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| Ease of use | 7/10  |
|---|---|
| Customer Service | 5.7/10 |
| Overall rating | 5.7/10 |
Full review by
louisegr27
on 10th Mar 2008
User Rating : 5
Respect :
0
Staff do do there best. Co-operative Bank Current Account is ok but they ring you to see if you want an up grade I then they turn you down iv been with this bank 4 years just over they say i got a good rating in the bank but cant get an up grade on my card.
louisegr27's review and ratings | 56 words
Review by
gvivian
on 18th Oct 2007
User Rating : 3
Respect :
0
Three of my most important direct debits were not set up by the bank. They then cancelled my debit card when I made the payment for my mortgage, which they should have activated and charged me £25.00 for the inconvenience they caused!
gvivian's full review | 78 words
Review by
johnboulton
on 17th Dec 2006
User Rating : 9
Respect :
0
The friendly staff at Co-op can't do enough to help! The Co-op Bank current account offers really easy to use phone banking, fast card delivery, a flexible approach, and if you go less than £10.00 overdrawn but don't have an overdraft, they won't charge you.
But if you want an overdraft it is expensive (about 19% APR, plus the monthly fee and £15.00 set up charge).
johnboulton's full review | 63 words
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