The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
2336
92% of users recommend this
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
The Car People www.thecarpeople.co.uk - Ask a question now

Media Gallery for The Car People www.thecarpeople.co.uk

The Car People www.thecarpeople.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Good Service”

Written on: 07/12/2016

From start to finish the customer care and service was excellent. Everything went smoothly. In contact with us all the time keeping us up to date with what was happening. A good experience all round… Read Full Review

Report this review
★★★★★

“great as always”

Written on: 06/12/2016 by gibbythegooner (1 review written)

quick, friendly, accommodating. fast and easy experience once again. thankyou! definitely recommend to family and friends… Read Full Review

Report this review
★★★★★

“Great car buying service”

Written on: 02/12/2016 by Sie84 (1 review written)

The service I received from the moment I walked in was excellent! Upon arrival I was greeted by a member of staff who asked if I needed help, we got chatting and he showed me around a few cars. I test drove one, wasn't sure if it was totally to my satisfaction so I decided to walk away, the member of staff was fantastic about this and I went home and over the following couple of days browsed the website for cars. I found a car I fell in love With and went to go see it, I spoke with the same… Read Full Review

Report this review
★★★★☆

“Good friendly service.”

Written on: 30/11/2016 by Topcat446 (1 review written)

I had a good experience with The Car People when buying my car. The car was transported to a nearer site which was a massive help. You only have to pay the transportation fee (£100) if you don't have the car. I initially refused the deal offered, which they did work hard on finding a deal, but I contacted them again when I noticed the car I was looking at had been reduced a week later. All in all an easy, pleasant way to buy a car… Read Full Review

Report this review
★★★★★

“Great company to deal with”

Written on: 29/11/2016 by Stuart2429 (1 review written)

Every aspect of our experience was great. There was no hassle from the salesman, they took care of transferring all the documents and we are so pleased with our new vehicle. We would definitely go there again… Read Full Review

Report this review
★★★★★

“Top class service and no pressure”

Written on: 28/11/2016 by Jebr (1 review written)

Such a stress free experience buying a car. Wonderfully helpful staff and absolutely no pressure or hard sale tactics. I love my new car and I will be recommending "the car people" to everyone I know. Thank you… Read Full Review

Report this review
★★★★★

“Car buying made easy”

Written on: 28/11/2016 by nvShields348 (1 review written)

After searching for a few months for a new car with the specifics that we was after, we came across the car people on auto trader. I saw a car that I wanted to view but did not have much time. I arrived at the show room and found the car I wanted without being hounded or badgered. When leaving I was asked if I found what I was looking for. I said yes and that I would come back with the hubby later that day or the next day. He said that's fine and gave me the closing times. Later that day we… Read Full Review

Report this review
★★★★★

“Great buying experienc ”

Written on: 25/11/2016 by LeeWr (1 review written)

I had a very pleasant experience purchasing my car from there car people. From thevast range of choice they have and being able to wander round in your own time with no hassle, through to the full support and advice given when making the purchase. I will certainly use you again and have already recommended the car people to friends and family… Read Full Review

Report this review
★★★★★

“Professional services ”

Written on: 25/11/2016 by AhmadCunningham (1 review written)

Friendly staff..strongly recommend...very happy with my new car!well done!… Read Full Review

Report this review
★★★★★

“Excellent service , highly recommended”

Written on: 24/11/2016

Had a great experience at Wakefield. The sales people are not pushy and are very helpful. Everything from price to extras is explained clearly and I didn't feel forced into buying anything I didn't want. The handover went smoothly and after sales keep you informed of anything that they think you may find helpful. Overall a great buying experience and will definitely use them again… Read Full Review

Report this review
★★★★★

“They made it so easy!”

Written on: 24/11/2016 by LindaJane1990 (1 review written)

The staff were really friendly and patient. They answered all of my questions and kept me updated every step of the way… Read Full Review

Report this review
★★★★★

“Easy straight forward ”

Written on: 21/11/2016 by KaydenceSimmons136 (1 review written)

The first time I came to the car people I found my Mazda 2 and wanted a test drive. He promptly got the keys and of we went. When we came back he found out some additional information and worked out prices. Including one for my Yaris that I part exd. I then left to think about it and he printed me the information I needed. I rang my insurance first thing Monday morning. Then rang car people back up and paid my deposit. I picked my car up on the Tuesday. The whole process was easy and… Read Full Review

Report this review
★★★☆☆

“Hassle free until you need time to think”

Written on: 21/11/2016 by olBriggs180 (1 review written)

I went to The Car People in Ashton over the weekend, no hassle as I browsed the cars but found it a little pressurizing the sales person stood outside the car whilst I sat in it, I didn't feel I could have a proper look at the car. Again hassle free once I took the car for a test drive and wanted the night to go away and think about whether this was the best deal for me. However, things declined from here and this is where the hassle started. Two missed calls and a voicemail in a day followed… Read Full Review

Thecarpeople's Comment

Written on: 23/11/2016

Thanks for taking the time to leave your feedback and sorry to hear you feel you have been hassled. When I customer's visit has been logged, our contact centre will attempt to contact you the next day just for some feedback on the service provided. We try to keep contact by phone to an absolute minimum, though we are reviewing our process and we do offer the option to prevent further contact after visiting our showrooms

It's never in our intention to hassle our customers and we'd be very grateful for you to give us another chance. We've already passed your feedback to senior management for review. Thanks again and hopefully we'll see you soon.

Reply to this comment

Thecarpeople's Comment

Written on: 23/11/2016

We have attempted to find your details on our system but have had no luck. Would you mind providing either your surname or postcode so that we can close your file and investigate this further? Thanks

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Great Service”

Written on: 20/11/2016 by Maximof233 (1 review written)

Very professional, courteous and friendly service. Exceeded my expectations keep up good work. Love my new car… Read Full Review

Report this review
★★★★★

“Thank you ”

Written on: 20/11/2016 by DM77 (1 review written)

Great service, friendly staff, hassle free and very professional. would definately buy a car from here again. Thank you… Read Full Review

Report this review
★★★★★

“Quest for Fiat 500 a cinch”

Written on: 19/11/2016 by Devan1951 (1 review written)

After trawling SY dealers looking for the right Cinquecento, I found a range of vehicles, (ages, prices and specifications) to choose from all in one spot. The sales staff were helpful, NOT PUSHY, and there was no pressure to decide or buy there and then. There were loads of other cars to look at and as much time to spend as you wanted. The part-ex on my old car was simple, fair and NO HAGGLING (Yay). Taking delivery was easy, efficient with nice staff and I left feeling that my custom was… Read Full Review

Report this review
★★★★★

“How easy was that!”

Written on: 19/11/2016 by Cameron110 (1 review written)

Went on Monday collected Friday, no pressure, lots of good advice, no work involved. Thankyou… Read Full Review

Report this review
★★★★★

“Fantastic”

Written on: 18/11/2016 by Stockport12 (1 review written)

All the staff where friendly knew what they where talking about. Answered all our questions and more.Even when we had got our car they still wanted to know how everything was I would recommend the car people to any one wanting to rent or buy a car. Thank you car people you are wonderful and very professional in what you do keep up the good work. … Read Full Review

Report this review
★★★☆☆

“Could of been better.”

Written on: 18/11/2016 by peterdaubney (1 review written)

I was very interested in a Ford Mondeo estate with automatic gears as I have just had a knee operation and was finding it very difficult driving a manual. The staff were very helpful and I was not pressurized at all after my test drive. I bought the car, but was amazed that they didn't have a delivery service. I live near Brigg N Lincs which is a good hours drive away from Sheffield. Last year I bought a car of less value from Sturgges of Leicester, they delivered it free of charge. Anyway… Read Full Review

Report this review
★★★★☆

“Great Service”

Written on: 18/11/2016 by Hoolybaby (1 review written)

I went to the Ashton branch having been looking at a car online for some time and having bought a previous car from the same place. I was left to have a look around the site and easily found a staff member when I wanted to look at the car closer. The staff member dealing with me was great and had a lot of patience while I weighed up the options and made my final decision and didn't once get annoyed or try to find a new customer who might make a quicker decision! My handover was quick and smooth… Read Full Review

Report this review
overview