Free Virtual Servers www.freevirtualservers.com Reviews

★★★★★
4.6 / 5
94% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“fantastic support service”

Written on: 17/09/2014 by sbut1 (1 review written)

I wanted to upgrade my hosting package from a free one to the lite and had various problems getting it to upgrade. However, I contact the support service and the guy dealing with me was fantastic, not only very helpful but he also went out of his way to make sure that my problem was resolved and anything worked OK...just brilliant… Read Full Review

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★☆☆☆☆

“webbuilding software”

Written on: 07/09/2014 by naTilley368 (1 review written)

I was not impressed with their third party software for building websites. Completely rubbish. Full of bugs.whereas if you go to rivals like WIX you would have a perfect professional looking website in minutes.if they change their software maybe I would change my option of them.otherwise customer service is next to none… Read Full Review

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★★★★★

“Outstanding value”

Written on: 18/07/2014 by MassivelyImpressed (1 review written)

I was first introduced to FVS by my previous technical manager and never had cause to deal with them direct. After my manager moved on, I had started to deal with the staff at FVS on a personal basis. I cannot speak highly enough of this company; the offer outstanding value and first-class customer service. Nothing is too much trouble and they don't try to bombard you with technical jargon. In summary, I thoroughly recommend FVS to you… Read Full Review

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★★★★★

“A professional, considerate outfit.”

Written on: 13/05/2014 by 80887 (1 review written)

Free Virtual Servers: I've experienced many hosting services over the years. Most have been problematic, or limited in some way that only becomes clear after you're committed - usually enough to irritate, but not enough to be worth the trouble of switching. And then, there's a service like this one. It is what it claims to be - a comprehensive, reliable, fair, honest company, owned and run in the UK, staffed by decent folk. The first-line support is handled overseas, but to a high standard, for… Read Full Review

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★★★★★

“The best service out there ”

Written on: 29/04/2014 by Happy_FVS_Customer (1 review written)

I have tried lots of hosting companies and these guys are the best. As well as very decent prices their customer service is top notch when you need something extra. Oh, and unlike other hosting companies which make you call the phone line for 40 minutes to do certain things, you can do everything online. They offer the most up to date versions of WordPress and MediaWiki as one click installs which you can use very easily - I wanted to build a Semantic Mediawiki which needed the very latest… Read Full Review

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★★★★★

“You are magnificent”

Written on: 21/02/2014 by YvonneJ (1 review written)

I recently received a call to say that access to my website had been blocked by Google because they had detected Malware. Visitors to my website were warned ‘Turn Back’ in large red letters. As I'm an IT novice, I immediately went into panic mode – "what am I going to do ?" and "how am I going to get the site up and running again, without delay ?" I started by researching/reading the advice about how to clean up an infected website. This made me even more despondent, as I had… Read Full Review

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★★★★★

“A marvellous team to work with”

Written on: 16/02/2014 by GHC56 (1 review written)

I have a number of web sites hosted by Free Virtual Servers and would heartily recommend them to anyone contemplating setting up a web site. Establishing the site is easy with FVS and the after care that you receive is outstanding. On the occasions when I have run into trouble (always caused by either my own ineptitude or by third parties changing software) and have had to contact the help desk, my concerns / problems have always been addressed quickly and efficiently. You actually get to… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 23/01/2014 by Immortal1 (1 review written)

I had virtually no knowledge of how to build a webpage or exactly what was required. I felt like a five year old going to school on the first day. I was very apprehensive to say the least. The patience, tolerance, and support I received was fantastic. Even when I had to get them to repeat what they had already told several times. The staff who had dealt with me, were "so" supportive, and understanding. Never once was I made to feel like an idiot...even though I felt like one:-) They gave me… Read Full Review

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★★★★★

“Superb interface, superb technical support”

Written on: 10/01/2014 by martwilk (1 review written)

The interface, superb as it is, was a bit overwhelming to this silver surfer generation fella - on both occasions that I have phoned for support I got through to talk with a real human being with the minimum of fuss and was talked through my puzzlements with patience and respect - encouraged to fix what I could for myself and - where I couldn't - the technician seemed able to access problem areas from their end and sort it out for me… Read Full Review

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★★★★★

“Very helpful support”

Written on: 06/01/2014 by jufox (2 reviews written)

In essence, what impressed was that they offered to sort the issue for me, not just offering simples fixes for me to do myself. I had an issue with a key Wordpress file, the implication of which was that my website was effectively useless. They responded within an hour, none of this "we will try to get back to you within 3 working days" rubbish; and were there to help throughout as we jointly tried different approaches. So very impressed with their team, and encouraged that my decision to… Read Full Review

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★★★★★

“Support service, domains, hosting, subdomains & redirects”

Written on: 02/01/2014 by Dinnages-1989 (2 reviews written)

Since moving from another hosting provider, the service in that time for a variety of my own and client domains has been excellent. On the few occasions there has been a need for help on a minor fault, or use of a more technical feature such as recently redirections on sub-domains for example, the staff advice as always has been courteous and could not wish for a better response, making sure everything has been to end up with the right result. Even though I am pretty well confident about the… Read Full Review

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★★★★★

“Outstanding Service & Support”

Written on: 25/12/2013 by RedPaulo (1 review written)

As one that struggles with the world of technology generally, I am extremely pleased to write this review for FVS. They are a first-class company that communicate really well and nothing is too much trouble. As an endorsement of their service & support, I will be transferring domains I have with another supplier, over to FVS… Read Full Review

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★★★★☆

“Amazing customer service and communication”

Written on: 13/11/2013 by msrdar (1 review written)

I've been with FVS for over a year. In that time there have been a few issues which were outside of their control, e.g. email problems when they migrated to a faster server - but you expect that from any hosting service. The difference comes in the customer service, which is outstanding. Questions are dealt with quickly and effectively. You expect to have tech glitches from time to time, and it's how FVS has dealt with those that keeps me as a happy customer… Read Full Review

Dinnages-1989's Response to msrdar's Review

Written on: 29/11/2013

Yes, agree with the comments, we use them for this family business too.

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★★★★★

“I'm actually pretty happy with Free Virtual Servers....”

Written on: 03/11/2013 by Jennifer198 (1 review written)

I'm actually pretty happy with Free Virtual Servers. Great service,extremely helpful team and great price. Pro package gave me an unlimited: web space, bandwidth, email accounts and 100GB cloud storage and facility to build my website for free. Very easy to purchase and set it everything up and a definite value for money and highly recommended… Read Full Review

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★★★★★

“very satisfied customer”

Written on: 01/11/2013

i have been with free virtual servers for a couple of months now, and i have been a very satisfied customer. they have the best support team, they were able to answer all of my questions in a timely manner. two thumbs up! :)… Read Full Review

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★★★★★

“Very Satisfied Customer”

Written on: 14/10/2013

I've tried a lot of free hosting companies before and have had to transfer several times due to various issues - from unwanted pop-ups, to low bandwidth and my site always getting hacked. I switched to Free Virtual Servers and opted for their free hosting, I have had no issues for over 2 years and so I finally upgraded to their Lite Hosting. It's perfect for me and my small business. Although, my site was down for almost a day recently, due to some server issues, they were very responsive and… Read Full Review

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★★★★★

“Amazing Customer Service”

Written on: 14/10/2013 by sirchief (1 review written)

Definitely one of the best hosts in the UK. Been with them for years now, very reliable and always quick to respond to whenever needed. No hassle, great quality!… Read Full Review

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★★★★☆

“great for forgoten personal pages”

Written on: 14/10/2013 by VCGriffin (1 review written)

In the past I have had to pay hefty amounts every year just to have my domain re-direct to a personal home page, and use some email, which I usually forget about, but since that I have found FVS starter deal, I no-longer have to worry about if I will use my hosting or not to justify the expense since its a one off payment fore the lifetime of my account. which i am rather pleased with, and if I did start using my page I could easily upgrade to a package that is still cheaper than I have used at… Read Full Review

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★☆☆☆☆

“Gone down the tubes...”

Written on: 10/10/2013 by sbelial (1 review written)

Used to be good but I can no longer recommend this company. There are many many better providers out there offering a much better service at half the price... In fact there are some pretty good ***FREE** hosting companies that offer a better service in my opinion... And I mean free as with cPanel, MySQL, PHP, no adverts etc. so exactly what you get here without storage limitations imposed by the 'fair' usage policy. I've had technical problems with the start with various server settings and… Read Full Review

Freevirtualservers's Response to sbelial's Review

Written on: 14/10/2013

Hi Sblial,

Thank you for submitting your review.

We are very sorry to hear that you have had an unpleasant experience with us. Your review has been brought to our managing director's attention and, if possible, we'd like to have a quick chat with you to offer the best possible solution for your web hosting account.

We really value our customers and will do our utmost to providing the best possible service. Please get in touch with u via email or call us for free on and ask for Timo in the marketing department. We look forward to hearing from you soon.


Kindest regards,
Timo
Online Marketing Executive
Freevirtualservers.com

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★★☆☆☆

“Used to be a great company”

Written on: 01/10/2013 by joshgers (2 reviews written)

FVS used to be a great company, I have paid for a Business Hosting for over 7 years, but this has meant nothing but grief from the new customer service department. Constant hassle for being over on my "UNLIMITED ALLOWANCE" threatening to be thrown off a server because of this, then when FVS servers go down, nothing! This company has had the worst downtime I've known for years, something has changed for the worst. I would recommend looking at the many hundreds of similar companies offering… Read Full Review

Freevirtualservers's Response to joshgers's Review

Written on: 02/10/2013

Hi,

We are extremely sorry to hear that you've had an unpleasant experience with us. Last week, we've had an unfortunate situation where two of our servers were subjected to a widespread WordPress attacks that affected many of web hosting providers in a global scale.

In the next few weeks, we will be rolling out our own cloud infrastructure (located in Bournemouth) which will significantly boost the reliability, stability, and security of our servers. This technology will create a much more robust defence against server exploits and DDoS attacks.

In addition, we have also introduced an emergency phone support that you can reach any time during peak hours should you have an urgent issue with your website.

These are just a few of many major improvements that we will be implementing in the next few weeks. Our team will continue to work hard in bringing the best possible service for our customers. Please let us know if there's anything that we can do to compensate the inconvenience that we might have caused you. We'd love to keep you as our customer.

Thank you for being our loyal customer and we greatly appreciate your understanding and support.


Kind regards,
Tim
Freevirtualservers.com

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