Interparcel Reviews - www.interparcel.com

★★★★☆
4.1 / 5
11889
81% of users recommend this
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Latest Reviews

★☆☆☆☆

“Appalling customer service and returns process”

Written on: 27/09/2016 by Liddon21 (1 review written)

Used this company several times with no issues. But when issues are encountered it separates good and poor service. Such as my review below. I sent 2 identical items to customers from eBay. 2 different days so used different couriers supplied through interparcel. 1 of the parcels delivered via UPS was heavily damaged. The recipient raised a claim to UPS on the 2nd September as they was the ones that delivered his parcel and the labels state UPS. I was then contacted to supply a sales invoice… Read Full Review

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★★★★★

“1st Class Customer Service from Louana @ Interparcel”

Written on: 26/09/2016 by thenumber888 (1 review written)

Highly recommend this company due to their 1st class customer service and reasonable pricing. Whenever there is a problem (nothing is perfect) it always gets resolved quickly. Just wanted to leave a review to give credit where it's due and thank you once again to Louana @ Interpacel for quickly resolving my issue. … Read Full Review

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★★★★★

“Friendly, professional service”

Written on: 22/09/2016

Thanks Georgina for following up the delivery… Read Full Review

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★☆☆☆☆

“Bad Customer Service in the Extreme - AVOID ”

Written on: 20/09/2016 by Review_23 (1 review written)

In summary, I opted to use Interparcel to deliver three parcels to the same address. Interparcel failed to collect the parcels on three occasions and ultimately not at all as in they were picked-up inadvertently when a Carrier was making a delivery. The three parcels were collected and scanned together complete with taped address labels and the address written on each parcel, however, only two of the three parcels were delivered. The two parcels that were delivered were delivered separately a… Read Full Review

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★★★★★

“Georgia Bliss Review”

Written on: 20/09/2016 by liamatochre (1 review written)

Very professional and really helpful and friendly to speak to… Read Full Review

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★★★★★

“delivery location ”

Written on: 19/09/2016 by Salazarnz1993 (1 review written)

Georgia bliss AT INTERPARCEL CUSTOMER SERVICE was brilliant she really was quick in getting back to me and resolving my complaint where a parcel had been returned from sender… Read Full Review

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★★★★★

“Consistent reliability and high standard.”

Written on: 12/09/2016 by DavidPentangelis (1 review written)

Sending around 500 parcels a year, Interparcel is our UK carrier because we consistently receive a high quality and reliable service from them. In particular, unlike most, they answer the 'phone, deal with queries promptly and always follow up on issues. Thank you… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 11/09/2016 by Konnero131 (1 review written)

The advisor was great, she dealt with my problem straight away. Great customer service!!… Read Full Review

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★★★★★

“Perfect Customer Service ”

Written on: 06/09/2016 by Christine120661 (1 review written)

Our package had to be delivered by Monday 5 Sept, the attention we were given in order to make sure that it arrived at the correct department was also vital, we were kept informed all the way through, and telephone conversations were interpreted correctly and relayed to the delivery driver. All in all, quick, efficient, effective delivery… Read Full Review

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★★★★★

“Interparcel Georgia”

Written on: 06/09/2016 by RichardInter (1 review written)

Always been pleased with the service from Interparcel - a courier company with a well displayed phone number who can easily be contacted is a rarity these days. I spoke to Georgia who helped resolved my parcel probs within minutes and was very polite and friendly. 10/10… Read Full Review

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★★★★★

“Delivery info above the norm.”

Written on: 05/09/2016 by interparcel151 (1 review written)

Georgia Bliss let me know that a important shipment had arrive in ROI. Excellent. Thank you… Read Full Review

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★★★★★

“Excellent correspondence ”

Written on: 05/09/2016 by Atko52 (1 review written)

I emailed Georgia Bliss about delivery date of a parcel. She was back to me within 30 minutes and talked me through the progress of it etc. There's nothing more I could have asked of her. Excellent service … Read Full Review

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★★★★★

“great service and back of house service”

Written on: 03/09/2016 by Churchill54 (1 review written)

I spoke to a woman called Georgia Bliss to track a parcel of mine and she has been very helpful getting a tracer put on it and kept me well informed. She is very easy to deal with and a nice person. Great service keep up the good work!… Read Full Review

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★★★★★

“Awesome Service, As Always...”

Written on: 01/09/2016 by Medina225 (1 review written)

Simple to use website, cost-effective, and reliable. When I had a question the person I dealt with was prompt and efficient and able to help. Interparcel are great - keep up the good work… Read Full Review

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★★★★★

“Great Service from Georia”

Written on: 01/09/2016 by Jewel278 (1 review written)

Excellent service from Georgia Bliss, Customer Services Advisor. Exceeded my expectations; I would highly recommend … Read Full Review

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★★★★★

“Excellent service”

Written on: 30/08/2016 by samverywell (1 review written)

I booked 3 parcels to be delivered from Aberdeen to Bolton with interparcel. They arrived on the day agreed, When i had a query about the status shown on the website I was kept up to date with proceedings via email by Georgia. She was most helpful. I would definitely recommend… Read Full Review

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★★★★★

“Excellent service from Georgia Bliss, Customer...”

Written on: 30/08/2016 by venturepoint (1 review written)

Excellent service from Georgia Bliss, Customer Services Advisor. Highly recommended … Read Full Review

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★★★★☆

“Fair Save!”

Written on: 26/08/2016 by Kaiya385 (1 review written)

I was expecting a parcel but it was not delivered on the day I needed it by. Nevertheless, I was able to reach a named person based in the UK the following morning, by phone, who immediately contacted the courier staff, and my parcel reached me a couple of hours later. I could also track where the parcel had been held up, using the internet. Overall, I would give this company 4 out of 5, as I really needed the parcel and next day delivery had been paid for. However the customer services team… Read Full Review

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★★★★★

“Live Chat”

Written on: 26/08/2016 by LamontDaniel90 (1 review written)

Amazing service! Made an error when booking a courier and Georgia on the live chat was very helpful and immediately changed the date for me, would recommend this company to anyone :)… Read Full Review

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★★★★★

“Excellent customer service!”

Written on: 26/08/2016 by RuthCampbell (1 review written)

She went above and beyond when assisting with our delivery for our customer. She kindly emailed us to advise us once the parcel had been delivered and who had signed for it. This was great as it put our mind at rest and saved us tracking th shipment ourselves. Thank you so much!… Read Full Review

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