The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
2157
92% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Excellent service”

Written on: 30/08/2016 by Lukase163 (1 review written)

As a returning customer I was given the same hassle free treatment as I did when I first bought a car. There is no pressured sale, excellent service again… Read Full Review

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★★★★★

“Great buying experience again”

Written on: 30/08/2016

What a great place to purchase your next car.Hassle free,reliable friendly staff,no pressure involved at all. These are just a few of the reasons I am a returning customer and wil continue to buy my cars from the car people,and would recommend them to anybody.i cannot add any negatives at all as in my experiences there aren't any… Read Full Review

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★★★★★

“First class no hassle service from start to finish”

Written on: 29/08/2016 by Marriobe (1 review written)

Everything from walking into reception to picking up our car a week later ran so smoothly all staff extremely helpful nothing too much trouble. Would definitely recommend to family and friends… Read Full Review

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★★★★★

“Brilliant no hassle service”

Written on: 29/08/2016 by McKinneyrv88 (1 review written)

This has been the 4th car we have bought from Car People, and wouldn't, go anywhere else, always had brilliant service and professional staff Wouldn't, change any thing… Read Full Review

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★★★★★

“Brilliant no hassle service”

Written on: 29/08/2016 by McKinneyrv88 (1 review written)

This has been the 4th car we have bought from Car People, and wouldn't, go anywhere else, always had brilliant service and professional staff Wouldn't, change any thing… Read Full Review

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★★★★★

“First class service ”

Written on: 29/08/2016 by Mamanan (1 review written)

Everyone was very helpful, they addressed me as well as my husband, no pressure, pleasent surroundings, good information on warranty, and insurance, no running off all the time saying will see what my manager says, pick up went very smooth and quick. Overall fantastic service thrilled with my car Thank you… Read Full Review

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★★★★★

“Another great buying experiene ”

Written on: 27/08/2016 by sbowers54 (1 review written)

We have purchased several cars from the Car People & I really can't see why anyone would go anywhere else for a used car, the choice is great many low mileage models are available at prices to suit all budgets. The sales staff are all polite & very helpful & they really don't hassle you. The place is spotlessly clean , all the cars are really well presented & the whole experience is just as they advertise - stress free - a real change in the second hand car world & they treat you with… Read Full Review

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★★★★★

“Fantastic place to purchase your car ”

Written on: 27/08/2016 by Dano1982 (1 review written)

I have bought 6 cars from the Carpeople and must say its one of the easiest ways to buy a car,everyone if friendly and always happy to help the staff leave you to look around and won't hassle you like other car places I've been too. It's always a pleasure to do business with them and I will be doing again in the future. My only advice is to stay away from the Manchester branch and stick with Wakefield and Sheffield I had a bad experience with Manchester as customer service was very poor… Read Full Review

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★★★★★

“Fantastic ”

Written on: 27/08/2016 by Rachels123 (1 review written)

The car people are very helpful would recommend them to friends and family. the staff Are great to deal with and really friendly. From walking into the showroom and collect my car no hassle… Read Full Review

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★★★★★

“No hassle car buying.”

Written on: 27/08/2016 by Mcleavy45 (1 review written)

From walking through the showroom door to collecting my new car it was completely hassle free, no salesman pestering you to buy with constant badgering , just allowed to look and decide for yourself. On delivery of your car the same , no hurried handover and trying to get you out of the door , a pleasure to do business with… Read Full Review

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★★★★★

“Well looked after”

Written on: 27/08/2016 by AhmadRoche (1 review written)

Not pushy, left to look around, very helpful when required.I would recommend you to family and friends… Read Full Review

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★★★★★

“Good experience ”

Written on: 27/08/2016 by xjMacMillan450 (1 review written)

I recently bout a car this is normally a very nerve racking time as Im so indecisive! But what I experienced was so good I had a very friendly chap with loads of patience who looked after me, I never felt any pressure at all. I looked at quite a few cars and went on a test drive, we discussed financial terms etc and everything was explained to me. I even changed my mind about how I was going to pay for the car and rang the next day thinking this would be a problem but friendly staff sorted it… Read Full Review

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★★★★☆

“great customer service”

Written on: 27/08/2016

Went with the intention of just looking and came away with the perfect car. Left to browse at my leisure until a staff member was signalled, spoke at length about several cars then decided to test drive a few. Out we went, no pressure at all. Arrived back and asked to be left alone to have a think. Choice made, staff member helped to make it a smooth transition. Would recommend that you give them a try… Read Full Review

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★★★★★

“Fabulous Service - Fully recommend ”

Written on: 26/08/2016 by anneashie (1 review written)

I purchased my shiny new 63 plate Vauxhall Adam last Friday 19th April. I contacted the car people after seeing it online on Tuesday 16th. I spoke to a lady at Sheffield who sorted out a test drive and a finance quote. i wanted it over the shortest amount of time within my budget. She sorted it all out for me and called me back the very same evening to tell me i had been accepted!!! I went to the car people in Ashton to test drive and spoke to a lovely man who sorted out the part ex of my… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 25/08/2016 by joshdavis6666 (1 review written)

Purchased a car in November a vw golf, ever since i had it i had a fault with my radio which i explained them to be a problem after bringing it to the Manchester branch on more than 3 occasions they still couldn't fix the problem and was wasting my time, my fuel costs and time of work. It now has been a year since the problem and they still haven't sorted it. I spoke to somebody on the phone who told me "if you can get a radio quicker then you ring the manufacturer themselves" which i was very… Read Full Review

Thecarpeople's Response to joshdavis6666's Review

Written on: 26/08/2016

Many thanks for taking the time to leave your feedback and sorry to hear about the problems you have been having with your car stereo. We've been informed by the customer service team at the Manchester branch that a new stereo is on order, however it is taking much longer than it should to be delivered by our supplier. We will continually chase this up as we realise the urgency of resolving this issue, given that it has been an issue since you purchased the car in November. On behalf of The Car People we deeply apologise for the inconvenience caused and have passed your comments on to senior management - The Car People Social Media Team

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★★★★★

“Excellent place to buy a car! Highly recommend!”

Written on: 24/08/2016

I wasn't sure what car I wanted so went to the car people as I knew they had plenty of choice and it was definitely the right place to go. The cars are presented to a high standard,you are left alone to look around but plenty of staff about if needed. And felt no pressure to buy. The customer service was excellent and picking up my new car was straight forward but detailed with the staff explaining all parts of the car and even tuning in my favourite radio station. Would highly recommend !!… Read Full Review

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★★★★★

“Brilliant customer service ”

Written on: 24/08/2016 by hqMalone461 (1 review written)

I had a lovely experience buying my car from The Car People. Browsing the show rooms was easy and completely hassle free and hand over went smoothly. Any questions that I had were answered fully and honestly. I would highly recommend buying a car this way and I will definitely return for future cars… Read Full Review

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★★★★★

“Great service, great car!”

Written on: 23/08/2016 by Iain12345 (1 review written)

Living in Scotland, I was very wary about buying a car without really seeing it first (too far to travel just for viewing). I initially spoke to the customer service team, who were as helpful as they could be from the outset, answering questions about the car and even arranging for some additional pictures to be taken for me to `put my mind at rest` (thanks again). Having seen all of the good reviews about The Car People and experiencing the professional service for myself on the phone, I… Read Full Review

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★★★★★

“Best service and calue”

Written on: 22/08/2016 by Michelle1950 (1 review written)

Second time bought from car people.top quality service.friendly staff who do not approach you for a sale.they wait for you to come to them.answered all my questions.great service from start to finish.would recommend car people to anyone buying a used car… Read Full Review

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★★★★★

“ANOTHER PURCHASE WITH A SMILE :)”

Written on: 22/08/2016 by brettrs (1 review written)

This is the fourth time I have bought a car from the Car People in the last 7yrs. The reason I go back, is due to the great customer service, aftercare and buying experience. They are extremely approachable when needed, but leave you to your own devises when looking at vehicles, none of that jumping straight on to you as soon as you walk into the place, which is one of the main reasons I hate going into other car dealerships. Everything is explained to you in fine detail and any questions you… Read Full Review

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