The Car People Reviews - www.thecarpeople.co.uk

★★★★★
4.6 / 5
2005
91% of users recommend this
  • Customer service

  • Value For Money

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The Car People www.thecarpeople.co.uk

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Latest Reviews

★★★★☆

“Good customer relations”

Written on: 27/05/2016 by Scarisbeck (1 review written)

As an older lady I went with my daughter in law to the Wakefield branch. The staff were excellent. They made me feel comfortable about buying a car. The same can be said when we went to collect it. Well done to both young men… Read Full Review

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★★★★☆

“Pretty good, no problems.”

Written on: 26/05/2016 by sodhit (2 reviews written)

We part ex'd our car for a nearly new golf, and all i can say is that we had a pretty good buying experience from Bianca and the hand over guy (can't remember his name but had a beard). No pressure, all went smoothly. So, well done and keep up the good work… Read Full Review

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★☆☆☆☆

“Absolutley awful!!!!!”

Written on: 25/05/2016 by Luciemcn (1 review written)

When we had a look round in sheffield we thought it was amazing too good to be true. We brought the car and everything was fine. But they are absolutley awful with looking after you once theyve handed it over to you. I am going to the press and make everyone aware… Read Full Review

Thecarpeople's Response to Luciemcn's Review

Written on: 26/05/2016

Hi we're really sorry to hear about your experience. We take such feedback very seriously and would like to investigate this. If you could provide the reg of your car, we'd be very grateful. Thanks.

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★★★★★

“Friendly sales staff, happy to meet the customer...”

Written on: 25/05/2016 by AydenDickey (1 review written)

Friendly sales staff, happy to meet the customer needs. I had purchased a car before from Car People was extremely satisfied, I had no hesitation to buy from them again… Read Full Review

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★★★★★

“Visited the car people to search for a slightly bigger...”

Written on: 24/05/2016 by Mollyy38 (1 review written)

Visited the car people to search for a slightly bigger car than my 2005 fiesta GHIA and found a renault Cleo.just what we wanted .no pushy salesmen,no hassle ,lovely people.would recommend anyone looking for another car to pay them a visit Sheffield..... thank you… Read Full Review

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★★★★★

“So easy to buy the car you want.”

Written on: 23/05/2016 by Moving6248 (1 review written)

After finding the car you want from the extensive stock on display, a Vauxhall Mokka, the staff at The Car People make it so easy. There was no hassle from sales people pushing you into making a quick decision . I was able to have a good look round the car without being followed everywhere. All I was asked was if I wanted the key to look inside. The salesman who attended to my wife and I was quite knowledgeable and answered all our questions regarding the car without hesitation . We were… Read Full Review

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★☆☆☆☆

“Don't do it!”

Written on: 22/05/2016 by DakotaJordan130 (1 review written)

Bought a car from Sheffield. Never again! Not worth the hassle… Read Full Review

Thecarpeople's Comment

Written on: 26/05/2016

Hi, we're sorry to hear about your experience. We take such feedback very seriously and would be grateful if you could provide the reg of your new car so we can investigate this. Many thanks.

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Helensaynotothecarpeople's Comment

Written on: 26/05/2016

Are you kidding?
Been on with this issue from with in an hour of getting the car home!
Corrective work offered. I don't want that!
I would like my money back.
Work you have and have not carried out so far is not of a satisfactory quality.
To the point of warranty now invalidated!

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Helensaynotothecarpeople's Comment

Written on: 28/05/2016

Just to add to above. Thank you for everything. You have been wonderful.
Really kind and patient with a difficult problem.

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★★★★★

“Excellent customer experience”

Written on: 20/05/2016 by MartinBooth1 (1 review written)

Just bought my 2nd car from the car people the last one 5 years ago and have just traded it in for another. We used to live in the north west but moved to Cambridge a year ago and had been looking to buy a car with no success so decide to drive back to the car people and found a perfect car for our needs. The experience was exceptional loads of choice no pushy salesmen and freedom to look around, we placed a deposit on a Renault Captur, a week later we set off back up the A1 to pick up the new… Read Full Review

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★★★★☆

“Great company”

Written on: 20/05/2016

Would buy a car from car people again from start to finish they were great no hassle from sales people you can look around without any problem… Read Full Review

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★★★★★

“No pressure, great experience ”

Written on: 09/05/2016

I don't normally write reviews, but Car People in Wakefield were great! There was no pressure put on us and I thoroughly enjoyed the professional experience. Would recommend them to anyone who wants a stress free purchase to buying a car… Read Full Review

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★★★★★

“reliable service”

Written on: 08/05/2016 by citigo (1 review written)

Great customer service the handover was on a personal level, everything was explained nothing was to much trouble. Great choice of cars with good prices I looked on line and I could not find the same car at that low price even the car dealership where selling the same car for a thousand pounds more I would definitely buy from the car people again. The only negative point was if I wanted to buy the car the same day or next day I was not able to I had to wait for a handover slot however I was… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 08/05/2016 by eqLarsen414 (1 review written)

From the start the staff were hands off but very helpful when needed. You could test drive there and then with no fuss. The handover was excellent. Brilliant service. Recommend to family and friends… Read Full Review

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★★★☆☆

“No deposit refund”

Written on: 07/05/2016 by Saraw7 (1 review written)

I have spoken to numerous staff in the manchester dealership; at least 6 times i have been promised that the deposit i paid would be refunded and had been processed and yet i still have not received it! When i initially paid the deposit i was told it would be paid back the day i collected the car. Over two weeks ago.. I have even spoken to managers and yet it still has not been resolved… Read Full Review

Thecarpeople's Response to Saraw7's Review

Written on: 09/05/2016

We understand that your deposit was refunded on the 4th May and can take up to 5 working days for it to show in your bank account. We appreciate your frustrations and offer our sincere apologies for the delay in getting your deposit back to you.

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★★★★★

“Collecting my car”

Written on: 06/05/2016

Excellent experience when collecting my car from the Wakefield Car People. The customer service could not have been better. Efficient, friendly, helpful, organised, on a cold rainy friday the young man really cheered me up and made the whole process a pleasure… Read Full Review

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★★★★★

“Great, easy and stress free experience”

Written on: 06/05/2016 by sarahdoogan (1 review written)

A friend and I went to the Aston-under-lyne branch and had a look around with no hassle and with ease. After a while the person I dealt with approached us and assisted us and took time out to find out what I was thinking and looking for in a car. He was fantastic! He knew his job, cars and about customers. From going into the car supermarket, finding the car, test driving and organizing paperwork it was a delight to be there. Thank you for finding the Fiesta. I can honestly say I think… Read Full Review

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★★★★★

“If I could give 10 Stars I would”

Written on: 05/05/2016 by CarolAArnold (1 review written)

After visiting a Citroen Main Dealer in Rotherham & getting a very negative response, we decided to call at the Car People in Sheffield. We had no idea what to expect as we had only seen the advert on TV. On entering the Sales Area we immediately felt Comfortable, we were approached by a member of Staff who asked if we needed help. He was not a Typical Car Salesman & he seemed genuinely happy to help. We were looking for a Car for my Stepson who had passed his Test the day before & had set his… Read Full Review

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★★★★★

“Amazing reliable service ”

Written on: 04/05/2016 by Mrswallis1 (1 review written)

My husband and myself have been buying cars from the car people for the past 10 years and we wouldn't go elsewhere now! We only decided to sell our beloved Bmw 1 series after having our second baby and being realistic we needed more of a family car! the sales team were very helpful with finding us a car and giving us advice when we weren't sure what to do! I love the aspect of not feeling pressured into making any purchases! We finally decided on a quashqui and couldn't be happier! We will… Read Full Review

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★★★★★

“Great customer service and would definitely recommend...”

Written on: 03/05/2016 by Andy070190 (1 review written)

Great customer service and would definitely recommend to friends and family I didn't feel pressured in to buying something I didn't want and when I did find the car for me they did everything to help… Read Full Review

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★★★★★

“Great service and love the car (and the price!)”

Written on: 29/04/2016 by Kessa123 (1 review written)

Really happy with the 4th car we have now bought. Really simple process, we got a fair part ex price and really happy with the car we bought. Very strightforward and were able to collect after two days which was great. Sales staff were very helpful and not at all pushy, which is what we have come to expect. Will probably always buy our cars here… Read Full Review

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★★★★★

“Good from start to finish.”

Written on: 28/04/2016 by GHopey (1 review written)

From the first moment I walked in through to picking up my new car, all staff were excellent & very knowledgeable. Never once got hassled and there was no pressure to buy. Well done Car People you do exactly what you say in the ads & it makes buying a car a lovely experience… Read Full Review

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