Barclays Premier Account Reviews

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 1 rating and 8 reviews

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft LimitOverdraft Rate
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Barclays Premier Account

  • Ease of use2.8 stars
  • Customer Service2.5 stars
  • Reviewer Ratings2.3 stars
  • Overall Rating2.3 stars

8 Reviews For Barclays Premier Account

  • Guest 29th Jul 2009

    Reviewer rating: 4 stars


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    Upgraded my Barclays account to Premier life and it has been fantastic. Trust me I am a difficult person to please because my expectations are always high. If you ever have any challenges it is becuase the customer service officer is not on top of the game. Otherwise very good.

  • Guest 23rd Jul 2009

    Reviewer rating: 4 stars


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    I think the Barclays Premier Account is fantastic, good range of benefits, 90 day travel insurance which i use alot as i travel out of the country 10 or so times a year, also lounge access and RAC is good and Ive never had a problem with Online banking or Telephone banking - polite staff.
  • guest21 15th Jun 2009

    Reviewer rating: 0 stars


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    I have to say that Premier Life is a nicely marketed product, but in real day to day use is absolutely rubbish. My problems began from the day one, when I was not able to withdraw any money from my Barclay Premier card, having tried 5 different locations - no result. Customer service kept me on the phone for ages passing from one dept to another and at the end could not identify what was the problem.Another cockup happened when I needed to stop a cheque, Premier customer service told me that i ...
  • TiredOf Fools Rank: Sergeant 11th Jun 2009

    Reviewer rating: 0.5 stars


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    Pretty hopeless bunch although telephone banking usually works well.You get a personal manager but mine was useless - didn't deliver any of the help he promised and they cocked up the account opening and the debit then credit card issue. I got the feeling that his interest was in selling services (on which one imagines he gets commission) not on providing a useful service.I moved to Barclays Premier a few years ago because NatWest continued to annoy me - after more than 30 years as a customer I ...
  • megabeans 13th Mar 2009

    Reviewer rating: 0.5 stars


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    Barclays didn't order a debit card to go with the Premier account so ended up paying for two months of account fees. Why? Oh well I called them up twice and was told it was on its way, until finally I was told that it hadn't even been ordered... but guess what... I have to go into a bank and activate it (get them to send one).
    Consider other free options, going to try HSBC and will post a review on that too.
  • Guest 17th Feb 2009

    Reviewer rating: 5 stars


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    Barclays Premier account provides a superb range of services which would have totalled more than the amount you pay for the service. Great to have free access to airport lunges. Friendly team at the end of the phone. It is great to be able to phone without having to go through the normal rigmarole! Also get a very good discount on your overdraft rate. If you do not qualify could be rather expensive, so only worth it if you earn enough to qualify, otherwise would be as well with the other account ...
  • Guest 26th Jul 2008

    Reviewer rating: 4 stars


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    Very happy with this service so far. Excellent relationship manager, easy access to advice from someone not just tied to Barclays / Woolwich's own products, good range of benefits (esp lounge access now travel policies are getting more restrictive), and access to ten's concierge service (which is fantastic).
  • Guest 20th Jul 2008

    Reviewer rating: 0 stars


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    Barclays Premier Life Account - I opened an account with Barclays as a new customer on 23rd June 2008. I was offered a Premier Life Current Account and was offered a range of additional services such as dedicated call centre, Concierge, Airport lounge access, RAC membership and insurance if I agreed to pay a monthly fee. I agreed to this.
    It is now 20th July, I am still yet to receive my debit card, I am unable to use my account, I have been given excuse after excuse from Barclays, my relationsh ...