Call 18185 UK www.call18185.co.uk Reviews

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3.3 stars
Average rating for this product is: 3.3 out of 5

From 1 rating and 11 reviews

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Average Ratings for Call 18185 UK www.call18185.co.uk

  • Reception3.8 stars
  • Customer Service2.3 stars
  • Reliability3.2 stars
  • Extra Features2.6 stars
  • Value for Money4.2 stars
  • Reviewer Ratings3.3 stars
  • Overall Rating3.3 stars

11 Reviews For Call 18185 UK www.call18185.co.uk

  • Guest 2nd Aug 2009

    Reviewer rating: 3 stars


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    FAQs as ever, but NO customer service contact possible. Received 4 identical invoices today from Call 18185 UK, but unable to check with them that they won't be deducting 4 times from my bank account.

  • Guest 19th Feb 2009

    Reviewer rating: 3.5 stars


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    Overall Call18185 just works in the background, you don't get spam and their itemised billing is good. I've been with Call18185 for a while now and have found them as reliable as using my line provider. Their online account works well and makes it easy to track call prices soon after making them.

  • Guest 18th Feb 2009

    Reviewer rating: 2.5 stars


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    Very low rates for Canada and Italy that I use a lot.Advertises 4p per min for Ecuador for months on end on rates list on website but this service has never been available, one is referred to another number which charges 8p a minute.
    IMPOSSIBLE to contact customer services, "webpage unavailable" or endless loop to back where one started.
    Reliable invoices I appreciate that a no frills service attempts to cut "Service" costs but I would like to make a serious complaint about advertised rates not ...

  • GeeDubew 29th Jan 2009

    Reviewer rating: 1 stars


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    My phone service was suspended this week, allegedly due to a 'failed payment'. My card company confirms they paid the invoice on the day 'demanded' and my cc statement also shows the bill as paid.. Have sent 2 emails to 18185, to 2 different on-website addresses...no reply.Also, in the past, several times a connection fee has been charged when connection has failed. Also, calls are sometimes cut off after 1 hr (on chargeable calls) so that the number has to be redialled , with a new connection ...

  • Guest 23rd Jan 2009

    Reviewer rating: 1 stars


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    Call 18185 UK. Cheap phone service, Customer service shocking, sent me an email saying couldn't take payment from my credit card account, told to set up new one. DID. Two days later another email still couldn't take payment. Sent payment through direct transfer from bank. I emailed them asking that they confirmed receipt of payment. Not a dicky bird!!! Just found out that they had taken payment from credit card after I'd transfered funds. No sign of payment showing on my account. Just trie ...

  • colprimus Rank: Corporal 8th Jan 2009

    Reviewer rating: 5 stars


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    Register your BT (and some others) landline with Call 18185.co.uk and anytime you want to make a call dial 18185 then the no. you want and it is so much cheaper ie uk calls are FREE, UK mobiles are 6ppm and calls to Aus are 1ppm..I use it all the time and don't know what that person complaining about insufficent funds is talking about about (prob a pre pay mobile customer who's a bit confused) you dial the no and you make the call..there are no charges other than the calls you make and if you d ...

  • andrew11 3rd Jun 2008

    Reviewer rating: 1.5 stars


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    I lodged a complaint about the 'insufficient funds' issue and Call 18185 UK responded promptly with 'my account is in good standing' and the issue is resolved. I haven't successfully made any calls since then to any mobiles, problem still exists. Must be a more reliable service somewhere, unless 18185 can explain I may just use another carrier!

  • Guest 28th May 2008

    Reviewer rating: 3.5 stars


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    I've been using 18185 for years and it's been great , "free" (there is a connection fee) calls to UK landlines 0.5p to USA etc. However lately it's started to let me down and I may see if there is another company with the same rates.

  • Guest 21st Feb 2008

    Reviewer rating: 5 stars


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    All. I have had no problems at all. Why didn't I find them before. They've saved me a small fortune. I love the 1p sms text function as well. None, they even accept my American express cash back card so it works out cheaper again. A sturdy and robust telephone call supply and have been able to cope with everything I can throw at it both home and overseas

  • repcomms 11th Feb 2008

    Reviewer rating: 5 stars


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    Brilliant, cheapest service going, cannot equal it. I phone a South Africa mobile for 8p per min compared with BT at 73p per min - go figure !! Occasionally it gets congested in the evening which can be infuriating but the savings make up for it. How do other operators servive ?

  • wheelerjuk Rank: Corporal 31st Mar 2006

    Reviewer rating: 5 stars


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    Call 18185 UK is the best phone service I can find. I used to use Call 18866, but then I found this service, and it is even cheaper than Call 18866 is. I was amazed! The service is great, and the value for money is excellent!