iDealing www.idealing.com Reviews

iDealing www.idealing.com
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★★☆☆☆
2.0 / 5
From 19 reviews
36.8% of users recommend this

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★☆☆☆☆
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“Shocking ”

Written on: 24/04/2013 by bigbucks1 (1 review written)

Still waiting for my funds back, closed my ISA account over a month ago ! very worrying ! (read more)

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★★★☆☆
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“Great until you come to leave!”

Written on: 22/03/2013

I've been with iDealing since the very beginning. I've been very happy with their no frills execution only service. I'm in the process of buying a house and so need money for deposits etc. I had cash sitting in my accounts and applied to close a Standard, ISA and PEP account, I had to do this by post and did so a week and a half ago. I asked for the balance to be paid via BACS into my current account. I became panicky yesterday when i'd heard nothing, my current account hadn't been credited... (read more)

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★☆☆☆☆
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“Awful Service”

Written on: 15/03/2013

Given the size of the exit charges I had expected a quick closure and transfer of funds. Still waiting after 4 weeks and no reply to emails. Awful service. (read more)

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★★★★★
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“Everthing works well for me”

Written on: 19/08/2012 by dividend-hound

I did close the account with idealing about 3 years ago (I needed the dosh for a business deal) I withdrew all but £60 with no problem. I re-invested with Idealing and now have 2 years full allowance ISA with them. They are easy to contact by phone (number on dealer dash board)and I always get good response when I ring them. I was with Halifax before...now they were a nightmare (up to 20 mins to execute an instruction) On the issue of closing an account - When I closed the Halifax (to... (read more)

Tseugaj's Response to dividend-hound's Review

Written on: 07/02/2013

I've been with iDealing for about 10 years and have always had good service from them. Their admin team are easy to contact and always very helpful. I closed my standard account last year (£60 charge) then needed to open it again when transferring shares from my company SIP and they offered to refund the charge without asking.

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★★★★☆
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“Useful facilities”

Written on: 19/04/2012 by Tincup (1 review written)

Low brokerage costs. Straight forward website. Useful price minding services. Access to SETTS. Administration has been straight forward. Postal requirement for withdrawals, but that makes sense to give security to the account. (read more)

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★★★★☆
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“Excellent Service and Prices”

Written on: 23/03/2012 by SIMON65 (1 review written)

I have been with iDealing for over a year now. I am glad I moved my accounts from my old broker. The Dealing Desk answer the phone straight away if I am unable to trade online and the prices they get for me are excellent. I only trade on the the LSE and there are no hidden extra charges, the GBP 9.90 Commission charge any trade any size on the phone or online is value for money. If I am not sure about something I can send an e-mail and receive an accurate response within an hour or so.... (read more)

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★☆☆☆☆
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“Pretty useless - Hidden costs”

Written on: 23/12/2011

I've had an ISA with these guys for years and a standard share dealing account. It takes them ages to reply to emails. Replies tend to verge on the side of rudeness. They also charged me £60 to close my standard share dealing account. It took months for them to close it. I received no confirmation of its closure and was not aware of the £60 up front since the charge for this is hidden in the small print. Beware!!!!! (read more)

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★☆☆☆☆
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“Review of iDealing www.idealing.com”

Written on: 30/05/2011 by ShareDealer (1 review written)

Don't touch this service. iDealing are not good value for money since there are providers that do not charge annual fees with similar dealing charges, who do not provide the repeated BAD service I have received from iDealing. iDealing have been responsible for late settlement with 12 of my stocks, their response when it finally arrives to my complaints was totally unsympathetic. iDealing have forced me to make cheque withdrawal costing me £5 per cheque, not allowing me to use their... (read more)

Guest's Response to ShareDealer's Review

Written on: 16/06/2011

Try JPJShare.com, great low cost execution only stockbroker with friendly & helpful staff.

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★☆☆☆☆
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“Don't touch this service. ”

Written on: 05/05/2011

Don't touch this service.
Execution only and cheap as chips is all very fine, but when you want your own money back it's a nightmare.
As said elsewhere the service is non-existant and I am now going to the Ombudsman. I was happy to use the service but when you want out, you will find that they ignore your letters and ignore your emails and give you no telephone option.
Why wait until you're in my position and need the money - don't touch them ever.... (read more)

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★★★★☆
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“i am puzzled by the negative comments - it is cheap...”

Written on: 20/01/2011

i am puzzled by the negative comments - it is cheap and cheerful and does that well - you don't expect a Rolls Royce when you buy a Mini, but for value for money iDealing is far better than the alternatives, and much better than the share dealing of any of the big banks (read more)

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★☆☆☆☆
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“Terrible service, multiple hidden charges, desperately...”

Written on: 13/12/2010

Terrible service, multiple hidden charges, desperately difficult to withdraw funds.
Avoid at all costs. (read more)

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★☆☆☆☆
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“Website is down. I can't contact anyone by phone. Useless.”

Written on: 14/06/2010

Website is down. I can't contact anyone by phone. Useless. (read more)

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★☆☆☆☆
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“Be very wary - when closing accounts, it's a...”

Written on: 09/10/2009

Be very wary - when closing accounts, it's a nightmare! It has taken them nearly 3 MONTHS to close mine. They are fine for basic dealing but anything outside that you're really on your own. You cannot speak to anyone. E-mails take forever to be replied to - if at all.

Closing charges for my ISA account £60, £15 for each line of stock and £5 to send a cheque to my new broker - apparently this is compulsory, however no-one will tell you that. Transparent timescales should be advised... (read more)

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★★★★☆
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“Am surprised by the amount of negative feedback...”

Written on: 22/01/2009 by willcj (1 review written)

Am surprised by the amount of negative feedback iDealing has received on this website. They are definitely a no-frills broker with an unsophisticated website - and all the better for it! If you want research, go to Digital Look. By a quirk of history, my ISA/PEP is with iDealing whilst non-tax-wrapper holdings with IWeb. Customer Service of the latter is poor in comparison, especially after the HBOS takeover from Sao Paolo. I like the fact that with iDealing you can get a single... (read more)

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★★★★☆
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“Electronic share dividend clearance and entered in...”

Written on: 06/11/2008 by 151rab (1 review written)

Electronic share dividend clearance and entered in account excellent. Able to see all dividend and share transactions over various time frames upto one year. (read more)

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★☆☆☆☆
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“My main grouse is when I look at the portfolio when...”

Written on: 02/10/2008 by mwronebay (1 review written)

My main grouse is when I look at the portfolio when coming n from work. The portfolio and price watch screens are never correct in the evenings, the price change is only the movement seen between 16:30 and when the market settles down. Recently while travelling on business I just missed the B&B collapse because by the time I logged in the price movement was 0.5p from 20.5 to 20.0 - not the seismic shift of the day.
The number of times on smaller stock the limits are so small as to be 200-300... (read more)

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★★☆☆☆
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“I had a Maxi ISA with Idealing and transferring it to...”

Written on: 09/05/2008 by fredxx (1 review written)

I had a Maxi ISA with Idealing and transferring it to another provider was a nightmare no communication no documentation and they charged me a £60 transfer fee. They took a full 30 days to transfer a cash balance only. At the moment I am trying to get them to confirm in writing that they have charged me £60 to do the transfer as my new provider will refund the charge.
Based on my experience trying to leave Idealing. (read more)

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☆☆☆☆☆
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“I have good news for those of you who may have...”

Written on: 12/05/2006 by XX (39 reviews written)

I have good news for those of you who may have suffered the same by the stock & share ISA providers like iDealing. The UK tax authority has clarified that the 20% tax charged on the interests earned on a stock & share ISA cash balance was wrong. You could call the Inland Revenue ISA helpline on 0845 604 1701 to check it up.

If you wish to claim it back, make sure you have the proof that you have been taxed. Ditch the ISA providers who tax you on the interests earned on your cash balance,... (read more)

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“Normal banks or financial institutions all provide tax...”

Written on: 19/04/2006 by XX (39 reviews written)

Normal banks or financial institutions all provide tax certificates after deducting a flat rate charge of 20% on interest paid into your account on behalf of the Inland Revenue, but never iDealing. Even after I had requested it, and they admitted my account was 'paid net' for years, they still declined to provide. 'The 20% deduction, should be referred to as a charge and not tax.' their admin team smudged, then 'recommend that you speak to a qualified Tax adviser'. That is it!

They should... (read more)

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