The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
2376
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Latest Reviews

★★★★★

“No fuss sales”

Written on: 23/01/2017 by 344Banks (1 review written)

Brilliant service. Applied Saturday picked car up mondafv live my new car. Staff in Wakefield were brilliant. Will definitely recommend to my family and friends when they get a new car. Il be back to get a new car. In a few years. Thank you the car people… Read Full Review

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★★★★★

“I recently purchased a car from the car people for the...”

Written on: 20/01/2017 by Cjm1978 (1 review written)

I recently purchased a car from the car people for the second time. Overall i would say it was a very pleasant experience. The staff are very helpful and knowledgeable but not too pushy. I would definitely recommend them to anyone. I got a good price for my old car and a great deal on my new one, and as with all their cars, it is in pristine condition. I will certainly be purchasing my next car from them aswell… Read Full Review

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★★★★★

“Two fiestas”

Written on: 19/01/2017 by R0betB00th (1 review written)

My daughter and I purchased two fiestas last week we were impressed with the easy no pressure viewing experience and the smooth handover of the part exchange. Overall we think we got good value for money and a very fair deal and would recommend the Car people to our friends… Read Full Review

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★★★★★

“Hassle Free and First Class”

Written on: 19/01/2017 by DannoBotts (1 review written)

This is was my first experience buying a car on finance and I have to say the car people put my mind at ease and answered all the questions I had. The customer service experience is first class. Will definitely continue to use them and would recommend to a friend and to anyone wishing to buy a car. Right from the initial purchase to the after sales they were with me all the way. He is a real credit to the team and would like to thank her for her help with buying the the car… Read Full Review

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★★★★★

“A great way to buy a car”

Written on: 19/01/2017 by 395Egan (1 review written)

This was my second purchse from the Car People, and I must say it is hard to see what they could do better. From the hassle free browsing to comprehensive handover, was all slick and all done around me. I was even given a natty Auto Glym gift pack as being a repeat cutomer, which was the cherry on the cake. We did have to wait a short while to be served, but I was told they sold 45 cars that day, so they are obviously doing something right. There was plenty of staff, but all tied up… Read Full Review

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★★★★★

“Simple and hassle free car buying experience! ”

Written on: 19/01/2017 by Thorpie1792 (1 review written)

Second car I have purchased from The Car People and just like last time it was a quick and easy process, no pressure. Thanks again… Read Full Review

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★★★★☆

“stress free”

Written on: 17/01/2017 by goSkinner1950 (1 review written)

First time buying from car people, totally stress free. Fantastic service, great cars and not bad prices. Would totally recommend… Read Full Review

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★★★★★

“My second purchase from The Car People”

Written on: 16/01/2017 by Gregwaller (1 review written)

Having bought from this company before I was more than happy to pay them a visit when I was looking for a new vehicle. Once again I was not disappointed. The staff were friendly and knowledgeable and not once did I feel pressured to buy from them. I opted for a Nissan Qashqai, it was very keenly priced and they had approximately 15 models to choose from which was very helpful seeing all the different models, trims and colours side by side. I made it clear that I would not be buying any… Read Full Review

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★★★★★

“Selection, Purchase and Collection of car”

Written on: 16/01/2017 by Seth2010 (4 reviews written)

After having been ripped off by another car supermarket company, I was quite nervous dealing with another, but their reviews were good so I did it. I am so glad that I did too. The initial call and finance application were straightforward and efficient as was the searching on their website for potential cars that interested me. I initially dealt with one of their agents that was Sheffield based and he ran a lot of quotes for cars of interest, mostly returning them immediately after getting… Read Full Review

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★★★★★

“Repeat customer”

Written on: 13/01/2017 by 8rewer (1 review written)

Repeat customer to the Car People - not just due to price, but due to the staff really caring. Patient, not pushy, interested in what you have to say... third car bought from the Wakefield branch and will return in future. … Read Full Review

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★★★★☆

“Very pleased with service”

Written on: 13/01/2017 by Snowxv392 (1 review written)

I had a very easy experience with the car people. My only issue would be that the handover took quite awhile but apart from that everything was great!… Read Full Review

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★★★★★

“They really are the car people”

Written on: 12/01/2017

Great customer service from the moment I arrived, no hassle or pressure sales just a friendly greeting and helpful advice in which area I needed to be heading for the viewing of my vehicle type. No further contact or following me around like most showrooms. Found a suitable vehicle approached the staff and from there on they took control quickly, efficiently and with no pressure to make the sale. Everything was explained thoroughly and no jargon or hard pressure for additional services. Hand… Read Full Review

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★★★☆☆

“Good car but lost locking wheel nut and didn't let me know”

Written on: 07/01/2017 by 471Pearson (1 review written)

I got a really nice car from them price was ok but when came to paying got told was t allowed to use a cheque by cheque I Kent cashiers cheque that was the first problem second problem was the locking nut they told me that they had misplaced it but what was the case was they had lost it but they told me the next day they would bring me my locking nut but they seemed to think that I wasn't there and they could ignore me and after spend time riniging them they told me that they were going to get… Read Full Review

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★★★★★

“Easy hassle free,trouble free,car buying. ”

Written on: 04/01/2017 by Mini2017 (1 review written)

Used the website to find vehicles interested in. Called in to Manchester showroom to test drive vehicles immediately, no waiting. The sales advisor explained all details and history of car. Valued my part exchange and offered finance options. No hard sell just very easy transaction. Customer services were great checking to see if everything was ok with my purchase. I would recommend the car people to my family and friends… Read Full Review

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★★★★★

“Sportage ”

Written on: 02/01/2017 by Frostev435 (1 review written)

Treated myself to Kia sportage over Christmas. Fantastic service from the Car people. Very happy with the car. Drives smoothly and 1 jealous daughter… Read Full Review

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★★★★★

“Fantastic experience ”

Written on: 31/12/2016 by Taza46 (1 review written)

Had a fantastic experience. Went with no idea what car and just wanted to look around to decide. Was not hounded was allowed to look at my lesiure. Decided on a car went home to research n could not find one near the same spec and price. Next day decided to proceed. No pushy salesperson just sound advice and respected my decisions. Car I now have is lovely and still the aftersales teams are impressing me with courtesy calls. And overpaid with deposit and got it back in the next days post. … Read Full Review

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★★★★★

“Very sound”

Written on: 29/12/2016 by Malonepz398 (1 review written)

Very sound experience with the car people - no attempt to 'upsell' or convince me I needed anything that I didn't. Customer service was fine and the car is as described. Would happily recommend to others… Read Full Review

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★☆☆☆☆

“A bad experience with Car people ”

Written on: 29/12/2016 by MacKaydi83 (1 review written)

I bought a VW Tiguan Tdi from Car People... a lovely car but a little disappointed with economy on the shorter runs. These cars are supposed to be inspected prior to sale for quality. I found that the rear parcel shelf had been damaged by a previous owner and i asked that it be replaced. The handover person said that a new one would be ordered and he would ring me the following day.... he didn,t. When I rang him and asked him why he hadn't contacted me he said that he had been "too busy". A… Read Full Review

Thecarpeople's Comment

Written on: 30/12/2016

Thanks for taking the time to leave your feedback and really sorry to hear about your experience. As a company, we take great pride in offering a hassle-free service from start to finish and are disappointed that these expectations were not met in your experience. We take such feedback very seriously and have raised this with the handover manager for review.

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Raffles2's Comment

Written on: 30/12/2016

Thankyou for a prompt reply. I think I was more saddened than angry as I expected a far better service from a well reputed dealer. The handover manager at Wakefield actually prompted me to write this review so that these highlighted issues could be improved..

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★★★★★

“Friendly, efficient & helpful”

Written on: 29/12/2016 by IsaacEdwards (1 review written)

Purchased from Wakefield. He was very helpful, explained things fully and made sure we understood the selection of finance/gap insurance/warranty etc. He was knowledgable about the vehicle. He was friendly and had great people skills. Finance arranged without a problem and the handover (by a young lady who's name I cannot remember sorry) was efficient, and well explained. I would certainly recommend your services to anyone - it was our first experience buying through the car people, but it… Read Full Review

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★★★★★

“Brilliant service and sales advisors ”

Written on: 28/12/2016 by DamonPennington488 (1 review written)

Brilliant experience, car people looked after us and ensured that we knew and understood everything whilst buying the car. I couldn't be more happier woth the service!… Read Full Review

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