The Car People, Ashton-under-Lyne, Greater Manchester Reviews
Comment from Review Centre
If any customer would like to get in touch with The Car People please note the contact details of their General Manager below -
Jonathan Seaman
The Car People
0161 6158989
jonseaman@thecarpeople.co.uk
Media Gallery for The Car People, Ashton-under-Lyne, Greater Manchester
Latest Reviews
★☆☆☆☆
“Very Bad Customer Service ”
Written on: 21/05/2013
Customer service very bad, they do not say what they do, I purchased a expensive car and I was told my car was fixed 7 times which meant i had to visit them to pickup 7 times and still not fixed till this day, mechnics highly incompetent tell you they have fixed something then still not working. I would not recommend these guys. I was just sent round and round no matter how many letters and telephones you make. (read more)
★★★★★
“no hassle at all”
Written on: 18/05/2013
called at the car people on my way home from another dealer who's staff were very pushy and tried to hide facts over finance. Found staff at the car people completely different , no pushiness to get me to sign up when I said i'll think about the car I had just test driven. had all the facts re finance in front of me no hidden extras . Decided to purchase the car and then had an extremely helpful friendly guy go through everything on the car with me when I went to collect it . Would... (read more)
★★★★★
“EXCELLENT !!!”
Written on: 18/05/2013
This was my first experience with the car people and from start to finish my experience dealing with them was excellent. The thing which was most enjoyable was No hastling whilst looking around. The sale people was always around offering good advice when you did need to ask and was extremly friendly and helpful. Throughout the process of me purchasing the car of my choice the service i received was 100%, The pick up process was easy yet very thorough i Would definately recommend them to... (read more)
★★★★★
“Great Service”
Written on: 18/05/2013
Dealing with The Car People was easy. The staff were very helpful. Test drive was arranged quickly. I had arranged my own finance and The Car People dealt with my finance company quickly and smoothly. When it came to the hand over again the staff were helpful, they explained everything I needed to know, made sure I had everything and answered any questions I had. Thank you all for your quick and helpful service. (read more)
★★★★★
“Easy and helpful car buying”
Written on: 17/05/2013 by Stenno (1 review written)
From start to finish my experience dealing with Car People was excellent. No hastling to buy but good advice when you did need to ask. The pick up process was easy yet very thorough. All questions answered and a full run through of all the knobs and controls!! Would definately recommend them again and use them again myself when changing. (read more)
★★★★☆
“happy except for dent!!”
Written on: 15/05/2013
The range of cars on offer is wide and plentiful,with well laid out forecourts.We thought the prices were reasonable enough.The guy (James)who sealed the deal with us was a very pleasant man and not pushy in the least.He was very helpful.When we came to collect the car the young woman (Mandie)was also very pleasant and proffessional.However...there was a dent on the front passenger car door which,we were told would be sorted out before we collected the car.It wasnt!We were told there had... (read more)
★★★★☆
“RECOMMEND A FRIEND BRILLANT SERIVICE”
Written on: 15/05/2013
VERY FRIENDLY AND AMAZING HASSEL FREE my whole experience with this was quite fast and scary but feeling good at the same time with hassel free. The staff were fantastic and very nice and explained everything clearly.I would recommend a friend, and would come back. I bought the car the same day,the only thing i had to do is to pick up the car next day to finish the paper work of (the only thing was we had to wait over 30 mins before somebody came to us) but once we were, i were shown around... (read more)
★★★★★
“Quick easy hasslefree”
Written on: 11/05/2013 by Janewarrington (1 review written)
My whole experience start to finish was quick easy and hasslefree the staff couldnt do enough for you and was really friendly . I would recomend to friends and family i would also use them again next time. I liked the fact nothing was to much trouble. (read more)
★★★★★
“Newly Purchased Hyundai IX35”
Written on: 09/05/2013 by bchap
I found the Car People in Manchester helpful and knowledgeable without being pushy. Staff were always close by if we wanted any assistance but left us alone to discuss and look around vehicles. The car was ready for us to collect within a few days and all the paperwork was ready on our arrival. We were shown all around the vehicle inside and out and all controls were explained in detail. The advantage of going to this company is that they are not trying to sell one particular make and so are... (read more)
★★★★★
“Excellent Service !!!”
Written on: 03/05/2013 by redmanc
We had the pleasure of dealing with Scott McCluskie, We can not praise him enough for his attention to detail and his straightforward manner in dealing with us, we are delighted to have concluded a deal once again with the Car People and specifically Scott Regards James & Greta O'Donnell (read more)
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Showing 1 - 10 of 226 Reviews
★★★★☆
“New Car Purchase”
Written on: 01/05/2013 by barnespa (1 review written)
The whole experience was refreshing, no hassle, no pushy sales people, just a refreshing change. The one negative comment would be the trade in price for the car I was swapping, the resale value published on their website later was vastly higher than the price I was given. While I accept that there will always be a difference in the offered price and the resale price this figure was far greater than I would have predicted. That said I would not hesitate to use The Car People again. (read more)
★★★★☆
“Another Excellent Experience”
Written on: 01/05/2013 by ManchesterMetrologyLTD (1 review written)
This is the second car Manchester Metrology Ltd have bought from the Car People In Ashton. Very Friendly helpful staff. Both the Vechiles have been in excellent condition,serviced and taxed all hassle free. We were kept informed at every stage of the purchase. (read more)
★★☆☆☆
“Mostly hassle free..”
Written on: 30/04/2013
I wish my experience with The Car People had been as good as all these other reviews. Needless to say, it wasnt. I came in to view a car for my daughter. We chose one that we thought was best with it being her first car. We decided on a ford fiesta. The sales process was reasonably nice and smooth and I was told my daughter could come and pick it up without me as I had already paid for the car. My daughter came and picked the car up, without a hitch, until the final part of the handover.... (read more)
★★★★★
“Quality No Hassle Service”
Written on: 27/04/2013 by EGoulding
I hate the stress of purchasing cars! But from start to finish the whole selling and buying experience was painless. We felt very comfortable browsing the cars and the sales people were very unobtrusive. We recommend you check them out! (read more)
★★★★★
“Excellent customer service”
Written on: 27/04/2013 by Helen83 (1 review written)
This is the first time I have used the car people and I will definitely go back there next time I am looking for a car. They have loads of choices that are competitively priced. The sales staff were really helpful and not pushy in any way. I was left to look round at my own leisure but there was someone on hand to help when I needed them. The whole car buying process was dealt with very efficiently and everything was fully explained to me. The guy who did my handover was fantastic and spent... (read more)
★★★★★
“Genuinely Hassle Free! ”
Written on: 25/04/2013 by newcar01
I bought a VW Polo from Ashton-Under-Lyne in March 2013 from start to finish I found the process so easy, I saw a car online and then applied for my finance online as well, I was accepted really quickly and I went into the showroom knowing all of the hassle of applying for finance and question answering was done, the staff were great, from the guy at the call centre who dealt with the finance to the person who showed me around the car and also the person who handed the car over to me, they... (read more)
★★★★★
“Another Brilliant Experience”
Written on: 25/04/2013
This is the fifth time we have had cars from The Car People and each experience has been brilliant. No hassle from the Sales People just look around at your leisure. The service and information given is second to none. Will definitely go back next time I change my car and will recommend to family and friends; I cannot find any fault with them and there is nothing that I didn't like. (read more)
★★★★★
“Stress and pressure free purchase”
Written on: 25/04/2013
I bought a car from the The Car People nearly 4 years ago and was very pleasantly suprised at how easy and pleasureable the experience was. When it came to replacing this car I visited the various car dealerships and then the Car People. The result? Once again I found competitively priced cars, lots of choice, nice customer services people, competitive trade in and relatively little pressure to buy insurance I didn't want (at the Ford dealership they were more interested in the insurance... (read more)
★★★★★
“Brilliant!”
Written on: 23/04/2013 by Icklebex1 (2 reviews written)
Bought my first car from here a citreon c1 5 years old! Didn't really consider buying from the car people as we originally thought that all the cars were brand new or nearly new! But surprisingly had cars a few years old low milage for a brill value! All the staff were extremely helpful and very friendly! Helped us find the best possible deal as being a student money was tight! Everything was explained to us and nothing was too much trouble! One staff member took me to see a car which was in... (read more)
★★★★★
“Excellent Service”
Written on: 23/04/2013 by Akel
As a returning customer, again my experience with the overall process of buying a car was excellent. From walking through the door, helpful staff (with no sales pressure!!)excellent customer service and professional. The hand over went smoothly including a full explanation of how things worked, which can be slighlty different in a new car, which i found very helpful. I would definately recommend to friends and family. (read more)
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Showing 11 - 20 of 226 Reviews
★★★★★
“ABSOLUTELY EXCELLENT SERVICE”
Written on: 22/04/2013
This is the second time I have purchased a car from THE CAR PEOPLE and It wont be the last time, excellent customer service , no hassle and a totally stress free experience. I have already told family and friends and my brother is on his way already. The staff are excellent and the after care is 1st Class. (read more)
★★★★★
“'Viewing and Purchasing at 'The Car People'.”
Written on: 19/04/2013
This is my second car purchase from 'The Car People'. I would certainly recommend the Car People to all my friends and family. It is totally hassle free, no pressure from the sales staff. From choosing the vehicle to the test drive. The service and all the staff are first rate. Yes, it certainly is a hassle free way. (read more)
★★★★★
“superb”
Written on: 19/04/2013
searched online for the car i wanted and The car people had 2 to choose from which was within my budget, after searching local dealers i thought i make a 1 hour 30 mins trip to there Manchester site. Upon arrival i was greated by friendly staff and shown towards the vehicle i came to see. I was then left alone to view the car, after a brief look we went inside and spoke to a great guy DAN who tokk us on a good test drive. we Agreed the deal and they even took car of my cherished number... (read more)
★★★★★
“FIRST RATE SERVICE SUPER NEW CAR”
Written on: 18/04/2013 by GILLCORLETT
a courteous receptionist left me waiting no time at all by immediately finding a sales PERSON. he went through a reasonably detailed question and answer interview to ascertain what types of car would best suit me and what i actually wanted out of the TRANSACTION. i wanted to trade two cars and he had no problem with THAT. my daughter and i went OUT, inspected a fair few cars in my size and price category then back IN. we were allowed to test drive and comment on them to form a short... (read more)
★★★★★
“Leisurely and unrushed”
Written on: 18/04/2013
We were actually only going to have a look round which we did but were very impressed with the prices of the nearly new cars. They were all in mint condition. Nobody came over hassling us once but if we had a question they were answered comprehensively without any pushiness. We saw a few we really liked and ended up buying a car that day. We were well impressed with the service we got both when purchasing and picking up our new car and wouldn't hesitate to recommend to a friend. (read more)
★★★★★
“My first purchase with The Car People won't be the last!”
Written on: 12/04/2013 by liquidbry
Great no hassle experience, friendly staff who were on call to assist you should you need it. Left myself and the wife with each car to have a look around it and discuss it privately. Purchase process and handover was extremely easy, but thorough. Felt at no point that I was being pushed into buying the car - which helped me make the decision to go ahead and buy it. Would absolutely recommend. (read more)
★★★★★
“FAST, EASY, FRIENDLY SERVICE”
Written on: 10/04/2013
I returned to the Car people having used them for several purchases in the past as I found the car I required on their eay to use website which had enough detail about the cars to allow an informed decision to be made including reviews of the cars etc. The car was competitively priced (having searched several other websites / forecourts) and i have always found the service to be very good in the past. The staff were friendly and not pushy, they had good knowledge and suggested alternatives... (read more)
★★★★★
“Enjoyable and stress free car buying!”
Written on: 09/04/2013 by Janeha
We bought our first car from the car people in Sheffield 3years ago - other family members have also bought cars from them. Staff did indeed let us get on looking at cars without hassling us - and when we were ready to chose our car, they couldn't have been more helpful and friendly. Then earlier this year we decided to change our car and this time visited the Manchester branch - again the service was second to none, staff were so friendly and went out of their way to help us. So we have... (read more)
★★★★★
“Returning to The Car People”
Written on: 06/04/2013
We had already purchased our last car from Car People and was pleased with the service which we received. Hence the reason for returning to them when we decided to change our car. We checked on line and found the car that we was interested in which we found useful as we then did not have a wasted journey. We then went to the show room and was greeted by a helpful young man and viewed it and then had a test drive. We was told in detail about the finance and extras that we could have like Gap... (read more)
★★★★★
“Hassle free”
Written on: 06/04/2013 by Mrrilo
We must have been a nightmare. We arrived with no idea what car we wanted. The Salesman was extremely helpful and above all else patient! He fetched us the keys to 4 different models for us to look at, and we test drove 2. When we finally decided on a model, the Part Ex price was fine and we were able to haggle a decent deal. We picked the car up the next day and the handover was excellent. It was a truly hassle free experience, thank you. (read more)
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Showing 21 - 30 of 226 Reviews
★★★★★
“Excellent Experience.”
Written on: 06/04/2013
Second time we have bought a car from the car people and we have never had any issues whatsoever, the sales people are great and don't push you for a sale and the handover of the car is very well done too. I personally tried a couple of local dealers but the px they were offering was nothing compared to the car people. So finaly i would recommend them to anyone to give them a try as I did with my mother and she also purchased a car with no problems. (read more)
★★★★★
“brilliant service again!”
Written on: 04/04/2013 by nat_noo
My parents have bought from The Car People as did my husband just 12 months ago! I was impressed as a by stander with the service they received but to experience it first hand was even better. There is no hassle just somebody there if you need them. Although the sales service I received was good the best service came from the person that did my handover. She went through everything (or at least she tried as it turned out I knew more about the cars features.) She made sure I was completely... (read more)
★★★★★
“Buying a Car Made Esy”
Written on: 03/04/2013 by Davco (1 review written)
From entering the showroom and car lot the staff where friendly & helpfully, The salesman, my wife and I dealt with ([name removed]) could not have done more for us in all aspect of the purchase, explaining everything to us. I have bought several cars over the years, but never has it been so relaxed & unpressured as this was at The Car People. When the agreed day came to handover my new car ( appointment made )I was met by [name removed] who went over the car with me in detail making sure... (read more)
★★★★★
“my 1st car from the car people”
Written on: 03/04/2013 by smilerf1
It's the 1st time I have bought a car from the car people, after looking on their website I had seen a Mondeo Titanium X that I wanted to look at. I went through to Manchester saw the car that had been the website, I spoke to 1 of the salesman, who was happy to help. at no time up to this had I had any pushy sales people bothering me which is normal in other car showrooms. The salesman offered me a test drive in the car and organised some figures. Less than a hour later I had test drove the... (read more)
★☆☆☆☆
“Prices a little overpriced but P/X prices dissapointing.”
Written on: 03/04/2013
The price of the cars are overall ok and on par with other main dealers, the problem came when i got offered a rediculas price for my car. The dealer I purchased my car from had a car exactly the same as mine, Although mine was lower mileage, newer, with less owners and full history. However the price of this car was £4000 more than I was offered PX for mine. I know they need to make a profit but I think their margins are high. I ended up part exchanging mine anyway, to see it on their... (read more)
★★★★★
“Very friendly, professional, no pressure staff”
Written on: 02/04/2013
I recently bought my first car from The Car People and I would definitely recommend them. Friendly, no hassle staff - professional at all times. Very helpful, left us to our own devices to have a look and ask questions if we had any. Salesman Andrew was very helpful with regard to Hyundai, as I had never bought one before. All homework was done before at home, but salesman answered final questions. Mandie handed over the car and was very efficient, friendly and polite - no problems at all. (read more)
★★★★★
“Great people to deal with !”
Written on: 02/04/2013
Very happy with the people we dealt with at Ashton-under-Lyne,very helpful and friendly staff and we did not feel under pressure to buy.Vast choice of different makes and models of cars to compare and we are very happy with our vehicle.Would definately recommend them. (read more)
★★★★★
“The No Hassle Experience”
Written on: 01/04/2013
The last thing I would want to do is go looking for a new car, but The Car People experience is completely different to any other car buying experience I have ever encountered. My new car is the second car purchased from The Car People and the third purchased within our immediate family, from the minute you walk though the door, you are not pestered or bothered by any Sales person, but if you want help the Sales people are only too happy to help,their knowledge of all the cars on show is... (read more)
★★★★★
“PLEASANT EXPERIENCE”
Written on: 01/04/2013
we bought a car in march 2013 from the car people manchester,when we arrived we where invited for a test drive of the car we wanted someone was appointed to look after us for that.when we agreed to buy it we where met by a nice lady called [name removed] from the handover team who sorted everything out for us,and went through the controls of the car and helped swap our belongings from the car we part exchanged to the new car.all in all we agreed it was a nice pleasant experience.we would... (read more)
★★★★★
“Friendly and hassle free!”
Written on: 31/03/2013 by Laurenmk22 (1 review written)
Brought a car last year - really pleased with the car still! Excellent customer service, friendly and approachable staff that work hard to get u exactly what you want. Nothing is too much work, without the need to be pushy like some other dealerships I visited. They also recommended which products would be useful. [name removed] was a great sales adviser and Bal was great when handing over the car. Smooth transaction from start to finish. Will definitely go back when I update my car next. (read more)
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Showing 31 - 40 of 226 Reviews
★★★★★
“Brilliant buying experience! ”
Written on: 31/03/2013 by L14mw4rd (1 review written)
I bought my 3rd car from The Car People recently, each time has been progressively better. The most recent time I bought a great car after whittling down from a choice of three which I had fancied. I'm really happy with my choice, assisted by a really helpful sales person I tried a Honda civic, a vw golf and a seat Leon. The Leon proved to be the best value for money and I'm so happy with it! I got a great price for my knackered old Corsa, and the sales person talked me through all the great... (read more)
★★★★★
“Excellent customer services”
Written on: 30/03/2013 by knight7861
I purchased my first ever car from the car people as i have only passed my test. First i was confused as to what car would be cheaper to run and to insure. I did visit a few places before going to the car people. The places i visited before visiting the car people only recommended me high performance cars but didn't take into consideration i have just passed my test. When i went to the car people the sales staff was so friendly and first listened to me and then recommended the car that... (read more)
★★★★★
“Great service. Very friendly staff. No pressure to buy...”
Written on: 30/03/2013 by PaulSalford (1 review written)
Great service. Very friendly staff. No pressure to buy whatsoever. A great deal on my new car. What a nice refreshing change! The only car showroom I will buy from in future. (read more)
★★★★★
★★★★★
“Passionate Customer Service”
Written on: 30/03/2013 by niallwalsh
I visited the car people for the first time yesterday I wanted to buy a car but didn't want to be mithered I met a young(being polite) man called nail dealt with me and I have to say it was the best service I've ever had Thank you nail (read more)
★★★★★
“Fifth car from The Car People....... Excellent again”
Written on: 30/03/2013 by loubrit1978 (2 reviews written)
This is the fifth car I have had from The Car People. I liked my last car so much (a Ford Kuga) that I just bought a newer one with a higher spec. I left a deposit without even seeing the car because I was so confident having had 4 cars already from The Car People and I was not disappointed. Lovely clean and bright showroom, great choice of cars, all lovey and clean. And prepared to a very high standard. They even sorted out my private number plate transfer which has been a hassle in... (read more)
★★★★☆
“changing car”
Written on: 29/03/2013 by davidmaycock (1 review written)
I have now used the car people Ashton three times now and every time have been well satisfied, especially this last time as i had already bought a Citroen in Sept 2012 off them but we didn't take to it and we were unsure how to go about taking it back and replacing it. We needn't have worried we explained our situation to a man who said a lot of people do this he explained what to do then told us to just go out on the site and have a look at any other car we liked.We did this and from then... (read more)
★★★★★
“Good experience from start to finish”
Written on: 28/03/2013 by Steveyam90 (1 review written)
I recently purchased a seat ibiza 1.6 TDI CR from the Ashton-under-Lyne branch. This was my first time buying from a dealer. The whole experience was great. The staff were more than happy to let me look over and test drive as many cars as I wanted and suggested which they thought would fit my requirements the best. The staff were very friendly, helpful and available whenever I needed assistance. The hand over team were thorough and explained all the controls and warrenty. The only... (read more)
★★★★★
“Buying a new car”
Written on: 27/03/2013
I have just purchased my new car & we now have 3 cars on the drive, all purchased from the car people in the last 12 months. The service we have received has been first class. Absolutely no pressure to buy. My sons both bought their cars, my youngest his first car & the staff were really helpful. I got a superb price for my old car part ex. The cars are well presented & spotlessly clean. I have recommended this to everyone who has commented on my new car & will do so to anyone else. (read more)
★★★★★
“Service was awesome!”
Written on: 27/03/2013 by Leighwharton (1 review written)
I had seen the car I wanted from the car people a few days before I went, unfortunately it had been sold. I was gutted, the sales team worked really hard to find a car to meet what I was lookin for and eventually I found the car I wanted. Excellent service, no hassle, easy purchase and I was driving away within a couple of days. Very happy! (read more)
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Showing 41 - 50 of 226 Reviews
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Honesy-Is-The-Best-Policy's Comment
Written on: 21/05/2013
Totally agree I had similar incident with them after sales customer service very bad. the salesman was brill but then the tried to fob me off with damage problems with the car, How i see it is that they has verybad after sales and very bad mechanics I was never allowed to go into the garage at the back as I had problem that they said they have fixed but never did. im in the process of taking them to small cliams court.