Redfern Eurosteam Reviews

★★★☆☆
2.6 / 5
172
40% of users recommend this
  • Ease of Use

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  • Style

  • Service & Support

  • Value For Money

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Redfern Eurosteam
Redfern Eurosteam

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Latest Reviews

★☆☆☆☆

“Disappointed”

Written on: 15/06/2015 by Joel433 (1 review written)

my Euro Steamer is 14 months old. Has been putting out more water recently, more than just steam. Today I hit the steam button @ water poured out of the bottom of the iron. Of course it is out of warranty. I paid around $ 200 for this unusable steamer at a quilt show. Would not recommend this to anyone. A big waster of $$ … Read Full Review

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★★☆☆☆

“No On This”

Written on: 25/05/2015 by mrsclean (1 review written)

I purchased this Euro Steam Iron at a quilt show and did work fine for about 1 month but then I noticed the handle was becoming extremely warm. Also, I followed the instructions for cleaning and never left water in it. Now it is always dirty inside and the handle has become so hot I can't even use it. Really am disappointed because I spent so much money on it… Read Full Review

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★☆☆☆☆

“Horrible waste of money.”

Written on: 07/05/2015 by BryannaShepherd80 (1 review written)

When I first purchased this iron I loved it. Followed all directions for care. But, now, it leaks horribly. The handle is so hot I cannot hold onto it. Buyer BEWARE!!!!!!!!!!!!'… Read Full Review

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★☆☆☆☆

“Worst quality EVER”

Written on: 07/05/2015 by Dominguezbr289 (1 review written)

I purchased two of these (first mistake) at quilt shows. When they work you can't beat them but that is very short lived. When you call for service you get to pay shipping both ways and the repair. If that would have solved the problem I would have been ok with that but soon after you get it back it will start doing the same thing or something else all over again. One customer service person told me that they are not for quilters. Why in the heck do they sell them at quilt shows? All of… Read Full Review

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★☆☆☆☆

“Don't like the Euro Steam Iron AT ALL”

Written on: 05/05/2015 by Ladychip (1 review written)

I despise the Euro Steam Iron. Had it over a month and am told I don't know how to use it! Ha! They must not have much faith in their product since they don't offer a money back guarantee. Although it says on the receipt, in small print, of course, that sales are final, someone should point it out b/c the credit card receipt is stapled over the "no refund" section. I would never buy something that has no return guarantee. I can iron a blouse in the evening and it looks just ok, hang it on… Read Full Review

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★☆☆☆☆

“Hate this iron”

Written on: 29/04/2015 by DTEnVA (1 review written)

I purchased this iron at a home show about a year ago. I was promised it would not leak water while ironing which was the main reason I was looking for a new iron. Well, not only does it leak it saturates the clothing. I went back to using my old inexpensive iron but keep trying this iron and every time I use it does the same thing LEAK! Save your money because this iron is not worth the price you will pay!!!!!… Read Full Review

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★★☆☆☆

“Great at first”

Written on: 27/04/2015

I am a sewer and use my iron daily. I loved this iron at first. It did a great job and I could iron any fabric from very delicate chiffon to cotton shirts. But after a number of months the handle starting getting hot. I changed the o ring but it didn't help. It also started leaking. I called the company and they sent me a new valve which worked for a while but then the handle started getting too hot to hold and it started leaking. So many of the reviews are the same so it seems like the… Read Full Review

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★★★★★

“TRULY A "NEXT GENERATION" IRON”

Written on: 28/03/2015 by Jackie275 (1 review written)

This Eurosteam Next Generation Iron has been the most important of all my recent purchases for my home. This is absolutely the BEST IRON EVER....it does everything you want it too and more and all without any burns on the arms or hands. I highly recommend this iron to everyone; you will wonder why you did not have it before now. I LOVE IT! There is no negative thoughts that enter my mind about this iron. Try it, you will love it… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 27/03/2015 by NancyWatt (1 review written)

I bought my first Eurosteam at the Calgary stampede and love it for the first few months till it started getting to hot. I returned it and it was found to have a faulty boiler and they replaced it. The next one worked great for about 4 months before the steam control dial broke. Because I had already returned one that was faulty the second one only had 30 day warranty. They have very little faith in their product and very poor service would not recommend this iron to anyone… Read Full Review

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★★★★★

“Fabulous!”

Written on: 24/03/2015 by MillieO (1 review written)

I have ad my Euro steam iron since January, 2007. I used to buy an inexpensive iron about once a year....but this iron is FANTASTIC!!! Steam ironing is fast and easy and tireless. It is still in great condition but may buy a newer model this year… Read Full Review

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★☆☆☆☆

“Handle too hot to touch”

Written on: 01/02/2015 by Ruth197 (1 review written)

I purchased this iron on the premise that people had 20-year old appliances that were still going strong. I've had it for a little over a year and the handle is getting so hot I burned my hand today - wearing a glove. I've replaced the 0=ring and no improvement. The frustration is trying to locate a number to even call to talk to someone… Read Full Review

Ednashappy's Comment

Written on: 16/03/2015

You can contact Redfern Enterprises USA at 1-877-462-5757 or Redfern Enterprises Canada at 1-877-387-7770.

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Beachypat's Comment

Written on: 16/03/2015

I want to revise my review of the Eurosteam iron/boiler. I did finally find a number to call and an email address. Once in touch with the distributor I received phenomenal service My iron has been repaired and is back home and working as anticipated when purchased. All is happy on the homefront.

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★★★★★

“I have purchased 4 irons.”

Written on: 23/01/2015

People come to my home for me to iron or steam clothes, specially during prom season and the holiday season. This device is great. I use one for 2 years then give it away as a gift and purchase another unit. The lady I buy my units from is a great teacher. I am a single man and I use my iron at least twice a day. It is well worth the investment. I clean my unit every month. I have met lots of women who wants their teenager to look great at all 3 proms they attend without going to the dry… Read Full Review

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★★★★★

“Ironing made easy!”

Written on: 08/01/2015 by jwEngland260 (1 review written)

I purchased this iron 7 months ago and I love how it performs. Exactly as demonstrated prior to my purchase. Every jean I own now has sharp creases in them and it certainly revived them from the tired looking garments they were prior to the Eurosteam Iron. It does take a while to heat up which I knew at the time of purchase. It does 8 pairs of jeans before I need to refill which is not a problem being as this iron does the work very quickly and efficiently. All pertinent info I needed to… Read Full Review

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★★☆☆☆

“Bad deal”

Written on: 04/12/2014 by Adan170 (1 review written)

I purchased one 2 years ago on QVC. It was a great iron and I particularly liked ironing with steam without a burning hot plate to scorch my clothes. Unfortunately, it died after about a year. I bought another one it also died after about one year. I sent the second one back to Redfern for repair and they were going to charge me more to fix it than if I purchased a new one (plus shipping). Poor consumer service… Read Full Review

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★★☆☆☆

“Sucker”

Written on: 05/11/2014 by Ashly269 (1 review written)

I am ashamed to say I purchased this iron on the spur of the moment after watching a demo at a quilt show. What a stupid thing to do. The handle gets very hot, water flows out when pressing steam button etc. Not happy at all. So sorry I didn't read reviews before purchasing. It's also very heavy… Read Full Review

Ednashappy's Comment

Written on: 16/03/2015

Did you contact Redfern Enterprises to see if they could help? I did and I had my unit repaired and it works perfectly again. After the first year you have to pay for repairs but it is worth it.

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★★☆☆☆

“handle too hot”

Written on: 31/10/2014 by Noble483 (1 review written)

Loved it at first, told everybody how great it was, even enjoyed ironing, then it happened, the handle got too hot. I did use it for two years. Put a new o-ring on it but that didn't fix the problem. I hate the thought of using a normal iron but at least the handle won't burn me… Read Full Review

Ednashappy's Comment

Written on: 16/03/2015

I sent mine in for repairs when this happen for me. They replaced the valve and the unit as worked well since.

They also let me know to clean the boiler with 1/2 vinegar and 1/2 water every 2-3 months. I do that now and I have not had another issue.

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★☆☆☆☆

“200.00 lesson learned. ”

Written on: 30/10/2014 by D621 (1 review written)

Buyer beware. This is a 200.00 piece of junk. Shame on me for falling into the category of impulse buyer. The demonstration was pretty impressive. Unfortunately the performance at home was nothing close. Water pours out all over everything. I've followed the directions. Not overfilled. It cools off and then you have to wait to use it again. Not impressed and embarrassed that I fell for it. I now have a 200.00 boat anchor. Shame on Redfern… Read Full Review

Ednashappy's Response to D621's Review

Written on: 16/03/2015

Why do you say shame on Redfern? Did you call them and let them know what is happening? People shouldn't be so quick to blame if they have not tried to find help.

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D621's reply to Ednashappy's Comment

Written on: 16/03/2015

I in fact did contact Redfern and was told in no uncertain terms that they would not and didn't have to do anything to remedy the situation. I was advised to look at my receipt which clearly states no refunds no exchanges. Maybe you should get all the facts before you use the Internet to chastise someone for being "so quick to blame".

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★☆☆☆☆

“Beware”

Written on: 08/10/2014 by spalser (1 review written)

This iron is a $200 piece of junk. Worked great in the beginning but after a while the handle started to get hot. I paid another $20.00 to send it off and get repaired and they sent me back another one. I used that maybe 6 times and the handle started to get hot again. Now after $250.00 including tax I have a piece of junk. They will gladly allow me to send it in and they would fix it for an additional fee. Like I have a big "L" on my forehead. Seriously...............don't do it. Save… Read Full Review

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★★★☆☆

“handle hot”

Written on: 13/09/2014 by truelytwo (1 review written)

My Eurosteam iron's handle is so hot, I can't use it without a pot holder or glove on my hand. What would cause this issue? It still irons fine, but it scares me. I've had it sitting on my ironing board and loved it when I first got it. For as expensive as it was (got it at quilt show and the vendor has not returned the last couple of years.) I still have the travel iron - new in the box, but need to know where or if this can be repaired. It says return to place you bought it - which… Read Full Review

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★☆☆☆☆

“READ BEFORE BUYING”

Written on: 09/09/2014 by HomemakerReviewCenter (1 review written)

I bought a Redfern Eurosteam Iron at a trade show, from one of those demo booths It takes quite a while to build up steam, and then emits a steady stream of steam constantly-whether down on fabric or upright. Because the steam does not shut off when the iron is parked upright, water is wasted, causing the iron to require refilling often. However, you cannot open the iron while it is hot or scalding steam will spurt out the refill port when the cap is removed. There are only three steam ports on… Read Full Review

Sewsyracuse's Response to HomemakerReviewCenter's Review

Written on: 20/05/2015

If you read your instructions you would know you are not supposed to leave it in the upright position. I love this iron and use it every day with my sewing business. It is in the down position and on for hours. I do release the pressure when I think of it be depressing the button for a split second. I do not find that it wastes water by sitting idle. Parking it upright cause the loss and you are not following mamufacturers instructions,

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