UK Host4U www.ukhost4u.com Reviews

★★★☆☆
3.4 / 5
66% of users recommend this
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UK Host4U www.ukhost4u.com

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Latest Reviews

★☆☆☆☆

“complete waste of money”

Written on: 01/08/2014 by exportt (1 review written)

Right, so as I am writing this review our website and e-mails are down (again). Can not wait until our contract ends and we will move ourselves to another provider. Complete waste of money. It might be cheaper than others, but when you are a company, that works online all the time and can't write / receive important e-mails - you get a damage, worth more than 100x hosting fees in one day.. Complete joke. Online support is OFFLINE, when you call to the office answer machine says it is staff… Read Full Review

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★★★★☆

“Real People in support”

Written on: 22/07/2014 by Stingrat (1 review written)

I have had a couple of small problems over the past couple of years with UKHost4u but nothing major. I have always found their support first class and feel I can trust them to look after my sites. I like the fact that their email support seems to work all hours with real people at the other end. I have had little downtime and help when I needed it and that is all I can ask for… Read Full Review

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★★★★★

“Excellent, Helpful & Patient!”

Written on: 12/07/2014 by onCoyle424 (1 review written)

I was new to web hosting and had a few teething problems at the beginning but that was mainly due to my ignorance and inexperience, but all the problems got sorted with minimum ease and the staff is extremely friendly, helpful and patient with novices like me, I would definitely recommend to a friend I have been with them now for over 2 years and they have had no downtime on the website to my knowledge Thanks James … Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 03/07/2014 by skattie (3 reviews written)

I found this bunch extremely unhelpful They made no effort to understand our problems, and offered no support in finding a solution. The solution was to move away, all is good now… Read Full Review

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★★★★★

“Simply the best”

Written on: 24/06/2014 by alexandergh (1 review written)

As a novice to webhosting I was very grateful for the help and patience of the whole team of UKhost4U without them I would be lost, they always respond to any question you put to them. I am sure the website I am building will be a success, It is good to know there is help when I need it. If there was more than 5 star awards I would give them full star rating. I am now not afraid of making mistakes as I know there is a fantastic team to help me. How long it would take to setup I am not sure yet… Read Full Review

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★★★★★

“Excellent Technical Support”

Written on: 05/06/2014 by Jamaza (1 review written)

Their tech support did an excellent job helping us fix some very urgent server issues… Read Full Review

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★★★★★

“Customer support”

Written on: 08/05/2014 by Mazlab46 (1 review written)

I have been with UKHost4U for about 15 years after two unsuccessful web hosts...one where there were so rude to women and even got my husband to listen in one day to hear what it was like. Then I found this fantastic host called UKHost4U. I never looked back. Dont treat a woman like an idiot and so helpful. I have just been through a big problem cancelling some sites that we no longer need to use and resetting another to my prime account and the help via email was second to none. The guys I… Read Full Review

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★★★★★

“Probably the best Website Hosting company out there.”

Written on: 17/04/2014 by MalcC (1 review written)

I've been using UKHost4u for several years now for personal as well as charity and NGO websites. Not only are they right up there for value for money, but their support is reliable and efficient when ever I've called on it… Read Full Review

Nchalmers's Response to MalcC's Review

Written on: 25/04/2014

Although I use UKhost4U as a host of 2 web sites, I lost email due to the registrar updating their site - the domain name was suspended, UKhost4U went above and beyond their support levels and resolved a complicated issue, that they did not originate or were responsible for. Well done!

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Malcc's reply to Nchalmers's Comment

Written on: 25/04/2014

That sounds typical of their customer care. I chose to stick with UKHost4u as the registrar of my domains.

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★☆☆☆☆

“Rubbish Support”

Written on: 24/03/2014 by McCormickvj325 (1 review written)

The Orginisation I support has been a customer of UKHost4u for a number of months and they have on of the worst support Staff have encountered. They have no clue on how to offer concise or relevant information they never seem to get things wrong. Their Support staff offer nothing in the way of information which will help and I feel that this is a major failing. I would avoid this outfit like the plague I will be migrating the site to another provider. Absolute amateurs… Read Full Review

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★★★★★

“Hosting Packages and Customer Support”

Written on: 20/03/2014 by KandleBay (1 review written)

I had a problem with my website (my fault) and raised a ticket. I received a lightening fast response. Customer Services are brilliant. Extremley helpful and very patient. I'm really impressed with how quickly my ticket was dealt with. Nothing is to much trouble for them. Would highly recommend ukhosts4u. Great website packages and hosting. Excellent customer service. Reliable and professional service. Great pricing for what they offer. A full range of free software to get your website… Read Full Review

Ukhost4U's Response to KandleBay's Review

Written on: 17/04/2014

Please can you contact me by email as I would personally like to review these support contacts to see what went wrong? We actually get normally nothing but good feedback for support so I will be interested to see what has went wrong in your case.

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★★★★★

“Support - Great Service.”

Written on: 04/03/2014 by TraceyP69 (1 review written)

I had an email problem, created a ticket and within minutes a support guy had followed up on my problem. After a further explanation from myself the problem was solved. The member of support was very pleasant and very helpful. It's times like this that confirm you've chosen a great hosting company. Thanks UKHost4U… Read Full Review

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★★★★★

“ukhost4u get my vote every time for hosting AND ...”

Written on: 24/12/2013

I recently received an email from Will of the ukhost4u customer support team explaining that one of my sites had been hacked. He had already solved the problem and was advising me as to what the problem had been and what had been done to fix it. I asked for greater detail and Will sent two further detailed explanations to help me. It is all very well having a host who will fix a problem but it is another thing entirely to be treated respectfully when you haven't got a clue what happened… Read Full Review

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★★★★★

“Very Good Hosting”

Written on: 24/12/2013

I have been hosting with them for a number of years and have been very happy with both the hosting and the customer support. I have been able to call them when needed and be guided through the task in hand! … Read Full Review

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★★★★★

“Good help desk”

Written on: 17/12/2013 by iainfisher (1 review written)

A few times I have written to the helpdesk for support, such as setting up email on a new version of Windows, or problems with features of my website, and the replies are helpful and informed, and have always solved my problems… Read Full Review

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★☆☆☆☆

“I paid for a hosting on 29 october 2013; after 1 day i...”

Written on: 17/12/2013

I paid for a hosting on 29 october 2013; after 1 day i just changed my mind and asked for a refund! I spoke with their online customer support and they told me to send them a ticket! Sent them a cancellation request and after that nothing happend and i considered the problem done...! After 6 weeks... i didn't receive any payment. When i asked what's going on, they told me, i didn't confirm their email (which i never RECEIVED IT!!!) but we can resolve this with a new confirmation email! I replied… Read Full Review

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★★★★★

“An extremely satisfied Customer”

Written on: 22/10/2013 by xixray (2 reviews written)

After a disaster with my PC's system I reset my PC to factory settings. Then the real problem started; I couldn't get to my website to update it. I tried everything but failed. Last resort; contact Support! I was pleasantly surprised to see how quickly they responded to my plea for help. I was contacted within the hour (that's ultra fast compared with most Support teams I've dealt with!) The voice at the end of the line was courteous, friendly, knowledgeable and extremely patient. He had my… Read Full Review

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★★★★☆

“Php and MySQL - Works Wonders”

Written on: 23/08/2013 by Jipper (1 review written)

My online site has been described as pretty fast by the users (over 200) and I have been with UkHost4U for over five years. There has been occassions where things have gone wrong, but the service support (in particular the people we spoke to have been tremendous - they sorted a major issue I had today within the hour - thanks). I have also had help via the telephone and they have assisted me completely. Looking forward to another five years - especially with the SQL servers to play… Read Full Review

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★☆☆☆☆

“So many problems”

Written on: 28/07/2013

There has been so many problems with this host. Both with hosting and with domain handling. They even cancelled one of my domains without sending even a single reminder. The hosting is sketchy at best and the customer service is incredibly poor… Read Full Review

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★★★★★

“Telephone support”

Written on: 10/07/2013

Needed help with an email issue. Ukhost4u sorted me by phone in minutes. Very impressed… Read Full Review

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★★★★★

“Fast and clear”

Written on: 07/07/2013

UKHost4u advised of changes they were making. I had a query about this and the response was quick and detailed in a way that was easy to understand… Read Full Review

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