Interparcel Reviews - www.interparcel.com

★★★★☆
4.1 / 5
11916
81% of users recommend this
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Latest Reviews

★★★★★

“A helping hand ”

Written on: 22/01/2017 by 74Peterson (1 review written)

I made a mistake with my booking and had to rearrange the booking of my package with the correct details. She responded to my enquiry and assisted me with my package being rebooked and in getting an additional booking I had arranged refunded. I can not recommend her enough for a speedy, helpful and friendly service, she is certainly a credit to her company. Thanks again, did I forget to say your brilliant! Thanks again … Read Full Review

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★☆☆☆☆

“dishonest ”

Written on: 20/01/2017 by DariusMcCarty484 (1 review written)

They smash items, will not investitage or compensate.. they lie about delivery dates and times. entirely dishonest company with poor customer service… Read Full Review

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★★★★★

“Rach customer service ”

Written on: 19/01/2017 by aeBerry68 (1 review written)

Hi interparcel are a great service. Had the pleasure of dealing with Rach who sent me updates on my parcels location / delivery without even asking ! Real good service and have used them for years now. Forget about all the rest of the parcel brokers these are definitely the best… Read Full Review

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★★★★★

“Problem Solved ”

Written on: 02/01/2017

Good Service Had a problem with a parcel where there was a problem with some of the detail of the address and the item ended up at the Interparcel's offices in Crawley. Contact customer service via online chat and via the people I dealt with the problem was resolved in a matter of minutes and the parcel was redirected and delivered the next day to the customer. I was impressed by the care and attention displayed by the people I dealt with … Read Full Review

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★★★★★

“Great service from Interparcel”

Written on: 26/12/2016 by Prince431 (1 review written)

Interparcel has a simple and easy to use website. At the moment only used UPS which works well every time. Would recommend… Read Full Review

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★★★★★

“Highly Recommended”

Written on: 14/12/2016 by www.stonegatecarpets.co.uk (1 review written)

We use Interpartcel to ship our business parcels on a daily basis, sending hundreds of parcels each year. I can honestly say, that out of all our parcels that we have sent this year, we have had one go missing, one failed delivery that was returned to our business, and two or three that were not delivered in the promised timescale, every other parcel has been delivered successfully and on time, therefore I have no hesitation in recommending Interparcel. Today I received an email from a woman… Read Full Review

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★★★★★

“Sending parcels abroad.”

Written on: 11/12/2016 by 405Buckley (1 review written)

for the first time in many years I have encountered difficulty having parcels delivered in US and Canada. However, with help from staff in your head office things have been ironed out and I understand that both parcels to US have now been delivered.It was really nice being able to respond to polite and helpful emails which pointed out the difficulties and which enabled your staff to get to the bottom of the problem… Read Full Review

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★☆☆☆☆

“The worst parcel service ever!!!!!!!!”

Written on: 09/12/2016 by 300Sweeney (1 review written)

I have used Interparcel 3 times and each time they have failed to give good service 1st Deliverly didnt arrive website said delivered and signed - the driver lied said he had delivered and I proved he had not as my cctv records all who come to the door -they did apologise and redelivered next day if I hadnt had cctv it would have difficult to prove they hadnt delivered 2nd The parcel was collected from Northumberland at 12:44 and tracking said signed and delivered in Essex at 12:45 on same… Read Full Review

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★★★★★

“Excellent service and highly recommended”

Written on: 09/12/2016 by 342Hoffman (1 review written)

I found the service today to be absolutely excellent and efficient. The customer service agent and she was very helpful. I was delighted that access to the service was so rapid and that the changes I wanted to make could be implemented on the phone. It its always good to be able to speak to a live person. I would recommend this service without hesitation… Read Full Review

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★★★★★

“So easy to use.”

Written on: 01/12/2016 by Arnavm402 (1 review written)

I have been using interparcel for years, much better than an account with one parcel service, this gives me the flexibility I need. Customer service is always attentive too… Read Full Review

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★★★★★

“Efficient! ”

Written on: 30/11/2016 by McClellan446 (1 review written)

Quick response and very efficient! Thank you Louana Pyzer! Happily recommend - a very good service… Read Full Review

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★★★★★

“Top service”

Written on: 28/11/2016 by NaimaHenry (1 review written)

Amazing service, helpful staff. Thanks for your help Abbie!… Read Full Review

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★★★★★

“Excellent service each time.”

Written on: 21/11/2016 by GavynAbbott283 (1 review written)

I've been using Interparcel for just over two years now, having defected from Parcelforce and have never had any issues. I've never had anything less than excellent service from Interparcel and have found her to be very helpful and professional, keeping me informed when my shipments are out for delivery and have been delivered. Her emails are always polite, informative and tell me everything I need to know about my shipments and most importantly, offering support in the event of any delays… Read Full Review

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★★★★★

“Parcel collection”

Written on: 20/11/2016 by Ibrahim130 (1 review written)

Due to a technical error, my parcel could not be collected on the day. However, I called Interparcel and emailed them, and I had a very prompt and courteous response, who was very helpful in explaining the problem and resolving the issue. An excellent service. I have used Interparcel before and found them to be very helpful. Their web site is also very easy to use. Thank you. Kind regards… Read Full Review

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★★★★★

“Interparcel.com online delivery service”

Written on: 20/11/2016 by Tierneyrb1983 (1 review written)

Interparcel.com allows you to look at different delivery services and choose the one that suits you most (delivery time, insurance cover, cost etc). All you have to do is enter your Post Code, the Post Code of the delivery address and the size and weight of the parcel. You then book the pick up on the day you want and pay. The lorry turns up and takes the parcel using a bar code reader; they send you an email so you can print out the delivery information. It's all so easy and straightforward… Read Full Review

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★★★★★

“Great Service”

Written on: 17/11/2016 by andybob357 (1 review written)

the person I dealt with was ultra efficient and most helpful. Great Service for a good company… Read Full Review

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★★★★★

“BEST of the BEST!”

Written on: 17/11/2016 by Cooleyzy289 (1 review written)

Today I had the privilege to speak with the person I dealt with regarding an issue with a delayed package. She was polite, personable, well versed in her knowledge of her trade, extremely fast response to anything i asked, but took the time to listen to my needs. Everything goes so much smoother when you deal with somebody like her! Its people like This that will have me coming back to Interparcel for all my needs! This girl needs a raise NOW! BRAVO INTERPARCEL! BRAVO TO HER!… Read Full Review

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★★☆☆☆

“Overcharges are extremely high”

Written on: 14/11/2016 by Ryker88 (1 review written)

I have been using Interparcel for a few years now. Overall my parcels have turned up to my customers so no problems there. However collection has never been carried out on time that has been booked. Quite annoying when you take the whole day off for the delivery to be collected. I often ended up having to drive to the depo to drop off myself. Recently been overcharged on two parcels. One was cost of £20. They claimed the item was not wrapped in cardboard. It was a flight case. Second was a… Read Full Review

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★★★★★

“Interparcel - excellent”

Written on: 30/10/2016 by Azarian1951 (1 review written)

I had a query which the person I dealt with was very helpful, she dealt with my query professionally, efficiently and very speedy. I was changing my log on email so had to create a new account, but she informed me that she would be able to transfer my past orders to my new account, which she did very quickly, so thank you to the person I dealt with for helping me out. The service and prices are excellent… Read Full Review

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★★★★★

“Helpful”

Written on: 26/10/2016 by Quentine323 (1 review written)

Georgia Bliss was very helpful, keeping us informed regarding our parcel which needed to be redelivered due to the Scotish school holidays… Read Full Review

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