Redfern Eurosteam Reviews
Latest Reviews
★☆☆☆☆
“DO NOT BUY”
Written on: 12/05/2013
This iron is a total rip-off. Doesn't get wrinkles out of clothes and handle gets too hot to hold. I've had it less than 2 weeks. and have tried to get someone on the phone from customer service to attempt to get a refund. NO ANSWER - 3x's!!! (read more)
★★★★★
“My second Euro steam iron, and I love it more than ever!”
Written on: 29/04/2013 by GrammyJ (1 review written)
I bought my first Euro steam iron at the fair about 8 years ago. On the average I used this iron 5 times a week. The only maintenance needed was when I dropped it and had to replace a broken plastic piece. About the last year or so I noticed more and more steam continually coming out of the plate, so the other day I called Redfern and the lady told me that I should clean it. She also asked if I had been following the directions. Well, I have to admit, the directions and CD were still in... (read more)
★★☆☆☆
“My friends and I were ripped off!”
Written on: 07/04/2013 by PhylMer
My friends and I (all 3 of us quilters) saw this iron demoed at a show and thought it was a great find. Now, a little more than a year later, we all wish we had our money back. This iron sputters and all of us are concerned about how hot the handle gets. That can't be safe. I feel like I flushed $200 down the drain so will do all I can to save others some money and possible burns. Do NOT buy this iron! (read more)
1533Ramsay's Response to PhylMer's Review
Written on: 19/04/2013
Hi, I am not a quilter, however, I am a man who like his cloths looking very good. I loved my iron until mine did the same thing. Mine burned my hand and I called customer service. Google the number or look on the paper work that came with the iron. The same lady always answers the phone. Tell her you feel they should not charge you for the fix due to the danger of the iron burning your hand. When you spend this kind of money on an iron it should last longer than a $24.99 unit from Wally World. Be stern and don't give up. They finally give you an RA# and you'll have to mail it in to the company. Chances are they'll send you a new unit. You will have to pay $19.00 for shipping. I would even tell them you will get a lawyer to represent you and your friends. If you send it in for repairs it will cost you over $75.00 for repairs plus shipping.
You have to admit its great at what it does, However, this should NOT happen. Hey, I even tell them you and your friends will boycott the next quilters convention out side to sour business for them inside. Is still think this unit needs a UL approval.
GOOD LUCK :)
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★★★☆☆
“Good idea, but poorly made”
Written on: 21/03/2013 by 1533ramsay (1 review written)
I am a man and I iron my cloths and the families cloths too. When I saw this iron I felt like I owed it to myself to spend the money. I purchased an I pad the same year and told everyone this iron was by far my #1 purchase in 2011. Today I was ironing my shirt and the iron burned the palm of my hand. Steam escape out of the cord and handle area and really did a nice job burning the palm of my hand. Call Red Fern. Talked to Elona, and she said its out of warranty and I would have to pay... (read more)
★★☆☆☆
“DOES NOT LAST!”
Written on: 14/03/2013
The iron is great to use WHEN IT WORKS!! I loved the way it did not burn but just pressed so easily. However, I have had 2 of them in the last 10 years and both quit working even though I did the clean out with vinegar. Much too expensive as it does not last!!. I recently bought a new iron which is less then one quarter of the price--I miss the steaming but just will not pay that money for only 4-5 years of ironing. I can see why others gave it such a poor review and wished I had seen the... (read more)
1533Ramsay's Comment
Written on: 21/03/2013
Our iron leaks steam through the handle. It burned my hand. What's up! I call the 800 # all they say is its not in warranty and to mail it back in for repair. Ask about how much to repair and they will not say. I love the iron. But, its got to work longer than a year for the money.
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Ednashappy's Comment
Written on: 18/04/2013
If you have had the unit for under a year it is still under warranty and all you have to pay is the shipping both ways. That is easy.
I don't know why you would expect to get the repair cost over the phone, they would need to see and test your iron in order to know what repairs to do. They called me 2 days after receiving my iron, gave me the repair cost, I paid and it was shipped back. In all it was done in 7 business days.
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Ednashappy's Comment
Written on: 18/04/2013
If you have had the unit for under a year it is still under warranty and all you have to pay is the shipping both ways. That is easy.
I don't know why you would expect to get the repair cost over the phone, they would need to see and test your iron in order to know what repairs to do. They called me 2 days after receiving my iron, gave me the repair cost, I paid and it was shipped back. In all it was done in 7 business days.
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1533Ramsay's Comment
Written on: 19/04/2013
No, I had the unit for over 1.5 years.
The Iron had a malfunction and the tube that carries the steam to the plate of the iron broke and carried the full blast of steam through the inside of the unit and come out the handle and burned my hand.
I sent the iron in to the company and they agreed that this is a danger and replaced the unit promptly.
I am very satisfied. Now I have to write a response to everyone.
thanks,
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1533Ramsay's Comment
Written on: 19/04/2013
This is a reply to my comment on my Iron that burned my hand.
I call the company and they gave me an RA# to mail the unit back to them to check it out.
When they received the unit they call me promptly. The units tube that carries the steam to the hot plate broke and caused the steam to travel through the unit and out the handle. They said they would replace the unit with a new one. I got the new unit in the mail in about 5 days. They did charge me 19.00 for the shipping. The customer rep was very nice and included a few O ring gaskets for the new unit.
I have been using the new unit for a few weeks now and I AM VERY HAPPY TO HAVE IT BACK.
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Ednashappy's Comment
Written on: 18/04/2013
I would send in both of the units and have repairs done. I have had mine repaired and it was well worth the money. Similar to buying a car...you have to pay to maintain it or it will not work for you.
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★★★★★
“Best investment we have made”
Written on: 13/03/2013 by bmorgan3 (1 review written)
We purchased our iron in 2006, today is 3.13.2013 at the State Fair of Texas. I use and have used the iron at least twice a month since purchase. I love that it is light, easy to use, and steams vertically also. I have and still only use distilled water and never have any problems. I can iron approximately 10 items ( shirts and pants ) before refilling the resivoir. While visiting my family I had to use a regular iron and could not remember how... was awful. I iron my husband's button up... (read more)
★☆☆☆☆
“$300.00 ”
Written on: 02/03/2013 by zebulonNC56 (1 review written)
I bought this Iron 3 years ago at the Southern Women's Show in Raleigh NC, I watch the Demo Lady work with the Iron for over an hour and loved it. So I spent the money thinking I would not have to buy another Iron for a long time. Well I was So very wrong ! I feel very mislead and cheated. I have had to have the Iron work on once witch cost me $75.00 plus S/H.So at this point the Iron has cost me over $400.00.( I could have bought several Irons) This was just about a year ago, and it needs... (read more)
Ednashappy's Response to zebulonNC56's Review
Written on: 18/04/2013
How were you mislead or cheated? You purchased an item that you loved, it had an issue and needed repair. You had it repaired and a year or more later it may need another perhaps small repair and you are some how mislead and cheated?
Target irons are great for simple ironing if you have the time. The Eurosteam is an iron with a boiler inside to create steam pressure that you can NEVER get from a Target iron. You cannot compare the two.
I, personally, feel that over the years you will dispose of your Target irons and get a new one all the time. I will have my unit repaired and maintained as needed and have the same amazing iron years from now and not be filling up the landfill with disposable junk.
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★★★★☆
“satisfied”
Written on: 25/02/2013
I bought the iron at the fair over 2 yrs ago. Love it. Only problem I've had is I get sand when I empty excess water. Sometimes don't have enough steam to finish if more than 6 items to iron. (read more)
★★★☆☆
“Frustrating”
Written on: 12/12/2012 by MaureenA
Although this is a good iron there are definite problems with getting it repaired. Paying quite a bit for an iron you would expect that the repair service would be much better. Ours has needed repair twice since it was purchased in Feb. 2009. The first time they sent the necessary part and their repairman helped us install it over the phone. This time when we phoned they no longer send out the parts. You can either send the iron to them for repair, paying the shipping both ways and then... (read more)
★☆☆☆☆
“very poor performance ”
Written on: 11/11/2012
started out good.worked well. After 6 months then went downhill . no steam at all now and am out the money I paid since my warranty is now upby 1 month. very expensive for the quality. would run out of steam and would have to wait to fill it up. Not easy to use. (read more)
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Showing 1 - 10 of 139 Reviews
★★☆☆☆
“Euro Steam ”
Written on: 09/11/2012 by ddhouse
Totally taken in....better half & I. So it wasn't just because I'm blonde. Sales pitch person just elaborated and displayed and gushed and blah, blah, blah about it at the 2012 Mid Atlantic Quilt Show. Gone is $200 for an iron that you CAN NOT hold by bthe handle because it literally burns your palm. Spits, sputters, & yes blows steam, but is unuseable. Trying to get a replacement. Love how it took wrinkles out of anything, but too hot to hold. (read more)
★☆☆☆☆
“Please don't waste your money”
Written on: 01/11/2012 by quiltmaker (1 review written)
My husband, not me, was the one impressed by the salesmans pitch and bought the Eurosteam Iron. First off it's made in PRC. Peoples Republic of China!!!!. Not once did the salesman mention that. He let you believe it was made in Europe and of good quality. Brought it home, primed it, used it for approximately 6 hours and it quit working. Totally quit working. No light, no heat nothing. Plugged into several different places also. Contacted Redfern in Vegas and shipped it back. They... (read more)
★★★★★
“very happy”
Written on: 16/10/2012 by Debid
I bought this at the Texas State Fair. I have had zero issues with it until recently. The handle was getting too hot. Even though it was passed my 1 year warranty, they honored it and fixed it for me. turn around time was very quick. Customer service rep (Alana, i think) was very helpful and SPOKE ENGLISH!. (read more)
★★★★★
“Have been EXTREMELY happy!”
Written on: 14/10/2012 by kkwms
Like some others, I'm so glad I didn't read the reviews before getting the EuroSteam iron. I'm on this site only to find an online version of the owner's manual and was surprised to see all the negative reviews. I bought the EuroSteam Iron at a Trade Show more than two years ago. This iron has continued to be a dream-come-true. I will never go back to a regular iron. What's the secret? I'm not sure, really. I use distilled water. I fill the water only to the designated "water line", I... (read more)
★★★★☆
★☆☆☆☆
“Works Great for a While”
Written on: 21/08/2012
Worked great for a year and then the handle became as hot as the iron or hotter. Read warranty and I am out of luck! Not good for an iron I paid $200 for at a quilt show! Would definately not recommend. (read more)
Cpledger's Comment
Written on: 06/10/2012
I'm so sorry you were disappointed. I bought mine about 7 years ago. You do have to clean it with vinegar once in a while. I had it repaired once, but it's the GREATEST IRON I'VE EVER USED. I don't want to go back to another. You can go from one fabric to another, don't have to dampen cotton shirts, etc. Works on my husband's suits. Maybe you got one that wasn't good, but I'd highly recommend and am looking to get another so I won't ever have to go back to any other iron.
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Amwarren's Comment
Written on: 04/03/2013
Saying that this product is poorly constructed is a complete understatement. The flimsy plastic that houses its interior fails to adequately support the heft of the iron. The handle grip made cracking noises during my initial use, and continues to do so. The plastic handle top is unsafe--it gets too hot to hold. Further, the top piece of plastic on the handle came off to expose electrical wires, as did the entire casing around the cord, and to the bottom of the iron. You will find sturdier plastic on a child's toy. This was a very expensive iron. For $200, the iron is one hot rip off! Shame on you EuroSteam.
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★★★★★
“Absolutely best iron ever!”
Written on: 14/08/2012
I recently read these reviews after having used my EuroSteam Evolution for two years. Thank goodness I didn't see them before my purchase. I iron approximately 20 plus long sleeve 100% cotton shirts in addition to pressing/steaming several pair of men's and women's slacks each week. This experience has changed from hours of drudgery to a semi-fun, very satisfying experience. Ironing silks and polyester is a snap; no more melt marks due to incorrect temperature settings. Two negative... (read more)
Cpledger's Comment
Written on: 06/10/2012
Totally agree. Got mine at a home show.
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★☆☆☆☆
“money very much wasted”
Written on: 12/07/2012
My husband bought me this iron as a present because i still iron every thing. after a couple of uses it started spraying water all over making my clothes wet all over. now a year after purchase i turned it on and guess what people nothing it just stopped working altogether. what a piece of garbage (read more)
Purplelady58's Comment
Written on: 14/08/2012
Interesting observation. I bought mine at a Home and Flower Show more than 6 years ago. Unfortunately, I dropped it one too many times and this morning it lost its sole plate. I ran across your review. I am thinking maybe it was a manufacturing defect. I have had nothing but pleasure from the iron. The one thing that is essential is to empty it after every single use so the sediment does not build up. In addition it does require periodic "deep" cleaning per the instruction manual. I am so sorry you did not experience what I have. I am going to borrow a regular iron and hope not to burn my clothes until my replacement arrives.
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★☆☆☆☆
“Waste of Money”
Written on: 02/07/2012
This iron was purchased at the idea home Exhibition this year. £100.00 what a waste of money after the 1st time using the iron I was so disappointed. Filling up the water tank every 5 mins, what a nightmare. Iron not recommended... keep well away!!! (read more)
★☆☆☆☆
“PIECE OF SH**T”
Written on: 20/06/2012 by white5075
I liked the iron for about the first 2 weeks. This is the most expensive piece of sh**t I've ever boought!! I don't iron that much and it's already broken within 1 year. 1)If you don't mind water running all over your clothes and on the floor you are fine. 2) If you don't mind scalding the palm of your hand while you iron you are fine. 3) If you don't mind "no steam" at all while it s draining all on the floor you are fine. Holding the iron is like taking a hot pan out the oven without an... (read more)
Ednashappy's Response to white5075's Review
Written on: 21/06/2012
Sounds like you have something wrong with it. Call their Customer Service and see what they can do, it comes with a 1 year warranty.
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Showing 11 - 20 of 139 Reviews
★★★★☆
“Please with Iron”
Written on: 12/06/2012
After purchasing the iron I found negative reviews. I thought, well maybe this will not work out. HOWEVER, I really like this iron. I watched the demonstrator carefully and when the iron arrived I read all the directions and made sure to follow them exactly. The iron works beautifully -- just as demonstrated. I cannot help but think that the people who have had issues with the iron are not following the directions exactly. Of course, in all products, problems will occur from time to... (read more)
★★★★☆
“Please with Iron”
Written on: 10/06/2012
After purchasing the iron I found negative reviews. I thought, well maybe this will not work out. HOWEVER, I really like this iron. I watched the demonstrator carefully and when the iron arrived I read all the directions and made sure to follow them exactly. The iron works beautifully -- just as demonstrated. I cannot help but think that the people who have had issues with the iron are not following the directions exactly. Of course, in all products, problems will occur from time to... (read more)
★☆☆☆☆
“waste of money and time ”
Written on: 06/06/2012 by Sunday3
I purchased my euro steam iron 2.5 years ago. I am so disappointed with it !! it doesn't work as well as the demo by the salesperson. The other thing I spent a fortune - over $200 bucks, what a waste. when the steam runs out, you can forget about finishing your ironing, you need to wait for the whole thing to cool down. Another thing the steam doesn't work as well as it did initially, steam doesn't work on low very well, I have to crank it up which only causes the iron to burst out steam... (read more)
★☆☆☆☆
“A Miniature Old Faithful”
Written on: 01/06/2012 by grannykwilts
I mean it blows it's gasket at regular intervals unless I keep the steam valve open. I have been sent three new safety caps by the company but each is the same. After taking it to Ace Hardware I was assured that the O ring was seating properly and they suspected the problem was a flawed spring in the cap that was suppose to only "explode steam" to keep the iron from exploding. Now that was informative, helpful and probably very true. I wish I had read these reviews BEFORE I paid $216.00... (read more)
Ednashappy's Response to grannykwilts's Review
Written on: 15/06/2012
Is there any chance that you are leaving your iron on but not used for more than 10 minutes at a time? There is a note to quilters on the bottom half of page 9 that says to press the steam button every 10 minutes that it is not in use but plugged in or the safety feature in the screw cap will release the steam through the screw cap. Personally I am glad that the safety feature is there.
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Ednashappy's Response to grannykwilts's Review
Written on: 15/06/2012
It sounds like the safety inside of your cap is blowing. Is there any chance that you are leaving the unit on for more than 10 minutes without releasing the steam? It sounds like you are a quilter and I noticed in my manual that there is a note to quilters near the bottom of page 9 that says to press the steam button every 10 minutes or so or it may release the steam through the screw plug as a safety feature. I have really enjoyed using mine and have never had an issue with the screw cap.
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★☆☆☆☆
“Don't buy Euro Steam Evolution Iron”
Written on: 19/04/2012
I purchased a Euro Steam iron from Redfern at a Home and Garden Show. I agree with the other reviewers that say that it works best by a demonstator. I have experience with ironing and various brands of irons and I have to say this is the worst I have ever used. It only irons 2-3 garments before it runs out of steam. Watched the demonstration and the girl used it vertically to steam a suit and it worked beautifully but when I tried it at home nothing happened. I tried ironing over plastic... (read more)
★★★★★
“It certainly needs to be treated right ...”
Written on: 17/04/2012 by Guitarmom
I'm actually pretty happy with the Eurosteam Evolution Iron. I found this review site the day *after* I'd bought a Eurosteam, and I thought, "Uh oh. Have I made and expensive mistake?" But I've owned and used the Eurosteam for over a month now, and I have none of the problems I've read about in other reviews. Mine doesn't leak steam, it doesn't spit on my fabric, and the handle only warms up when I leave the iron unused and on for an extended period. It cools quickly once I release some... (read more)
Guest's Response to Guitarmom's Review
Written on: 01/05/2012
My iron should arrive this week and I'm looking forward to using it. Thanks for your review. I did pay attention to the demonstrator and yes you do have to treat this iron differently. I will be reading the user guide carefully.
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★☆☆☆☆
“Modern Day Ironing Equivalent of Snake Oil”
Written on: 29/03/2012
My mother purchased this iron for me as a gift. I did not have the heart to tell her she was hoodwinked and robbed at the home show where she purchased this joke for two-hundred dollars. Everything about this iron is third-rate from its manufacturing to its performance. Redfin's videos are also disingenuous as they say it is made in Italy. It is not, it is supposedly "Designed in Italy", but it is manufactured in China. There are now some excellently produced Chinese products, this is not... (read more)
1533Ramsay's Comment
Written on: 21/03/2013
Wow, after having this iron for more than a year. I believe your words.
It has not exploded on me like other reviews. However, the steam is going through the iron and has burned my hand. I will not,et my 9 yr old daughter use the iron. Fear for her safety.
I have called the company and got no resolved. After reading these reviews. I think in need to call an attorney and see what can be done that might wake them up.
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★★★★★
“Pricey but worth it!”
Written on: 10/03/2012 by Loretta45
I bought tHe Redfern Eurosteam iron 2 years ago at a home show after watching the demonstration. I don' t dread ironing anymore. It works on even delicate materials. No more ironing the entire pair of pants & then holding them up and still seeing wrinkles, and you don't have to keep going over the area, just a push with your finger on the steam button as you go. it's great if you can see it in action like I did. I use distilled water as they suggested and never add more water than the... (read more)
★☆☆☆☆
“Terrible and disapointed”
Written on: 05/03/2012 by Odil (1 review written)
after I bought the eurostema Original style, a year ago. After that the iron never work again. and it is so sad I dont know to whom reply. because the box only givem the yahoo.com address. that is not what I want. I want to send this piece of trash to them, so they can send me a good one. During the year I had it. I only use 10 times. Thanks, Odil Rossi. (read more)
★☆☆☆☆
“DO NOT BUY A EUROSTEAM IRON!”
Written on: 10/02/2012
I bought the Euro Steam Evolution at the LA County Fair last August and have been very disappointed for several reasons; the handle gets very hot, the iron leaks steam, and there is a very loud hissing sound long after the iron is unplugged. I called the service number repeatedly and spoke to "Alonna", who was full of excuses but offered no help other than a new O-Ring (that took 7 weeks to arrive and only made the problems worse instead of better). Bottom line: the concept of a steam iron... (read more)
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Showing 21 - 30 of 139 Reviews
★★☆☆☆
“EuroSteam Evolution”
Written on: 06/02/2012
I am in agreement with the other reviews - only works at its best at the shows. I've encountered the leakage problems as well and apparently it has now "blown its gasket". I love the little travel iron that came with it but am not very happy with the full size iron. Did provide good steam initally but I didn't find that it worked well when vertical, i.e. steaming something on a hanger. I live in the country and therefore it is hard to get service - I should have made the effort initially... (read more)
★★☆☆☆
“Worked great until the steam valve "blew its gasget!"”
Written on: 17/11/2011 by ClaudiaNichol
I bought the Euro Steam Evolution at the Ventura County Fair in August and have been using it ever since for quilting projects. I especially liked it because of the amount of steam I could focus directly on a seam and get a great crease - my quilts have never looked better. BUT, the handle gets very hot - not because of the steam or any leak from the \"not tight enough\" water hole plug, it just gets very hot. And, if you want to spray starch anything, the iron sole plate by itself does... (read more)
★☆☆☆☆
“3 words: SAVE YOUR MONEY!!!”
Written on: 21/10/2011 by zensnyper (1 review written)
I was interested in this iron when an exhibitor was demonstrating it at the PNE in Vancouver, B.C. Came across the same iron at the Vancouver Home & Design show and purchased it. Apparently this iron only works at shows. A recurring theme about the problems of the iron is the water leakage. I think (read more)
Zensnyper's Response to zensnyper's Review
Written on: 21/10/2011
For some reason, only half my review posted. This is the full one:
I was interested in this iron when an exhibitor was demonstrating it at the PNE in Vancouver, B.C. Came across the same iron at the Vancouver Home & Design show and purchased it. Apparently this iron only works at shows. A recurring theme about the problems of the iron is the water leakage. I think \"pour\" is a more appropriate term as it completely soaks your clothes through to the ironing board. Just using it now, expecting the iron to be hot enough, I pressed the steam button and water shot out of the iron completely soaking my wall, couch and floor. Going online to file a complaint, I come across their troubleshoot page. I guess the iron needs to be \"primed\" which requires the use of 1 of 2 methods. Either wait for the boiler for 15 minutes or repeat some step 5-7 times. For crying out loud, if I have to wait 15 minutes, I could have ironed 5 shirts already with my $25.00 Black and Decker iron!!! Which I will be using again! The only upside is that I didn't spend the $299.00 that some reviewers have. I paid the $150.00 show price. It's not worth the teflon pad that it sits on. Completely useless. If you're interested, I would suggest reading their troubleshoot page first: http://redfernent.com/euroiron-faq-troubleshooting.html
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Guest's Response to zensnyper's Review
Written on: 24/10/2011
i agree don't waste your money. plus I felt they lied to me. Said I could not find it cheaper any where else.
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★☆☆☆☆
“Don't waste your money.....”
Written on: 29/09/2011 by susanduboc (1 review written)
I was fooled into buying the Redfern Eurosteam iron at a trade show in Denver, Colorado Feb. 2, 2011. They show you how to really iron...like I didn't know how. With this iron they claim you can iron 8 pillow cases at one time and they will be wrikle free. Wow! my dream iron. I can justify the $$$$$. So, stupid, such a waste of time and money on this Redfern Eurosteam iron.... It won't iron 8 cases at once, it won't even iron one case wrinkle free. The iron takes forever to produce... (read more)
★☆☆☆☆
“This is a dangerous iron”
Written on: 23/08/2011
Impressed by a presentation at the Home Show, my three girlfriends and I each bought one of these irons. The apparent stellar performance however, did not continue at home. The iron goes from releasing water all over the fabric to burning your hand while attempting to use it. Unlike the demo, ironing one side of a piece of clothing does not remove wrinkles from the other, nor does holding it over buttons to smooth fabric.. None of us is able to hold the iron without a facecloth wrapped... (read more)
Guest's Comment
Written on: 02/11/2011
I would suggest that maybe you havent tightened the nob where you put the water in. I have had mine for 5 years and LOVE it. Never have yet burnt my hands. I sew, crafts, have 5 kids so am forever ironing everything including tea towels. Try again something is very wrong if you are burning yourself. I have many family members and friends that have purchased them after me and love theirs. If it pours water all over when your steaming you have put to much in or need to clean it. You are suppose to use distilled water. That is ultra critical.
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★☆☆☆☆
“I have tried to use this iron several times since my...”
Written on: 19/05/2011 by Priscilla Pride (1 review written)
I have tried to use this iron several times since my purchase. I even sent it back to Redfern and they checked it over and said it was working properly. So I guess if instead of steam you want wet fabric it is working properly. And if you don't mind getting your hand overheated if you use for any length of time then it is working properly.
I feel I threw my $200.00 in the trash for all the service I have gotten out of this iron.
I WOULD RECOMMEND THAT YOU DO NOT BUY THIS PRODUCT
i WOULD...
(read more)
Guest's Response to Priscilla Pride's Review
Written on: 15/06/2011
I agree - so sorry I bought mine - got it at a quilt show - it leaks, never know when to add water, using steam up really quickly - only good point was the one and off switch..sigh!
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Guest's Response to Priscilla Pride's Review
Written on: 08/08/2011
WITH EURO STEAM YOU HAVE TO LET THE WATER HEAT TO MAKE STEAM. IF YOU GET YOUR HANDS OVERHEATED THEN YOU ARE DOING SOMETHING WRONG. THIS PRODUCTS EXCEEDS EXPECTATION.
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Guest's Response to Priscilla Pride's Review
Written on: 17/11/2011
I totally agree that the handle gets very warm - for me, I can deal with it because I use the iron for my quilting projects so don't hold it for long periods of time. You do have to wait for the fresh water to heat up before you get steam again.
Will write my own full review. Claudia
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★★☆☆☆
“Replacement O rings which keep steam from escaping...”
Written on: 08/04/2011
Replacement O rings which keep steam from escaping were $15.00 for three (3). Replacements should have been around 50 cents. The iron and prts are way overpriced. (read more)
★★★★☆
“ I like the iron. The steam from the iron actually...”
Written on: 01/04/2011
I like the iron. The steam from the iron actually irons the clothes. It does a great job. Using steam, rather than a hot iron, seems easier on the clothes.
The water runs out too often though. It needs to be refilled more often than a traditional steam iron. Users have to be patient because when refilling the iron,it must be turned off and it takes a few minutes for the water to heat up in the iron before you can start using it again. I would still recommend the iron though because it...
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Kdontje's Comment
Written on: 19/10/2012
I totally agree! I bought mine at the Iowa State Fair and I love it. I would never have a traditional iron again. It is so much faster and does a wonderful job. I have never had water spew out and the handle has never been hot. It was worth every penny. It actually seems to bring new life to many of my clothes and they don't wrinkle as quickly as they do when ironed with a conventional iron.
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★☆☆☆☆
“Home show demonstrator promised the iron would steam...”
Written on: 18/03/2011
Home show demonstrator promised the iron would steam for more than one hour. It doesn't even last 10 minutes. Spews water, ruins clothes.
Repair on warranty is at your shipping cost and "repair fee".
Very poor quality item, undependable, unreliable. Save your money, buy a $30 Chinese iron instead!
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★★★★★
“I truly love this iron...I have properly maintained...”
Written on: 20/02/2011
I truly love this iron...I have properly maintained it....and it's as good as the day I bought it at the home show. I know this iron will last a long time. I use distilled water and clean the tank faithfully every 3 mths. As well, like any electrical item, I don't leave it plugged in and turned on for several hours at a time. This iron performed perfect results on a wedding gown, 2 Scottish kilts and several window treatments, not to mention the regular ironing tasks. As an avid sewer, I... (read more)
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Showing 31 - 40 of 139 Reviews
★★☆☆☆
“I do love this iron when it works. However, it has...”
Written on: 15/02/2011
I do love this iron when it works. However, it has frightening moments when it literally explodes with steam from the front handle area. I mean explodes !!!!
It is very sudden can make you jump if you aren't expecting it.
I would love to find a similar iron from another maker if there is a better one on the market. There may be a crack in the base, though I have NEVER dropped or mishandled it.
I worry about it's safety as a result.
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★★☆☆☆
“I have TWO of these EUROSTEAM irons.... yes they work...”
Written on: 14/02/2011
I have TWO of these EUROSTEAM irons.... yes they work well WHEN they work. Durablity is a serious problem.... They spit, they overheat, they require frequent refilling, they melt and the cord on one needed replacing. I don't know why they are so costly when they are so 'disposable'. I really enjoyed using it (when it worked) I quilt and it was great for that. Each iron lasted less than a year - so if you are willing to pay that much each year then give it a try. I would really like to... (read more)
★★☆☆☆
“Purchased the iron at a home show. Demo was great. ...”
Written on: 29/01/2011
Purchased the iron at a home show. Demo was great. We felt a bit pricey but made the purchase anyway. It is very overrated. It does a good job ironing everything however there were problems. The handle gets very hot. The steam button constantly sticks. It runs out of steam in about two or three garments. Have to let cool down before refilling. The back plate cracked and had to be replaced. It is much heavier than a normal iron. I will not buy another one. (read more)
★★☆☆☆
“I bought this iron at a trade show. The demonstration...”
Written on: 18/12/2010
I bought this iron at a trade show. The demonstration was very convincing but when I began to use it I was disappointed. It runs out of water quickly and you end up filling it 3 or 4 times per ironing session. My biggest compaint about it is the handle. After about 6 months I noticed the handle was sticky. With time it is getting worse and worse. I have now had to take nail polish remover to see if I can get off the gummy coating that is all over the handle. If I can't get it off I will not... (read more)
Guest's Comment
Written on: 26/06/2011
Yes, I have this problem too!! I was getting so frustrated and happened to Google 'sticky handle Euro Steam iron' and found your comment! Today I tried 409, Magic Eraser and Goo Gone--nothing worked! I'd love to know if you find a solution. I don't like using it with that sticky handle :(
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Guest's Comment
Written on: 15/08/2011
Same problem, feel a little ripped off...I wrapped the handle in a gauze pad. It's just the right size and feels a lot better. The stickiness won't wash off. The handle must be made from the wrong material.
Don't buy this iron.
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Deniseb's Comment
Written on: 15/08/2011
I had the same experience. You can't get rid of the stickiness. I just wrapped the handle in gauze. I used a gauze pad from our first aid kit - it's the right size. It fixes the problem, but it's ridiculous to have to bandage your iron handle isn't it?!
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★★★★★
“I have tried over 20 irons from 50 dollars to $600.00...”
Written on: 09/11/2010
I have tried over 20 irons from 50 dollars to $600.00 and this one it's the BEST. No settings no starch needed and it's super fast. The downfault is that you have to constantly put water but with the time you save it's worth every penny. Everyone in my family owns one now. I cAN SEE MYSELF WITHOUT IT. (read more)
Guest's Comment
Written on: 02/04/2012
Just wait till you you've had it for a bit more; I guarantee you won't be raving about it when the water starts spewing out and the steam is comeing out of where you pour in the water and the handle and steam buttom are too hot to touch. Read your warranty and see how far you get with that! It's an expensive PIECE OF JUNK!
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★★☆☆☆
“I bought this iron on a sewing show 3 years ago. At...”
Written on: 23/10/2010
I bought this iron on a sewing show 3 years ago. At home I noticed that a piece broke off. When I tried to contact the customer service, I thought that this company is actually not existing. Neither e-mail nor telephone was answered. So I thought that $300 were a waist. 3 weeks and several e-mails later I finally got a mail from them. But as an inpatient sewer I tried the iron meanwhile, liked it and never send it in.(warranties anyway do not cover labor)
Once it's heated up to steam (after...
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★★★★★
“I have had this iron for about 4 1/2 years and it...”
Written on: 11/10/2010
I have had this iron for about 4 1/2 years and it dropped and now will not heat up. While trying to find someone to repair it I have gone thru 3 other irons trying to find one that will work as good as this one. Finally found an on line site where I could purchase a new one and I am. Yay will finally have the best iron anywhere back again. (read more)
★★★★★
“Have owned my Eurosteam for 6 yrs, sending it in for a...”
Written on: 19/09/2010
Have owned my Eurosteam for 6 yrs, sending it in for a minor repair now. I'm also going to purchase a second one in case this ever happens again. I despise ironing but this iron makes it so much easier. For those of you who dislike it, you must be doing something wrong.
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★☆☆☆☆
“I just bought this iron at the Vancouver Design Show,...”
Written on: 14/09/2010
I just bought this iron at the Vancouver Design Show, and it seemed to work at the show, but the one I brought home is a different story.
I bought it to use it vertically and iron hanging clothes. Even on its strongest setting, the iron is not efficient, and does not take care of more than half the wrinkles.
After I steamed my shirts, I had to lay them on the ironing table, and iron them the normal way; which my $20 iron did just as good.
Overall, a total waste of money!
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★★★★★
“I bought this iron from a home show on January 28,...”
Written on: 02/09/2010
I bought this iron from a home show on January 28, 2006. I have loved it! It just now stopped working correctly - not sure why yet. But the fact that it can be used on all fabrics - even the most delicate - with no fear of burning, melting or krinkling makes it worth the extra cost. I'm going to another home show tomorrow to get a new one and then will have the old one repaired for a backup. I'm lost without it! (read more)
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Showing 41 - 50 of 139 Reviews
overview
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• The number of reviews
• How recent the reviews are
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Ednashappy's Response to PhylMer's Review
Written on: 18/04/2013
Have you called to see about repairs? I had a hot handle and steam escaping, sent it in and had it repaired now it is working like a dream!