/2010
The basic facilities were better than the Abbaye de Sainte Criox I stayed at the next day where rooms are Euros 300 a day.
However on safety matters the Ibis at S de P.there was no lift,the stairs were steep and my luggage was heavy.
The fire exit doors at the head of the stairs swung the wrong way, i.e. towards the corridor and not towards the stairs the natural way to exit in case of an emergency.
Given that this was a building used by the public it was a huge safety issue.In England this... (read more)
Written on: 31/03/2010
At lunch time I ordered a seafood gratin in the hotel restaurant; my husband ordered only a mint tea. The tea was served as was some bread and a bottle of water I ordered. We waited 45 minutes while 2 other small parties in the restaurant were served but nothing was brought or communicated to us about my meal. After inquiring and receiving a 'soon' kind of response and after another 5 minutes we left the restaurant. The wait staff ran after us down the hall to our room, offering to bring... (read more)
Written on: 10/06/2009 by lemonelephants
We've stayed in the IBIS in Lisbon, Portugal and two in Barcelona, Spain. They were all a 'good deal' compared to other hotels; however there are significant differences.
They offer a free room if they can't solve your problem in 15 minutes or less. The fact that they couldn't check people in quickly, or took more than 10 minutes just for us to be able to get an internet card...was not considered a problem. When we complained, the girl at reception said, "That is not a problem. It's just... (read more)
Written on: 01/03/2009 by Justfriend
As I arrived there was no one at recption and the recptionist came out from the kitchen eating a croissant, she was not very welcoming asking my id before anything
then she asked me for my credit card and to sign my registration
which i did
she then gave me the key telling me in catalan which I can barely understand, my roomnumber and the floor it was located on. I was not offered breakfast and not told about the times of the restaurant
I figured if icame down at 8;30 it would be fine
the room... (read more)
Written on: 25/04/2006 by lyndyloub (10 reviews written)
I have stayed in two Ibis hotels; one in Paris, and last weekend, the one at West Thurlow near Lakeside. It was difficult to find, as it is in a retail park, and I resorted to ringing the hotel twice for instructions, as there seemed to be more roundabouts than in Milton Keynes, which is saying something!
The hotel was very clean, and the reception staff were helpful. They even turned over the TV in the bar so my husband could watch his precious Tottenham play Arsenal! The rooms are... (read more)