The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
1987
92% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Great service and love the car (and the price!)”

Written on: 29/04/2016 by Kessa123 (1 review written)

Really happy with the 4th car we have now bought. Really simple process, we got a fair part ex price and really happy with the car we bought. Very strightforward and were able to collect after two days which was great. Sales staff were very helpful and not at all pushy, which is what we have come to expect. Will probably always buy our cars here… Read Full Review

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★★★★★

“Good from start to finish.”

Written on: 28/04/2016 by GHopey (1 review written)

From the first moment I walked in through to picking up my new car, all staff were excellent & very knowledgeable. Never once got hassled and there was no pressure to buy. Well done Car People you do exactly what you say in the ads & it makes buying a car a lovely experience… Read Full Review

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★★★★★

“A hassle free experience”

Written on: 28/04/2016 by Olsonxa342 (1 review written)

We have bought our last 3 cars footmarks the Car People at Wakefield and have been satisfied with the experience. The sales people don't hassle but are there to answer any questions. I would recommend to friends and family… Read Full Review

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★★★★★

“5 stars”

Written on: 26/04/2016 by Jesmc (1 review written)

Extremely happy with the customer service that has been provided from the Sheffield store through my recent car purchase. I would definitely go back and buy any future cars from here. Staff both in person and over the phone are friendly, happy and lovely to talk to. No pressure, just smiles! … Read Full Review

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★★★★★

“No hassle service ”

Written on: 26/04/2016 by KeatonCastillo146 (1 review written)

Hassle free and easy to deal with! Quick change over and the team was really helpful! Always dealt with any issues straight away and always contacted you back so you weren't chasing them!… Read Full Review

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★★★★★

“Fast and easy great Mini Cooper SD”

Written on: 25/04/2016 by zubairali9 (1 review written)

I have been looking for a car for a while and I came across this Mini Cooper SD in Wakefield so me and my partner could drive it.. The staff were.not pushy and the car looked in very good condition and I have had the car over a week now and I love it not as much as my partner . As soon as I got in the Wakefield branch I had always been approached and dealt with straight away the service was amazing and I would recommend this company on that side .. When it comes down to servicing etc I normally… Read Full Review

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★★★★★

“Excellent experience”

Written on: 25/04/2016 by Calhounln24 (1 review written)

everything was handle very professionally by the girls at Car People and went smoothly from start to finish… Read Full Review

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★★★★★

“great car”

Written on: 25/04/2016 by 271Martinez (1 review written)

the car people were great no pushy salesman told the man my budget and what type of car I needed .Can't thank the man enough… Read Full Review

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★★★★★

“Fantastic Service from a great friendly team”

Written on: 22/04/2016 by Jon1977 (1 review written)

I had a really pleasurable buying experience when shopping recently for a new car at the Sheffield branch. Nothing seemed to be too much trouble for any of the staff I came into contact with and I cannot speak highly enough of them and their dedication to providing their customers with a great level of service… Read Full Review

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★☆☆☆☆

“Car people, lies misleading consultants an service...”

Written on: 21/04/2016

So we bought the car in June 2015, seemed fine but needed a few touch ups here and there so they agreed to fix before we come to collect 2 days later, when I arrived the car had not been re valleted as requested, the touch ups they had done where in the wrong colour paint, and had missed the worst, so had to wait for it to be re done hastely, on getting home we noticed the boot latch cover was missing. Th car had also missed a service so we asked and asked again if a main service had been… Read Full Review

Weldstep's Comment

Written on: 22/04/2016

I should also add that on the paper work its written brakes 'very dangerous' yet I was told they can't do the work today and its safe to drive?
So of course I took it straight to the local garage who can see no signs of leaks, on either side at the rear.

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★☆☆☆☆

“Email sent to Director.”

Written on: 21/04/2016 by PendolinoDriver (1 review written)

Hello I am sorry I have had to resort to writing to you personally, but when you get blocked from The Car Peoples twitter account and FaceBook Account. Then I am left no option. Here is our purchase so far.... Purchased a car for my wife Alfa Romeo 15th March 2016 On hand over day. Car was dirty log book incorrect name and has had to be returned ( still have no log book ) dent in back wing which was not there when we said we would purchase car. Car had to be returned to have dent… Read Full Review

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★★★★★

“Friendly, Fantastic, Fun, Full of cars to choose from.”

Written on: 19/04/2016 by mattjfrancis (1 review written)

Needed to replace my wifes car (was Ford Galaxy 2003, nothing wrong with it been a great car, just time to change before things start going wrong with it), but she wasn't sure which car she wanted, apart from a 4x4 looking car. We only went to look at different styles, from the Hyundai IX35, Mazda CX5, Nissan Qashqai, Kia Sportage, etc. Found the staff very helpful and not pushy, left you alone if you wanted, or let you look in as many cars as you wanted. Test drove afew and even though we… Read Full Review

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★★★★★

“Stress free purchasing ”

Written on: 19/04/2016 by O'Connell453 (1 review written)

Today I bough a car from car people. This was my second time buying a car from a car supermarket show room and I was very apprehensive as my first time was stressful, bullied, haggling and pushy. This was the complete opposite! Plenty of choices, the sales assistant listened, understood and let you think for yourself. He knew his stuff and came up with a finance plan (which I wasn't going for) that worked better for me. A great day and would recommend and go back… Read Full Review

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★★★★☆

“Hassle free and great people, however”

Written on: 17/04/2016 by DoyleMCR (1 review written)

I recently purchased my first car from the Car People, the service I received was nothing short of excellent right from the start. All the staff I spoke to were extremely helpful and very friendly and the whole process was very "hassle free" as advertised. On the hand over day I was kept waiting for around 30 minutes, however the staff made sure that they were aware I was waiting and were apologetic about the situation. She dealt with my finance - lovely lady, very pleasant and friendly… Read Full Review

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★★★★★

“Fast, friendly service!”

Written on: 14/04/2016 by Dixon1956 (1 review written)

Excellent service. 48 hour turn around to organise finance and collect car from first visit. Good range and value. Always reliable (I am a repeat customer). Very friendly and efficient, will always be first port of call when looking for an upgrade… Read Full Review

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★★☆☆☆

“Customer service”

Written on: 14/04/2016

I have recently booked my car in for its 2nd MOT with car people, it took 9 days to book they was too busy trying to sell me the service and MOT plan that they now do. To then tell me that my car didn't need a service for another 8 months which would make it 16000 miles since last service. When I finally am allowed to book my MOT I could no longer get the date , so book what they have , to turn up on the day stay on location whilst mot and device is being done for them to come out to me 3 hrs… Read Full Review

Thecarpeople's Comment

Written on: 14/04/2016

Many thanks for taking the time to leave your feedback. We're sorry to hear that your visit to our branch for routine maintenance has been unsatisfactory. We're always looking to improve our services, so your comments have been passed to senior management for review. Thanks again.

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★★☆☆☆

“Disappointing Service Checks”

Written on: 13/04/2016 by scottyboy72 (1 review written)

Having bought 3 cars previous from the car people, 2 decent, 1 not so good, we thought we would let our daughter have a look as she had only just passed her test and knew that there would be a good selection of small cars. Fiat 500 took out, ran out of fuel on test drive, stopped on a roundabout which was dangerous, 2nd one took out, brakes grinding on test drive, mentioned straight away to sales rep that this was a problem, was advised it was not just that the car had not been driven on a… Read Full Review

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★★★★★

“Fabulous Experience”

Written on: 10/04/2016 by MarthaHayden (1 review written)

I had been told by my friends to try the car people, but was slightly sceptical about going to such a big place to by a car, I was expecting to be harassed as soon as I walked through the door to try to sell me a car I did not want. But I couldn't have been more wrong. I was firstly approached to see what car I was looking for if any. They showed me what they had got in stock for me to have a look at, and the car I had in mind was not suitable, so I felt a bit at a loose end and not knowing… Read Full Review

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★★★★☆

“good to deal with”

Written on: 08/04/2016 by Gentry479 (1 review written)

Phoned on a Saturday afternoon,and deal was done on Saturday evening.Received the best trade in price within 200 miles.Car I received again was the best offer I received. Recommended to family and friends.Hope they open a branch in Scotland.By far one of the best companies I,ve dealt with… Read Full Review

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★★★★☆

“The first time .”

Written on: 08/04/2016

This was the first time I have been to the car people for my car must say very good experience would recommend this firm to anyone first class service fair trade price for my car and the new car is top notch well done car people. … Read Full Review

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