Interparcel Reviews - www.interparcel.com

★★★★☆
4.1 / 5
11924
81% of users recommend this
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Latest Reviews

★☆☆☆☆

“Want your precious parcel delivered? DON'T TRUST...”

Written on: 06/03/2017 by Meyer429 (1 review written)

Dropped off a parcel for next day delivery. A week and countless desperate futile communications later, parcel is still at drop off point. Each advisor promised to investigate and let me know, each one did nothing and just ignored my desperate pleas. Formal complaint ignored, truly inept, unprofessional and a complete waste of my time! I can never trust them again, they simply do not care… Read Full Review

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★★★★★

“Great customer service, answer your questions very quick ”

Written on: 18/02/2017 by WillFox398 (1 review written)

Great customer service and very friendly! Couldn't ask for anything else Much better than Royal Mail or most courier companies out there. Thank you interparcel… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 08/02/2017 by JaylynTimmons (1 review written)

We use Interparcel often and appreciate their service. Abbie A, sorted an error I had made quickly and very efficiently… Read Full Review

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★★★★★

“Excellent service”

Written on: 07/02/2017

The service with interparcel has always been good, I mostly send larger parcels and always been happy with the service provided, also the price is reasonable to… Read Full Review

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★★★★☆

“Very good service.”

Written on: 02/02/2017 by RGammond (1 review written)

I have had great help in sorting out a problem with an address which was incorrect. Many thanks Louana for the help… Read Full Review

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★★★★☆

“Very Efficient Service”

Written on: 28/01/2017

Quick response and very efficient! Thank you Louana Pyzer! Used Interparcel for many years now and happily recommend - a very good service… Read Full Review

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★★★★★

“Great customer service”

Written on: 26/01/2017 by 369Cannon (1 review written)

I made an error with a booking and she was a delight to chat to. She was very helpful and helped me rectify booking in a very swift, professional manner. … Read Full Review

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★★★★★

“A helping hand ”

Written on: 22/01/2017 by 74Peterson (1 review written)

I made a mistake with my booking and had to rearrange the booking of my package with the correct details. She responded to my enquiry and assisted me with my package being rebooked and in getting an additional booking I had arranged refunded. I can not recommend her enough for a speedy, helpful and friendly service, she is certainly a credit to her company. Thanks again, did I forget to say your brilliant! Thanks again … Read Full Review

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★☆☆☆☆

“dishonest ”

Written on: 20/01/2017 by DariusMcCarty484 (1 review written)

They smash items, will not investitage or compensate.. they lie about delivery dates and times. entirely dishonest company with poor customer service… Read Full Review

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★★★★★

“Rach customer service ”

Written on: 19/01/2017 by aeBerry68 (1 review written)

Hi interparcel are a great service. Had the pleasure of dealing with Rach who sent me updates on my parcels location / delivery without even asking ! Real good service and have used them for years now. Forget about all the rest of the parcel brokers these are definitely the best… Read Full Review

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★★★★★

“Problem Solved ”

Written on: 02/01/2017

Good Service Had a problem with a parcel where there was a problem with some of the detail of the address and the item ended up at the Interparcel's offices in Crawley. Contact customer service via online chat and via the people I dealt with the problem was resolved in a matter of minutes and the parcel was redirected and delivered the next day to the customer. I was impressed by the care and attention displayed by the people I dealt with … Read Full Review

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★★★★★

“Great service from Interparcel”

Written on: 26/12/2016 by Prince431 (1 review written)

Interparcel has a simple and easy to use website. At the moment only used UPS which works well every time. Would recommend… Read Full Review

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★★★★★

“Highly Recommended”

Written on: 14/12/2016 by www.stonegatecarpets.co.uk (1 review written)

We use Interpartcel to ship our business parcels on a daily basis, sending hundreds of parcels each year. I can honestly say, that out of all our parcels that we have sent this year, we have had one go missing, one failed delivery that was returned to our business, and two or three that were not delivered in the promised timescale, every other parcel has been delivered successfully and on time, therefore I have no hesitation in recommending Interparcel. Today I received an email from a woman… Read Full Review

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★★★★★

“Sending parcels abroad.”

Written on: 11/12/2016 by 405Buckley (1 review written)

for the first time in many years I have encountered difficulty having parcels delivered in US and Canada. However, with help from staff in your head office things have been ironed out and I understand that both parcels to US have now been delivered.It was really nice being able to respond to polite and helpful emails which pointed out the difficulties and which enabled your staff to get to the bottom of the problem… Read Full Review

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★☆☆☆☆

“The worst parcel service ever!!!!!!!!”

Written on: 09/12/2016 by 300Sweeney (1 review written)

I have used Interparcel 3 times and each time they have failed to give good service 1st Deliverly didnt arrive website said delivered and signed - the driver lied said he had delivered and I proved he had not as my cctv records all who come to the door -they did apologise and redelivered next day if I hadnt had cctv it would have difficult to prove they hadnt delivered 2nd The parcel was collected from Northumberland at 12:44 and tracking said signed and delivered in Essex at 12:45 on same… Read Full Review

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★★★★★

“Excellent service and highly recommended”

Written on: 09/12/2016 by 342Hoffman (1 review written)

I found the service today to be absolutely excellent and efficient. The customer service agent and she was very helpful. I was delighted that access to the service was so rapid and that the changes I wanted to make could be implemented on the phone. It its always good to be able to speak to a live person. I would recommend this service without hesitation… Read Full Review

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★☆☆☆☆

“Definitely not Bliss”

Written on: 07/12/2016 by Weeks21 (1 review written)

Parcel collected by My Hermes on behalf of interparcel 2nd of November. Parcel finally declared lost on the 20th November , it's now the 6th December and no refund . I have no refund for the parcel the £140 pair of walking boots that I was sending back , and no footwear to walk the dog that are waterproof.  Interparcel not helpful at all when I phoned about them chasing up My Hermes i was politely told to go away and they would phone me when they were ready. AWFUL… Read Full Review

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★★★★★

“So easy to use.”

Written on: 01/12/2016 by Arnavm402 (1 review written)

I have been using interparcel for years, much better than an account with one parcel service, this gives me the flexibility I need. Customer service is always attentive too… Read Full Review

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★★★★★

“Efficient! ”

Written on: 30/11/2016 by McClellan446 (1 review written)

Quick response and very efficient! Thank you Louana Pyzer! Happily recommend - a very good service… Read Full Review

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★★★★★

“Top service”

Written on: 28/11/2016 by NaimaHenry (1 review written)

Amazing service, helpful staff. Thanks for your help Abbie!… Read Full Review

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