World Nomads Travel Insurance www.worldnomads.com Reviews
Latest Reviews
★★☆☆☆
“Read the policy! Extension are problematic, leaving me...”
Written on: 06/05/2013 by ChrisSchmid (1 review written)
One of the reasons I chose Nomads travel insurance was that you can extend your policy during travels. Towards the End of my policy i had an kiteboard accident and hurt my hip. Since i had upgraded my policy to include kiteboarding i knew if shouldn't be a problem. I was also staying at my chosen location a bit longer, so I extended my policy. The follow-up treatment of the injury dragged on a bit (1 month) as the Radiological clinics in Australia are flat out and I was referred to... (read more)
★☆☆☆☆
“A lot of hidden clausuls”
Written on: 03/05/2013
This insurans have 2000 more hidden clausuls then a normal insurance. its not worth having its only a waste of money! I got money stolen from my room by someone with a key and I found the person and reported it to the police and worldnomads answer; "Dear mr. We acknowledge receipt of your claim, however, we regret to inform you that we will unfortunately not be able to meet your request for compensation. In accordance with our policy conditions Art. 21.3 h, the insurance does not cover... (read more)
★★★★★
“Worthwhile Insurance, Easy to Deal With”
Written on: 28/04/2013 by mhamrah (1 review written)
My wife and I purchased WorldNomads insurance for a six-month trip to multiple countries. Luckily we didn't have any serious problems, but we did need minor medical care. WorldNomads was suprisingly easy to deal with; we called them for assistance in finding a hospital, they gave us numerous options and were very clear in outlining steps we needed to take. They also made numerous follow-up emails to ensure everything was okay. It was never difficult to get a person on the phone. We... (read more)
★★★☆☆
“For Nomads... and not”
Written on: 13/04/2013 by antist4r (1 review written)
The great thing about World Nomads is that they are the only insurance company that I've found who operate in English, but will insure you wherever you are in the world. This is great for people like me who move around a lot. The infuriatingly stupid thing about World Nomads is that they expect you to create an account in order to buy or claim insurance, and the country you register with CANNOT BE CHANGED. So when you come to buy insurance in a new country, the system will not let... (read more)
★☆☆☆☆
“I do not recommend World Nomads”
Written on: 05/03/2013
I would not recommend World Nomads at all. I had their most expensive plan, I had to stop my trip because my mom had urgent surgery and they did not want to pay my trip back home, the reason? According to the dr my mom's injury happened when she was a kid, eventhough she had never had a problem or noticed she had an injury before. For this reason they didn't pay for my trip back home eventhough my mom was rushed into the emergency room... I have not worked with other companies but I would... (read more)
★☆☆☆☆
“Terrible cover for the price”
Written on: 22/02/2013 by src223
I am always a little worried when I see glowing reviews for world nomads. If you read their pds they offer very limited cover and will not cover you for any trip interruption while you are in country. Have had to cancel plans due to illness in the past I was told that I am only covered for the next country I'm visiting not my current location and if you read their PDS this is true. Should you be injured they will cover the cost of medical services and then leave you stranded in country to... (read more)
★★★★★
“Best travel insurance!”
Written on: 21/02/2013
I needed travel insurance and was already out of my country of origin, so could not get any cover from a local company.I work on a cruise liner, so have insurance whilst at work, but not for when I leave and have local leave in the country of disembarking. A friend recommended World Nomads, and have been using them ever since. I have insured my sons on it too, while they were travelling. Will be using it again soon, as I have a break of 10 days in Australia. My partner will probably be using... (read more)
★★★★☆
“Traveling arround the world - safe and supported”
Written on: 17/02/2013
The most I expect from a travel insurance is that I can contact personnel wherever I go 24/7. The tips from experienced people are very important, too: to prevent unnecessary inconveniences.You can choose which risks are covered. (read more)
★★★★☆
“Good price, good cover, difficult to get a refund”
Written on: 16/02/2013
i think this is the best choice for travel insurance, but 2 years ago i had a problem with my baggage which was damaged...i asked for refund, i sent them every kind of document possible i had, at the end they asked me something that was impossible to have and i gave up. anyway i will buy it one more time cause the prices and the covers are very good. (read more)
★★★★★
“Responsible travels”
Written on: 16/02/2013
It's just great that have the footprints donation thing! And many people I've met love the coverage and how easy it is to claim. (read more)
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Showing 1 - 10 of 60 Reviews
★★★★★
“great travel insurance”
Written on: 16/02/2013
i run an adventure travel company and theyre very convenient and cover my adventure needs when i go off climbing mountains or trekking expeditions. so much so that we have chosen to recommend them to our clients as well. (read more)
★★★★★
“trouble free change of flight”
Written on: 16/02/2013
In 2010 I had a bad fall about 5 hours before I was due to flight from Lima to JFK. I needed to go to the hospital instead of the airport. Locals took me to their local hospital where the bills totalled about $100. I emailed copies of the bills to World Nomads and, with the bills equalling my insurance excess they simply arranged and paid for a replacement flight for me to JFK a week later when the doctor approved me to fly. It was really a trouble free process. (read more)
★☆☆☆☆
“You get what you pay for….”
Written on: 25/01/2013
And that is nothing. I have never been across a worse company than this in my whole life. My bag with all content was stolen in Chile and I therefore contacted them immediately to see if they could help me. After having explained briefly the situation I was simply told to vanish and contact my embassy. This was a bit amusing since embassies constantly urge you to get a travel insurance. The case was decided there and then with “sorry, we cannot help you, but make a claim and we can look... (read more)
Bdbo's Comment
Written on: 06/05/2013
Your review is quite helpful. Your comments about people failing/not finishing university are not. Based on how poorly written your review is I'd be surprised if your time at university was anymore successful than those you decided to casually insult.
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Atlepatle's Comment
Written on: 06/05/2013
a bit over the top maybe, but we were very upset at the time :-). EN is not our native language, so be patient...
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★☆☆☆☆
“Unresponsive - not worth the money!”
Written on: 06/01/2013
I wanted to a) extend my policy and b) make a claim, but could not logon to the website. I tried numerous times and even changed my password a few times, but to no avail. I have emailed WN, but still haven't received a response. I'm guessing this is because I mentioned that I wanted to make a claim. I wish I had read the reviews before I decided to use WN. (read more)
Worldnomads.com's Comment
Written on: 21/01/2013
Hello - I am so sorry that you had trouble with resetting your password and that our service team's response didn't reach you.
Can you send me a message with your policy number to katrina@worldnomads.com and I will reset your membership so you can submit your claim online. I can also send you a claim form if you'd prefer to send your claim in by fax/mail.
Kind regards
Katrina Greeves
Product Marketing Manager
WorldNomads.com
Sydney, Australia
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★★★★★
“Good service”
Written on: 06/01/2013 by jdrago (1 review written)
Good level of coverage for the cost. Better than most products on the market. Easy to navigate the site. Simple and clear options. Small printing is avoided and the value for money is high when compared to other options available. (read more)
Worldnomads.com's Response to jdrago's Review
Written on: 21/01/2013
Hi jdrago, Katrina from WorldNomads.com here. Thanks for the lovely feedback. Hope you have a safe trip.
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★★★★★
“Great, flexible travel insurance”
Written on: 13/12/2012 by ananas1234
To be fair World Nomads are the only company I can find that offers comprehensive travel insurance that can be purchased if you are a UK citizen starting your policy outside of the UK. I live in South Korea and need a policy that covers me starting trips from here. It is a little more expensive but it's accessible and easy to understand from the website. (read more)
Worldnomads.com's Response to ananas1234's Review
Written on: 21/01/2013
Hi annaas - thanks for the review. So we're pleased we can help! Our insurers know that some World Nomads prefer to live in different parts of the world, so we ask them to be flexible with this option (just because that's the way we've travelled too!). Hope you have a safe trip. Katrina
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★★★★☆
“Getting insured whilst traveling”
Written on: 13/12/2012
I'm a UK resident and have been traveling around the world now for two years, no real plan, just drifting from one place to another, currently in New Zealand. My original UK insurance was with Insur&Go and was the cheapest for the cover that I could find in the UK (Worldwide annual cover), so that's the one I purchased. The website seem to me to indicate you could obtain up to a maxium of 18months and you can extend/renew! This maybe true but when mine ran out I was in Australia and I... (read more)
★☆☆☆☆
“Not worth it”
Written on: 15/10/2012
No cover for travel delay or other lost time. Might be ok if you're seriously injured. But lots of little things happen along the way too, and this doesn't cover them at all. I would have been better off saving my $200 and using it towards my hotel stay during my delay! (read more)
★☆☆☆☆
“They don't even deserve 1 star”
Written on: 10/10/2012 by gaz3342 (1 review written)
If you want travel insurance that actually offers cover, don't use world nomads. Yes, they are cheap, just like 25 year old rusty cars are cheap. The reason their prices are so low is because they don't actually pay out when things go wrong. I purchased one of their policies for my trip to America, during my holiday I was unfortunate to have two of my front teeth knocked out and I also lost my mobile phone. "Not to worry" I thought, "my travel insurance will cover both incidents... (read more)
Worldnomads.com's Response to gaz3342's Review
Written on: 11/10/2012
Hello,
It is a shame that your expectations of cover were different from the actual cover you purchased. Unfortunately, your insurance can not cover losses which are clearly excluded in the plan you bought.
There was cover in the policy you purchased for emergency dental treatment up to £300, yet you did not seek emergency pain stilling treatment while travelling in the USA. You were advised of the full terms of dental cover by our service team while you were still travelling. Instead, you expected the insurance would cover your major dental work on your return home, yet travel insurance is not health insurance coverage and so doesn't cover any expenses at home.
I do apologise if the service you received when you made a claim for you mobile phone was not up to the standard you expected. However, there was always an exclusion on the policy for lost mobile phones as you did not pay the appropriate upgrade when you bought the policy. Our service team simply provided you with these conditions to show you exactly what was covered and not covered on your policy.
All travel insurance plans are different and the terms and conditions explain this in detail. You agreed to these terms and conditions before you bought the plan.
I hope others reading this will carefully read the full description of cover in their policy wording to make sure that the cover they choose is right for them. If you're not entirely sure of your coverage, it's always best to ask - our service teams are always happy to clarify the cover at any time.
Kind regards,
Katrina Greeves
WorldNomads.com
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Gaz3342's Response to gaz3342's Review
Written on: 15/10/2012
The fact that my policy didn't cover lost mobile phones was not 'clearly excluded'. It was buried deep deep within the Ts & Cs where they know nobody will look.
Cover for lost mobile phones is something everybody would expect to be covered as standard.
And I was never offered to 'pay the appropriate upgrade when I bought the policy' - so don't make out like I was being a cheap skate.
They also sent me on a wild goose chase with my phone claim, asking me to send in receipts, police reports etc, then taking 2 weeks to reply just to tell me 'phones aren't covered'.
It's funny how they have a member of staff employed solely to follow up negative comments on Facebook and on various websites around the Internet, They must get a hell of a lot of complaints!
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★☆☆☆☆
“Terrible Company”
Written on: 02/08/2012
World Nomads is a horrible insurance company and I would venture to say that they are a fraudulent one to boot. My flight was delayed and my luggage was lost on a recent trip to France. I have been sending receipts, copies of bank account statements, flight tickets, luggage tickets endlessly to this company. Now they want me to contact the air carrier and get written statements from them. They are just drowning me in busy work until I give up and forget my claim. Horrible, despicable,... (read more)
Worldnomads.com's Comment
Written on: 12/09/2012
Hello -
Usually your insurer will only ask for extra information if they need it to verify what you have told them about your claim. Getting this is a normal part of the claims process (and is a requirement of your insurance contract) - it's not intended to delay your claim. If you can send these documents to your claims assessor, they will continue with your claim.
For your reference, WorldNomads.com is not the insurance company.At WorldNomads.com, we work with different insurers and assistance providers around the world, depending on your country of residence. They manage your policy, and we work with them to assist our members.
If you'd like me to follow up with the insurer for you - let me know. Send me a message with your claim/policy details and I may be able to help.
Kind regards,
Katrina
WorldNomads.com
Sydney, Australia head office
Katrina (at) WorldNomads.com
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Showing 11 - 20 of 60 Reviews
★★★★☆
“They so get it right”
Written on: 01/08/2012
Hi I'd like to send love for this insurance company, how weird does that sound? We began using World Nomads a few years ago as our awareness of possible issues brought closer research into policy coverage than previously when we just went for cheapest. Fancy, it coming our as best for money as well! This company has a real feel good and do good flavor about it. The previous use membership log in is easy and embraces customers and the competitive pricing ensures we're there for life! We're... (read more)
Worldnomads.com's Comment
Written on: 12/09/2012
Hi -
From all of us at WorldNomads.com, thanks for your great feedback. We're so pleased that you like the plans we offer.
Safe travels,
Katrina
katrina (at) worldnomads.com
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★★★★★
“Quick and cheap travel insurance!”
Written on: 26/07/2012
I have used WorldNomads a few times, at least three. So far (thankfully) I haven't had to make a claim, but the process of buying insurance is nice and quick. It's great that it's all online. My only complaint is that once you sign up you can't change your home country. For a travel insurance site this seems a little close minded. I've had to make a new account each time I've moved to a new country. (read more)
Worldnomads.com's Comment
Written on: 12/09/2012
Hi
Thanks for the feedback.
We'd love to make it easier to change your country of residence to buy insurance as you move around the world. Currently our insurers need us to tie your insurance plans to one country of residence only, so our membership system has to follow suite. We're looking at ways to make this easier in future when we roll out a new website - stay tuned!
In the meantime, if you have concerns or need help with your multiple memberships - just let us know.
Safe travels,
Katrina
katrina (at) worldnomads.com
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★★★★☆
“Easy to use”
Written on: 25/07/2012
This is my 2nd time with World nomads so far so good the experience has been great. (read more)
Worldnomads.com's Comment
Written on: 12/09/2012
Hi - thanks for the review. So pleased you found our website easy to use.
Safe travels,
Katrina
WorldNomads.com
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★☆☆☆☆
“Avoid coverage obligations”
Written on: 11/05/2012
Spent hours collecting documents and filling out forms to make claims for hospital visit etc and was not given any responses. Read the other reviews before buying this, they are cheap and not worth your time or money. (read more)
Guest's Comment
Written on: 20/06/2012
Hello - it's Katrina from WorldNomads.com here. This is very unusual. I do apologise - you should have received a response from the claims service teams after you submitted your claim. Please send me an email to katrina (at) worldnomads.com and I will chase it down personally.
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Worldnomads.com's Comment
Written on: 20/06/2012
Hello - it's Katrina from WorldNomads.com here. This is very unusual. I do apologise - you should have received a response from the claims service teams after you submitted your claim. Please send me an email to katrina (at) worldnomads.com and I will chase it down personally.
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★☆☆☆☆
“Brushed off at first enquiry”
Written on: 12/04/2012
So glad I read the reviews. I had been trying to get holiday insurance whilst living in Oz on a work visa for a trip to Thialand. I needed to clarify what was covered and if in fact they would insure me. ( lots of companies don't insure you unles you are a permanent resident of that country and permanent means not on a work visa) Their email several hours said and I quote You will need to visit our website and obtain your quote from there. If you enter that you are an Australian resident... (read more)
Guest's Comment
Written on: 17/05/2012
What company did you go with? I also live in Australia but I'm not a resident....Amex won't provide insurance in that situation and Qantas is very $$$.
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Worldnomads.com's Comment
Written on: 20/06/2012
Hi - Katrina from WorldNomads.com here. I do sincerely apologise our service team gave you such a blunt and unhelpful answer. This is certainly not the way we expect our travellers to be treated. Your feedback is important to us and I will certainly raise this with our management team. We are always more than happy to help any traveller who is trying to buy travel insurance while away from home.
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★☆☆☆☆
“Horrible”
Written on: 02/04/2012 by Philip15 (1 review written)
I broke my leg in Japan whilst holding an insurance policy with World Nomads . I can definitely relate to the reviewers below who have had to fight every step of the process. In my experience the emergency assistance team (world nomads terminology for their call center) focused on ways to avoid a payout by searching for opportunities to deny my claim, refusing to return my calls/emails, unnecessarily dragging out the process through continual requests for information already supplied and by... (read more)
★☆☆☆☆
“Lost mobile”
Written on: 08/02/2012 by aabbcccc
WTH. World nomads is extremely rubbish and their custoemr services were totally irrational and stupid!!!!! My iphone was stolen in underground in London and WorldNomad just REJECTED my claims because I CANNOT PROVE THE THEFT BY SEEING IT!!!!!! Who in the world could OBSERVE a theft without stopping it???? And it is not possible for them to compensate any money that's what i get! Even the police confirmed that the situation i encountered was DEFINITELY a THEFT, worldnomads won't recognise... (read more)
★★☆☆☆
“Shocking Service from WorldNomads”
Written on: 20/10/2011 by sandystephenson
Do not be deceived by WorldNomads claims to be different to other insurance providers. I have had legitimate (and financially minor) claims rejected due to a post-facto 'interpretation' of an obscure technicality. I have taken several policies through them over the years without any claims but when we did suffer a loss (my 16 year old daughter was stranded at Washington airport for two days), they were a massive disappointment and totally unsympathetic. We will NEVER use their services again. (read more)
★☆☆☆☆
“Fit for purpose?”
Written on: 26/09/2011 by jason_nevin
I went for World Nomads because it was recommended by a reputable website. I wish I'd read these reviews first!!! Basically I walked through a glass door on a 7th floor balcony. My injuries were covered (these were pretty minimal thankfully) but the glass showered onto the cars on the street below and caused quite alot of damage. It took about 8 days to get a reply but eventually World Nomad's underwriters said that the policy didn't cover damage to cars so I was left to pickup the bill... (read more)
★★☆☆☆
“I was impacted by the snowfall in England last...”
Written on: 17/05/2011
I was impacted by the snowfall in England last Christmas and put in a claim for an additional £300 of expenses that were incurred as a result through cancellation/rebooking. The claim was not accepted with World Nomads advising that they only accept claims for cancellation that are made prior to the day of intended travel. The main reason I went with them is because I was able to take out the policy whilst living in the UK after leaving my own country of Australia.
Basically, World Nomads...
(read more)
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Showing 21 - 30 of 60 Reviews
★☆☆☆☆
“I have often sat at the computer reading reviews about...”
Written on: 15/04/2011
I have often sat at the computer reading reviews about companies, hotels, etc, and wondered if the reviews (the positive ones) had actually been written by 'real' people or representatives of that particular company. It's extremely difficult to know if the reviews are genuine or not. You sit there reading these awful experiences customers have had and think 'this won't happen to me, surely?'. And when the person warns 'DO NOT USE THIS COMPANY', you think to yourself 'oh they were probably... (read more)
★☆☆☆☆
“I had two claims with these guys: ”
Written on: 07/04/2011
I had two claims with these guys:
1) Mexicana went bankrupt. I had brought $500 of flights. Small print excluded company bankruptcies. No payout.
2) I had a bag stolen. contents: $600 3 year old camera. $150 cash. credit cards, licence. $800 value total. World nomads paid out $250 for the camera and $40 for the drivers license. minus $100 excess = $190 payout.
Summary: over $1300 of losses. I was paid out $190. I paid over $300 for the insurance. Why bother??? These guys make it REALLY...
(read more)
★☆☆☆☆
“I'm a UK citizen but have been based in China for a...”
Written on: 25/01/2011
I'm a UK citizen but have been based in China for a while so I took out a policy with World Nomads for a trip to Thailand and Laos because unlike other insurers WN don't insist you are in your home country when you take out the policy. I gave my UK address because that's the address on my credit card. Towards the end of my holiday I got a fever and wanted to delay my return to China because of the very real risk of being put in quarantine. When I contacted the company's agents they initially... (read more)
★☆☆☆☆
“Don't buy this insurance if you are going to...”
Written on: 19/01/2011
Don't buy this insurance if you are going to developing countries or areas such as South East Asia. Their terms and conditions are probably fine for first world countries but not if you're going somewhere off the beaten track.
Also they advertise that you can extend your insurance cover while away but it's very expensive to do so.
Lastly if you do make a claim you have to deal with their underwriter(s) who are completely unresponsive.
(read more)
★☆☆☆☆
“I am writing this why sitting in the hospital bed,...”
Written on: 06/01/2011
I am writing this why sitting in the hospital bed, waiting for this insurance company to contact the hospital where i am staying, it has been 3 days now.. I am about to be relised and the hospital will not let me go, until the insurance compnay has at least notified or contacted them in someway.
This is the joys of having travel insurance with this company. I have contacted the compnay 7 times trying to get someone to do something. I get told that they are so busy and that there is only 2...
(read more)
★★★★★
“I bought this insurance for a ski trip to Europe with...”
Written on: 15/10/2010
I bought this insurance for a ski trip to Europe with my husband. The day before we were to leave my husband fell and broke his arm and we weren't able to go. I filed a claim and had no problems being reimbursed for our airfare and deposit on the rental car. Luckily, we hadn't paid for any more of the trip, so I didn't have to worry about hotel/lift ticket refunds. The process was easy and just required submitting the hospital report. We received our payments within a month or 6 weeks. (read more)
Guest's Comment
Written on: 21/06/2011
"We received our payments within a month or 6 weeks" - what the heck does that mean?! Beware of sock puppets!
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★☆☆☆☆
“Beware of WN ! They claim to give you a extendible...”
Written on: 23/09/2010
Beware of WN ! They claim to give you a extendible insurance, but they can decide whenever, to stop you from renewing it. That happened to us, while we were halfway through our multi-year trip. They offered us a new policy, but this was 5 times (!) more expensive than the one we had before... Just trying to make some extra bucks, I suppose...
FU WN!
(read more)
★☆☆☆☆
“I unsuccesfully tried to log in to extend my...”
Written on: 08/09/2010
I unsuccesfully tried to log in to extend my daughter's travel insurance when she extended her trip by 6 days. After many attempts to communicate through Access America's web tool (the company that issued the Letter of Confirmation),and then by phone, I was finally told that I needed to communicate with World Nomads Travel Protection (having to wait one busines day or more because of time zones) and that the product I attempted to extend was no longer being offered by the insurer.
I had...
(read more)
★★★★☆
“Before buying the insurance, I was a bit wary after...”
Written on: 07/09/2010
Before buying the insurance, I was a bit wary after reading all the negative reviews. However I still bought the insurance with Worldnomads because they are cheaper than other companies I know of.
In the end I'm pretty satisfied with their services. I lost my camera during my trip and the claim process went through without any trouble. Although the wait was a bit long (3 months), they paid the cover ($250 per item - $100 excess = $150) pretty swiftly once the claim had been accepted.
This...
(read more)
★★★☆☆
“You have to be very wary of this product when buying...”
Written on: 08/06/2010
You have to be very wary of this product when buying it - as I did - as backpacker insurance. Basically the only flight you are covered for is your one out of the UK. Therefore to me they are misselling the policy as if you are a backpacker you are going to be on any number of flights - if these flights are delayed or cancelled, well that's just tough apparently.
However they did handle a claim for lost sunglasses quickly and professionally.
(read more)
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Showing 31 - 40 of 60 Reviews
★☆☆☆☆
“i did a snow season in canada and managed to have a...”
Written on: 06/06/2010
i did a snow season in canada and managed to have a crash and broke my collar bone and arm i had full cover to insure loss of income and my medical bills my trip to canada came extremly short due to this dodgie company i had the hospital send them my whole file 3 times and call them personally to say that that is all they need but still no payment this company wont evan have the decietcy to reply to my emails any more they are the scum of the earth i highly recomend NOONE goes with this... (read more)
★☆☆☆☆
“They are very expensive, and when you need a refund,...”
Written on: 12/05/2010
They are very expensive, and when you need a refund, they find incredible excuses not to refund.
They are s@@t: DO NOT TRUST THEM!!!
You think than paying more you get more? Wrong! You pay more and you get nothing, not even when you have every right to make a claim!!!
(read more)
★☆☆☆☆
“Not worth the extra money. Just as s**t as the other...”
Written on: 26/04/2010
Not worth the extra money. Just as s**t as the other travel insurance companies but you get to pay extra for the pleasure of being shafted by them. (read more)
★★★★★
“Toward the end of a lovely trip to Thailand, I...”
Written on: 14/01/2010
Toward the end of a lovely trip to Thailand, I contracted food poisoning. I was taken to an international hospital in Bangkok and was admitted for severe dehydration, along with the typical food poisoning symptoms! Both my primary insurance and World Nomads provided the hospital with guarantees, allowing my admission. I spent three days in the hospital, and received world-class care.
My primary insurance (Premera Blue Cross) paid the hospital for all but my deductible and copay. World...
(read more)
★★★★☆
“I bought the travel insurance for my parents, for...”
Written on: 13/01/2010
I bought the travel insurance for my parents, for their vacation (35+ days). It was very easy to understand and price was very accessible.
I was hoping to do not use their insurance, but my father got a small emergency, so we ended using it.
Even though I was suspicious, because I actually have to pay from my own pocket all the medical and medicine cost, I was greatly surprise with the efficiency that Worlnomads responded to our claim. In less than a week, they processed our claim and...
(read more)
★☆☆☆☆
“They will find any way to get out of paying your...”
Written on: 14/12/2009
They will find any way to get out of paying your claim. Read all the fine print and get a lawyer to make sure you are really protected. AVOID. (read more)
★★★☆☆
“I use World Nomads travel insurance all the time...”
Written on: 12/08/2009
I use World Nomads travel insurance all the time because although I didn't claim I have looked around and think you can define claim reviews into two baskets: all the medial claims are superbly handled which is why the reviews are all positive, and all the negative reviews are all complaints where a claim was denied. Now, call me a cynic but if you have travel insurance and need to make a non-medical claim and it's successful you really can't be bothered writing a review, so you have to ask... (read more)
★☆☆☆☆
“We had 2 guys meeting up with a group of 20 from...”
Written on: 13/07/2009
We had 2 guys meeting up with a group of 20 from Seattle to Dulles. The flight was held on the ground because of weather in Dulles. The caused them to miss their fleight from Dulles to Frankfurt. While spending 24 hours in Dulles, World Nomads travel insurance was called.
Because their original flight out of Seattle hadn't been delayed at least 6 hours, their claim was denied. They were told "You can submit a claim, but it'll be denied."
They united with the group 24 hours later in...
(read more)
★☆☆☆☆
“I've been using World Nomads since 2005 and have only...”
Written on: 24/06/2009
I've been using World Nomads since 2005 and have only now submitted my second claim in 2009. The first was successful, but this time around after telling me I would be covered, they have delayed and kept me hanging with infrequent communication and no action. The process of this second claim is now onto the 7th month. During this time they told me they paid into my account, but then, no, they made a mistake and it didn't go through, and will do so. More than half a year later there is no... (read more)
★★★★★
“Have always used World Nomads Travel Insurance when I...”
Written on: 05/06/2009 by travelmatty
Have always used World Nomads Travel Insurance when I go away on trips. Im always safwe in the knowledge that no matter what I do I will be covered.
(read more)
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Atlepatle's Response to src223's Review
Written on: 06/05/2013
Spot on there...