Free Virtual Servers www.freevirtualservers.com Reviews

Free Virtual Servers www.freevirtualservers.com
★★★★★
4.6
94.0% of users recommend this
  • Value For Money

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Latest Reviews

“OK, but random downtimes with no information”

★☆☆☆☆

written by Powers1960 on 30/05/2019

FVS are one of the cheapest hosting companies out there, and if you want to get your website online for a low cost they're a fine option. I do find they suffer random downtimes, sometimes for several hours at a time, where my website will go offline. I know this isn't just to do with my site, however, as their own site will also go offline at the same time. OK, fair enough, companies do suffer downtime occasionally, but there is never any response when I ask via their Twitter account whether there's any update on when i can expect service to return, or even any acknowledgement afterwards that there was an issue. Since their own site is down at the same time, I obviously can't check there for a status update. That, I'm sad to say, means I couldn't recommend them at all to a client or to a friend. If the site is going to go down, people really need to be able to find out what's going on.

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“Dilligent staff, happy customers, top marks for service.”

★★★★★

written by CarpenterHovecouk on 16/10/2017

Way back in 1999 I bought my first domain name, and from this built on my portfolio of domains for both my own businesses and community sites. By 2007 I had enough of that first host, making mistakes and not keeping up with my needs. So that is where I found out about Free Virtual Servers, and I have never looked back. For those of you who have yet to buy a domain, for business or for community based projects, or are not happy with thier current host, I could not reccomend FVS any higher. Over the years my own skills, since becoming involved in computers in the early eighties, I built simple sites, yet when ever there was a problem I encountered, FVS staff would always come to my aid, and way above the service you would dream of expecting. Being encouraged to use Wordpress, the installation seemed to work fine until I wanted to move it from a test sub folder to its root folder. MySQL database issues stalled my progress and asking for support on a Sunday, FVS started work on the same day and although a few times it was suggested to go to my developer (that I didnt have), by 1pm the Monday all was well, with my new Wordpress web pages and blog all up and running from the root of my domain.

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“awesome”

★★★★☆

written by YenyenE on 18/05/2015

awesome customer service functional website fast speed all-in-one email solution Great job! Continue to be such a great help to everyone! :)

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“Exceptional Customer Service!! ”

★★★★★

written by ZaraYates255 on 13/05/2015

I am a real novice when it comes to anything technical or web related, so I chose Free Virtual Servers because they are a UK based company and had been recommended to me. I registered my new web domain using their Starter Plus package. I needed to set up a couple of email addresses straight away, and was amazed when I managed to do that myself really easily, just by following their tutorial. So far, so good.... My problems only started when I tried to configure my new email accounts in my Mac Mail program using IMAP... This is when the after sales service of this company was exceptional. I dealt with an adviser on the Technical team (who I have to say, was an absolute Superstar). It took him a couple of hours of trial and error to configure my new email addresses into my Mac Mail. Apparently this is due to a glitch with the Mac OS, but he was patience personified and after numerous attempts, he finally managed to get my emails up and running, which is something I would have never managed to do myself. I am so pleased I chose this company. They have a professional, knowledgeable and dedicated UK based Technical Team (which beats speaking to a technician on the other side of the world who you can barely hear or understand). I simply cannot fault the service I have received and would recommend Free Virtual Servers to anyone... thank you so much!!

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“WEB HOST PROBLEMS SOLVED!!!”

★★★★★

written by Logani106 on 07/05/2015

Pros: Fast servers, instant setup, free website builder and 24/7 support. Staff member was particularly helpful with solving all of my technical problems. Cons: Their Free hosting package can be irritating when it comes to setting up a real business website. To save time, try out their Starter Plus Kit instead. For those who are planning to try out the free hosting package, then here’s my honest review. It was last 2010 when I first stumbled upon these guys. I’m a sucker for cheap stuff so I couldn’t resist trying out their FREE package. Their team was very polite and very helpful, considering I’m trying out a free product. I still received the type of service that VIP customers deserve. The only issue I had was when my website grew, and I couldn’t take the limited space anymore. After talking to them, I upgraded to the premium hosting package. FVS has definitely surpassed my expectations with their fast service. My site had unlimited bandwidth and web space just minutes after I settled my bill. The team continues to host my websites today. I can definitely say that they have contributed significantly to the success of my businesses. I recommend them to everyone especially small businesses with a limited budget.

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“Worth Every Single Penny!”

★★★★★

written by Sherlyn87 on 01/05/2015

With a series of bad hosting experiences, Free Virtual Servers has been a BREATH OF FRESH AIR! I felt suspicious with pricing at first, but after trying them out I can definitely say I'm a believer! Their technical team was definitely helpful with the host transfer. The process was fast and efficient, saving me from any down time. Unlike other affordable services, this company has guided me from backup to setup. It’s as if nothing happened with my website. ALL the websites I run are working smoothly thanks to their amazing support. At times when I encounter minor problems, I instantly receive an email. One thing that stands out is their website builder. For non-technical people like me, it’s a super easy solution to create professional websites. I most certainly recommend this to everyone!

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“Fantastic host”

★★★★★

written by jamesgilfoyle on 31/01/2015

Fantastic host who offer great customer service. They're always very helpful. I've made use of Shared Hosting and VPS - never had any issues they couldn't help me with or resolve. Really quick response times and eager to solve issues.

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“problem sorted”

★★★★★

written by Alienburt on 29/12/2014

I had a renewal problem with 2 of my sites. Although it was over the xmas /new year period and I had an urgence to get things sorted before I went on holiday, the staff on-duty came up trumps. Been with Free Virtual servers now for many years and will continue to do so.

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“Good value hosting”

★★★★☆

written by Dayanara1983 on 01/12/2014

I,ve found freevirtual servers a good combination of value and support, the hosting is very affordable. A beginner will need some of their own knowledge, whilst the standard of hosting service also suits users seeking a professional web presence at a reasonable cost.

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“FVS Fab Very Satisfactory ”

★★★★★

written by judgejon99 on 22/11/2014

Certainly there are some scammers on the web, it's just nice to find a company that actually does what it says, helpful info, someone at the end of a phone, moreover it is FVS that made me stay with them: So it goes something like this.....a few years ago now a so called friend used this site to make me a web site...he charged me money...but i was never able to change things, update etc etc...so when i did it crashed... So you dont loose the will to live, FVS guys said to me that it would be easy for me to do my own site... I did and have never looked back... Supportive, and answer idiot questions from me...but in the end and now into 2014 still going strong... FVS spot on, all the guys know there stuff...

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“Great response”

★★★★★

written by Sydney163 on 21/11/2014

Unlike many "customer service" departments, my distress email was answered very soon after I sent it, and they stayed with me to provide the eventual solution. Problem solved in 24 hours!

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“Great Support when you need it”

★★★★★

written by richondhall on 20/11/2014

Been using these guys for hosting for a number of years, and its always worked, but never had need for any support or help. I made an error this week and needed help - absolutely top rate support, solved problem, great communication Highly recommend.

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“Excellent Service”

★★★★★

written by on 18/11/2014

I have had needed on several occasions to contact FVS regarding my account. 2 x technical issues and 1 x billing issue. On each occasion my issue has been solved within a matter of hours. Cant fault their hosting and definitely cannot fault their service. In my personal opinion the service actually differentiates them from other companies.

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“Fell foul of small print - don't assume anything!”

★☆☆☆☆

written by Juliettex444 on 18/11/2014

To be clear, I had absolutely no problem with this company during the actual hosting service. My problem began when I wanted to CANCEL the service. I managed to cancel the domain renewal and I assumed the hosting would be cancelled automatically. It was not and - READERS BEWARE - you MUST cancel the hosting separately. Anyway, when I set-up the account originally I had (foolishly in retrospect) arranged to make recurring payments via PayPal. The payment for hosting went through. I contacted freevirtualservers / easyinternetsolutions immediately and asked them to cancel the hosting and return payment (£24.99 + VAT). They point blank refused, saying it was my fault and even though the hosting was not required they would not be returning any money. They did offer me credit against another service which I did not want. Again, to be clear, they were not rude, impolite or unprofessional in declining a refund. But in my opinion they are entirely unprincipled. For the sake of £24.99 + VAT they could have avoided a poor review and a dissatisfied ex-customer. Users beware!! They may be good value for money when you want the hosting, but my ratings are based on my opinion that they have taken an additional 1 year's payment for hosting that is not required.

Fvswebhost's Comment

Written on: 18/11/2014

Hi Juliettex444,

We're really sorry to hear that you had experienced some issues with the payment of your web hosting account.

Like most (if not all) web hosting providers, domain name registration and web hosting account are managed as two separate entities that require two different payment subscriptions. Therefore, cancelling your domain name alone will not automatically cancel the web hosting account associated with the domain (and vice versa). Many people prefer to have their domain name hosted by a different company that provides their web hosting. Hence, we couldn't cancel your web hosting account without your prior request.


Kind Regards,
FVS Team

Reply to this comment

Martin_2014's Comment

Written on: 18/11/2014

Hello FSV Team...

Yes, I understand this now. Indeed, you made it abundantly clear in your communications with me. I guess my problem is this - I run a business too, and have done for twenty years, but I would never dream of withholding someone's payment for a service they didn't want or need. Even if the small print allowed me to. And especially if it was for a twelve months' ADVANCE payment for a virtual service.

I suppose I just have old-fashioned principles of fair play. I'm not talking about legality or technicality... (because clearly you have that on your side)... I'm talking about principle and ethics and fairness. Anyway, hopefully readers will get the picture.

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“Sorted out a problem”

★★★★☆

written by Alannahp85 on 13/11/2014

I had to renew 2 domain names and hosting. When I first took these out apparently only one was originally with Free hosting. It was only when I was recently presented with an invoice for renewing I discovered that, for reasons not known to me, the other was chargeable. However, when I explained I only wanted to keep the domain name and there would now be few or no downloads involved they reviewed the situation and now I have two listings on a free hosting agreement. For this I thank Free Virtual Servers.

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“Great support”

★★★★★

written by Nelson460 on 12/11/2014

I forgot to renew my website and did it one week later after my second reminder. A few hours it was done the website was not online yet so I contacted the support line. Within 30 minutes I had a reply and they made my website (and also email) working. I must say this is great support as I expected to have to wait for at least one day.

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“Great Service ”

★★★★★

written by LyricCochrane373 on 11/11/2014

These guys host my arts and crafts hobby website. They're fast, reliable and very helpful. They're always on the other end of the phone for support and they have a 24/7 ticketing system which is great. Customer service is second to none. Really happy with my package, price and mostly the service.

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“Great customer service & hosting”

★★★★★

written by dustandbullets on 10/11/2014

Great hosting package, fast & reliable. I'm not very technical so the support team helped to me get it up and running without using loads of technical talk. Great product & excellent customer service, I definitely recommend FVS is you're looking for hassle free hosting.

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“Great service”

★★★★★

written by JaydenBroussard on 31/10/2014

Simple and easy to set up and fast support if you need it. Only wanted to set up a simple website (not sure if I can share it here?) but was quick enough for me - and I'm not great with computers! will recommend you to friends if they need website services. thanks guys!!

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“Fantastic Customer Support”

★★★★★

written by CamRobJones on 31/10/2014

Very speedy, helpful and easy to understand advice. I was responded to immediately and my problem was solved within 5 minutes. Great support and great value, would definitely recommend!

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