Interparcel Reviews - www.interparcel.com

★★★★☆
4.1 / 5
11909
81% of users recommend this
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Latest Reviews

★☆☆☆☆

“The worst parcel service ever!!!!!!!!”

Written on: 09/12/2016 by 300Sweeney (1 review written)

I have used Interparcel 3 times and each time they have failed to give good service 1st Deliverly didnt arrive website said delivered and signed - the driver lied said he had delivered and I proved he had not as my cctv records all who come to the door -they did apologise and redelivered next day if I hadnt had cctv it would have difficult to prove they hadnt delivered 2nd The parcel was collected from Northumberland at 12:44 and tracking said signed and delivered in Essex at 12:45 on same… Read Full Review

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★★★★★

“Excellent service and highly recommended”

Written on: 09/12/2016 by 342Hoffman (1 review written)

I found the service today to be absolutely excellent and efficient. The customer service agent and she was very helpful. I was delighted that access to the service was so rapid and that the changes I wanted to make could be implemented on the phone. It its always good to be able to speak to a live person. I would recommend this service without hesitation… Read Full Review

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★★★★★

“So easy to use.”

Written on: 01/12/2016 by Arnavm402 (1 review written)

I have been using interparcel for years, much better than an account with one parcel service, this gives me the flexibility I need. Customer service is always attentive too… Read Full Review

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★★★★★

“Efficient! ”

Written on: 30/11/2016 by McClellan446 (1 review written)

Quick response and very efficient! Thank you Louana Pyzer! Happily recommend - a very good service… Read Full Review

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★★★★★

“Top service”

Written on: 28/11/2016 by NaimaHenry (1 review written)

Amazing service, helpful staff. Thanks for your help Abbie!… Read Full Review

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★★★★★

“Excellent service each time.”

Written on: 21/11/2016 by GavynAbbott283 (1 review written)

I've been using Interparcel for just over two years now, having defected from Parcelforce and have never had any issues. I've never had anything less than excellent service from Interparcel and have found her to be very helpful and professional, keeping me informed when my shipments are out for delivery and have been delivered. Her emails are always polite, informative and tell me everything I need to know about my shipments and most importantly, offering support in the event of any delays… Read Full Review

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★★★★★

“Parcel collection”

Written on: 20/11/2016 by Ibrahim130 (1 review written)

Due to a technical error, my parcel could not be collected on the day. However, I called Interparcel and emailed them, and I had a very prompt and courteous response, who was very helpful in explaining the problem and resolving the issue. An excellent service. I have used Interparcel before and found them to be very helpful. Their web site is also very easy to use. Thank you. Kind regards… Read Full Review

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★★★★★

“Interparcel.com online delivery service”

Written on: 20/11/2016 by Tierneyrb1983 (1 review written)

Interparcel.com allows you to look at different delivery services and choose the one that suits you most (delivery time, insurance cover, cost etc). All you have to do is enter your Post Code, the Post Code of the delivery address and the size and weight of the parcel. You then book the pick up on the day you want and pay. The lorry turns up and takes the parcel using a bar code reader; they send you an email so you can print out the delivery information. It's all so easy and straightforward… Read Full Review

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★★★★★

“Great Service”

Written on: 17/11/2016 by andybob357 (1 review written)

the person I dealt with was ultra efficient and most helpful. Great Service for a good company… Read Full Review

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★★★★★

“BEST of the BEST!”

Written on: 17/11/2016 by Cooleyzy289 (1 review written)

Today I had the privilege to speak with the person I dealt with regarding an issue with a delayed package. She was polite, personable, well versed in her knowledge of her trade, extremely fast response to anything i asked, but took the time to listen to my needs. Everything goes so much smoother when you deal with somebody like her! Its people like This that will have me coming back to Interparcel for all my needs! This girl needs a raise NOW! BRAVO INTERPARCEL! BRAVO TO HER!… Read Full Review

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★★☆☆☆

“Overcharges are extremely high”

Written on: 14/11/2016 by Ryker88 (1 review written)

I have been using Interparcel for a few years now. Overall my parcels have turned up to my customers so no problems there. However collection has never been carried out on time that has been booked. Quite annoying when you take the whole day off for the delivery to be collected. I often ended up having to drive to the depo to drop off myself. Recently been overcharged on two parcels. One was cost of £20. They claimed the item was not wrapped in cardboard. It was a flight case. Second was a… Read Full Review

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★★★★★

“Interparcel - excellent”

Written on: 30/10/2016 by Azarian1951 (1 review written)

I had a query which the person I dealt with was very helpful, she dealt with my query professionally, efficiently and very speedy. I was changing my log on email so had to create a new account, but she informed me that she would be able to transfer my past orders to my new account, which she did very quickly, so thank you to the person I dealt with for helping me out. The service and prices are excellent… Read Full Review

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★★★★★

“Helpful”

Written on: 26/10/2016 by Quentine323 (1 review written)

Georgia Bliss was very helpful, keeping us informed regarding our parcel which needed to be redelivered due to the Scotish school holidays… Read Full Review

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★★★★★

“So helpful”

Written on: 21/10/2016 by Pooleps321 (1 review written)

We had to delay our collection due to printer problems. She couldn't be more helpful. Nothing was too much trouble. Will defo use again. Polite fast and reliable… Read Full Review

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★★★★★

“Great cheap fast and easy to use with great customer...”

Written on: 20/10/2016 by james.cookson (1 review written)

I use this site for work and personal reasons and i wouldn't dream of going anywhere else. Site is easy to use text messages on delivery are great parcel always gets there without an issue. i love the stored card functionality Easy print out of receipt, address and label and the tracking site is next level. I had an situation when sending a package to china because the details were incorrect. Sent the full address to Interparcel via on site chat(another amazing service/email and the parcel… Read Full Review

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★★★★★

“Fast, reliable and competitive delivery service ”

Written on: 13/10/2016 by Trey366 (1 review written)

I use this company at least twice a week and have never experienced any problems. Fast, reliable delivery at reasonable prices. I did phone customer services today as I had entered address details incorrectly. The agent handled my call with professionalism and worked hard to resolve the issue, which resulted in a safe delivery. Excellent work- keep it up!… Read Full Review

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★★★★★

“First Class Service”

Written on: 12/10/2016 by PrestigeSP (1 review written)

Have used them for years for business parcel delivery. Ideal for businesses who only send small numbers of parcels out each day/week. Easy to book parcel collections and easy tracking. Very helpful and efficient staff when contacted especially Annelese who quickly and efficiently sorted out a delivery problem we had with UPS. Thank you. Highly Recommended… Read Full Review

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★★★★★

“Import from China”

Written on: 03/10/2016 by ArcaneTechLimited (1 review written)

I received excellent service… Read Full Review

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★★★★★

“help”

Written on: 29/09/2016 by AmySims14 (1 review written)

called up customer service for help on tracking parcel as had not been delivered was very relieved with the help given and information they helped with, very good service would recomend… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 28/09/2016 by freelanderspecialist (1 review written)

We use Interparcel regularly and is our preferred courier booking service due to the efficient customer service. We have always found when we have a query or, on a very rare occasion, a claim, it is dealt with quickly and professionally. On one of our recent bookings we needed to track a two stage package and tracking was not available at the time. True to her word she emailed us the tracking link the following day when it was available, many other businesses would need chasing at least one… Read Full Review

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