Bank of America Reviews

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★☆☆☆☆
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Bank of America

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Latest Reviews

★☆☆☆☆

“service charges”

Written on: 07/11/2016 by julai427 (1 review written)

I recently received a check for work performed at a business. I was asked to hold the check as there was insufficient funds in the account. When I was told the funds were there I went to Bank of America to cash the check ,as I wanted to make sure of the funds Bank of America charged me $8.00 to cash the check , even though it was written by one of their members. I will never do business with B of A again … Read Full Review

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★☆☆☆☆

“Incredibly dishonest”

Written on: 31/12/2015 by JacobHarper264 (1 review written)

This is to inform customer service that I have cleared a two- hour window on my schedule to convey my distrust and complete dissatisfaction with the wat I've been treated, and embarrassed at the p.o.s. due to B of A customer service going above the guidelines , restricting my use and also blocking my card. I have been subjected to confirming my identity with no less than 4 reps on each call for assistance. Which is redundant bc managers are already listening in. As it stands, I attempted to… Read Full Review

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★☆☆☆☆

“Worst bank”

Written on: 13/10/2015 by 452Keegan (1 review written)

they updated the website and messed every thing up. Been on the phone for ever and nothing… Read Full Review

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★☆☆☆☆

“Denied refund of fees after unauthorized charge on card”

Written on: 02/09/2015 by Teagany155 (1 review written)

TERRIBLE. I was a bank of America card holder for almost 12 years, never missed a payment, never late on a payment. Recently, I stopped using my card on a regular basis and saved it for large purchases/emergencies. Because I never used the card, I rarely checked my e-statements. In April, a company charged my card without my permission and I didn't catch it until August. The company that charged my card rectified the situation and credited my account. I called Bank of America to inform them of… Read Full Review

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★☆☆☆☆

“The worst customer service”

Written on: 15/02/2015 by Donovan185 (1 review written)

I was waiting on a phone almost for 2 hours to resolve an online banking issue, they kept connecting me to someone else, kept waiting again, finally been told to hang up and dial 1-800 number again. That's a nightmare! My time is more precious, then dealing with this again!… Read Full Review

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★☆☆☆☆

“Stabbed in the Back by BOA”

Written on: 17/11/2014 by StayAwayFromBOA (1 review written)

I have never been stabbed in the back like BOA did. I'm in Texas while boa 'sold' my account to some small bank in Virginia leaving me with no way to get any cash, no card, nothing. Absolutely nothing. After calling boa they refused to help at all, their only phrase was "I can't do that", I can't, I can't. If you have money in boa, move to a real bank and stay away from this horrid company. They only get one start because ZERO stars is not available… Read Full Review

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★☆☆☆☆

“Do not bank with them. I was in the hospital in pain...”

Written on: 07/11/2014

Do not bank with them. I was in the hospital in pain and could not get to the bank on time to cover an overdraft fee and they would not reverse the $35 charge. $35.00 is a lot of money for them to take from me!!! On top of everything, the supervisors have terrible attitudes and are very rude! I'm changing banks ASAP!… Read Full Review

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★☆☆☆☆

“WORSE BANK. DO NOT USE BANK OF AMERICA”

Written on: 26/06/2014 by Churchillsf466 (1 review written)

this bank charges you outrageous fees for no reason. They charges me $35 fees even though my account for positive and I had to go through hell with supervisors/managers and corporate office to get my money back. They constantly have system errors. My grandmother used to have another bank for 15 years and decided to give bank of America a try. SHE SWITCHED RIGHT BACK TO HER OLD BANK AFTER BEING WITH BANK OF AMERICA FOR 2 MONTHS. DO NOT USE BANK OF AMERICA EVEN THOUGH THEY TELL YOU THEY ARE THE… Read Full Review

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★☆☆☆☆

“worst service...never go”

Written on: 23/04/2014 by Samanthax23 (1 review written)

they have worst customer service. The marketing ppl at BOA are like sweet bees. They will tell you all good about anything and no concern terms and -ve about anythings. I went there to have a credit card. They suggested me to open another accounts to get other benefits looking at my balance. I went to the marketing guy for this. He suggested me to close saving account and open CD account. He told me all benefits of CD account. Bt he did not even mentioned that you cannot withdraw or deposit… Read Full Review

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★☆☆☆☆

“BOA needs a thorough investigation on an employee ASAP”

Written on: 21/02/2014 by GuestLady1 (1 review written)

I was a BOA customer and I was approached by a BOA employee in California and asked to give him sexual favors, move in, join explicit acts with participating male and female acquaintances and more. This man represents one of the leading banks and is misrepresenting and creating hazard. I no longer feel comfortable banking with BOA. A thorough investigation with all necessary tools should be used to be assured there are no minors victimized and forced to submit to any lude acts. Also for future… Read Full Review

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★☆☆☆☆

“NOBODY THERE IS ON THE SAME PAGE”

Written on: 19/09/2013

I am attempting to obtain a home equity line of credit. My wife and I are both employed, have considerable retirement savings, and own a business which is paid off. Credit scores are good. Our dealings with Bank of America have been absolutely terrible. The right hand never knew what the left hand was doing. We had to provide the exact same paperwork two or three times in some cases, sometimes to the same person! We started this process in May and here we are in September and BofA still cannot… Read Full Review

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★☆☆☆☆

“worst experience ever on getting a mortgage”

Written on: 07/08/2013 by bob13850 (1 review written)

after selling my house that was financed with BANK OF AMERICA I thought I would apply for a new mortgage with them...having good credit,I had $40,0000 in my bank account and payed all my bills on time for the last 20 years I had the worst experience ever and in the end was turned down for a loan even was gonna pay $20,000 down on a 114,000 mortgage....they asked for paper work that I had faxed them already 2 or 3 times. then they said my credit to debit was to high and had me pay off $10,000… Read Full Review

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★☆☆☆☆

“Overall bad business”

Written on: 19/02/2013

We just went through a bankruptcy, and just received a letter from the IRS saying that we owe them an extra $1,000 because Bank of America told the IRS the credit card debt was an income to us. During the entire duration we had bank of america as our bank we were charged overdraft charges from all the little items clearing the account because they pushed the big charge through first so they can collect more money. This is not the best bank for America… Read Full Review

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★★★★☆

“So far so good”

Written on: 27/05/2012

I have had bank of america accounts all my life and so far I've never had any problems (knock on wood). The customer service has always been great and the online banking is a lifesaver. I will say though as far as rates they could do better… Read Full Review

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★★★★★

“Efficient, reliable, convenient”

Written on: 15/07/2011 by spasmonaut (1 review written)

I've had nothing but success with my accounts with Bank of America. Their online banking is the best I've used for account management and review of my daily spending. Online bill paying is very straightforward and useful, along with available eBilling where supported by the merchant/lender and is extremely useful and makes paying my bills so simple. I also like their much-improved Android app for keeping on top of my accounts while away from a PC. The few times I've needed to contact their… Read Full Review

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★★★★☆

“That was my bank when I was living in US, The best...”

Written on: 01/11/2010

That was my bank when I was living in US, The best bank in the world according to UK Banks... Online payments not so easy but Customer Service and Branch service very nice and helpfull. I had my account in Ohio than in Tennessee… Read Full Review

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★☆☆☆☆

“Contacted several associates by phone to verify...”

Written on: 17/10/2009

Contacted several associates by phone to verify transactions made on-line and got conflicting information. Was told I would need $50 to withdraw money and close account, also told I would pay a $3.00, yet another associate said the transfer would be free. After transferring money, agreeing to pay the $3 fee, the transaction never went through. Customer service was terrible - long periods on hold, then even a supervisor disconnected me, transferred to wrong department and disconnected again… Read Full Review

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★★★★★

“Excellent banking with Bank of America, everything is...”

Written on: 27/02/2009

Excellent banking with Bank of America, everything is professional and simple. Widely accessible throughout the USA and as I recently found out, throughout the world. If you are in the US I 100% recommend this bank. Biggest Bank in the USA… Read Full Review

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☆☆☆☆☆

“On-line bill pay is the worst. They take your funds...”

Written on: 23/01/2008

On-line bill pay is the worst. They take your funds out of your account with the promise that they will send off the bills you have requested but they don't. I have had to fight for over 6 months to get my funds back from them. Not once but twice! I would not recommend any one to bank with BANK OF AMERICA!… Read Full Review

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☆☆☆☆☆

“I went into BOA yesterday because of stupid high...”

Written on: 13/09/2007 by charfusse (1 review written)

I went into BOA yesterday because of stupid high overdraft fees! They gave me a credit for three 35 dollar overdraft fees that they placed on my account which I thought was great. I come into work the very next day after they credited my account and there were two more overdraft fees for absolutely nothing and they refuse to remove them. I would NEVER! advise anyone to ever bank with BANK OF AMERICA!!!!!!!… Read Full Review

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