Reeds Rains Estate Agents Reviews - www.reedsrains.co.uk

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Latest Reviews

★☆☆☆☆

“Complete and Utter Rubbish (Rotherham Branch)”

Written on: 06/08/2014 by 407Monaghan (1 review written)

My property has been on the market with Rotherham Reeds Rains for 7 months! and in all that time I had one viewing which actually came about as a result of another house on the street attracting a couple to view it as they saw mine up for sale at the same time. The experience as a whole with Reeds Rains has left me with a bad taste in my mouth. The Rotherham Branch seems incapable of keeping staff which is worrying to say the least. The Branch has now gone through (to my knowledge) 3 Branch… Read Full Review

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★☆☆☆☆

“Have no idea how to sell houses”

Written on: 14/07/2014 by sperger (1 review written)

We are selling my parents house after they both died and my brother chose Reeds Rains based on their promise of a quick sale and the impression they gave of being a professional and competent team, committed to selling properties and knowledgeable about the local area. After a month when I checked in with my brother he said that there had been no viewings and no further communication from Reeds Rains. After a further 2 weeks I heard from him again that there had still been no communication from… Read Full Review

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★☆☆☆☆

“Staff of low intelligence”

Written on: 10/07/2014

Have rented a central manchester property through Reeds Rains for some time. On taking up the tenancy we had to amend a number of issues on the inventory - they claimed to have had the property professionally cleaned (and presumably charged the previous tenants for this) when they clearly had not; when they did send someone round it was just one of the girls from the office! The property was in a general state of disrepair but no attempt was made to fix broken door handles / replace light bulbs… Read Full Review

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★☆☆☆☆

“Do not waste your time with Reeds Rains”

Written on: 02/07/2014 by kelly k (2 reviews written)

The agent seems very keen to sign you up promising to give you the best service available Ha! Promise updates every 28 days not once did they do this in four months.They tell you they have lots of interested parties in your area, we had one viewing from that!!!They also failed to follow up any viewing with a phone call so there wasn't any feedback from that.Abysmal service a complete waste of four months!… Read Full Review

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★☆☆☆☆

“Durham selling a house - inexpert and inactive”

Written on: 30/06/2014 by Stephen12321 (1 review written)

My house sold more than one year after it was placed on the market, and for £19 000 less than the original asking price. When I instructed Reeds Rains to market the property for me, I said that I wanted to sell the property quickly. The asking price suggested was £140-£150k, and I chose £143k as the lower end of that range - expecting someone might make an offer of, say, £139k. I waited 8 months for my first offer. This was after me taking the initiative to reduce the price after 4… Read Full Review

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★☆☆☆☆

“A BUNCH OF DISCRIMATING STUCK UP *****”

Written on: 11/06/2014 by Piercemt303 (1 review written)

THESE BUNCH OF STUCK UP IDIOTS DO NOT GIVE A DAMN I HAVE A FAMILY MEMBER THAT HAS HAD A MAJOR STROKE AND IS NOW UNABLE TO SPEAK BUT VERY LITTLE AND ALSO WALK VERY LITTLE AND I HAVE MESSAGED THESE STUCK UP UNCARING BUNCH OF ABSOLUTELY USELESS ***** QUITE A FEW TIMES ABOUT ASKING THE ACTUAL OWNER OF HOUSES AND EXPLAIN MY CIRCUMSTANCES AND HAVE THEY RESPONDED THE SIMPLE ANSWER IS NO,I AM ON BENEFITS AND PARTIALLY DISABLED MYSELF BUT DO THESE USELESS STUCK UP ***** CARE SIMPLE ANSWER AGAIN NO THEY… Read Full Review

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★☆☆☆☆

“Trained to treat ppl like thick shiteee”

Written on: 08/06/2014 by Fitzsimmonsuk357 (1 review written)

I have been ringing the agency for the past week to confirm the collection of keys time for tomorrow as have to organise movers and be out by 12 on this council property. The estate agents receptionist has not been forwarding my calls to the agent but has been ensuring me that I can go in to collect keys at 9am. I get a call today, the day before the move date from the agent- so he is actually alive huh - two minutes before their closing hours at 5.30pm today. His brief message to me was that… Read Full Review

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★☆☆☆☆

“The most incompetent and arrogant, unprofessional bunch of”

Written on: 07/06/2014 by Talana431 (1 review written)

I cannot overestimate the appalling poor level of service over 10 years. They leave people with water flooding through electrical systems for weeks, they are aggressive and arrogant- defensive of their own positions however indefensible their behaviour. They could not give a damn for their landlords, tenants or anyone else even remotely associated with them. For your own well being - have NOTHING to do with them… Read Full Review

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★☆☆☆☆

“STOP ! before the mortgage advisor sale”

Written on: 03/06/2014 by Katrina489 (1 review written)

The interview was fine. Everything explained and we were fully prepped with documents FOR submission to a lender. 5 weeks in and having received several emails of "Final checks, almost there" waited & waited & waited & then 7 weeks later were advised there had been an IT fault and our application was not accepted immediately & no survey instructed. Advisor blamed the lender 100% which is not professional. Then advisor blamed us. Then they blamed solicitor. COMMON DENOMINATOR - REEDS RAINS… Read Full Review

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★☆☆☆☆

“Worst Estate Agents Ever Seen”

Written on: 24/05/2014 by DulceSchaefer (1 review written)

To all reading this, whatever you do dont rent any property from Reeds Rains in Middlewich. First of all after completing all the application forms they lost it and i had to complete another which delayed the move by 1 month and was never given an apology or explanation where my personal details had gone. Next when i complained to the Landlord and the agency about the house we were renting that was ridled with damp and mould we were given 2 months notice to leave the property. During a visit to… Read Full Review

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★☆☆☆☆

“Lying, dishonest and unprofessional ”

Written on: 24/05/2014 by 182Kelleher (1 review written)

Procedures are not explained correctly, poor communication, flippant responses when ringing with genuine concerns. Expect surprise bills in the post. They will tell you anything just to get their fees/commission. I was so disappointed, to have to ask directly, are you being honest about procedures, is this true... after initial lies, they continue to blatantly charge you for things that were not identified. I would be happy to pay for fees which are explained correctly and expected… Read Full Review

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★☆☆☆☆

“Totally unprofessional ...... No communication...”

Written on: 20/05/2014 by Korbin354 (1 review written)

Poulton le fylde branch.... Don't bother,they don't.no return e mails or telephone calls wasted my time over two weeks from initial meeting… Read Full Review

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★☆☆☆☆

“Changed my receipt”

Written on: 06/05/2014 by Jolly123 (1 review written)

I viewed a house in bolton I paid my deposit while the guy wrote the receipt I looked round again he then passed it back to me and I thought nothing of it. I was later asked for more money that's when I looked at the receipt it had been clearly changed from the 500 he had originally wrote. I paid them as had no other choice. But I got my own back! Skanks beware of this company! I have a feeling it could be family run in bolton, or was when this happened as I got nowhere when I tried to… Read Full Review

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★☆☆☆☆

“Stay clear of these Chorley incompetents”

Written on: 29/04/2014 by Reevesez170 (1 review written)

We wanted to rent a house (marvelled on the website as stunning) and was shown round very quickly as there were other people there. We paid the (outrageous) admin fee after being told there were many people after it. There then ensued 4weeks of trying to get another appointment to look round properly, apparently the tenants were ignoring the estate agents. Really? For 4 weeks? No-one returned my calls, the person dealing with it was always 'just leaving' or 'still on the phone'. No e-mails were… Read Full Review

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★☆☆☆☆

“Worst Company in Britain?”

Written on: 25/04/2014 by MaryHopkins500 (1 review written)

What a terrible company to deal with. They are only concerned with getting as much money as possible, without doing anything to earn that money. I have just sold my house through the Formby branch and frankly I may as well have sold it myself. They were constantly ringing up asking us what was happening with the sale and for us to contact our solicitors. Even now after the nightmare is over we still have NOT received a sales brochure from them. Whenever we rang up to get a progress report from… Read Full Review

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★☆☆☆☆

“APPAULING”

Written on: 11/04/2014 by Jamal325 (1 review written)

I have recently applied to rent a house through Reeds Rains in Middlewich. Before giving any money they were very helpful happy and keeping me updated, even ringing me informing me that they had more interest in the property recommending that I pay my £240 NON REFUNDABLE application fee. So that no one else could view the property and that they could secure it for me, getting the process moving. After paying this and giving in my application I then had a budget plan meeting were I was made to… Read Full Review

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★☆☆☆☆

“Horrified tennant”

Written on: 28/03/2014 by Johncox42 (1 review written)

I have been with reeds rains for nearly 12 months and have never been so dis satisfied in my life. After moving in we had to live with 3 holes in the bathroom sealing for 3 months due to a leaking roof, then they sent round covered the holes with tape and rubbed plaster over it to mimic artex ! Then painted it white while it was wet thus leaving a stain. They never return your calls and if something goes wrong it's always our fault ! Shortly after the roof issue it leaked again, now in two… Read Full Review

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★☆☆☆☆

“Appalling.. Don't use”

Written on: 17/03/2014 by 57Massey (1 review written)

What a load of rubbish.. Put an offer in, which was accepted by the seller. Reeds rain in STONE, STAFFORDSHIRE, was dealing with the mortgage, 3 months later! They've done nothing. Having to do most of the paperwork myself even though they take a cut off you too. I was warned not to use reeds rains by others but thought no one can be that bad! How wrong I was. I think the staff are untrained or just down right ignorant. They don't reply to your emails. If you phone for a particular member… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 14/03/2014

I rent a property through them and have never experienced such poor service. The staff I deal with (Manchester office)are extremely rude and the contractors theyuse to carry out repairs etc charge astronomical rates. Several times jobs have been quoted at well over twice the price I've paid after finding my own contractor to do the job… Read Full Review

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★☆☆☆☆

“Incompetent, arrogant, rude”

Written on: 06/03/2014 by OscarWright (1 review written)

In any other era they would be called highway robbers as they are position next to a main road and take and keep your money for no good excuse. So they made 7.9 million pounds profit in 2012 did they? Now we know how..... Unfortunately the least amount of stars I was able to give was one, they don't even deserve that.... They withhold bonds , They don't make contact for weeks YOU have to contact them, YOU have to do all the work and the chasing, whilst YOUR money sits making interest in their… Read Full Review

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