Bargain Doors www.bargaindoors.net Reviews

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Bad Points: I feel I received damaged stock which was of low grade and quality

General comments: I bought 2 doors on the 24th July, after debit of payment I was told one door was out of stock and would take longer than 2 weeks to arrive, no problem I thought, then they both arrived within 7 days great but a little odd after being told one was out of stock. I paid £54.99 for each door as I was told by this company they were quality doors, they came wrapped in thick bubblewrap, once this was removed the doors were covered in what looked like a thick black soot really filthy, one of the doors was badly damaged in more than several places with huge deep scratches and very bad chipped corners, they looked to me to be fire damaged stock with all the soot and damage, very low grade and not quality at all. Similar doors can be bought in any B&Q store for £20 and are in perfect condition, but I was led to believe by this company that their doors were much better quality that's why I chose them. So I thought right this is not on I will get in touch with them to complain, I have sent email after email with attached photos of all the damage, but I have not received a reply to any of them yet. I feel badly treated by this firm. I cannot get my head around why they have not yet responded to my complaints, surely any firm worth their salt would try to put things right?

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After waiting for 6 weeks, I finally received my door from Bargain Doors, but it was the wrong size. After promising to send the correct door and collect the right door in 7 - 10 days, I waited a few weeks then started chasing the order. I kept being promised the delivery soon, but it never arrived. After 2.5 months since placing the original order, I cancelled the order.